RVS MOBILEMULE AI User manual
AI Powered Dual Dash Cam
Instruction Manual
©Rear View Safety 2023
RVS-AI
2©Rear View Safety
Table of contents .........................................................................................2
Introduction ...................................................................................................3
Safety Information ...................................................................................4-8
Precautions and Warnings .......................................................................8
Content ...........................................................................................................9
Product Overview .......................................................................................10
Tamper-proof Dash Cam Sensor .............................................................11
Installation Process .............................................................................12-16
LED Indicators ............................................................................................16
Button ............................................................................................................16
Features ........................................................................................................17
Hardware Reset ..........................................................................................20
MobileMule™AI Cloud ........................................................................21-23
Technical Specification ............................................................................24
Troubleshooting ..........................................................................................25
Caring for your device ................................................................................26
Appendix A - Installing Vysor and ADB drivers on Windows .........29
Appendix B - Using Vysor ........................................................................37
Warranty ......................................................................................................44
Disclaimer ....................................................................................................45
TABLE OF CONTENTS
Rear View Safety, 1797 Atlantic Ave., Brooklyn NY 11233
www.rearviewsafety.com 3
Thank you for choosing the RVS MobileMuleTM AI! With this product you are
taking an active part in reducing dangerous road trac events, while keeping
yourself, passengers and pedestrians safe. This manual will take you step by
step through the installation process and usage of MobileMuleTM AI.
Please read all of the installation instructions
carefully before installing the product. Improper
installation will void manufacturer’s warranty.
INTRODUCTION
4©Rear View Safety
SAFETY INFORMATION
USAGE : The Rear View Camera System is designed to help the driver improve
their attention on the road and avoid accidents stemming from distractions.
However, you the driver, must use it properly. Use of this system is not a substitute
for safe, proper or legal driving.
PLEASE READ THE ENTIRE MANUAL AND FOLLOW THE INSTRUCTIONS
AND WARNINGS CAREFULLY. FAILURE TO DO SO CAN CAUSE SERIOUS
DAMAGE AND/OR INJURY, INCLUDING LOSS OF LIFE. BE SURE TO OBEY ALL
APPLICABLE LOCAL TRAFFIC AND MOTOR VEHICLE REGULATIONS AS IT
PERTAINS TO THIS PRODUCT. IMPROPER INSTALLATION WILL VOID
MANUFACTURER’S WARRANTY.
Rear View Safety, 1797 Atlantic Ave., Brooklyn NY 11233
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SAFETY INFORMATION
INSTALLATION
Electric shock or product malfunction may occur if this product
is installed incorrectly.
• Use this product within the voltage range specified. Failure to do so can
cause electronic shock or product malfunction.
• Take special care when cleaning the monitor.
• Make sure to firmly ax the product before use.
• If smoke or a burning smell is detected, disconnect the system immediately.
• Where the power cable may touch a metal case, cover the cable with a
friction tape. A short circuit or disconnected wire may cause a fire.
• While installing the MobileMuleTM AI be careful with the wire positioning in
order to avoid wire damage.
• The MobileMuleTM AI should only be used when the vehicle is in reverse.
• Do not watch movies or operate the monitor while driving; as it may cause
an accident.
• Dropping the unit may cause possible mechanical failure.
6©Rear View Safety
IN NO EVENT SHALL SELLER OR MANUFACTURER BE
LIABLE FOR ANY DIRECT OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM
ANY DEFECTIVE PRODUCT OR THE USE OF ANY PRODUCT.
If you have questions about this product,
please contact us at:
800.764.1028 sales@rearviewsafety.com
www.rearviewsafety.com
New York
1797 Atlantic Ave
Brooklyn, NY 11233
Indiana
319 Roske Dr.
Elkhart, Indiana 46516
Canada
68 Trafalgar Square
Thornhill, ON, L4J 7M5, Canada
Rear View Safety, 1797 Atlantic Ave., Brooklyn NY 11233
www.rearviewsafety.com 7
GENERAL
SAFE DRIVING DISCLAIMER
Reading the instruction of this manual before using MobileMule™AI is
mandatory:
1. The use of the system does not constitute a permit for the driver to drive the
vehicle illegally or an authorization to breach road trac laws. Any violation of
trac laws is the sole responsibility of the driver. RVS will not compensate the
drivers for any damage caused to the driver and / or passengers of the vehicle
and / or vehicle and shall have no responsibility arising from the behaviors
mentioned above.
