SAGEMCOM F@st Plug 502W User manual

F@st Plug 502W
PLC Wireless Router
User Manual

PLC Wireless Router F@st Plug 502W
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Contents
ABOUT THE USER MANUAL ............................................................................................4
FEATURES .........................................................................................................................4
PLC Features ...............................................................................................................................4
Wireless Features........................................................................................................................4
SAFETY PRECAUTIONS....................................................................................................5
SPECIFIC RECOMMENDATIONS TO USE THE SOCKET OF THE DEVICE ...................6
ENVIRONMENT ..................................................................................................................6
Meaning of logos present on the product or its packaging ....................................................6
Product recycling and disposal .................................................................................................6
European Directive on Waste Electrical and Electronic Equipment (WEEE) ........................7
Directive on the Restriction of use of certain hazardous substances in electronic
equipment (ROHS) ......................................................................................................................7
CE MARKING......................................................................................................................7
OVERVIEW .........................................................................................................................8
Product Introduction...................................................................................................................8
Packing List .................................................................................................................................8
HARDWARE DESCRIPTION AND DEVICE CONNECTION ..............................................9
LED Status Description and Pushbutton Description .............................................................9
Interface Description.................................................................................................................10
Hardware Installation ................................................................................................................11
Operation Range.......................................................................................................................................11
Improving the Transmission Performance of Network..............................................................................11
System Requirements...............................................................................................................................12
Before You Begin......................................................................................................................................12
Connecting the Device..............................................................................................................................12
CONFIGURING THE LAN PC........................................................................................... 13
WEB CONFIGURATION ...................................................................................................16
SETUP...............................................................................................................................17
Wizard.........................................................................................................................................17
DHCP ..........................................................................................................................................19
Static IP ......................................................................................................................................20
PPPoE.........................................................................................................................................22
Bridge .........................................................................................................................................23
None..........................................................................................................................................................25
WEP ..........................................................................................................................................................25
WPA-PSK..................................................................................................................................................26
WPA2-PSK................................................................................................................................................27
WPA/WPA2...............................................................................................................................................27
Internet Setup ............................................................................................................................29
DHCP ........................................................................................................................................................30
Static IP.....................................................................................................................................................31

F@st Plug 502W PLC Wireless Router
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PPPoE.......................................................................................................................................................33
Bridge........................................................................................................................................................34
Wireless Setup...........................................................................................................................35
Wireless Basic Settings ............................................................................................................................35
Wireless Security Settings ........................................................................................................................36
None..........................................................................................................................................................37
WEP ..........................................................................................................................................................37
WPA-PSK..................................................................................................................................................38
WPA2-PSK................................................................................................................................................39
WPA/WPA2-PSK ......................................................................................................................................40
WPS Settings .............................................................................................................................41
PBC Mode.................................................................................................................................................42
PIN Mode ..................................................................................................................................................42
LAN Setup ..................................................................................................................................43
Time and Date............................................................................................................................44
Logout .......................................................................................................................................................45
ADVANCED SETTINGS.................................................................................................... 46
DoS Protection ..........................................................................................................................46
Access Control ..........................................................................................................................47
MAC Filter .................................................................................................................................................47
DHCP Filtering ..........................................................................................................................................48
List of IP Address Reserved for MAC ..................................................................................................49
Black List..............................................................................................................................................50
IP Filtering.................................................................................................................................................50
Port Filtering..............................................................................................................................................52
URL Filtering .............................................................................................................................................53
Advanced Wireless ...................................................................................................................54
Advanced Wireless Settings .....................................................................................................................55
Advanced Security ....................................................................................................................................56
Access Control..........................................................................................................................................56
Advanced Network ....................................................................................................................57
Static Routing............................................................................................................................................58
UPnP.........................................................................................................................................................59
IGMP .........................................................................................................................................................59
DDNS ........................................................................................................................................................60
PLC Setting ................................................................................................................................61
Local Device Configuration..................................................................................................................61
WAN Port Switch .................................................................................................................................61
Remote Device Configuration..............................................................................................................62
Advanced Configuration ......................................................................................................................63
Logout .......................................................................................................................................................63
MAINTENANCE ................................................................................................................ 64
Device Management..................................................................................................................64
Account Password ...............................................................................................................................64
Web Idle Time Out...............................................................................................................................64
Services ...............................................................................................................................................64
Backup and Restore..................................................................................................................65
Reboot .................................................................................................................................................65
Backup Settings ...................................................................................................................................65
Restore Default Settings......................................................................................................................65

