Rugged Interactive SkyClimb User manual

©Rugged Interactive 2021
SkyClimb
Order and Installation Manual
For models from January 2021 onwards
Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL231 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
Updated 17/02/2021

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
©Rugged Interactive 2021
Contents
Section 1 – Ordering Process
1.1 Need to Know
1.2 Order and Installation Checklist
1.3 Product Overview
1.4 Ordering and Installation Timeline
1.5 Getting Started
1.6 Place Order
Section 2 – Safety Guidelines
2.1 Installation Safety Guidelines
2.2 In Play Safety Guidelines
Section 3 – Installation
3.1 Parts List
3.2 Tools and Components List
3.3 Installation Overview
3.4 Detailed Installation
Section 4 – How to Use
Section 5 – Programs Guide
SkyClimb System Specifications
SkyClimb Installation Checklist
Next Steps

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
SkyClimb – Section 1 – Ordering Process
©Rugged Interactive 2021
Section 1 – Ordering Process
1.1 - Need to Know
Installation manual purpose and limitations
This manual is intended to provide guidance only, the installation of the Rugged Interactive product will be
under your control. You will be responsible for making sure, upon completion of the installation, it is safe to
use. As always, we are here to support you, please get in touch if you are in any doubt.
Regulations
Some countries and states have regulations which may be applicable to the Rugged Interactive products, it
is your responsibility to check that the product complies with such regulations. This should be conducted
during the planning phase for the installation location.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
SkyClimb – Section 1 – Ordering Process
©Rugged Interactive 2021
1.2 - Order and Installation Checklist
Contact the Rugged Interactive sales team or a partner / distributor to begin the process.
☐
Confirm the invoice and delivery address along with date required (lead time is at least 5 weeks),
VAT number required for export customers.
☐
Complete site survey.
☐
Send purchase order or confirm order.
☐
Make first payment.
☐
Discuss graphic requirements and provide logos and branding guidelines.
☐
Approve graphics.
☐
Make second payment (required a week before dispatch).
☐
Schedule time and team members for installation.
☐
Before install, confirm all tools and components are prepared.
☐
Organise shipment (Customer collection or delivery organised by Rugged Interactive).
☐
Receive your order.
☐
Install the product.
☐
Test and complete installation checklist.
☐
Train the team on how to use the product.
☐
Sounds can be heard when the targets are hit.
☐
Reveal your new Rugged Interactive product to your guests and customers!
☐

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
SkyClimb – Section 1 - Ordering Process
©Rugged Interactive 2021
1.3 - SkyClimb Overview
Add an exciting, interactive element to your climbing wall. SkyClimb is a
versatile test of agility and climbing ability, encouraging competition and
the motivation to climb for longer. Players score points with every
correct hit, competing individually to build a huge score or directly
against another player (SkyClimb Duo).
Featuring two different game programs, and available as either a
single or duo and the ability to position the pods at the installers’
discretion to give users a challenge.
The use of creative backing graphics will make SkyClimb a
compelling and eye-catching feature.
1.4 - Order and Installation Timeline
*We do our best to ensure orders are ready on a five-week lead time, however during busy periods
or for large orders, the lead time may be longer than outlined here. Lead time will also be affected
by graphics guidelines, approval and payment delays.

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
SkyClimb – Section 1 – Ordering Process
©Rugged Interactive 2021
1.5 - Getting Started
New Parks
During the design process for the new park, incorporate the intended products into the design, product
specifications can be found within this manual for the relevant product and CAD files can be supplied upon
request.
Existing Parks
When retrofitting existing parks, all specifications can be found within this manual or CAD files are available
at request. If further information is required, please get in touch and we will be able to provide further
information and guidance.
1.6 - Place Order
To begin the order process with Rugged Interactive:
Email:
Sales@rugged-interactive.co.uk
Or call the Sales Office:
+44 (0) 7585 955 184
Sales Office Address:
Rugged Interactive,
Future Space,
UWE North Gate,
Filton Road,
Bristol,
UK
BS34 8RB
HQ/Production Address:
Unit 1 Callywith Court
Callywith Ind. Estate,
Bodmin,
Cornwall
UK
PL31 2RQ

