RTA 460QT-N2E Specification sheet

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Firmware Version 8.8.10
460QT-N2E
Protocol Gateway
Product User Guide

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Trademarks
CompactLogix, ControlLogix, & PLC-5 are registered trademarks of Rockwell Automation, Inc. EtherNet/IP is a trademark of the ODVA.
MicroLogix, RSLogix 500, and SLC are trademarks of Rockwell Automation, Inc. Microsoft, Windows, and Internet Explorer are registered
trademarks of Microsoft Corporation. BACnet®is a registered trademark of American Society of Heating, Refrigerating and Air-Conditioning
Engineers (ASHRAE). All other trademarks and registered trademarks are the property of their holders.
Limited Warranty
Real Time Automation, Inc. warrants that this product is free from defects and functions properly.
EXCEPT AS SPECIFICALLY SET FORTH ABOVE, REAL TIME AUTOMATION, INC. DISCLAIMS ALL OTHER WARRANTIES, BOTH
EXPRESSED AND IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR APPLICATION. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements
associated with any particular application, Real Time Automation, Inc. cannot assume responsibility or liability for actual use based on the
examples and diagrams. Except as specifically set forth above, Real Time Automation and its distributors and dealers will in no event be liable
for any damages whatsoever, either direct or indirect, including but not limited to loss of business profits, income, or use of data. Some states
do not allow exclusion or limitation of incidental or consequential damages; therefore, the limitations set forth in this agreement may not apply
to you.
No patent liability is assumed by Real Time Automation with respect to use of information, circuits, equipment, or software described in this
manual.
Government End-Users
If this software is acquired by or on behalf of a unit or agency of the United States Government, this provision applies: The software (a) was
developed at private expense, is existing computer software, and was not developed with government funds; (b) is a trade secret of Real Time
Automation, Inc. for all purposes of the Freedom of Information Act; (c) is “restricted computer software” submitted with restricted rights in
accordance with subparagraphs (a) through (d) of the Commercial “Computer Software-Restricted Rights” clause at 52.227-19 and its
successors; (d) in all respects is proprietary data belonging solely to Real Time Automation, Inc.; (e) is unpublished and all rights are reserved
under copyright laws of the United States. For units of the Department of Defense (DoD), this software is licensed only with “Restricted Rights”:
as that term is defined in the DoD Supplement of the Federal Acquisition Regulation 52.227-7013 (c) (1) (ii), rights in Technical Data and
Computer Software and its successors, and: Use, duplication, or disclosures is subject to restrictions as set forth in subdivision (c) (1) (ii) of the
Rights in Technical Data and Computer Software clause at 52.227-7013. If this software was acquired under GSA schedule, the U.S.
Government has agreed to refrain from changing or removing any insignia or lettering from the Software or documentation that is provided or
from producing copies of the manual or media. Real Time Automation, Inc.
© 2022 Real Time Automation, Inc. All rights reserved.

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Revision History ............................................................................................................................................6
Overview.......................................................................................................................................................7
Hardware Platforms......................................................................................................................................8
Hardware –N2E ........................................................................................................................................9
Powering the Gateway..............................................................................................................................9
Port Configuration...................................................................................................................................11
RS232 pinouts: ........................................................................................................................................11
RS485 pinouts: ........................................................................................................................................11
RS422 pinouts: ........................................................................................................................................12
Mounting with a DIN Rail............................................................................................................................13
Installing..................................................................................................................................................13
Removing ................................................................................................................................................13
Accessing the Main Page.............................................................................................................................14
Committing Changes to the Settings ..........................................................................................................16
Main Page ...................................................................................................................................................17
Device Configuration...................................................................................................................................18
Network Configuration ...........................................................................................................................18
MQTT Client Configuration.........................................................................................................................21
MQTT Devices Configuration ..................................................................................................................21
Configuring Subscribe and Publish Topics ..............................................................................................22
Amazon Web Services (AWS) Configuration...........................................................................................23
Additional AWS Requirements................................................................................................................24
How to FTP files into theRTA gateway........................................................................................24
AWS IoT Core Service Setup........................................................................................................................27
AWS IoT Core Service Things Configuration ...........................................................................................29
Certificate setup..................................................................................................................................30
Attach policies to certificate ...............................................................................................................32
Testing AWS Communication .....................................................................................................................36
Send data from AWS to RTA gateway (Subscribe Topic) ....................................................................36
Send data from RTA gateway to AWS (Publish Topics) ......................................................................38
Testing Your MQTT Connections with MQTT Explorer...............................................................................40
Send data from RTA gateway to MQTT Explorer (Publish Topic) .......................................................41

