Shaw Gateway HDPVR User manual

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shaw.ca/gateway
Gateway HDPVR
User Manual
All your recordings.
All your TVs.
*
One HDPVR.
Add up to five Portals for a
whole home experience.
*A maximum of six TVs can be connected by adding five additional Portals.

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Welcome
Get ready to start your Gateway HDPVR experience.
Visit shaw.ca/gateway for more information and user videos.

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Contents
Gateway HDPVR top features....................5
Using your remote................................................ 6
Main menu ..................................................................... 7
Navigating your Gateway HDPVR
Intro to menu navigation............................8,9
Ways to watch
Intro to guide options...................................... 10
Channel Grid Guide .............................................11
Channel Listing Guide...................................... 12
Quick Bar .......................................................................13
Controlling live TV
Gateway HDPVR controls............................ 14
Using your PVR
Setting recordings................................................15
Managing your series recordings.......... 16
My PVR Recordings .............................................17
Managing your recordings........................... 18
Recordings icons................................................... 19
Playing your recordings ................................. 19
Find the content you want
Intro to search........................................................ 20
Search By Title or Keyword........................ 21
Search By Category.......................................... 22
Filters and Favourites .......................................23
Shaw On Demand
Intro to Shaw On Demand......................... 24
How to order Shaw On Demand ......... 25
Parental Controls
Intro to Parental Controls ........................... 26
Parental Controls – layout...........................27
Working with your PIN................................... 28
Locking and unlocking programs .......... 29

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Gateway HDPVR top features
Record up to six HD shows at once.
Keep everyone in the house happy when the
playoff game, season finale and your kid’s
favourite movie are all on at the same time.
Connect up to six TVs.
Use your Gateway HDPVR as a standalone unit
or add up to five additional Portals to connect
your whole home. With multiple Portals, you can
watch, record and manage shows from any TV in
your home.
Customize your Favourites List.
Build and save your favourites list by browsing
shows, channels or even filter by Sports, HD,
Kids or more.
Control your Gateway HDPVR from anywhere.
Search, record and manage your favourite shows
on the go with the Shaw Go Gateway app.
Instant access to thousands of titles.
Watch the latest movies, buzz-worthy shows
and plenty of free programming on Shaw On
Demand. Just press the On Demand button
on your remote.
Searching for shows is easy.
Find the programs you want to watch, see
what’s playing now, what’s coming up and
what’s on Shaw On Demand.

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Using your remote
Shortcut buttons
Menu navigation
A
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C
D
D
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3 8
6
4 9
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1
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1ARROWS
Moves backward or forward
one item. Hold down to speed
up your browsing.
2OK
Begin playing a program or
select an option in a menu.
3BACK
Skips back two hours while
navigating the Guide. Also
pages back in menus.
4NEXT
Skips forward two hours while
in the Guide. Also pages
forward in menus.
5INFO
Bring up a menu of options or
information. Also view your
individual recording settings.
6EXIT
This button toggles between
full-screen view and the last
menu screen you were in.*
7NUMBER KEYS
Enter a channel number to go
directly to the channel.
8CLEAR
Deletes the PVR content
currently highlighted within
My PVR Recordings. Also
clears the search box.
9TV INPUT
If programmed, cycle through
the video sources on your TV.
View
My PVR
Recordings.
Access the
Shaw On
Demand
menu.
Activate the
Channel Grid
Guide view
of TV
programming.
Jumps to
full-screen,
Live TV.
PVR
VOD
LIVE TV
GUIDE
PVR VOD GUIDE LIVE TV
ABCD
*Does not apply to Video on Demand Menu

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Main menu
For easy access to your Gateway HDPVR features, press MENU on your remote and use
the LEFT and RIGHT arrow keys to make your selection.
HDTV
Display all your
high-definition
content.
Favourites
Create a custom
Favourite List to
quickly find movies
and shows.
News
News channels and
current news
programming.
Kids
Access kid-friendly
movies and TV shows.
Sports
View a list of current
sporting events.
Movies
Display all movies
available, including
movies you’ve
recorded.
Shaw Pay Per View
Find Pay Per View
listings of live events.
Settings
Personalize your
Gateway HDPVR.
Messages
View messages about
Shaw services and
updates. An envelope
icon will appear in the
bottom left of the
main menu to alert
you of a new message.
Music
Access 60 channels
of commercial-free
music.
Channels
This menu lists what’s
currently airing on
every channel.
My PVR Recordings
Access all the
programs
you’ve recorded.
Search
Integrated search
to find listings,
recordings and
content from Shaw
On Demand.
Shaw On Demand
Access Shaw On
Demand movies and
TV shows.

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Your Gateway menu has horizontal categories that will expand when you press OK.
If you’ve expanded a category and want to go back, press the LEFT arrow.
When a menu is expanded, you can use the UP or DOWN arrows to navigate one
item at a time, or CH+/- to page through the list.
Navigating your Gateway HDPVR

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You may see additional entries appear in the bottom right area of the screen in the
Preview Panel. Press the RIGHT arrow to select the Preview Panel and then use the UP
and DOWN arrows to move through the list. Pressing the LEFT arrow will return focus
to the main category.
Press INFO on any show or movie to view a list of options available for the selected title.
Press EXIT (or ZOOM) to switch back to full-screen TV. Press EXIT (or ZOOM) again
to return to the previous menu.

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Channel Grid Guide
The Grid Guide is the most popular way to view program listings 14 days in advance, plus
you can continue watching your current program in the corner of your screen while the
Grid Guide is displayed. For more information, go to page 11.
Channel Listing Guide
Select Channels from the Main Menu to view a list of what’s currently airing and additional
information on the programs. For more information, go to page 12.
Quick Bar
Keep watching your current program and use the Quick Bar to view upcoming shows. For
more information on the Quick Bar, go to page 13.
PVR Recordings
To access your recorded shows directly, just press the PVR button at the top of remote.
If you have additional Portals in your home, you can access your recordings from any TV
that’s connected to a Portal. For more information, go to page 17.
Integrated Search
Use integrated search to find a program whether recorded, on-demand or currently airing.
For more information on the search function, go to page 21 .
Filters
To see a list of Filters, like Movies, Sports, or Kids, press MENU and
select from your customized or pre-set lists. To learn more about Filters, go to page 23.
Channel Number
If you know the channel you wish to tune to, simply enter the channel number and press
OK. If you enter a channel number that does not exist, you will be directed to the nearest
channel.
Ways to watch