Rugged Interactive WallRider User manual

© Rugged Interactive 2019
WallRider
Order and Installation Manual
For models from January 2019 onwards
Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate , Bodmin
Cornwall, UK
PL231 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
© Rugged Interactive 2019
Contents
Section 1 –Ordering Process
1.1 Need to Know
1.2 Order and Installation Checklist
1.3 Product Overview
1.4 Ordering and Installation Timeline
1.5 Getting Started
1.6 Place Order
Section 2 –Safety Guidelines
2.1 Installation Safety Guidelines
2.2 In Play Safety Guidelines
Section 3 –Installation
3.1 Parts List
3.2 Tools and Components List
3.3 Installation Overview
3.4 Detailed Installation
Section 4 –How to Use
Section 5 –Programs Guide
WallRider System Specifications
WallRider Installation Checklist
Next Steps

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 1 –Ordering Process
© Rugged Interactive 2019
Section 1 –Ordering Process
1.1 - Need to Know
Installation manual purpose and limitations
This manual is intended to provide guidance only, the installation of the Rugged Interactive product will be
under your control. You will be responsible for making sure, upon completion of the installation, it is safe to
use. As always, we are here to support you, please get in touch if you are in any doubt.
Regulations
Some countries and states have regulations which may be applicable to the Rugged Interactive products, it
is your responsibility to check that the product complies with such regulations. This should be conducted
during the planning phase for the installation location.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 1 –Ordering Process
© Rugged Interactive 2019
1.2 - Order and Installation Checklist
Contact the Rugged Interactive sales team or a partner / distributor to begin the process.
☐
Confirm the invoice and delivery address along with date required (lead time is at least 5 weeks),
VAT number required for export customers.
☐
Complete site survey.
☐
Send purchase order or confirm order.
☐
Make first payment.
☐
Discuss graphic requirements and provide logos and branding guidelines.
☐
Approve graphics.
☐
Make second payment (required a week before dispatch).
☐
Schedule time and team members for installation.
☐
Before install, confirm all tools and components are prepared.
☐
Organise shipment (Customer collection or delivery organised by Rugged Interactive).
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Receive your order.
☐
Install the product.
☐
Test and complete installation checklist.
☐
Train the team on how to use the product.
☐
Sounds can be heard when the targets are hit.
☐
Reveal your new Rugged Interactive product to your guests and customers!
☐

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 1 - Ordering Process
© Rugged Interactive 2019
1.3 - WallRider Overview
An interactive target challenge to transform Walk-the-Wall installations.
With the use of creative backdrops and this technology it can turn Walk-
the-Wall into a major attraction.
With three different game programs, it is suitable for advanced
users and beginners alike. A standard WallRider consists of 8 x
bulletproof target pads, 1 x HUB display and sound unit with all the
cables supplied. It is easy and quick to install to any suitable
wooden wall with a cavity behind it.
1.4 - Order and Installation Timeline
*We do our best to ensure orders are ready on a five-week lead time, however during busy periods
or for large orders, the lead time may be longer than outlined here. Lead time will also be affected
by graphics guidelines, approval and payment delays.

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 1 –Ordering Process
© Rugged Interactive 2019
1.5 - Getting Started
New Parks
During the design process for the new park, incorporate the intended products into the design, product
specifications can be found within this manual for the relevant product and CAD files can be supplied upon
request.
Existing Parks
When retrofitting existing parks, all specifications can be found within this manual or CAD files are available
at request. If further information is required, please get in touch and we will be able to provide further
information and guidance.
1.6 - Place Order
Key Contacts at Rugged Interactive:
Commercial Director – Harry Stevens
[e-mail]
[phone]
Business Development Manager – Daniel Billington
[e-mail]
[phone]
Key Account Manager – Lucy Manley
[e-mail]
Sales Administrator – Will Scrase (Export)
[e-mail]
Sales and Marketing Administrator – Claudia Stobbart (UK)
[e-mail]
Sales Office Contact Number
[phone]
Sales Office Address:
Rugged Interactive,
Future Space,
UWE North Gate,
Filton Road,
Bristol,
UK
BS34 8RB
HQ/Production Address:
Unit 1 Callywith Court
Callywith Ind. Estate,
Bodmin,
Cornwall
UK
PL31 2RQ

