SAGEMCOM TalkTalk FAST 5364 User manual

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Table of contents
1. Specifications
2. Status light
3. Login
4. Dashboard
5. Change router's admin password
. Internet settings
7. Manage my devices
8. Wi-Fi settings
9. Ethernet & Wi-Fi settings
10. Ethernet settings
11. 2.4GHz Wi-Fi settings
12. 5GHz Wi-Fi settings
13. Guard Interval
14. Band steering
15. DHCP & LAN settings
1 . DHCP Reserved IP addresses
17. DNS servers handed out by DHCP for local clients
18. Firewall
19. DDNS
20. Port Forwarding
21. DMZ
22. Device Information
23. Network addresses
24. Wi-Fi basic statistics
25. DSL statistics
2 . System Options
27. Internet Time (NTP)
28. System Log
Page 1 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Specifications
Parameter Available options
Antenna Array 4x4 5GHz
3x3 2.4GHz
Wi-Fi Class AC2200
Wi-Fi modes 2.4GHz 802.11 b g n
5GHz 802.11 a n ac
Band steering is enabled, but cannot currently be disabled - notes
802.11ac specification 802.11ac Wave 2 using MU-MIMO
Theoretical Link Rates 2.4GHz = 450Mb s
5GHz = 1733Mb s
Based on short Guard Interval & 40Mhz bandwidth (2.4G) &
80MHz bandwidth (5G)
Network Access Types ADSL2+ & VDSL2 (Fibre ready) modem
Security WPA2 WPA WEP (does not suffer from WPA2 Krak
vulnerability)
Integrated firewall
WPS Enabled Yes on both bands, but can be disabled within the router’s
configuration if required.
Connectivity 1 x RJ11 xDSL port
4 x Gigabit Ethernet LAN port
1 x Gigabit WAN port
uPnP Yes, with port forwarding and mapping
The TalkTalk Wi-Fi Hub can support allowing up to 50 devices to connect to the 5GHz Wi-Fi band
at the same time without compromising connectivity quality:-
https://www.talktalkgroup.com/articles/talktalkgroup/2018/The-new-TalkTalk-Wi-Fi-Hub--One-
small-box--one-giant-leap-for-Wi-Fi
Note: the router runs distinctly warmer than previous TalkTalk routers and the power unit alternates
between warm and cool. This has been verified with the TalkTalk products team as being normal
operation.
Page 2 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Status light
Unlike most routers, the TalkTalk Wi-Fi Hub (Sagemcom FAST 53 4) only has one status light on
it. It is possible for the user to disable the light altogether via:-
Dashboard > See internet settings > Manage advanced settings > TalkTalk WiFi Hub > Device Info
> Light Control
Its various states are:-
1. Blinking amber – Wi-Fi Hub is starting up.
2. Blinking amber and white – Wi-Fi Hub is connecting to the Internet (trying to connect to
the fibre cabinet or exchange equipment).
3. Solid amber – Wi-Fi Hub is verifying your connection. If you’ve got Fibre you should wait
a few minutes. If you haven’t got Fibre, or the light stays solid amber for more than 15
minutes, please contact us. This would seem to be equivalent to the Internet light being red
on other routers.
4. Solid white – Connected to the Internet OK.
5. Blinking Amber – WPS connection attempt in progress (see Connecting a device via WPS)
Page 3 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
ogin
Before trying to login, you need to find the default admin password. This is located behind a
removable plastic panel along the top of the router where it has the inscription Pull up for
password:-
From the rear of the router:-
This will reveal a sticker similar to the one presented at the login screen:-
Page 4 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Dashboard
All three of the buttons from the dashboard:-
•See internet settings
•See W-Fi settings
•Manage my devices
On each of the resulting pages, there is a Manage advanced settings button which will take you to
the TalkTalk Wi-Fi Hub page. See next page for a further navigation explanation.
Page 5 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Dashboard to Wi-Fi Hub navigation
The navigation on this part can be confusing, hopefully this will help:-
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TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
TalkTalk Wi-Fi Hub
On most pages that are accessed from the Wi-Fi hub there is a link top right, that will take
you back to the Wi-Fi hub page.
