Saeco 10002865 User manual

Operation and maintenance manual
Before using the machine, please read the attached operating instructions.
Carefully read the safety rules.
FOR HOUSEHOLD USE ONLY

IV
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always
be followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against fire, electric shock and injury to persons do not
immerse cord, plugs, or appliance in water or other liquid.
4. Close supervision is necessary when the appliance is used by or near
children.
5. Unplug from outlet when not in use and before cleaning. Allow to
cool before putting on or taking off parts, and before cleaning the
appliance.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination,
repair or adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot
surfaces.
10.Do not place on or near a hot gas or electric burner, or in a heated
oven.
11.Always attach plug to appliance first, then plug cord into wall outlet.
To disconnect, turn any control to “off”, then remove plug from wall
outlet.
12.Do not use appliance for other than intended use.
13.Save these instructions.
SAVE THESE INSTRUCTIONS

V
CAUTION
This appliance is for household use only. Any servicing, other than cleaning
and user maintenance, should be performed by an authorized service center.
Do not immerse machine in water. To reduce the risk of fire or electric shock,
do not disassemble the machine. There are no parts inside the machine
serviceable by the user. Repair should be done by authorized service personnel
only.
1Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.
2Never use warm or hot water to fill the water tank. Use cold water only.
3Keep your hands and the cord away from hot parts of the appliance during
operation.
4Never clean with scrubbing powders or harsh cleaners. Simply use a soft
cloth dampened with water.
5For optimal taste of your coffee, use purified or bottled water. Periodic
descaling is still recommended every 2-3 months.
6Do not use flavored or caramelized coffee.
INSTRUCTIONS FOR THE POWER
SUPPLY CORD
A. A short power-supply cord (or detachable power-supply cord) is to be
provided to reduce risks resulting from becoming entangled in or tripping
over a longer cord.
B. Longer detachable power-supply cords or extension cords are available
and may used if care is exercised in their use.
C. If a long detachable power-supply cord or extension cord is used,
1. The marker electrical rating of the detachable power-supply cord or extension
cord should be at least as great as the electrical rating of the appliance
2. If the appliance is of the grounded type, the extension cord should be a
grounding-type 3-wire cord, and
3. The longer cord should be arranged so that it will not drape over the counter
top or table top where it can be pulled on by children or tripped over.

2CONTENTS
GENERAL INFORMATION ................................................................................................................... 3
TECHNICAL DATA ............................................................................................................................... 3
APPLIANCE ......................................................................................................................................... 4
ACCESSORIES ...................................................................................................................................................... 4
INSTALLATION .................................................................................................................................... 5
STARTING THE MACHINE .........................................................................................................................................5
SETTING THE LANGUAGE.........................................................................................................................................6
SETTING THE WATER HARDNESS ...............................................................................................................................6
INTENZA WATER FILTER .......................................................................................................................................... 7
CONTROL PANEL................................................................................................................................ 8
ADJUSTMENTS................................................................................................................................... 9
AROMA OPTI-DOSE (ADJUSTS THE COFFEE DOSE PER CUP) ............................................................................................9
COFFEE STRENGTH ............................................................................................................................................... 9
DRIP TRAY HEIGHT ADJUSTMENT............................................................................................................................. 10
SAECO ADAPTING SYSTEM ................................................................................................................... 10
COFFEE GRINDER ADJUSTMENT .............................................................................................................................. 11
BEVERAGE DISPENSING ................................................................................................................. 12
BREWING WITH WHOLE BEANS ...............................................................................................................................12
BREWING WITH PRE-GROUND COFFEE...................................................................................................................... 13
HOT WATER DISPENSING....................................................................................................................................... 14
DISPENSING STEAM ............................................................................................................................................. 15
MAKING CAPPUCCINO........................................................................................................................................... 16
MILK ISLAND (OPTIONAL) ...................................................................................................................................... 17
BEVERAGE SETTINGS ..................................................................................................................... 18
QUICK PROGRAMMING .......................................................................................................................................... 18
PROGRAMMING FROM THE “BEVERAGE SETTINGS” MENU .............................................................................................. 18
PROGRAMMING THE MACHINE....................................................................................................... 20
MACHINE SETTINGS ............................................................................................................................................. 21
LANGUAGE MENU
WATER HARDNESS MENU
ACOUSTIC ALARM MENU
FILTER ALARM MENU
RINSE MENU
MAINTENANCE................................................................................................................................... 22
WATER FILTER MENU
DESCALING MENU
BREW GROUP WASHING
ENERGY SAVING ................................................................................................................................................. 23
SPECIAL FUNCTIONS ............................................................................................................................................ 23
MAINTENANCE ................................................................................................................................. 24
DESCALING CYCLE .............................................................................................................................................. 24
BREW GROUP WASHING........................................................................................................................................ 26
CLEANING AND MAINTENANCE ...................................................................................................... 27
MAINTENANCE DURING OPERATION .......................................................................................................................... 27
GENERAL MACHINE CLEANING ................................................................................................................................ 27
CLEANING THE BREW GROUP................................................................................................................................. 28
ERROR CODES................................................................................................................................. 29
TROUBLESHOOTING........................................................................................................................ 30
SAFETY RULES................................................................................................................................. 31