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Send data from MQTT Explorer to RTA gateway (Subscribe Topic) ...................................................41
Mapping - Transferring Data Between Devices ..........................................................................................43
Display Mapping and Values.......................................................................................................................44
Display Data ............................................................................................................................................44
Display String...........................................................................................................................................47
Display String use case................................................................................................................................49
Data and String Mapping –Auto-Configure................................................................................................50
Data Mapping –Explanation.......................................................................................................................51
Data Mapping –Adding Diagnostic Information ........................................................................................52
String Mapping –Explanation.....................................................................................................................56
Mapping –Auto-Configure Mode to Manual Configure Mode ..................................................................57
Mapping –Manual Configure Mode to Auto-Configure Mode ..................................................................58
View as Text ................................................................................................................................................59
Data Mapping..........................................................................................................................................59
String Mapping........................................................................................................................................59
Base Triggering –Data Validiation Triggering.........................................................................................60
Security Configuration ................................................................................................................................62
Security Configuration-Security Levels ...................................................................................................63
Security - Log In.......................................................................................................................................64
Security - Log Out....................................................................................................................................64
Email Configuration ....................................................................................................................................65
Alarm Configuration....................................................................................................................................66
Diagnostics –Alarm Status......................................................................................................................68
Alarms –Active .......................................................................................................................................68
Alarms –Clear.........................................................................................................................................69
Change of State (COS) Configuration..........................................................................................................70
Diagnostics Info...........................................................................................................................................71
Diagnostics Mapping...............................................................................................................................71
Diagnostic –MQTT Client............................................................................................................................72
LED Configuration .......................................................................................................................................74
Configuration Files ......................................................................................................................................75
Export Configuration...............................................................................................................................75
Import Configuration ..............................................................................................................................75

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Save and Replace Configuration Using SD Card..........................................................................................77
Saving Configuration Using SD Card........................................................................................................77
Replacing Configuration Using SD Card ..................................................................................................77
Intelligent Reset Button..............................................................................................................................78
Utilities........................................................................................................................................................79

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Revision History
Version
Date
Notes
8.4.5
11/18/2019
Features Added
1. Released OPC UA Server (US) Protocol
2. Ability to now Import/Export Template Files with out an FTP session
Bug Fixes
3. Updated Profinet Server (PS) on N34 hardware Platform
4. Updated Wi-Fi software
8.6.0
2/28/20
Bug Fixes
1. Omron Plc Communication fixes for EtherNet/IP
2. Profinet GSDML Substitute values fix
8.7.4
9/1/20
Features Added:
1. BMS, BM, DFM, DS, DM, TCP, USB, PBS have been ported to the latest base software
2. TCP,BMS,BM now Available on N2E and N2EW hardware Platform
3. New ASCII Mode Available on TCP/A/USB/WI protocols
4. User Guides updated with more examples
Bug Fixes:
1. Improved Data Mapping and String Mapping performance
2. Improved functionality/performance on EC,ETC,ES,MC,MS,BS,BC, A,,WI,PS protocols
8.7.22
4/6/21
Features Added:
1. Support for RSLogix Versions 32 + with unsigned data type support
2. ETC now support Long integer files (L files) for MicroLogix PLCS that support them
3. SC now supports data block (DB) access
8.7.53
4/28/21
Features Added:
5. Added support for the NNBU hardware platform
6. Improved RFIDeas scanner support
7. Updated MM and MRS to use Modbus RTU Client and Modbus RTU Server terminology

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Overview
The 460QT-N2E gateway connects up to three MQTT brokers or an AWS IoT core service. By following
this guide, you will be able to configure the 460QT-N2E gateway.
Number of ASCII devices is dependent on the Hardware and Product number of the 460 gateway.
For further customization and advanced use, please reference the appendices located on the CD or
online at: http://www.rtautomation.com/product/460-gateway-support/.
If at any time you need further assistance, do not hesitate to call Real Time Automation support.
Support Hours are Monday-Friday 8am-5pm CST
Toll free: 1-800-249-1612
Email: [e-mail]

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Hardware Platforms
The 460 Product Line supports a number of different hardware platforms. There are differences in how
they are powered, what serial settings are supported, and some diagnostic features supported (such as
LEDs). For these sections, be sure to identify the hardware platform you are using.
To find which hardware platform you are using:
1) Look on the front or back label of the unit for the part number.
2) On the webpage inside the gateway, navigate to the dropdown menu under Other and select
Utilities. Click the Listing of Revisions button. The full part number is displayed here.
Once you have the full part number, the platform will be the number following the “-N”:

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Hardware –N2E
Powering the Gateway
The following steps will allow you to properly and safely power the gateway.
1)
2)
1) Connect a 12-24 VDC power source to the gateway, Red Wire = (+) Black Wire = (-).
a) The unit draws 8 VDC 900mA (7.2W) Max
b) The unit draws 35 VDC 900mA (31.5W) Max
c) The gateway has a voltage operating range from 8-35 VDC, 24 VDC is recommended.
Warning: Improper wiring will cause unit
failure! Use the Screw Terminal’s power
connection!

