* Products returned under warranty with faults due to scale will be subject to a
repair charge.
PLEASE AFFIX YOUR PROOF OF PURCHASE/RECEIPT HERE
IN THE EVENT OF A CLAIM UNDER WARRANTY THIS RECEIPT MUST BE PRODUCED.
2 YEAR WARRANTY
1 year retail ⵏ1 year extended
warranty upon registration*
visit www.russellhobbs.co.za
W A R R A N T Y AND EXTENDED WARRANTY
1. Home of Living Brands (Pty) Limited ("Home of Living Brands") warrants to the original purchaser of this product
("the customer") that this product will be free of defects in quality and workmanship which under normal
personal, family or household use and purpose may manifest within a period of 1 (one) year from the date of
purchase ("warranty period").
2. Home of Living Brands shall extend the warranty period for a further period of 1(one) year (“extended warranty
period*”), on condition that the purchaser registers the product on the website, within 12 months from the date
of purchase of the product. The website address for registration is as follows: http://russellhobbs.co.za/info-
pages/warranty-info.aspx. The extended warranty period only applies to products purchased on or after 1
October 2017.
3. Where the customer has purchased a product and it breaks, is defective or does not work properly for the
intended purpose, the customer must notify the supplier from whom the customer bought the product ("the
supplier") thereof within the warranty period or if applicable, the extended warranty period. Any claim in terms of
this warranty must be supported by a proof of purchase. If proof of purchase is not available, then repair, and/or
service charges may be payable by the customer to the supplier.
4. The faulty product must be taken to the supplier's service centre to exercise the warranty.
5. The supplier will refund, repair or exchange the product in terms of this warranty subject to legislative
requirements. This warranty shall be valid only where (a) the customer is not the cause of the product breaking,
and (b) the product has been used for the intended purpose stipulated in the product manual. The warranty
does not include and will not be construed to cover products damaged as a result of disaster, misuse, tamper,
abuse or any unauthorised modification or repair of the product.
6. This warranty will extend only to the product provided at the date of the purchase and not to any expendables
attached or installed by the customer. In this regard any accessories supplied with the product by the supplier,
may be excluded in this warranty or extended warranty (see Exclusions to Warranty and Extended Warranty
document).
7. If the customer requests that the supplier repairs the product and the product breaks or fails to work properly
within 3 (three) months of the repair and not as a result of misuse, tampering or modification by or on behalf of
the customer, then the supplier may replace the product or pay a refund to the customer, subject to the
supplier’s discretion.
8. The customer may be responsible for certain costs where products returned are not in the original packaging, or
if the packaging is damaged. This will be deducted from any refund paid to the customer.
HOME OF LIVING BRANDS (PTY) LTD (JOHANNESBURG)
JOHANNESBURG TEL NO. (011) 490-9600
CAPE TOWN TEL NO. (021) 552-5161
DURBAN TEL NO. (031) 303-1163
www.homeoflivingbrands.com
www.russellhobbs.co.za
www.facebook.com/RussellHobbsSA