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
SkyClimb – Section 2 - Safety Guidelines
©Rugged Interactive 2021
Section 2 - Safety Guidelines
2.1 Installation Safety Guidelines
Before installing any Rugged Interactive product, please read the following:
Dos:
§ Ensure that a Site Survey form has been completed prior to installation.
§ Have ready suitable equipment, tools and/or man power.
§ Observe correct manual handling techniques whilst moving and installing the equipment.
§ If being installed onto a wall, the product MUST be mounted onto a wall of a construction capable of
supporting its weight and gameplay. If possible, avoid stud walls or unsupported portal infills. If in
doubt always contact a suitably qualified surveyor to check.
§ Visually check the product for any signs of damage, component failure and/or missing parts.
§ To prevent electric shock, keep all electric components away from contact with water.
§ Ensure to take anti-static precautions.
§ Wear appropriate clothing: do not wear loose clothing or jewellery.
§ Long hair should be tied back.
§ Tidy back loose cables that could become a tripping hazard.
§ Ensure that the playing area is clear.
§ Immediately inform Rugged Interactive for maintenance advice if you have concerns.
Don’ts:
§ Do not wear shoes with leather soles or high heels.
§ Do not use any tools that are not specifically recommended by the manufacturer.
§ Do not use the surface of the trampoline to balance ladders or alike.
§ Do not distract others while they are installing the product.

SkyClimb Installation and Instruction Manual: Safety Guidelines
SkyClimb – Section 2 - Safety Guidelines
©Rugged Interactive 2021
2.2 In Play Safety Guidelines
Please ensure you read the following points before using the equipment:
This activity can be great fun, but it can also be dangerous. There is a risk of serious injury if care is
not taken when using the equipment. Use of this equipment is physically demanding: this is a high-
impact, full body activity which requires intense focus, awareness of your body’s strengths and
limitations, awareness of the environment around you and extreme caution.
Dos:
§ Before beginning any exercise program, it is recommended that you consult with your doctor.
§ Children under the age of 7 years must always be supervised by an adult (over 16 years) when
using the equipment and/or recommended accessories.
§ Visually check the equipment before using it for any signs of damage, component failure or loose
cables that could become a tripping hazard. Report any concerns, e.g. loose or damaged
equipment, to a member of staff immediately.
§ Ensure you familiarise yourself with any additional facility rules that may apply.
§ Ensure that the play area in front of the equipment is clear before attempting to participate.
§ Only participate if you are in good physical condition. Participate only within your capabilities /
recommended exercise level.
§ Wear appropriate clothing.
§ Remove all items from your pockets prior to participation.
§ Long hair should be tied back.
§ Before use, loosen up with warm up exercises and stretches.
§ Practice being in control before using the equipment. Always remain in control. Uncontrolled jumps
or falls are likely to result in injuries to yourself and/or others.
§ Only those participating are allowed in the activity area. If waiting to participate, stand back at a safe
distance from the equipment.
§ Make sure you have control before leaving the obstacles or activity equipment.
§ Report any unusual or inappropriate behaviour to a member of staff immediately.
§ If you get tired, leave the equipment / activity area and take a break.
§ If you feel any pain, dizziness, nausea or any other abnormal symptoms, STOP YOUR WORKOUT
IMMEDIATELY. Consult your doctor immediately. Incorrect or excessive training may lead to
injuries.

SkyClimb Installation and Instruction Manual: Safety Guidelines
SkyClimb – Section 2 - Safety Guidelines
©Rugged Interactive 2021
Don’ts:
§ No more than one active user on the equipment at any one time.
§ Do not attempt to use any of the equipment without undertaking instruction / training carried out by
an appropriate instructor.
§ Do not participate if you are unwell or have any pre-existing medical conditions including heart,
back, neck, bone and/or muscle conditions.
§ Do NOT work to exhaustion.
§ Do not participate if you are or maybe pregnant.
§ Do not wear loose clothing or jewellery (including studs and watches). Clothing should not have any
hard or sharp points (such as buckles, studs, toggles or alike).
§ Do not wear shoes with leather soles, high heels, sandals, boots or bare feet.
§ No food, drink or chewing gum during participation.
§ No phones or cameras in the activity area.
§ Do not leave clothing or personal belongings around the activity areas.
§ Do not participate under the influence of alcohol and/or drugs.
§ Do not attempt any move beyond your own skill level.
§ Never attempt flips or other extreme moves unless you know you are capable and have had the
appropriate training.
§ No double flips, triple flips, diving or gainers, even if you are capable.
§ Do not distract others while they are using the equipment.
§ Do not attempt to catch anyone who may fall.
§ Do not sit, lie, stand or rest under the activity equipment and/or surrounding padding/mats.
§ Never lean on, jump on, climb, grab, or lift any safety pads or safety nets.
§ Do not use any accessories that are not specifically recommended by the manufacturer. These
might cause injuries or cause the equipment to fail.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
SkyClimb – Section 2 - Installation
©Rugged Interactive 2021
Section 3 - Installation
3.1 - Parts List
Please check off the received parts for the installation and alert Rugged Interactive immediately if
anything is missing.
9 x Pods with foam mounts. *
☐
1 x Hub control box. *
☐
4 x Control box mounting brackets including 12 x M5 x 12mm screws. *
☐
1 x Set of connection cables. *
☐
1 x Power lead. *
☐
27 x No4 x 70 wood screws - for use with PODS on Foam Mounts. *
☐
27 x No8 x 20 screw - for use with PODs without using Foam Mounts. *
☐
1 x Spare Pod.
☐
1 x MPL (Note: Not included if the leaderboard upgrade has been purchased)
☐
1 x Poster with Velcro
☐
Manual.
☐
Optional Extras (Large Leaderboard Upgrade):
1 x 49” Display Screen with mount.
☐
1 x NUC inc Power supply and mounting plate.
☐
1 x 15” Touchscreen with mount.
☐
2 x DATA to NUC cables Grey 10m (RJ45 to USB).
☐
1 x Set of leaderboard connection cables.
☐
* Please note, quantities are for a single SkyClimb, if a SkyClimb Duo has been ordered,
double these quantities.

