RUPTELA FM-Plug4 User manual

FM-Plug4
User Manual
v2.2
2020-04-06

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Table of Contents
1 Introduction ....................................................................................................................3
1.1 Purpose of This Document .........................................................................................3
1.2 Legal Information......................................................................................................3
1.3 Contact Information................................................................................................... 3
1.4 Document Changelog................................................................................................. 4
1.5 Safety Information.....................................................................................................5
1.6 Notations..................................................................................................................6
1.7 Acronyms and Abbreviations.......................................................................................7
1.8 References................................................................................................................ 8
2 Product Information .........................................................................................................9
2.1 About .......................................................................................................................9
2.2 Device Overview........................................................................................................9
2.3 Key Features........................................................................................................... 10
2.4 Package Contents.................................................................................................... 11
2.5 Certifications........................................................................................................... 12
3 Technical Information..................................................................................................... 13
3.1 Indication LED Patterns............................................................................................ 13
3.2 Device Pinout.......................................................................................................... 13
3.3 Physical Characteristics ............................................................................................ 14
3.4 Technical Characteristics .......................................................................................... 14
3.4.1 Environmental Specifications.............................................................................. 14
3.4.2 Electrical Specifications...................................................................................... 14
3.4.3 Power Consumption @ 12 V DC ......................................................................... 15
3.4.4 Connectivity ..................................................................................................... 15
3.5 Interfaces ............................................................................................................... 16
3.5.1 Power Supply ................................................................................................... 16
3.5.2 CAN Interface................................................................................................... 16
3.5.3 K-Line/L-Line .................................................................................................... 16
4 Device Preparation ......................................................................................................... 17
4.1 Opening the Device ................................................................................................. 17
4.2 Inserting a SIM Card................................................................................................ 18
4.3 Closing the Device ................................................................................................... 18
4.4 USB Cable Connection.............................................................................................. 19
5 Driver Installation .......................................................................................................... 20
5.1 Driver Installation Procedure .................................................................................... 20

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6 Device Configuration ...................................................................................................... 21
6.1 Device Center ......................................................................................................... 21
6.2 Starting the Configuration ........................................................................................ 22
6.2.1 Configuration Menu........................................................................................... 24
6.3 Configuration Basics ................................................................................................ 25
6.3.1 File Extension ................................................................................................... 25
6.3.2 Loading a Configuration from a File .................................................................... 25
6.3.3 Saving a Configuration to a File.......................................................................... 25
6.3.4 Loading a Configuration from a Device ............................................................... 26
6.3.5 Saving a Configuration to a Device ..................................................................... 26
6.4 Essential Settings .................................................................................................... 27
6.4.1 Server Settings ................................................................................................. 27
6.4.2 Backup Server .................................................................................................. 28
6.4.3 APN Settings .................................................................................................... 29
6.4.4 Engine Detection and Data Collection Settings..................................................... 30
6.5 Advanced Configuration ........................................................................................... 31
6.6 Configuration via SMS Commands............................................................................. 31
6.7 Updating Firmware .................................................................................................. 32
6.7.1 File Extension ................................................................................................... 32
6.7.2 Updating Firmware Automatically ....................................................................... 32
6.7.3 Updating Firmware Manually.............................................................................. 33
6.7.4 Updating Firmware Over-the-air ......................................................................... 33
7 Installation in Vehicle ..................................................................................................... 34
7.1 Installation Check-up ............................................................................................... 34
7.2 Troubleshooting ...................................................................................................... 35
7.2.1 gsminfo............................................................................................................ 35
7.2.2 getapn ............................................................................................................. 35
7.2.3 coords.............................................................................................................. 36
7.2.4 reset................................................................................................................ 36

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1Introduction
1.1 Purpose of This Document
The purpose of this user manual is to provide information about the FM-Plug4 devices. This user
manual describes the main features of the device and how to use it. Detailed descriptions of
functionalities and peripheral devices can be found on our documentation website: doc.ruptela.lt.
1.2 Legal Information
Copyright © 2020 Ruptela. All rights reserved. Reproduction, transfer, distribution or storage of
parts or all of the contents in this document in any form without the prior written permission of
Ruptela is prohibited. Other products and company names mentioned in this document are
trademarks or trade names of their respective owners.
1.3 Contact Information
General enquiries
Website: ruptela.com
E-mail: info@ruptela.com
Phone: +370 5 2045188
Technical support
E-mail: support@ruptela.com
Phone: +370 5 2045030

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1.4 Document Changelog
Version
Date
Modification
2.0
2019-11-18
Updated: User manual structure and design.
2.1
2019-12-17
Updated: Configuration example images.
2.2
2020-04-06
Added: Backup Server.