2. The MobileMule™AI system only alerts (in accordance with system
restrictions) the drivers against hazards depending on the features installed in
the system. The final decision on how to operate / control the vehicle will be
made by the drivers and their responsibility.
Violation of the following safety guidelines may result in personal injury, death or
property damage.
1. Do not operate or adjust the system and / or monitor while driving. If
necessary, turn on the device and / or monitor after stopping in a safe place.
2. Do not cover the camera systems.
3. Do not change the angle of the camera system. Changing the angle will
prevent the system from warning against dangers.
4. Do not use excessive force when you press the system and / or display
buttons.
5. The Micro SD card is not to be removed from the main unit when the device is
switched on. You can remove it only after power is o.
6. Do not disassemble the system or make any changes to the cable connections
independently. Dismantling / modification must be performed by an authorized
BEFORE USING MobileMule™AI, CAREFULLY READ THE FOLLOWING SAFETY
INSTRUCTIONS AND WARNINGS THIS GUIDE CONTAINS
8©Rear View Safety
installer. Failure to comply with this instruction may cause an explosion or a
fire that would cause damage to you or the property.
7. The MobileMule™AI system detection performance may be aected due to
lighting conditions and / or weather conditions and / or due to dirt hiding in
the camera and / or due to camera angle change.
8. Foreign materials or fingerprints on the lens may result in poor safety
performance. If the taken videos are destroyed as a result of incorrect
user handling, then the damaged videos cannot be restored. RVS is not
responsible for any damages or malfunctions that may occur to the driver
and / or passengers of the vehicle and / or to the car and / or other persons
as a result of the driver's response which is related to a notification received
from the system.
PRECAUTIONS AND WARNINGS
1. This device has been tested and found to comply with the limits for radio-frequency
exposure. The equipment must be installed and operated at a minimum distance of
20 cm between the device and your body.
2. For your own safety, do not operate product controls while driving. The use of this
product does not exempt the driver from taking full responsibility for his driving
behavior, which includes observing all trac rules and safety regulations.
3. Make sure the camera is positioned so that it does not block the driver's field of
view or airbag deployment.
4. Make sure that no object is blocking the camera lens and that no reflective material
is near the lens. Please keep the lens clean.
5. The video quality may be impaired if the vehicle's windshield is tinted.
6. If the car's windshield is covered by a reflective coating, the surface may aect
GPS reception. Therefore, please assemble the device in the "Free Zone". 7. The
device will automatically calibrate its G sensor during start-up. Always turn on the
device after it is mounted in place to prevent a malfunction in the G-sensor.
Rear View Safety, 1797 Atlantic Ave., Brooklyn NY 11233
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SYSTEM CONTENT
1. MobileMule™AI includes Rear and Front cameras
Warning: Do Not attempt to adjust the camera angle without releasing the
locking screw first.
2. Rear mounting plate with adhesive tape
3. Top/Cable cover
4. Cable kit (with fuse box wires / lighter plug):
Main Cable
10 ©Rear View Safety
PRODUCT OVERVIEW
1. Reset button
2. Sim card slot
3. Micro SD slot
4. Mini USB port
5. Power cable port
6. NFC Sensor
7. Camera locking Screw (x2)
8. Microphone (x2)
9. Emergency Recording Button
10. LED indicator
11. IR illuminator (x4)
12. Interior-facing Camera
13. Speaker
14. Mounting slot (x3)
15. Road Camera
16. Tamper-proof Dash Cam Sensor
Rear View Safety, 1797 Atlantic Ave., Brooklyn NY 11233
www.rearviewsafety.com 11
Tamper-proof Dash Cam Sensor
The tamper-proof dash cam sensor feature prevents unauthorized access or
tampering with the recorded footage.
It is designed to detect and alert the user if the dash cam has been physically
tampered with, such as memory card removal or unplugging from a power
source.
This vital feature helps ensure the integrity of the recorded footage, which can
be critical evidence in the event of an accident or other incident on the road.
If the footage has been tampered with or altered, it may not be admissible in
court and its authenticity may be called into question by insurance companies
or other parties involved in a legal dispute.
By including a tamper-proof sensor, dash cam manufacturers are able to
provide users with greater peace of mind and confidence in their recorded
footage's reliability and accuracy.