SkyClimb Order and Installation Manual: Installation
SkyClimb – Section 2 - Installation
©Rugged Interactive 2021
3.2 - Tools and Components List
Arrange the necessary tools and the team to install the product.
Ladder.
Jigsaw.
Hole saw.
☐
Industrial vacuum cleaner.
☐
Dustpan and brush.
☐
SDS impact drill.
☐
Cordless drill – with torque adjuster to avoid over-tightening the screws.
☐
A set of No.2 Pozi bits.
☐
A set of screwdrivers.
☐
A set of Hex keys
☐
☐
☐

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
SkyClimb – Section 2 - Installation
©Rugged Interactive 2021
3.3 - Installation Overview
Below is an overview of the steps needed to install SkyClimb. More detail for the process is
provided in the following pages. Please read through ALL of this prior to beginning the installation
and if you are in any doubt, contact Rugged Interactive.
If you have any concerns on how or what the product is installed to, contact a structural engineer
prior to beginning the installation.
STEP 1: Mark out position for the pods, scorebox and screens.
STEP 2: Cut necessary holes.
STEP 3: Mount scorebox.
STEP 4: Run cables from scorebox to pods.
STEP 5: Mount pods.
STEP 6: Mount Screens and connect.*
STEP 7: Turn on and Test.
STEP 8: Check all is secured.
STEP 9: Stress relief cables.
STEP 10: Enjoy SkyClimb!
*if leaderboard upgrade has been purchased.

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
+44 (0) 1726 981 123
www.rugged-interactive.co.uk
hello@rugged-interactive.co.uk
SkyClimb – Section 3 - Installation
©Rugged Interactive 2021
3.4 – Detailed Installation
Read this manual before installing SkyClimb.
Installation Guidelines:
§ Complete the Site Survey form prior to delivery and/or installation.
§ Send a completed Installation Checklist after any installation to Rugged Interactive.
§ A typical installation should take 2 people about 3 hours.
§ No obstructions or protrusions in the installation area: e.g. skirting boards, pipes, cables and wiring
conduits.
§ Avoid trapped and/or pinched cables.
§ Use good practice when running data cables to and from products, external pods and sensors.
Support long cables at least every 50 cm and provide adequate strain relief for connection points.
§ To prevent electric shock, keep all electric components away from contact with water.
§ IMPORTANT: Take anti-static precautions.
Structure:
§ The units must be mounted to a construction capable of supporting its weight and gameplay.
§ Mount onto plywood (12 mm minimum) or equivalent, mechanically mounted to a steel framework
(50 mm box minimum).
§ Units should be installed as flush as possible to the wall, embedded in a purpose-made cut-out.
Adequate holes will need to be cut during installation to provide clearance for cable access to rear.
§ Avoid clashing the steel uprights with the fixing holes.
§ Do not fix to plasterboard faced partition. Avoid stud walls or unsupported portal infills.
Fixings:
§ The manufacturer will supply fixings.
§ All fixings must be tight and secure.
Installation Heights:
§ Take into consideration the primary user groups for the park and the height / curvature of the wall
when determining the installation height.
§ Layout of the pods are at the discretion of the installer / park constructor.
If a leaderboard upgrade has been purchased:
§ The display screen should be mounted at a suitable height away from the gameplay area but easily
visible.
§ The Touchscreen should be at a height and in a location that is easy for participants to use.

SkyClimb Order and Installation Manual: Installation
SkyClimb – Section 3 - Installation
©Rugged Interactive 2021
Operating Environment:
§ Keep out of direct sunlight; bright sunlight can affect the LED pod sensors.
§ Keep indoors and dry.
§ Optimum ambient temperature: 5°C to 30°C. Avoid extreme fluctuations of temperature.
Other Recommendations:
§ SkyClimb is particularly effective as a ‘Duo’ to stimulate one-on-one competitions.
§ Strongly recommend the Leaderboard upgrade.
§ Instruction / training carried out by an appropriate instructor to all new users.
§ A waiting / spectating area positioned nearby is advised.
IF YOU ARE IN ANY DOUBT, CALL RUGGED INTERACTIVE DIRECTLY ON +44 (0) 1726 833 882.