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1.5 Safety Information
The following information is provided to ensure safe operation of the device. Please read it carefully
before you start using the device!
All the associated (additional) equipment such as computers, batteries, sensors, etc.
shall meet the requirements of standard EN60950-1.
Do not disassemble the device. If the enclosure of the device is damaged, or the
insulation of the wires is damaged, disconnect the power supply cables from the power
supply source first.
All wireless data transferring equipment produces interference that may affect other
devices placed nearby.
The device can be installed or dismounted only by qualified personnel!
The device must be firmly fastened in a predefined location. The predefined location is
described in the installation instructions.
The configuration must be performed using a 2nd safety class computer (with an
autonomic power supply).
Make sure that the device is installed in a location where it will not be subjected to harsh
environmental conditions for extended time periods.
Any installation and/or handling during a lightning storm is prohibited.
Caution! If an incorrect type of battery is used for replacement, there is a high explosion
risk. Dispose of used batteries according to the environmental requirements.
For configuration use cables that were purchased from Ruptela. Ruptela is not
responsible for any harm or damage caused while using the wrong cables.
Switch off the vehicle ignition before disconnecting the device.
Install the device in a restricted access location, not accessible or visible to the driver.
This crossed-out wheelie bin symbol means that waste equipment should not be
disposed of with your other household waste. The product must be taken to separate
collection points at the product’s end-of-life.

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1.6 Notations
The following notations are used in this document to highlight important information:
Bold text
Used to indicate user interface elements or for emphasis.
Italic text
Used to indicate items that belong to a list and can be selected.
Note
Used to highlight important information or special conditions.
Caution
Used to mark actions that require caution when handling the product.
Warning
Used to mark actions that may cause irreversible damage if performed incorrectly.
Tip
Suggestions on how to proceed.

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1.7 Acronyms and Abbreviations
AC/DC –Alternating Current/Direct Current
APN –Access Point Name
CAN –Controller Area Network
HDOP –Horizontal Dilution of Precision
GLONASS –Global Navigation Satellite System
GMT –Greenwich Mean Time
GNSS –Global Navigation Satellite System
GPRS –General Packet Radio Service
GPS –Global Positioning System
GSM –Global System for Mobile Communications
OBD –On-board Diagnostics
LED –Light Emitting Diode
PCB –Printed Circuit Board
SMS –Short Message Service
TCP –Transmission Control Protocol
UDP –User Datagram Protocol
USB –Universal Serial Bus
VCOM –Virtual Communication Port

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1.8 References
Datasheets: https://doc.ruptela.lt/display/AB/FM-Plug4+datasheet%2C+manuals+and+peripherals
Quick Start Guides:
https://doc.ruptela.lt/display/AB/FM-Plug4+datasheet%2C+manuals+and+peripherals
Device Center: https://doc.ruptela.lt/display/AB/Device+Center
Advanced configuration manual:
https://doc.ruptela.lt/display/AB/FM-Plug4+datasheet%2C+manuals+and+peripherals
Firmware and configurator files: https://doc.ruptela.lt/pages/viewpage.action?pageId=884795
Microsoft Framework: https://www.microsoft.com/en-us/download/details.aspx?id=17851
VCOM drivers: https://doc.ruptela.lt/display/AB/Drivers+and+utilities

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2Product Information
2.1 About
FM-Plug4 is a compact, low cost and low power consumption tracking device that is plugged into
the vehicle using the OBD2 diagnostic port. It acquires its position with a GNSS signal and transfers
data to a server via cellular GSM and GPRS networks. FM-Plug4 comes in the following variations:
•FM-Plug4 (the basic version)
•FM-Plug4+ (has an internal battery)
FM-Plug4
FM-Plug4+
2.2 Device Overview
OBD2 connector
Microphone
Micro USB interface
Indication LED

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2.3 Key Features
•Fast and simple installation
•Vehicle location, history, mileage, speed monitoring
•OBD data reading (FM-Plug4+ only)
•Vehicle towing detection
•Crash detection
•Driver behaviour monitoring: speeding, idling, acceleration, braking, RPM (FM-Plug4+ only)

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2.4 Package Contents
The device is packed in a cardboard box. The package contains the device itself and may contain a
USB cable (available as an optional accessory)
By default, no SIM card is provided in the package. SIM cards can be obtained from your
local phone operator.

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2.5 Certifications
The FM-Plug4 devices have passed quality tests and comply with the following certifications:
E-Mark
Certification of Economic Commission for Europe is the European
conformity mark issued by the transport sector, indicating that the
product complies with relevant laws and regulations or directives.
CE/RED
CE is a certification mark ensures conformity with health, safety and
environmental protection standards for products sold within
European Economic Area (EEA). The Radio Equipment Directive, or
RED, covers the standards for wireless devices.
RoHS
The Restriction of Hazardous Substances Directive restricts the use
of six hazardous materials in the manufacture of various types of
electronic and electrical equipment.
WEEE
The Waste Electrical and Electronic Equipment Directive is the
European Community Directive set collection, recycling and recovery
targets for electrical goods and is part of a legislative initiative to
solve the problem of huge amounts of toxic electronic waste.
EAC
The Eurasian Conformity Mark indicates products that conform to all
technical regulations of the Eurasian Customs Union. It means that
the device meets all requirements of the corresponding technical
regulations and have passed all conformity assessment procedures.