3
This coffee machine is suitable for preparing espresso coffee using coffee beans, and it is equipped with a
device to dispense steam and hot water. The machine is designed for domestic use only, and is not suitable
for heavy or professional use.
Warning: no liability is assumed for any damage caused by:
• incorrect use not in accordance with the intended uses;
• repairs not carried out by authorized customer service centers;
• tampering with the power cord;
• tampering with any part of the machine;
• the use of non-original spare parts and accessories;
• failure to descale the machine or use at temperatures below 0°C (32°F).
IN THESE CASES, THE WARRANTY IS NOT VALID.
Keep these operating instructions in a safe place and make them available to anyone else who may use the coffee
machine. For further information or in case of problems, please refer to an authorized service center.
For Saeco customer service, call 1-800-933-7876 in the U.S., or 1-514-385-5551 in Canada.
THE WARNING TRIANGLE INDICATES ALL IMPORTANT INSTRUCTIONS
FOR THE USER’S SAFETY. PLEASE FOLLOW THESE INSTRUCTIONS
CAREFULLY TO PREVENT SERIOUS INJURIES!
HOW TO USE THESE OPERATING INSTRUCTIONS.
GENERAL INFORMATION
TECHNICAL DATA
Nominal voltage See label on the appliance
Power rating See label on the appliance
Power supply See label on the appliance
Shell material ABS - Thermoplastic
Size (w x h x d) 313 x 372 x 408 mm - 12.60 x 14.57 x 15.75 in
Weight 9 Kg - 19.8 lbs
Cable length 1200 mm - 47.24 in
Control panel Front
Water tank 1.7 liters - 57.5 oz (removable)
Coffee bean hopper capacity 250 grams - 8.9 oz of coffee beans
Pump pressure 15 bar
Boiler Stainless steel
Coffee grinder Ceramic
Quantity of ground coffee 7 - 10.5 grams / 0.25 - 0.37 oz.
Dregdrawer capacity 14 portions
Safety devices Boiler pressure safety valve – Double safety thermostat.
Subject to engineering and manufacturing changes due to technological developments.
GENERAL INFORMATION - TECHNICAL DATA

4
Pre-ground bypass doser
ACCESSORIES
Water hardness test strip
APPLIANCE
Pre-ground coffee
measuring scoop and
grinder adjustment key
Power cord
Brew group
Dregdrawer
Socket for power cord
Coffee bean hopper
Power button
Service door
Coffee bean hopper lid
Drip tray
Control panel
SBS dial
Dispensing head
Drip tray + grill
Hot water / steam wand
Water tank
Hot water / steam knob
Milk Island connection
Cup stacking surface
Lubricant for the
brew group
Intenza water filter

5
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4
7
65
INSTALLATION
Insert the plug into the socket
located on the back of the machine
and insert the other end into a
power outlet with suitable current.
Place a container beneath the hot
water/steam wand.
Remove the coffee bean hopper
lid.
Fill the hopper with coffee beans.
Close the lid pushing it down
completely.
Remove the water tank.
Install the water filter as
recommended on page 7.
Press the main power button to the
“ON” position.
Make sure the power button is not pressed and the machine is turned off. Check the machine
features on the label on the bottom of the appliance.
Fill the tank with fresh drinking
water. Do not exceed the “max”
level indicated on the water tank.
Once filled, place the tank back
into the machine.
STARTING THE MACHINE
The machine automatically primes the water circuit.
The machine is now ready for use.
Water may not be dispensed into the container.
This should not be considered a malfunction.