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Firmware Update .......................................................................................................................66
Local Upgrade Mode ...........................................................................................................................66
TFTP Upgrade Mode ...........................................................................................................................67
FTP Upgrade Mode .............................................................................................................................67
HTTP Upgrade Mode...........................................................................................................................68
HTTPS Upgrade Mode ........................................................................................................................69
Configuration Update................................................................................................................70
Local Upgrade Mode ...........................................................................................................................70
TFTP Upgrade Mode ...........................................................................................................................71
FTP Upgrade Mode .............................................................................................................................71
HTTP Upgrade Mode...........................................................................................................................72
HTTPS Upgrade Mode ........................................................................................................................72
Log Settings...............................................................................................................................73
Diagnostics ................................................................................................................................74
Ping Diagnosis .....................................................................................................................................74
Traceroute Diagnosis................................................................................................................................75
Logout ........................................................................................................................................76
STATUS ............................................................................................................................77
Device Information ....................................................................................................................77
LAN Client ..................................................................................................................................78
Routing Table ............................................................................................................................78
Logout ........................................................................................................................................79
HELP ................................................................................................................................. 80
USING THE SECURITY PUSHBUTTON ..........................................................................81
Forming a HomePlug AV Logical Network .............................................................................81
Joining an AVLN Network ........................................................................................................81
Leaving an AVLN Network........................................................................................................82
TROUBLESHOOTING ......................................................................................................83
Why all the LED indicators are off?.........................................................................................83
Why the Ethernet indicator is off?...........................................................................................83
Why you fail to access the Web page? ...................................................................................83
How to restore factory defaults after carrying out the incorrect configuration?................83
SPECIFICATIONS.............................................................................................................84

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About the User Manual
In purchasing this device, you have chosen a quality product made by Sagemcom.
Your device allows you to create a WiFi point and so enjoy an Internet connection. We
recommend that you read the chapters on security below.
This user manual mainly describes how to install and configure the F@st Plug 502W.
Our company reserves the right to modify this manual for product upgrade or other causes
without notifying users in advance. This user manual is only for reference.
Features
PLC Features
•Power voltage range is 100 to 240 V AC, 50/60 Hz.
•Support the HomePlug AV protocol and the IEEE1901 protocol.
•PLC physical link rate is up to 500 Mbps.
•Support the following modulation schemes: OFDM QAM 4096/1024/256/64/16/8,
QPSK, BPSK, and ROBO.
•Support 128-bit AES link encryption and user NMK authentication, for providing secure
power line communication.
•Support windowed OFDM with noise mitigation based on patented line synchronization
technique, for improving data integrity in noisy conditions.
•Support channel self-adaptation and channel estimation for maximizing real-time
throughput.
•Support priority-based CSMA/CA channel access scheme for maximizing efficiency
and throughput.
•Support four-level QoS.
•Support ToS and CoS packet classifications.
•Support IGMP multicast management session.
Wireless Features
•Support IEEE802.11b, IEEE802.11g, IEEE802.11n, IEEE802.3, IEEE802.3u,
IEEE802.11i and IEEE802.11e.
•Support 2T2R mode. Transmission data rate is up to 300 Mbps.
•Support WEP and WPA for secure data transmission.
•Support DHCP server.
•Support version upgrade through Web page.
•Support restoring factory default settings.
•Support the following wireless security modes: WEP, WPA, WPA2, and WPA/WPA2
Mixed.
•Support system status display.
•Support system log.

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Safety Precautions
This device is intended for connection to the AC power line. Before using this product, please
read the following precautions:
•Follow all warnings and instructions marked on the product.
•Unplug the device from the wall outlet before cleaning. Use a dry cloth for cleaning. Do
not use liquid cleaners or aerosol cleaners.
•Do not put this product near water.
•Do not put this product near a radiator or heat source.
•Do not use an extension cord between the device and the AC power source.
•Only a qualified technician should service this product. Opening or removing covers
may result in exposure to dangerous voltage points or other risks.
•Unplug the device from the wall outlet and refer the product to qualified service
personnel for the following conditions:
•If liquid has been spilled into the product
•If the product has been exposed to rain or water
•If the product does not operate normally when the operating instructions are followed
•If the product exhibits a distinct change in performance
Warning: This product is equipped with a socket: recommendations also apply to
the device to be connected through this outlet (see section Erreur ! Source
du renvoi introuvable.)
•There is an identification label under the appliance or on the rear panel.
Read it, it gives you all the information on the mains voltage, current and frequency for
which your appliance was designed.
•Never open the appliance! There is a risk of electric shock. Any work on the appliance
must be carried out by a qualified person.
•Avoid violent mechanical shocks: do not use the appliance if it is damaged.
•Make sure that the appliance is out of reach of children or pets.
•Never connect your appliance to a socket that has come loose, or is damaged or
defective - you may receive an electric shock.
•Never touch the appliance with damp or wet hands. You may get an electric shock.
•Install the appliance in a dry, well aired place. Protect them from moisture and dust.
•Install the appliance indoors out of the sun and rain; avoid extremes of temperature.
Use the appliance in an environment where the following conditions apply:
ambient temperature: between 0 °C [32°F] and 40 °C [104°F],
ambient humidity: between 20% and 90%.
•Keep the appliance away, from sources of heat such as radiators or gas/electric
heaters. Do not place incandescent objects such as candles on the appliance.
•Do not place any object on the appliance (this would interfere with the ventilation): the
vent slots in the casing are there to protect your appliance from overheating. Do not
place any object such as a piece of fabric or paper on these slots.
•To avoid short-circuits (with a risk of fire or electric shock), place your appliance away
from the damp. If any liquid comes into contact with your appliance (drops, splashes), it
will damage it and may cause irremediable breakdown. If a liquid does enter the
appliance, unplug it immediately from the mains and contact your retailer electrician.
•Make sure that the device is properly inserted into the mains.
•Never place objects, walk, or pass a wheeled appliance on the device. You may
damage it and cause a risk of fire or electric shock.