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Hazardous Environment Power & Installation Instructions
This equipment is suitable for use in Class I, Division 2, Groups A, B, C and D, or non-hazardous locations only.
WARNING –EXPLOSION HAZARD - Do not disconnect equipment unless power has been removed or the area is
known to be non-hazardous.
WARNING –EXPLOSION HAZARD - Substitution of components may impair suitability for Class I, Division 2.
THIS EQUIPMENT IS AN OPEN-TYPE DEVICE AND IS MEANT TO BE INSTALLED IN AN ENCLOSURE SUITABLE
FOR THE ENVIRONMENT SUCH THAT THE EQUIPMENT IS ONLY ACCESSIBLE WITH THE USE OF A TOOL.
WARNING –POWER JACK (Screw Terminals, J7) IS FOR MAINTENANCE USE ONLY AND MAY ONLY BE USED WHILE
THE AREA IS KNOWN TO BE FREE OF IGNITIBLE CONCENTRATIONS OF FLAMMABLE GASES OR VAPORS. IT IS NOT TO
BE CONNECTED UNDER NORMAL OPERATION.
In Hazardous Environments the unit must be powered with between 8-35 VDC, 8 VDC @ 900 mA (7.2 W) max.
Supervised. The unit is certified to be operated at -40C to 50°C.
Instructions d’alimentation et d’installation pour environnement
dangereux
Cet équipement est conçu pour être utilisé uniquement dans des lieux de classe I, division 2, groupes A, B, C et D,
ou non dangereux.
AVERTISSEMENT - RISQUE D'EXPLOSION - Ne débranchez pas l'équipement à moins que le courant ne soit coupé
ou que la zone ne présente aucun danger.
AVERTISSEMENT - RISQUE D'EXPLOSION - La substitution de composants peut compromettre l'adéquation à la
classe I, division 2.
CET APPAREIL EST UN DISPOSITIF DE TYPE OUVERT ET IL FAUT L'INSTALLER DANS UN ENCEINTE ADAPTÉ À
L'ENVIRONNEMENT TEL QU'IL N'EST ACCESSIBLE À L'UTILISATION D'UN OUTIL.
AVERTISSEMENT - LE POWER JACK (bornes à vis, J7) est destiné exclusivement à la maintenance et ne peut être
utilisé que lorsque la zone est connue pour être exempte de concentrations inintéressantes de gaz ou de vapeurs
inflammables. IL NE DOIT PAS ÊTRE CONNECTÉ SOUS UN FONCTIONNEMENT NORMAL.
Dans les environnements dangereux, l'unité doit être alimentée entre 8-35 VDC, 8 VDC @ 900 mA (7,2 W) max.
Supervisé. L'appareil est certifié pour fonctionner entre -40 ° C et 50 ° C.

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Port Configuration
The Port Configuration page is where you set port specific parameters. These settings must match the
settings of the device(s) that you are connecting to.
Only 1 mode can be configured for this hardware. Below are the wiring pinouts for each mode.
When you have completed your port configuration, click the Save Parameters button.
RS232 pinouts:
RS485 pinouts:

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RS422 pinouts:

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Mounting with a DIN Rail
Installing
Follow these steps to install your interface converter.
1) Mount your DIN Rail.
2) Hook the bottom mounting flange under the DIN Rail.
3) While pressing the 460QT-N2E against the rail, press up to engage the spring loaded lower clip and
rotate the unit parallel to the DIN Rail.
4) Release upward pressure.
Removing
Follow these steps to remove your interface converter.
1) Press up on unit to engage the spring loaded lower clip.
2) Swing top of the unit away from DIN Rail.
DIN Rail
Spring Loaded Lower Clip