6
1 2 3
4 5 6
2.
1.
12
1234
ABC
INSTALLATION
SETTING THE LANGUAGE
2.1 language
English
rinse cycle
please wait
medium aroma
espresso
2.1 language
English
warming up
When the machine is switched on for the first time, it requires the selection of the desired language.
This allows you to adjust the parameters of the beverages to the typical parameters of the country
where the machine is used. This is why some languages are differentiated also by country.
Select the desired language by
navigating the click wheel with
your finger.
When the desired language is
displayed, press .
The machine starts and displays
all the messages in the selected
language.
Wait until the machine completes
the warming phase.
The machine is now ready to brew.Once the warming phase is
completed, a small quantity of
water is dispensed. Wait for this
rinsing to be completed
automatically. Refer to page 21 to
enable/disable the rinsing function.
self-diagnosis
Immerse the water hardness test strip
in water for 1 second.
Check the water hardness value and set:
- the machine water hardness level (page 21);
- the Intenza Aroma System (page 7).
SETTING THE WATER HARDNESS
Intenza Aroma System
Machine water hardness setting
The test strip can only be used for one measurement.

7
4 5
13
6
7 8 9
2
Insert the filter in the empty tank.
The reference mark and the
groove must match. Push firmly
until it is completely inserted.
Select “filter” and press
again.
When the machine has finished, turn the knob until it is in the rest position ( ). Press a few times until the
“exit” message is displayed. Then press . The machine is now ready for use. NOTE: if the Intenza water filter
is not used, insert the small white filter previously removed (see step 1) into the water tank.
Place a container beneath the hot
water/steam spout.
Press .
Select “maintenance” and press the
button.
Select “activate” and press the
button. Turn the knob to the position.
Water dispensing begins.
3 maintenance
3.1 filter 3.1.3 activate
execute now
Remove the small white filter from
the water tank and store it in a dry
place sheltered from dust.
INTENZA WATER FILTER
To improve the quality of the water you use, and to extend the life of your machine at the same time, it is
recommended that you install the water filter. After installation, select the water filter function under the
maintenance menu (see page 21). By setting the water filter status to ON, the machine informs the user when
the filter must be replaced.
Remove the water filter from its packaging, immerse it vertically (with the opening facing upwards) in
cold water and gently press its sides so as to let the air bubbles out.
Fill the water tank with fresh
drinking water and re-insert it into
the machine.
Set the Intenza Aroma System:
A = Soft water
B = Medium water (standard)
C = Hard water
2.
3.
1.1.
2.2.
1.

8
• Press the button twice to make 2 cups.
This operation can be performed up until the grinding of the first cup is complete.
Press twice
CONTROL PANEL
Access the
programming menu
Click wheel
Selects the aroma
(amount of coffee ground
per cup) or selects
pre-ground coffee
Steam button
Brew button
Hot water button
• To brew 2 cups, the machine dispenses the first coffee and briefly interrupts dispensing in order to grind
the second serving of coffee.
Coffee dispensing is then restarted and completed.
strong aroma
espresso
selected
espresso
selected
double espresso

9
MEDIUM
COFFEE
STRONG
COFFEE
MILD
COFFEE
SBS adjusts the fullness of the brewed
coffee. The coffee may even be adjusted
while brewing. This adjustment has an
immediate effect on the selected type of
brewing.
COFFEE STRENGTH
SBS – SAECO BREWING SYSTEM
ADJUSTMENTS
The SBS dial has been carefully designed to give your coffee the fullness and intensity you desire. Simply
turn the dial, and you will notice that the coffee brewed will adjust to the setting selected.
It is possible to choose three aroma options
(strong, medium and mild) by pressing the
button. These indicate the quantity of coffee the
machine grinds for each beverage. This button is
also used to select the pre-ground coffee function.
AROMA OPTI-DOSE (ADJUSTS THE COFFEE DOSE PER CUP)
SELECT THE AMOUNT OF COFFEE TO
BE GROUND BEFORE DISPENSING
THE BEVERAGE.
strong aroma
espresso
medium aroma
espresso
mild aroma
espresso
pre-ground
espresso

10
SAECO ADAPTING SYSTEM
The drip tray height is adjustable to fit different sized cups.
To adjust the drip tray, lift it or lower it manually until it
reaches the desired height.
ADJUSTING THE HEIGHT OF THE DRIP TRAY
Adjust the drip tray to the appropriate cup size before selecting the beverage.
Coffee is a natural product and its characteristics may change according to its origin, blend and roast. The
Saeco coffee machine is equipped with a self-adjusting system that allows the use of all types of coffee
beans available on the market (not including flavored or carmelized).
• The machine automatically adjusts itself in order to optimize the extraction of the coffee, ensuring perfect
compression of the beans to obtain a creamy espresso coffee that is able to release all the aromas,
regardless of the type of coffee used.
• The optimization process is a learning process that requires the brewing of a certain number of coffees to
allow the machine to adjust the compactness of the ground coffee.
• Attention should be given to special blends, which require grinder adjustments in order to optimize the
extraction of the coffee (see page 11).