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•If there is any suspicious noise coming from the mains socket or mains lead, unplug the
appliance from the mains socket with all necessary precautions - you may get an
electric shock. Contact your retailer.
•If there is a thunderstorm, we advise you to unplug.
•To clean the appliance, the mains unit or adapter first unplug it from the mains. Clean
the appliance only with a soft dry cloth. Never use detergents or chemical additives.
Specific recommendations to use the socket of the device
When you plug or unplug the mains lead, always hold it by the plug. A damaged lead is a
potential source of fire or electric shock. Never pull by the lead to unplug the appliance from the
mains socket.
You must connect the mains lead to the appliance before plugging it in to the mains socket.
Make sure the lead is properly plugged in to the socket on the appliance. If it is not properly
plugged in, there is a risk of fire or electric shock on touching the appliance.
Never place objects on the mains lead, never pull on it and never bend it.
This could cause a risk of fire or electric discharge. Always make sure the appliance is not
standing on the mains lead or any other cable.
Environment
Preservation of the environment is an essential concern of the manufacturer. The desire of the
manufacturer is to operate systems observing the environment and consequently it has decided
to integrate environmental performances in the life cycle of its products, from manufacturing to
commissioning, use and elimination.
Meaning of logos present on the product or its packaging
The crossed-out dustbin sign stuck on the product or its accessories means that at
the end of its life, the product is subject to selective collection and must not be
thrown away in unsorted household waste.
The looped arrow sign means that the packaging may be recycled and must not be
disposed of with household waste.
The logo with three arrows shown on the plastic parts means that they may be
recycled and that they must not be disposed of with household waste.
Product recycling and disposal
To facilitate recycling, please respect the sorting rules set up locally for this kind of waste.
If your product contains batteries, they must be disposed of at appropriate collection points.
European regulations ask you to dispose of products belonging to the family of electrical and
electronic equipments ( ) selectively:
•At the collection points made available to you locally (drop-off centre, selective
collection, etc.),
•At sales points in the event of the purchase of similar equipment.

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In this way you can participate in the re-use and upgrading of Electrical and Electronic
Equipment Waste, which can have an effect on the environment and human health.
European Directive on Waste Electrical and Electronic Equipment (WEEE)
In the context of sustainable development, the reduction of wastes to be eliminated by
reusing, recycling, composting and energy recovery is strongly advised.
In order to comply with this directive which is applicable to EEEs sold after 13/08/2005, your
recorder will be taken back free of charge and recycled by the distributor of the EEE within
the limits of the quantity and types of equipment bought from them. These appliances which
contain substances potentially dangerous to human health and the environment will be
recycled.
Directive on the Restriction of use of certain hazardous substances in electronic
equipment (ROHS)
Your recorder along with the batteries supplied comply with the directive relating to the RoHS
– dangerous materials such as lead, mercury or cadmium are not used. This avoids
environmental hazards and any risks to the health of personnel at the recycling centres. The
batteries of the remote control can be removed simply.
Note: When the batteries of the remote control are worn out, please dispose of them at a
collection point and not with household waste.
CE Marking
The marking certifies that the product complies with the essential requirements of the
Directive1999/5/EC concerning radio equipment and telecommunication equipment, and of
Directives 2006/95/EC concerning safety, 2004/108/EC concerning electromagnetic
compatibility and ErP 2009/125/EC concerning ecodesign requirements, defined by the
European Parliament and Council to minimize electromagnetic interferences, ensure the safety
of users and their equipment, efficient use of the radio spectrum, and protect their health, and
minimize the impact of products on the environment.
The CE declaration of conformity can be viewed in the support section of the Sagemcom site
www.sagemcom.com, or it can be obtained from the following address:
Sagemcom Broadband SAS
250, route de l'Empereur
92848 Rueil-Malmaison Cedex - FRANCE
Tel.: [phone] - Fax: [phone]
www.sagemcom.com

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Overview
Product Introduction
Thank you for using the F@st Plug 502W.
The F@st Plug 502W is compatible with the HomePlug AV, IEEE1901 and 802.11b/g/n
protocols. It supports CCK and OFDM modulation schemes. Its PLC physical link rate is up to
500 Mbps, and its wireless physical rate is up to 300 Mbps in the 802.11n mode.
The F@st Plug 502W supports 128-bit AES link encryption of power line communication and
wireless security modes including WEP, WPA, WPA2, and WPA/WPA2 mixed, which provide
secure and reliable communication for users.
Packing List
Please check whether your packing list includes the following items:
•1 x F@st Plug 502W
•1 x RJ45 network cable
•1 x quick installation guide
•1 x safety precaution notice
This notice is available on le website www.sagemcom.com/support.