Mitsubishi Heavy Industries Superlink SC-WBGW256 User manual

1
Thank you for purchasing the Gateway SC- WBGW256.
Before using the product, read this manual thoroughly to ensure you learn how to operate it correctly.
After reading this manual, store it in a safe location for future reference. It will be helpful to reference this
manual should you have any questions or problems. Also read the user’s manual included with the air
conditioner.
▐PRECAUTIONS FOR WASTE DISPOSAL
Your gateway may be marked with this symbol. It means that waste electrical and
electronic equipment (WEEE as in directive 2012/19/EU) should not be mixed with
general household waste. This gateway should be treated at an authorized treatment
facility for reuse, recycling and recovery and not be disposed of in the municipal waste
stream.
Please contact the installer or local authority for more information.
This symbol printed on the batteries in your gateway is information for end-users
according to the EU directive 2006/66/EC article 20 annex II.
Batteries, at their end-of-life, should be disposed of separately from general household
waste.
If a chemical symbol is printed beneath the symbol shown above, this chemical symbol
means that the batteries contain a heavy metal at a certain concentration. This will be
indicated as follows: Hg:mercury (0.0005%), Cd:cadmium (0.002%) and Pb:lead (0.004%).
Please dispose of batteries correctly at your local community waste collection or recycling
center.

2
Table of contents
■Before you use .............................................................................................................................................. 3
■Safety precautions.................................................................................................................................. 3
■Introduction.................................................................................................................................................... 5
■System outline........................................................................................................................................ 5
■Personal computer environment............................................................................................................. 6
■Connections ........................................................................................................................................... 6
■Personal computer initial configuration................................................................................................... 6
■External dimensions ............................................................................................................................... 8
■Menu item............................................................................................................................................... 9
■Operation..................................................................................................................................................... 10
■Basic operation..................................................................................................................................... 10
●Logging In ....................................................................................................................................... 10
●Overview Monitor screen ................................................................................................................ 11
●Common operations in each screen ............................................................................................... 11
●Individual Monitor screen................................................................................................................ 13
■Control operation .................................................................................................................................. 14
●Control Command screen............................................................................................................... 14
●System Stop/Release screen.......................................................................................................... 15
●Schedule Control screen................................................................................................................. 17
■System administrator setting ................................................................................................................ 19
●Configuration Menu screen............................................................................................................. 19
●Basic Configuration Menu screen ................................................................................................... 20
●Air-conditioner Cell Configuration screen ....................................................................................... 21
●Air-conditioner Cell Configuration File Upload/Download screen.................................................... 23
●Network Configuration screen......................................................................................................... 25
●Date and Time Configuration screen .............................................................................................. 26
●Security Configuration screen......................................................................................................... 28
●Authentication Configuration screen ............................................................................................... 29
●Language Configuration screen...................................................................................................... 30
●Pulse count & DI status Check screen............................................................................................ 31
●Web Configuration Menu screen .................................................................................................... 32
●WEB Configuration screen.............................................................................................................. 33
●Link Configuration screen ............................................................................................................... 34
●Calendar Configuration screen ....................................................................................................... 35
●Master Schedule Configuration screen........................................................................................... 36
●Calendar/Schedule Backup File Upload/Download screen............................................................. 38
●Accounting File Download screen................................................................................................... 39
●Accounting Period Time screen ...................................................................................................... 40
■Troubleshooting........................................................................................................................................... 41
■After Sales Service ...................................................................................................................................... 42