This can be particularly important for commercial drivers who operate taxis or
ride-sharing vehicles, who may be required to provide evidence of their actions
on the road in the event of a complaint or dispute.
12 ©Rear View Safety
INSTALLATION PROCESS
1. Route the Main Cable
Route the main cable inside the vehicle, leaving the main connector exposed
where the MobileMule™AI camera should be installed on the windshield and
the other end toward the vehicle's power source.
Cable Kit:
1. Lighter port: Connect the lighter port to the vehicle’s lighter plug.
2. Fuse box:
a. Use a multimeter to locate a fuse that provides power even when the vehicle
is o (such as vehicle's battery) and connect the yellow wire (B +) to the fuse.
b. Use a multimeter to locate a fuse that does not supply voltage when the vehi-
cle is o (such as ignition) and connect the red wire (ACC) to the fuse.
c. The black wire (GND) must be connected to the vehicle’s ground point. This
product may not work properly if it is not grounded
Rear View Safety, 1797 Atlantic Ave., Brooklyn NY 11233
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2. Adjust the Viewing Angle of the Camera
a. Connect the main connector to the MobileMule™AI camera.
b. Connect the camera to your laptop with a mini USB cable
c. An M2 hex key is needed to adjust the camera angle:
Loosen the camera lock bolt with the M2 hex key
d. Install Vysor, see Appendix A
e. Open Vysor, turn on the display by double-clicking on the top left corner,
and verify that you receive video from both cameras (outward & inward).
See Appendix B - Using Vysor
f. Hold the camera in the designated spot (without attaching it), adjust th
camera as the driver's face is in the center of the display for the inward
camera and the road is in the center of the outward camera.
14 ©Rear View Safety
4. Attach the Camera
a. Cleaning the windshield with alcohol before is highly recommended to
assemble the MobileMule™AI camera.
b. The double-sided adhesive tape can be replaced if it does not adhere
properly to the windshield.
c. The MobileMule™AI camera should be placed near the rear-view
mirror to ensure the highest video quality, but never place the device
where the driver's field of view is blocked.
d. Peel the sticker from the back of the backplate and attach the back
panel tightly to the windshield.
e. Attach the MobileMule™AI
camera to the rear panel by
aligning the locations of the
three mounting holes on the
back of the camera with the
hooks on the backplate. Slide the
MobileMule™AI camera to the
left to lock it in place.
Rear View Safety, 1797 Atlantic Ave., Brooklyn NY 11233
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f. Disconnect the cable from your computer and camera
g. Now you can screw back the bolts and lock the camera in position.
h. Attach the top cover to the MobileMule™AI camera and tighten the screw
with an M2 hexagon wrench.
16 ©Rear View Safety
5. Complete the Installation/use of the device
LED indicators
Button
a. The MobileMule™AI camera will turn on automatically as soon as the vehicle
engine is turned on and the system will automatically begin continuously
recording after a few seconds.
b. You can also press (short press) the Emergency Recording button to record
a video manually while continuous recording is in progress - pressing the
emergency recording button will save a video of 20 seconds before pressing
and 10 seconds after the press (These are the default times, they can be
configured dierently in your system).Attach the MobileMule™AI camera to
the rear panel by adjusting the locations of the three mounting holes on the
back of the camera with the hooks on the backplate. Slide the MobileMule™AI
camera to the left to lock it in place.
Indication Behavior
MobileMule™AI is activating Light blue
MobileMule™AI is active, trip not started Flashing Blue
Trip started, driver not detected Flashing Light blue
Trip started, driver detected Flashing Green
Configuration file issue or license file issue Red button led flashing
Network problem Red button flashing + Green/ Blue/Light Blue
Action Press
Trigger event (record 30 seconds) Short Press
Test mode lasts about a minute long:
• Enables speed simulation
• QR Reading
Long Press ( ~ 7 sec)
*Voice - “Test mode on”
Begin/End Trip Very long press (~10 sec)
Rear View Safety, 1797 Atlantic Ave., Brooklyn NY 11233
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Features
1. Distractions Detection
2. Drowsiness
MobileMule™AI is an innovative camera-based solution built to prevent
accidents, by alerting the driver in real time and/or by uploading all the
events to the cloud in cases of:
MobileMule™AI is a configurable system and many of the
thresholds/values can be changed.