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 2 - Safety Guidelines
© Rugged Interactive 2019
Section 2 - Safety Guidelines
2.1 Installation Safety Guidelines
Before installing any Rugged Interactive product, please read the following:
Dos:
▪Ensure that a Site Survey form has been completed prior to installation.
▪Have ready suitable equipment, tools and/or man power.
▪Observe correct manual handling techniques whilst moving and installing the equipment.
▪If being installed onto a wall, the product MUST be mounted onto a wall of a construction capable of
supporting its weight and gameplay. If possible, avoid stud walls or unsupported portal infills. If in
doubt always contact a suitably qualified surveyor to check.
▪Visually check the product for any signs of damage, component failure and/or missing parts.
▪To prevent electric shock, keep all electric components away from contact with water.
▪Ensure to take anti-static precautions.
▪Wear appropriate clothing: do not wear loose clothing or jewellery.
▪Long hair should be tied back.
▪Tidy back loose cables that could become a tripping hazard.
▪Ensure that the playing area is clear.
▪Immediately inform Rugged Interactive for maintenance advice if you have concerns.
Don’ts:
▪Do not wear shoes with leather soles or high heels.
▪Do not use any tools that are not specifically recommended by the manufacturer.
▪Do not use the surface of the trampoline to balance ladders or alike.
▪Do not distract others while they are installing the product.

WallRider Installation and Instruction Manual: Safety Guidelines
WallRider –Section 2 - Safety Guidelines
© Rugged Interactive 2019
2.2 In Play Safety Guidelines
Please ensure you read the following points before using the equipment:
This activity can be great fun, but it can also be dangerous. There is a risk of serious injury if care is
not taken when using the equipment. Use of this equipment is physically demanding: this is a high-
impact, full body activity which requires intense focus, awareness of your body’s strengths and
limitations, awareness of the environment around you and extreme caution.
Dos:
▪Before beginning any exercise program, it is recommended that you consult with your doctor.
▪Children under the age of 7 years must always be supervised by an adult (over 16 years) when
using the equipment and/or recommended accessories.
▪Visually check the equipment before using it for any signs of damage, component failure or loose
cables that could become a tripping hazard. Report any concerns, e.g. loose or damaged
equipment, to a member of staff immediately.
▪Ensure you familiarise yourself with any additional facility rules that may apply.
▪Ensure that the play area in front of the equipment is clear before attempting to participate.
▪Only participate if you are in good physical condition. Participate only within your capabilities /
recommended exercise level.
▪Wear appropriate clothing.
▪Remove all items from your pockets prior to participation.
▪Long hair should be tied back.
▪Before use, loosen up with warm up exercises and stretches.
▪Practice being in control of your bounce before using the equipment. Always remain in control.
Uncontrolled jumps or falls are likely to result in injuries to yourself and/or others.
▪Only those participating are allowed in the activity area. If waiting to participate, stand back at a safe
distance from the equipment.
▪Make sure you have control before leaving the trampolines, obstacles or activity equipment.
▪Report any unusual or inappropriate behaviour to a member of staff immediately.
▪If you get tired, leave the equipment / activity area and take a break.
▪If you feel any pain, dizziness, nausea or any other abnormal symptoms, STOP YOUR WORKOUT
IMMEDIATELY. Consult your doctor immediately. Incorrect or excessive training may lead to
injuries.

WallRider Installation and Instruction Manual: Safety Guidelines
WallRider –Section 2 - Safety Guidelines
© Rugged Interactive 2019
Don’ts:
▪No more than one active user on a single trampoline at any one time.
▪Do not attempt to use any of the equipment without undertaking instruction / training carried out by
an appropriate instructor.
▪Do not participate if you are unwell or have any pre-existing medical conditions including heart,
back, neck, bone and/or muscle conditions.
▪Do NOT work to exhaustion.
▪Do not participate if you are or maybe pregnant.
▪Do not wear loose clothing or jewellery (including studs and watches). Clothing should not have any
hard or sharp points (such as buckles, studs, toggles or alike).
▪Do not wear shoes with leather soles, high heels, sandals, boots or bare feet.
▪No food, drink or chewing gum during participation.
▪No phones or cameras in the activity area.
▪Do not leave clothing or personal belongings around the activity areas.
▪Do not participate under the influence of alcohol and/or drugs.
▪Do not attempt any move beyond your own skill level.
▪Never attempt flips or other extreme moves unless you know you are capable and have had the
appropriate training.
▪No double flips, triple flips, diving or gainers, even if you are capable.
▪Do not distract others while they are using the equipment.
▪Do not attempt to catch anyone who may fall.
▪Do not sit, lie, stand or rest under the activity equipment and/or surrounding padding/mats.
▪Never lean on, jump on, climb, grab, or lift any safety pads or safety nets.
▪Do not use any accessories that are not specifically recommended by the manufacturer. These
might cause injuries or cause the equipment to fail.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 2 - Installation
© Rugged Interactive 2019
Section 3 - Installation
3.1 - Parts List
Please check off the received parts for the installation and alert Rugged Interactive immediately if
anything is missing.
8 x Targets.
☐
1 x Hub display assembly.
☐
8 x 10m target connection cables.
☐
56 x M8 x 50mm Button socket fixing bolts.
☐
56 x M8 Nyloc nuts.
☐
56 x M8 Penny washers.
☐
Manual.
☐
3.2 - Tools and Components List
Arrange the necessary tools and the team to install the product.
Ladder.
☐
Spirit level.
☐
Jigsaw.
☐
Industrial vacuum cleaner.
☐
Dustpan and brush.
☐
SDS impact drill.
☐
Cordless drill – with torque adjuster to avoid over-tightening the screws.
☐
A set of No.2 Pozi bits.
☐
A set of screwdrivers.
☐