3
■Before you use
■Safety precautions
●Please read the precautions written here carefully to operate the gateway properly.
You are required to observe these fully because every item of these instructions is important for
safety.
WARNING Failure to follow these instructions may result in serious consequences such as
death, severe injury, etc.
CAUTION Failure to follow these instructions may cause injury, property damage, or serious
consequences depending on the circumstances.
●Failure to follow these instructions may cause injury, property damage, or serious consequences
depending on the circumstances.
Never do. Always follow the instructions given.
Absolutely keep water away. Absolutely keep wet hands away.
●Keep this manual in a safe place where you can reference it whenever necessary. Show this
manual to installers when moving or repairing the unit. When the ownership of the gateway is
transferred, this manual and installation manual should be given to a new owner.
●Electrical wiring work must be performed only by qualified specialists.
WARNING
Consult your dealer or a professional contractor to install the unit.
Improper installation made on your own may cause electric shocks, fire or break-down of the
unit.
Consult your dealer when moving, disassembling or repairing the unit.
Never modify the unit.
Improper handling may result in injury, electric shocks, fire, etc.
Avoid using combustible substances (hair spray, insecticide, etc.) near the unit.
Do not use benzene or paint thinner to clean the unit.
It could cause electric shocks or fire.
Stop operation in case of abnormal operation.
If continued, it could result in break-down, electric shocks, fire, etc.
If any abnormal condition (burnt odor, etc.) occurs, stop operation, turn off the power switch
and consult your dealer.
Place this gateway in a location that can be locked for the sake of security, and lock it.
The gateway is equipped with an external power supply terminal block.
Please be sure to place it in a protected location to prevent electric shock and wrongful
operation of the power switch.
Do not take the lid off this gateway.
This gateway has several precision circuit boards.
If you take the lid off, and make a mistake, this gateway could be broken.

4
CAUTION
Do not use or let others use the gateway as play equipment.
Improper operations could cause ill health or health disorders.
Never disassemble the gateway.
If you touch internal parts accidentally, you could get electric shocks or cause trouble.
Consult your dealer when it is necessary to inspect its interior.
Do not wash the gateway with water or liquid.
It could cause electric shocks, fire or break-down.
Do not touch electric parts or operate buttons or switches with wet hands.
It could cause electric shocks, fire or break-down.
Do not dispose of the gateway by yourself.
It could harm the environment. Ask your dealer when it is necessary to dispose of the
gateway.
Note
The gateway should not be installed where it is exposed to direct sunlight or the ambient
temperatures become higher than 40 deg C or lower than 0 deg C.
It could cause deformation, discoloration or break-down.
Do not use benzene, paint thinner, wipes, etc., to clean the gateway.
It could discolor or break-down the gateway. Wipe it with a piece of cloth which is squeezed
tightly after wetting with diluted neutral detergent. Finish up the cleaning by wiping with a
piece of dry cloth.
Do not pull or twist the cables of the gateway.
It could cause break-down.
General precautions
We cannot compensate when monthly calculation was not possible by the trouble of the gateway.
Unit specifications
Item Description
Product dimensions 260 (W) X 140 (H) X 93 (D) mm
Weight 2 kg
Power supply AC100 / 220–240 V, ±10%, 50/60 Hz
Power consumption 6 W
Usage environment Temperature: 0 to 40 deg C, Relative Humidity: Below 85% (without condensation)
Material Casing: SECC
Storage environment Temperature: -20 to 70 deg C, Relative Humidity: 40%–90%
Warning
This is a class A product. In a domestic environment, this gateway may cause radio
interference in which case the user may be required to take adequate measures. This gateway
is not for domestic use.

5
■Introduction
This gateway does centralized monitoring and control of air conditioners from a computer.
■System outline
The diagram below shows the system configuration. The gateway connected to air conditioners is
connected to the personal computer used for monitoring and control by an Ethernet cable.
A logical unit of monitoring and control is the “Air-conditioner Cell” which consists of air conditioners and
corresponds to a remote control group.
By connecting an electric energy meter or gas meter to this gateway, there is a calculating function that
proportionally divides gas and electricity energy consumption according to the air conditioning usage for
each air conditioning cell.
The calculation is performed on the control and monitoring computer using the included software
"WGW256Utility."
Internet
Explorer Personal Computer for Control and Monitoring
Ethernet 10Base-T or 100Base-T
X
connecting with a hub or a cross cable pulse
Gateway
(SC-WBGW256)
DI1
DI3
P1
P2
P3
P4
P5
P6
P7
P8
P
P
P
P
P
P
P
P
SUPERLINK NO. 1 network∗2SUPERLINK NO. 2 network∗2
R
R
R R
R
R
CELL 0
CELL 1
CELL P+1
CELL P+2
CELL QCELL P
Indoor Unit
IU-0
Indoor Unit
IU-1
Indoor Unit
IU-2
Indoor Unit
IU-126
Indoor Unit
IU-127
Outdoor Unit
OU-0
Outdoor Unit
OU-31
Outdoor Unit
OU-31
Outdoor Unit
OU-0
Indoor Unit
IU-127
Indoor Unit
IU-126
Indoor Unit
IU-2
Indoor Unit
IU-1
Indoor Unit
IU-0 R：remote control
P：electric energy meter or gas meter
∗1: Max 128 indoor units can be
connected in a new SUPERLINK
system for one SUPERLINK
network.
Max 48 indoor units can be
connected in a previous
SUPERLINK system for one
SUPERLINK network.
∗2: It is not possible to mix a new
SUPERLINK network and a
previous SUPERLINK network with
this gateway.