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3Technical Information
3.1 Indication LED Patterns
Mode
Pattern
Description
GNSS
fix
acquired
Once every second
Accurate GSM, no GPRS
Once every 4 seconds
Accurate GSM, GPRS
connected
Always on, blinks once every 4
seconds
Link with the server is open
Once every 0.2 seconds
No signal
GNSS
fix not
acquired
Twice every second
Accurate GSM, no GPRS
Twice every 4 seconds
Accurate GSM, GPRS
connected
Always on, blinks twice every 4
seconds
Link with the server is open
Twice every 0.2 seconds
No signal
Sleep
mode
Once every 10 seconds
The device is in sleep mode
3.2 Device Pinout
Pin
Description
Pin
Description
1
Vendor option
9
Vendor option
2
Not used
10
Not used
3
Not used
11
Not used
4
Ground
12
Vendor option
5
Signal ground
13
Vendor option
6
CAN High
14
CAN Low
7
K-Line
15
L-Line
8
Vendor option
16
Power supply
The function of the pins labeled “Vendor option” depends on the vehicle manufacturer.
OBD2 socket pin layout (vehicle side):

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3.3 Physical Characteristics
Dimensions
63 x 52 x 28 mm
Weight
66 ± 10 g
Housing material
Plastic
Connector
OBD2
Configuration interface
Micro USB
Antenna
Internal
3.4 Technical Characteristics
3.4.1 Environmental Specifications
FM-Plug4
FM-Plug4+
Temperature
Operating: -35 to +60 °C
Storage: -40 to +65 °C
Operating: -35 to +60 °C
Storage: -40 to +65 °C
Battery charging: 0 to +45 °C
Battery discharging: -20 to +60 °C
Battery storage: -20 to +70 °C
Relative humidity
0% to 95% Non-condensing
3.4.2 Electrical Specifications
FM-Plug4
FM-Plug4+
Power supply range
10 –32 V DC
Power supply voltage
12/24 V DC
Maximum current
rating
250 mA @ 12 V DC
350 mA @ 12 V DC
Internal battery
–
LiPo 3.7 V 190 mAh
Protections
Reverse polarity protection
Electrostatic discharge protection on USB
Battery short circuit protection (FM-Plug4+ only)
Charging protection (FM-Plug4+ only)

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3.4.3 Power Consumption @ 12 V DC
FM-Plug4
FM-Plug4+
Operating
Idle mode: 38.0 mA
Active mode: 52.1 mA
Deep sleep mode: 6.8 mA
Operating while
charging battery
–
Idle mode: 110.0 mA
Active mode: 124.8 mA
Deep sleep mode: 74.1 mA
3.4.4 Connectivity
FM-Plug4
FM-Plug4+
GSM
Modem: Quectel M95
Antenna: Internal (Quad-band)
Frequency band @ GSM: 850/900/1800/1900 MHz
GNSS module
Modem: U-blox EVA-M8M
Antenna: Internal
Positioning systems: GPS, GLONASS, Galileo
Augmentation systems: QZSS, SBAS (WAAS, GAGAN, EGNOS, MSAS)
Frequency: 1575.42 MHz (GPS, GALILEO); 1602 MHz (GLONASS)
Tracking sensitivity: -164 dBm
Reacquisition sensitivity: -160 dBm
Cold start duration: < 30 s
Aided start: 3 s

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3.5 Interfaces
3.5.1 Power Supply
Pins
4 (Ground), 5 (Signal ground), 16 (Power supply)
Purpose
To power the device
Parameters
Voltage range: 10 –32 V DC
3.5.2 CAN Interface
Pins
6 (CAN High), 14 (CAN Low)
Purpose
To read OBD data from vehicle on-board systems
Applications
OBD data and DTC reading
3.5.3 K-Line/L-Line
Pins
7 (K-Line), 15 (L-Line)
Purpose
To read OBD data from vehicle on-board systems
Applications
OBD data and DTC reading

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4Device Preparation
For the device to work, you first need to insert a SIM card. To do so, open the device housing and
perform the actions described below.
4.1 Opening the Device
Use a flat head screwdriver to open the plastic housing. Insert the screwdriver between the top and
bottom parts of the housing and lift the top part up as shown in the image below. The top of the
housing should easily dismount from the holding pins.
Make sure that the device is powered off before opening it!
The use of inappropriate tools or excessive force may cause permanent damage to the
device.
Avoid opening the device more times than required, as it may wear out the holding pins.

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4.2 Inserting a SIM Card
Insert your SIM card into the device as shown in the image below. The microchip must be facing
down.
All SIM card security codes must be disabled, otherwise the SIM card will not work with the
device.
Use a non-prepaid SIM card to ensure that the balance does not suddenly run out and cause
connectivity issues.
4.3 Closing the Device
To close the device, place the of top the housing on one side of the device as shown in the image
below. Then simply push the other side down until you hear a clicking sound and the housing is
closed.

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4.4 USB Cable Connection
Connect the USB cable to the micro USB port as shown in the image below. The cable can be
connected in only one way. Connect the other end to your computer.
The device can be configured when powered via USB, using an external power supply for
configuration is optional.
Other manuals for FM-Plug4
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