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Accessing the Main Page
The following steps will help you access the browser based configuration of the gateway. By default,
DHCP is enabled. If the gateway fails to obtain an IP address over DHCP it will Auto IP with 169.254.X.Y.
For more information on your Operating system network setting refer to the Access Browser
Configuration Doc on the CD or download from our support web site.
1) Insert the provided CD-ROM into a computer also on the network.
2) Run the IPSetup.exe program from the CD-ROM.
3) Find unit under “Select a Unit”.
a. Change Gateway’s IP address to match that of your PC if DHCP has failed.
i. You will know DHCP has failed if the gateway’s IP address is AutoIP at 169.254.X.Y.
ii. If successful, it will say DHCP’d at ex: 192.168.0.100 or however your DCHP Client is set up.
b. If you do not see the gateway in this tool, then your PC is most likely set up as a static IP.
i. Change your PC’s network settings to be DHCP. If DHCP fails, then it will change to be on the
169.254.x.y network.
ii. Relaunch the IP Setup tool to see if gateway can be discovered now.
4) Click Launch Webpage. The Main page should appear.
Default setting is set to DHCP. If DHCP fails, default IP Address is 169.254.x.y

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Error: Main Page Does Not Launch
If the Main Page does not launch, please verify the following:
1) Check that the PC is set for a valid IP Address
a. Open a MS-DOS Command Prompt
b. Type “ipconfig” and press enter
c. Note the PC’s IP Address, Subnet, and Default Gateway
2) The gateway must be on the same Network/Subnet as the PC whether it’s setup for DHCP or Static.
Once you have both devices on the same network, you should be able to ping the gateway using a MS-
DOS Command Prompt.
The Screenshot above shows a gateway that is currently set to a static IP Address of 192.168.0.100.
If you are able to successfully ping your gateway, open a browser and try to view the main page of the
gateway by entering the IP Address of the gateway as the URL.

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Committing Changes to the Settings
All changes made to the settings of the gateway in Configuration Mode will not take effect until the
gateway is restarted via the webpage. Changes will not be stored if the gateway’s power is removed
prior to a reboot.
NOTE: The gateway does not need to be restarted after every change. Multiple changes can be made
before a restart, but they will not be committed until the gateway is restarted.
When all desired changes have been made, press the Restart Now button.
The webpage will redirect to our rebooting page shown below:
The reboot can take up to 20 seconds.
If the IP address has not been modified, the gateway will automatically redirect to the main page.
If the IP address was modified, a message will appear at the top of the page to instruct the user to
manually open a new webpage at that new IP.

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Main Page
The main page is where important information about your gateway and its connections are displayed.
Mode (orange box below):
Running Mode:
•Protocol communications are enabled
•Configuration cannot be changed during Running Mode. If changes are needed, click the
Configuration Mode button shown in the green box below
Configuring Mode:
•Protocol communication is stopped and no data is transmitted
•Configuration is allowed
Navigation (green box below):
You can easily switch between modes and navigate between pages (Configuration, Diagnostics, and
Other pages) using the buttons on the left hand side.

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Device Configuration
The device configuration area is where you assign the device description parameter. Changes can only
be made when the gateway is in Configuration Mode.
Once you are done configuring the Description, click the Save Parameters button.
Network Configuration
The network configuration area is where you assign the IP address and other network parameters.
Changes can only be made when the gateway is in Configuration Mode.
Once you are done configuring the Network Settings, click the Save Parameters button.
If you are changing the IP Address of the gateway, the change will not take effect until the unit has been
rebooted. After reboot, you must enter the new IP Address into the URL.

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Network Interface Options
The N2E hardware has two different Network Interface options, Independent and Switch Mode. Below,
you can find the different use cases that each interface option allows for.
Independent Mode
1) Two Ethernet-based protocols on the same IP Network
a) Ethernet Port 1 used OR
b) Ethernet Port 2 used OR
c) Ethernet Port 1 & 2 used
2) Two Ethernet-based protocols on different IP Networks
a) Ethernet Port 1 used AND
b) Ethernet Port 2 used
Switch Mode –Only Ethernet Port 1 is used for protocol communication
3) One Ethernet-based protocol on the IP Network (layer-2 switch)
a) Ethernet Port 1 used for direct protocol communication
b) Ethernet Port 2 available for daisy chaining devices together
i) A Ring topology is NOT supported
4) Two Ethernet-based protocols on same IP Network
a) Ethernet Port 1 used for direct protocol communication with another switch, hub, or router
b) Ethernet Port 2 available for a daisy chaining devices together
i) A Ring topology is NOT supported
5) Two Ethernet-based protocols on different IP Networks
a) Not Possible –must use Independent Mode
It is recommended to leave the DNS Gateway set to 0.0.0.0 and the Ethernet Link as
Auto-Negotiate. If configuring the gateway to use E-mail, the DNS Gateway must be
set.