Head position, eyes state and time (depending on the car speed) will determine
the distraction level. If the driver is not looking at the road for some time, the
distraction level will be raised. The thresholds of face up/down/left/right can be
configured. Alert type: “beep” three times
Drowsiness is calculated according to several parameters, for example,
closed-eyes events, yawn events, head-bob events, heavy/frequent blinking,
and eyes PERCLOS (aperture).
Drowsiness score is based on two terms:
1. Distraction
2. Drowsiness
3. Hand detection (upon request)
4. Sleep
5. Crash (car accident)
6. Harsh break
7. Fast cornering
8. Excessive acceleration
18 ©Rear View Safety
3. Hand Detection
4. Sleep Detection
a. Long term - Based on events history (heavy blinks, yawn, etc.). It persists
regardless of the current event state (i.e. in or out of heavy blink) it is used to
detect the driver's long-term state (drowsy, tired).
b. Short term - Based on the current event (i.e. current driver blink is too long).
It persists only during the event. It is used to detect drivers falling asleep.
Long-term aects the short-term. When the long term is high, meaning there is
a strong indication that the person is drowsy, the short term is more sensitive
(starts to increase earlier and more rapidly) to detect and prevent falling asleep
in time. When the long term is low, the short term is less sensitive to prevent
false alarms. In the drowsiness event reason string, the reason starting with '*'
is related to the long term, otherwise, it is related to the short term.
Persistent drowsiness level 5-7 - driver is very sleepy. Drowsiness level 8-10 -
driver is falling asleep. Currently, long-term based on a 1-minute history of the
driver, if there are no drowsy events in this period drowsiness level becomes 0.
When the event ends, the short term is nullified, producing no continuous graph,
so it is normal.
Alert type:
Voice notification “Stop to refresh” every 10 seconds until ending the ride.
Distraction level will be raised, if the driver's hand is not on the steering wheel.
Events: Eating, drinking, phone use.
Alert type: “beep” three times
Sleep event will be triggered in case the system find the driver closing his eyes
for a certain period of time
Alert type: “beep” three times
Rear View Safety, 1797 Atlantic Ave., Brooklyn NY 11233
www.rearviewsafety.com 19
5. Crash Detection
6. Harsh Brake
7. Cornering Detection
Crash Detection can sense collisions in case of a severe car crash. The
detection is done using MobileMule™AI’s sensors. When MobileMule™AI
detects that the driver has experienced a vehicle collision, it will immediately
raise an event to the cloud.
Alert type: no alert
Note: this feature requires calibrating the device at first use.
Refer to “Accelerometer calibration” on Appendix B
A harsh brake refers to a braking action that is sudden and forceful, typically
resulting in a jerking motion of the vehicle. This type of braking can be
uncomfortable for passengers and can also cause damage to the vehicle's
brakes or tires. It is generally recommended to avoid harsh braking whenever
possible, as it can also increase the risk of accidents or collisions. Instead, it is
best to apply the brakes smoothly and gradually to bring the vehicle to a stop in
a controlled and safe manner.
Alert type: “beep” three times
Note: this feature requires calibrating the device at first use.
Refer to “Accelerometer calibration” on Appendix B
Fast cornering can be dangerous and should be approached with caution.
It is important for drivers to be aware of the limits of their own abilities and
the capabilities of their vehicle, and to adjust their driving accordingly to
ensure safety. Factors that can aect a vehicle's ability to corner at high
speeds include the condition of the tires, the suspension and steering system,
and the weight distribution of the vehicle. It is also important to be aware of
the road conditions, including the surface and the presence of any hazards
such as debris or puddles, which can aect traction and stability. If a driver
is not experienced in handling a vehicle at high speeds, or if the vehicle is not
20 ©Rear View Safety
8. Excessive Acceleration
Hardware Reset
capable of safely navigating a turn at high speeds, it is advisable to slow down
before entering the turn.
Excessive acceleration can be dangerous and can lead to loss of control of
the vehicle. It is important to always drive at a safe speed and to accelerate at
a safe rate, especially in slippery conditions or when there are pedestrians or
other vehicles nearby.
Alert type: “beep” three times
Note: this feature requires calibrating the device at first use.
Refer to “Accelerometer calibration” on Appendix B
Sometimes you may need to reset your hardware when the MobileMule™AI
camera stops responding. The top cover must be removed to access the device
reset button. Use a sharp object (such as a straightened paper clip) to press
the reset button.
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