Page 7 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Change router's admin password
Dashboard > See internet settings > Manage advanced settings > Access control > User tab
Enter the old & new passwords in the following screen & click pply:-
Then log out, but first accept the prompt to save the configuration.
Page 8 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Internet settings
Dashboard > See Internet settings
Page 9 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Internet Configuration settings
From any of the pages:-
See internet settings
See W-Fi settings
Manage my devices
Click on the Manage advanced settings button to get to the TalkTalk WiFi hub page:-
Click on Internet connectivity:-
This loads the Basic internet connectivity page, where the network DNS servers can be configured.
Fibre:-
Page 10 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
ADSL:-
Page 11 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Manage my devices
Dashboard > Manage my devices > Manage advanced settings
The connected devices are shown in the red boxes below. Click on the device name to manage it:-
In the screenshot below a friendly device name can be set & an icon selected:-
Continued on next page.
Page 12 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
There seems to be a bug in the current firmware, as most of these icons are missing. The icons can
be selected as shown:-
However the missing ones do not appear along side the icon selected in Device Info & are not
displayed in the Dashboard etc.
The missing ones include:-
•Network Access Point
•Audio & Video
•Peripheral
•Imaging
•Game Console
•Storage (there but very faint)
•Blacklisted
•Printer
•TV Decoder
•Wi-Fi Bridge
•Wi-Fi Repeater
•PLC
Page 13 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Wi-Fi Settings
Dashboard > See Wi-Fi Settings
Page 14 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Ethernet & Wi-Fi settings
Dashboard > See Wi-Fi Settings > Manage Advanced Settings
On the dashboard there are three Manage advanced settings buttons (See internet settings, See
W-Fi settings & Manage my devices) that all go to this TalkTalk Wi-Fi Hub:-
These settings in more detail:-
•Ethernet settings
•2.4GHz Wi-Fi settings
•5Ghz Wi-Fi settings
The connected devices above can be individually clicked on displaying information about that
device:-
•Editable friendly device name & selectable icon
•Descriptive location field
•Signal strength (Wi-Fi devices only)
•Link speed (Wi-Fi devices only)
•IP address
•MAC address
•Manufacturer
For each device there are green links for Device Info, Port Forwarding & DMZ.
Page 15 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
Ethernet Settings
Dashboard > See Wi-Fi Settings > Manage Advanced Settings > Ethernet gear icon
This looks far more like a stats display
Page 1 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
2.4GHz Wi-Fi Settings
Here the SSID (network name), password, security modes (WPA2 etc) & channel settings can be
changed within the 2.4Ghz band.
Dashboard > See Wi-Fi Settings > Manage Advanced Settings > Wi-Fi 2.4Ghz gear icon > Basic
Other tabs include:-
•WPS
•Advanced (Wi-Fi modes & Channel bandwidth MAC address filtering)
•MAC address filtering
See notes below on Guard Interval & Band Steering.
Page 17 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
WPS
Dashboard > See Wi-Fi Settings > Manage Advanced Settings > Wi-Fi 2.4Ghz gear icon > WPS
Connecting a device via WPS
Follow the instructions that came with your device about connecting using WPS. When the device
tells you to press the WPS button, on this router please:-
•Press the WPS button on the back of the Wi-Fi Hub until the LED on the front of the Wi-Fi
Hub starts flashing amber. There is a 2 minute time window now for the device to connect.
•When the device has connected to your Wi-Fi Hub, or the 2 minute period has expired
without a connection taking place, the LED will turn solid white.
If the connection fails, the LED will flash amber again before returning to solid white.
Wait until the LED turns solid white and then try to connect again.
Page 18 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
dvanced
Dashboard > See Wi-Fi Settings > Manage Advanced Settings > Wi-Fi 2.4Ghz gear icon >
Advanced
Page 19 of 38 Date: 25/0 /2018

TalkTalk Wi-Fi Hub (Sagemcom FAST 5364)
M C ddress Filtering
Dashboard > See Wi-Fi Settings > Manage Advanced Settings > Wi-Fi 2.4Ghz gear icon > MAC
Filter
Page 20 of 38 Date: 25/0 /2018