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 2 - Installation
© Rugged Interactive 2019
3.3 - Installation Overview
Below is an overview of the steps needed to install WallRider. More detail for the process is
provided in the following pages. Please read through ALL of this prior to beginning the installation
and if you are in any doubt, contact Rugged Interactive.
If you have any concerns on how or what the product is installed to, contact a structural engineer
prior to beginning the installation.
STEP 1: Mark out recesses for eight targets and one scorebox.
STEP 2: Cut recesses for eight targets and one scorebox.
STEP 3: Mount scorebox.
STEP 4: Run cables.
STEP 5: Mount targets.
STEP 6: Turn on WallRider system.
STEP 7: Test.
STEP 8: Check all is secured.
STEP 9: Stress relief cables.
STEP 10: Enjoy WallRider!

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 3 - Installation
© Rugged Interactive 2019
3.4 –Detailed Installation
Read this manual before installing the WallRider units.
Installation Guidelines:
▪ Complete a Site Survey form prior to delivery and/or installation.
▪ Send a completed Installation Checklist after any installation back to Rugged Interactive.
▪ A typical installation should take 2 people about 4 hrs.
▪ The wall surface must be flat over the area of the wall.
▪ A suitable electricity supply should be available within 1000 mm (110 - 230V 13A).
▪ Avoid trapped and/or pinched cables.
▪ No obstructions or protrusions in the installation area: e.g. skirting boards, pipes,
cables and wiring conduits.
▪ Minimum required wall height 2m.
▪ A 502mm x 242mm hole (+3 / - 0) will need to be cut from the plywood for each of the
targets to be fitted.
▪ A 502mm x 482mm hole (+3 / - 0) will need to be cut from the plywood for the score box
▪ A minimum of 70mm of space is required behind each target and the scorebox.
▪ Avoid trapped and/or pinched cables.
▪ Use good practice when running data cables to and from products, external pods and
sensors. Support long cables at least every 50 cm and provide adequate strain relief for
connection points.
▪ To prevent electric shock, keep all electric components away from contact with water.
▪ IMPORTANT: Take anti-static precautions.
Structure:
• The targets must be mounted to a flat/level construction capable of supporting its weight and
gameplay.
• Mount onto minimum of 18 mm plywood mechanically mounted to a framework.
• Avoid clashing the uprights with fixing holes.
• Do not fix to plasterboard faced partition. Avoid stud walls or unsupported portal infills.
Fixings:
• The manufacturer will supply fixings.
• All fixings must be tight and secure.