11
The machine enables a slight adjustment of the coffee grinder. Coffee may be ground according to your
own tastes.
The adjustment must be performed using the small pin located
inside the coffee bean hopper. This must be pressed down
and turned using the supplied grinder adjustment key only.
Press and turn the pin one notch at a time.
You must brew 2-3 coffees before you will taste a difference.
The references located inside the bean hopper indicate the
grind setting.
COFFEE GRINDER ADJUSTMENT
FINE GRINDMEDIUM GRINDCOARSE GRIND

12
3
4 5
1 2
COFFEE BREWING CAN BE STOPPED AT ANY TIME BY PRESSING THE
BUTTON AGAIN.
THE STEAM WAND MAY REACH HIGH TEMPERATURES: DANGER OF
SCALDING. DO NOT TOUCH IT WITH BARE HANDS.
Check that all the containers are clean. To carry out this operation, follow the instructions in the “Cleaning
and Maintenance” section (see page 27).
To brew 2 cups, the machine dispenses the first coffee and briefly stops dispensing in order to grind the
second serving of coffee. Coffee dispensing is then restarted and completed.
BREWING WITH WHOLE BEANS
If desired, select the quantity of
coffee to be ground by pressing
the button one or more
times.
Press the button: once for 1
cup and twice for 2 cups. The
machine begins dispensing the
selected beverage.
BEVERAGE DISPENSING
This procedure shows how to brew an espresso. To brew another type of coffee, select it by navigating the
click wheel with your finger. Use appropriate espresso or coffee cups so that the coffee will not overflow.
The machine finishes dispensing automatically based on the quantity determined by the manufacturer. It is
possible to customize this quantity (see page 18).
Select the desired beverage by
navigating the click wheel with
your finger.
Adjust the drip tray according to
the the height of the cup(s).
Place one cup if you want one
coffee only. Place two cups if you
want two coffees.
strong aroma
espresso
strong aroma
espresso
strong aroma
espresso

13
4
1 2
5
3
DISPENSING BEVERAGES WITH GROUND COFFEE
The machine allows you to use pre-ground and decaffeinated coffee.
Pre-ground coffee must be scooped into the bypass doser positioned next to the coffee bean hopper. Only
use coffee that is ground specifically for espresso machines and never coffee beans or instant coffee.
WARNING: ONLY PUT PRE-GROUND COFFEE INTO THE BYPASS DOSER WHEN YOU WISH TO
BREW THIS TYPE OF BEVERAGE.
ONLY INSERT ONE SCOOP OF GROUND COFFEE AT A TIME. TWO CUPS OF COFFEE CANNOT
BE DISPENSED AT THE SAME TIME.
Select the function by pressing the
button until the pre-ground
option appears. Press the
button to confirm.
Note:
• If brewing does not start within 30 seconds from the appearance of the message (3), the machine will
return to the main menu and discharge any pre-ground coffee into the dregdrawer;
• If no pre-ground coffee is poured into the bypass doser, only water will be dispensed;
• If the dose is excessive or if 2 or more scoops of coffee are inserted, the machine will not brew the
beverage, and the coffee in the bypass doser will be discharged into the dregdrawer.
The preparation of an espresso using pre-ground coffee is shown in the example given below. The
customized option of using pre-ground coffee is shown on the display.
Select the desired beverage by
navigating the click wheel with
your finger.
Press the button to start
brewing.
Pour one scoop of ground coffee
into the bypass doser using the
measuring scoop provided.
strong aroma
espresso
pre-ground
espresso
insert gr.coffee
and press ok
A message reminds the user to
insert ground coffee into the
bypass doser.
brewing
please wait
1.
2.