6
■Personal computer environment
●Please check that the computer meets the following specifications
・CPU : 500MHz or higher (2GHz or higher is recommended)
・Memory : 512MB or higher (1GB or higher is recommended)
・Screen size : 1366×768 or higher
●OS and browser
The combination of the OS and Web browser of the control monitoring computer is as follows.
Internet Explorer 10 Internet Explorer 11
Windows 7 OK OK
Windows 8.1 NG OK
Windows 10 NG NG
OK: Can be used, NG: Cannot be used
■Connections
●If a private Ethernet connection is used (recommended)
This method is used to set up a private connection between the gateway and the personal computer
used for monitoring and control.
Connection Method
Connect the gateway and personal computer directly using a 10BASE-T or 100BASE-TX Ethernet
cable (cross cable).
If a hub is used, do not connect other devices to that hub.
●If an Internet or intranet connection is used
If the gateway is connected via the Internet or an intranet (office LAN) environment, please consult with
the dealer. It is possible for them to arrange for connections on a charged work basis.
■Personal computer initial configuration
●Configuration in the case of a private Ethernet connection
Communication settings (TCP/IP settings) in the monitoring and control personal computer are
necessary. For details, please read the operation manual supplied with your personal computer.
If the gateway is used as the factory set IP address, the settings for the computer are as shown below.
・IP Address : 192.168.0.1 - 192.168.0.254
(However, the gateway uses 192.168.0.110, so use an IP address other than this.)
・Subnet Mask : 255.255.255.0
・Default Gateway : Not specified
・Preferred DNS Server : Not specified
・Alternate DNS Server : Not specified
●Configuration in the case of Internet or intranet connections
Please consult with the dealer. It is possible for them to arrange for connections on a charged work
basis.

7
●Browser (Internet Explorer) Configuration
Open Internet Explorer, then select “Internet Options” from the “Tools” menu at the top of the screen
and carry out the following settings.
・In “General”
Home Page http://192.168.0.110/en/
(If you changed the IP address of the gateway, you have to input that IP
address instead of 192.168.0.110 in the address column. By entering the
IP address of the gateway, the gateway login screen will open when your
browser is started.)
・In “Security”
Internet Default Level “Medium”
After clicking the Internet tab, click the “Default Level” button.
Local Intranet Default Level “Medium-low”
After clicking the Local Intranet tab, click the “Default Level” button.
・In “Privacy” Default Level “Medium”
Click the “Default” button.
If the privacy setting is set to “Medium-high” or higher, the gateway cannot
be used, so be sure to set the default value to “Medium.”
・In “Connections” Set it so a proxy server is not used.
・In “Advanced” Default Value
It is recommended that the browser be used with the default values. Click
the “Restore Defaults” button.
When you are finished with all the settings, click the “Apply” button, then click the “OK” button.

8
■External dimensions
Model Name Label
Power switch
LAN
Reset button
Power indicator

9
■Menu item
Login screen Overview Monitor
screen
Individual Monitor
screen
Air-conditioner Cell
Configuration File
Upload/Download
screen
Control Command
screen
Schedule Control
screen
System Stop/Release
screen
Configuration Menu
screen
Basic Configuration
Menu screen
Air-conditioner Cell
Configuration
screen
Network
Configuration screen
Date and Time
Configuration screen
Security
Configuration screen
Authentication
Configuration screen
Language
Configuration screen
Pulse count & DI
status Check screen
WEB Configuration
screen
Link Configuration
screen
Web Configuration
Menu screen
Calendar
Configuration screen
Master Schedule
Configuration screen
Calendar/Schedule
Backup File
Upload/Download
screen
Accounting File
Download screen
Accounting Period
Time screen
BACnet Configuration
Menu screen