SkyClimb Order and Installation Manual: Installation
SkyClimb – Section 3 - Installation
©Rugged Interactive 2021
Display / Score Box (HUB) Installation
§ Fix HUB using any suitable self-tapping or wood screws into the surface material. The HUB can be
recessed to be flush with the surface or affixed on top if necessary.
§ A central position is recommended for easy comparison of scores.
§ The HUB must be within 10m of the Control Box if a leaderboard system is being installed.
§ Note: Cables exit is at the rear of the display box.
01
02
Hold the main body in place, and ensure it is
level.
Use appropriate fixings and mount the display
box to the wall.
Note: Make sure everything is tight and secure
and that no cables are trapped.

SkyClimb Order and Installation Manual: Installation
SkyClimb – Section 3 - Installation
©Rugged Interactive 2021
SkyClimb Installation
Pods:
Pods should be mounted onto a wall using the three 6 mm mounting points on each pod using the supplied
wood screws. Figure 3.4.1 shows a typical Pod installation.
Figure 3.4.1: Typical SkyClimb Installation
NOTE: Please use good practice when running data cables to and from products, external pods and
sensors. Support long cables at least every 50 cm and provide adequate strain relief for connection points.
Cut out for Pod
Pod
Plywood Base Layer (if applicable)
Top Structure
Cable passes
through cut hole.
CAT5 cable
(Be careful not pinch
or trap cable.)
Screw

SkyClimb Order and Installation Manual: Installation
SkyClimb – Section 3 - Installation
©Rugged Interactive 2021
Pods to Score Box (HUB) Installation
Notes:
§ All supplied CAT5 cables will be numbered. Attach correctly numbered cable to the designated
Hanging cable exiting the rear of the HUB.
§ Pods 2 and 3 are the quick start buttons. These pods should be located in a suitable, easy to reach
locations.
01
02
Attach CAT5 cables from the pods to HUB.
The hanging cables will be numbered from 1
to 9, match the number on the CAT5 cable to
the correct hanging cable from the HUB. A
hanging cable will also be labelled DATA for
connecting to the NUC for the Leaderboard
system.
Note: The data and power ports will only
feature on the SkyPods duo model.
Two labelled pod rings will be supplied to be
attached to designated quick start pods.

SkyClimb Order and Installation Manual: Installation
SkyClimb – Section 3 - Installation
©Rugged Interactive 2021
Multiplayer Launch Box (MPL) Installation
This section is only relevant if installing a SkyClimb Duo WITHOUT a leader board upgrade. The MPL will
not be supplied unless a Standard SkyClimb duo has been ordered.
§ Fix MPL using any suitable self-tapping or wood screws into the surface material. The MPL can be
recessed to be flush with the surface or affixed on top of the foam-backed vinyl if necessary.
§ A central position is recommended for easy start for both units.
01
02
03
MPL front.
MPL back.
Plug in the appropriate CAT5 connections.
Use appropriate fixings to mount the MPL to
the wall. Make sure everything is tight and
secure and that no cables are trapped.

SkyClimb Order and Installation Manual: Installation
SkyClimb – Section 3 - Installation
©Rugged Interactive 2021
Optional: If you have purchased the Large Display Leaderboard Upgrade, the following
steps will apply.
Large Display Screen Installation
§ The screen should be installed in suitable a position, these screens will display the in-game scores.
§ Screens should be positioned in easily visible positions that users will not make contact with.
§ The Screen must be within 5m of the Control Box.
§ The screens are connected to a small splitter via HDMI, the splitter will need to connect via CAT5
cable to the Control Box.
01
02
Install the supplied screen mount to a suitable
position. Use suitable screws. Ensure it is firmly
attached and level.
Line the screen to the mount and connect.
Ensure it is securely mounted in place.
Attach the second part of the screen mount to
the screen.

SkyClimb Order and Installation Manual: Installation
SkyClimb – Section 3 - Installation
©Rugged Interactive 2021
Touchscreen Installation
§ The touchscreen is used to start two player games and to add names to the leaderboard.
§ The touchscreen should be positioned in an easy to reach location.
§ The touchscreen must be within 3 meters of the control box.
§ The touchscreen requires a HDMI and USB connection from the Control Box.
01
02
Install the supplied screen mount to a suitable
position. Use suitable screws. Ensure it is firmly
attached and level.
Line the screen to the mount and connect.
Ensure it is securely mounted in place.
Attach the second part of the screen mount to
the screen.
NOTE: This is the control panel for the system and will required to start two player games and for
leaderboard data entry.
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