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56
7
4
HOT WATER DISPENSING
DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING IS
POSSIBLE. THE HOT WATER/STEAM WAND MAY REACH HIGH TEMPERATURES: DO NOT
TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY.
BEVERAGE DISPENSING
Press the button.
Place a container beneath the hot
water/steam wand. Turn the knob to the
position.
Wait until the machine has
dispensed the desired quantity of
water.
When the machine has dispensed
the desired quantity, turn the knob
until it is in the rest position ( ).
To dispense another cup
of hot water, repeat this
operation.
selected
hot water
The display shows “brewing... hot
water”.
brewing
hot water

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5 6
7
4
DISPENSING STEAM
Press the button.
Place a container with the
beverage to be frothed beneath
the hot water/steam wand.
Turn the knob to the
position.
Heat the beverage by gently
swirling the container while steam
is dispensed.
When you have finished, turn
the knob until it is in the rest
position ( ).
After dispensing steam, clean the wand as described on page 27.
Repeat the operation to
froth another beverage.
DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING
IS POSSIBLE. THE HOT WATER/STEAM WAND MAY REACH HIGH TEMPERATURES: DO
NOT TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY.
The display shows “brewing...
steam”
selected
steam
brewing
steam

16
32
4 5 6
1
87
BEVERAGE DISPENSING
CAPPUCCINO
DISPENSING MAY BE PRECEDED BY SHORT SPURTS OF HOT WATER AND SCALDING IS
POSSIBLE. THE HOT WATER/STEAM WAND MAY REACH HIGH TEMPERATURES: DO NOT
TOUCH IT WITH BARE HANDS. USE THE APPROPRIATE HANDLE ONLY.
Press the button. Immerse the hot water/steam wand
in the milk.
Turn the knob to the .
position.
Froth the milk by gently swirling
the cup.
When you have finished, turn
the knob until it is in the rest
position ( ).
After dispensing, clean the wand as described on page 27.
To brew 2 cappuccinos:
• froth two cups of milk by following step 1 to 6;
• brew two coffees by following steps 7 and 8 (in this case, press the button twice).
Fill 1/3 of the cup with cold milk.
Press the button once:
coffee dispensing begins.
Place the cup beneath the
dispensing head.
selected
steam
strong aroma
espresso

17
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5
4
6 7 8
Milk Island - 08
Type MKI002
Milk Island - 04
Type MKI001
MILK ISLAND (OPTIONAL)
This device, which may be purchased separately, enables you to easily and comfortably
prepare delicious cappuccinos.
Warning: before using the Milk Island, read the manual and all precautions
carefully for correct use.
Important Note: the quantity of milk in the carafe must never be below the
“MIN” minimum level nor exceed the “MAX” maximum level. Thoroughly
clean all the Milk Island components after use.
To guarantee best results when preparing cappuccino, we recommend using
cold (0-8°C / 32-45°F), partially skimmed milk.
Fill the milk carafe with the quantity
of milk desired (between the MIN
and MAX levels indicated).
Place the milk carafe onto the base
of the Milk Island. Check that the
light on the base is green.
Remove the carafe using the
handle.
Gently swirl the carafe and pour
the milk into the cup.
Position the cup with frothed
milk under the dispensing head.
Brew coffee into the cup.
Turn the knob to the
position.
Wait for the milk to be frothed. When the desired quantity of froth
has been reached, turn the knob
until it is in the rest position ( ).
The machine will stop
automatically after steaming
continuously for 2 minutes.
To dispense more steam turn the
knob to the ( ) position and then
back to the position.

18 BEVERAGE SETTINGS
The following page describes how to program coffee beverages; the programmable settings for each beverage
may differ depending on the type of beverage.
PROGRAMMING FROM THE “BEVERAGE SETTINGS” MENU
To adjust the settings for preparing beverages: press the button and select “bev. settings” by
navigating the click wheel with your finger.
In this phase you can:
navigate the click wheel with your
finger to select:
- the quantity of coffee to brew;
- the coffee temperature;
- coffee prebrewing.
-adjust the quantity of coffee to be ground;
- adjust the coffee temperature;
- adjust coffee prebrewing.
restore factory settings
save the new settings
1 bev. settings
Every beverage can be programmed according to your individual tastes.
QUICK PROGRAMMING
You can program the quantity of coffee that will dispense into the cups when any beverage is selected.
Select the type of beverage you want to program, then press and hold the button until the display shows
(for example):
The machine dispenses coffee.
When the desired amount is reached, press the button again.
The display shows:
The dispensed quantity of coffee is memorized and replaces any previous settings.
programming
espresso
saved
espresso
exit the programming mode
(see page 20)