WallRider Order and Installation Manual: Installation
WallRider –Section 3 - Installation
© Rugged Interactive 2019
Required Tools and Consumables:
▪ A spirit level.
▪ Jigsaw.
▪ An industrial vacuum cleaner.
▪ A dustpan and brush.
▪ A SDS impact drill.
▪ A cordless drill – with torque adjuster to avoid over-tightening of screws.
▪ A set of No.2 pozi bits.
▪ A set of screwdrivers.
Suggested Extras:
▪ 3 m of self-adhesive ‘mini’ box trunking to secure the power cable.
▪ An extension cable in case the power supply is not within 1000 mm Hub / Scoreboard.
▪ Cleaning cloth and gentle cleaning spray.
Installation:
▪ Layout of the WallRider targets is at the discretion of the installer / park constructor.
▪ Works well having targets 1 to 4 on the front wall in a line and side targets 5 to 8 spread evenly
across one or two side walls. ( See figure 3.4.1 – 3.4.4 for possible layouts )
▪ Recommended target spacing 200 – 300mm.
▪ Recommended height for the lowest target 500 – 750mm from trampoline bed.
▪ Take into consideration individual trampoline park primary user groups and the relative bounciness
of trampolines when determining the installation height.
▪ Minimum wall height 2m.
▪ Please consider the position of the display box when surveying an area in preparation for
installation.
▪ Positioning the display box away from the main usage area of the wall should be
considered. Although tough and structurally secure, the display box is not designed to
be hit.
▪ For maximum visibility, mount the display box on the same plane / surface as the
game selection sensors.
▪ Fix HUB using any suitable self-tapping or wood screws into the surface material. The HUB
should be recessed to be flush with the surface.
Operating Environment:
▪ Keep out of direct sunlight; bright sunlight can affect the LED visibility.
▪ Keep indoors and dry.
▪ Optimum ambient temperature: 5°C to 30°C. Avoid extreme fluctuations of temperature.
Other Recommendations:
▪ A waiting / spectating area positioned nearby is advised.
▪ A leaderboard to go with each unit is highly recommended.
IF YOU ARE IN ANY DOUBT, CALL RUGGED INTERACTIVE DIRECTLY ON [phone]

WallRider Order and Installation Manual: Installation
WallRider –Section 3 - Installation
© Rugged Interactive 2019
WallRider Installation
01
02
1. Mark out and cut the recesses for eight
targets and one score box
2. Mount score box, this contains eight
hanging cables for the targets,
connect the CAT5 cables into their
corresponding positions on the HUB.

WallRider Order and Installation Manual: Installation
WallRider –Section 3 - Installation
© Rugged Interactive 2019
03
04
3. Run the cables to the positions
they are required for the targets.
Please note, cable 1, 2 and 3
operate the quick start game
functions, therefore these
targets should be positioned in a
suitable location.
8. If possible, stress relief all cables
every 50cm.
7. Once all targets are connected
correctly, ensure they are fully
secured (NB: Do not overtighten
grip screws.)
6. Check that the Quick Start
games are illuminated and that
they start the correct program.
This will ensure that the targets
are connected correctly.
5. Turn on the product.
4. Connect the loose ends of the
CAT5 cables into their
corresponding targets. Mount
the targets.

WallRider Order and Installation Manual: Installation
WallRider –Section 3 - Installation
© Rugged Interactive 2019
Figure 3.4.1: A Possible WallRider Layout
Figure 3.4.2: A Possible WallRider Layout
Figure 3.4.3: A Possible WallRider Layout
Figure 3.4.4: A Possible WallRider Layout

WallRider Order and Installation Manual: Installation
WallRider –Section 3 - Installation
© Rugged Interactive 2019
Figure 3.4.5: Recommended WallRider installation heights.
(Installation layout and heights are at the discretion of the installer. Wall heights and primary user groups
should be considered. We recommend having the scorebox in a location visible for the player when using
the main 4 targets.)
500 –750mm
200 –
300mm
Even
Spacing
200 –300mm
1000 –1500mm
200 –300mm
1500 –2000mm
2000 –2300mm

WallRider Order and Installation Manual: Installation
WallRider –Section 3 - Installation
© Rugged Interactive 2019
Figure 3.4.6: Typical WallRider Installation

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 4 - How to Use
© Rugged Interactive 2019
Section 4 - How to Use
On power up, WallRider will sound a ‘laugh’ and will turn to its idle state.
WallRider has three programs:
1. Beginner – 1 minute
2. Intermediate – 1 minute
3. Advanced – 1 minute
The targets shown in Figure 3.1 are QuickStart options for the programs.
Figure 3.1: WallRider QuickStarts
Advanced
Beginner
Intermediate

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
WallRider –Section 5 - Programs Guide
© Rugged Interactive 2019
Section 5 - Programs Guide
Beginner
Summary:
For learning the basics in walk-the-wall teaching control and coordination.
Gameplay:
Played on just the four targets located on the front wall. The targets will illuminate one
at a time and follow a sequence, training the user’s ability to move up and down the
wall.
Aim:
To clear as many illuminated pods as possible within the given time limit.
Scoring system:
+1 for the red target, +2 for the orange and yellow targets, +3 for the green target.
Duration:
1 minute
NOTE: If at any time WallRider behaves unexpectedly during gameplay, wait for at least 60 seconds for the
unit to reset to its idle state.