SainSmart CR-10 Series User manual

CR-10 SERIES 3D PRINTER
USER MANUAL

PREFACE
1. Do not use the printer in any way other than described herein to avoid personal injury or
property damage.
2. Do not place the printer near flammables, explosives or heat sources. It is best to place it in a
well-ventilated, low-dust environment.
3. Do not expose the printer to violent vibration or any unstable environment. This will cause poor
printing quality.
4. The filaments recommended by the manufacturer are preferred as to avoid clogging in the hot
end and/or printer damage.
5. Do not use any other power cable than the one supplied. Use a grounded three-prong power
outlet.
6. Do not touch the nozzle or hot bed during printing. Keep hands away from machine while in use
to avoid burns or personal injury.
7. Do not wear gloves or loose clothing when operating the printer. Loose articles can be caught in
moving parts and cause personal injury or printer damage.
8. Clean off filament from the nozzle tip with the provided plier before the nozzle cools. Do not
touch the nozzle directly. It can cause personal injury due to high temperature.
9. Clean the printer frequently. Please power of the printer before cleaning. Clean the printer body
with a dry cloth to remove dust, adhered printing materials and other objects on guide rails. Use
glass cleaner or isopropyl alcohol to clean the print surface before every print for consistent
results.
10. Children under 10 years of age should not use the printer without supervision.
11. Software/hardware upgrade, model differences and new revisions may not be listed in this
manual.
Dear consumers,
Thank you for choosing SainSmart CR-10 series 3D printers. For your best experience, please
read this instruction before operation. Our 3D team is always ready to provide you with assistance.
Please contact us via e-mail ( [email protected] ) if you encounter any problem with the
printer.
For better 3D printing experience, you may learn how to use the printer in the following ways:
1. Read the attached instruction and watch videos on the SD card.
2. Visit sainsmart.com for relevant software/hardware information, operation and maintenance
instructions and contact details.
Sincerely,
SainSmart Team
NOTES

CONTENTS
Introduction
Package Contents
Assembly
LCD Menu
Loading Filament
Bed Leveling
Software Installation
Preparing to Print
Trouble-shooting
After-Sales Services
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2
3
6
8
9
10
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12
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8910

I. Introduction
1. Control Unit
2. Spool Holder
3. Nozzle Assembly
4. Gantry Frame
5. Print Surface
6. Base Frame
7. SD Slot and USB Port
8. Voltage Selection
9. Control Knob
10. Display
11. X - Motor
12. X Limit Switch
13. Extruder (E) - Motor
14. Y- Motor
15. Y Limit Switch
16. Z - Motor
17. Z Limit Switch
18. Nozzle Assembly Connection
19. Heat Bed Connection
20. Power Cable Connection
1 2 3 4
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13
14 15 16 17
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20
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678910
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1

II. Package Contents
No. Image Name Qty No. Image Name Qty
1
2
3
4
5
6
7
8
9
1
1
1
3
1
1
4
sets
1
1
1
1
1
1
1
1 set
1
bundle
1
1
10
11
12
13
14
15
16
17
18
Spool Holder
w/ Nuts
Spool Holder
Bracket
Sample
Filament
(200g)
Thumb
Screws
T-Bracket
(Right)
T-Bracket and
Z Limit Switch
(Left)
M5X25 Bolt
and Lock
Washer
Power Cable
USB Cable
SD Card and
Card Reader
PTFE Tubing
(spare part)
Nozzle
Cleaner
Scraper
Diagonal
Pliers
Hex keys,
Wrench and
Srcrewdrive
Cable Ties
Spare Parts
Decorative
Trim
3 Pre-built Main Parts
What’s in the tool kit
Tool Kit
2

III. Assembly
1. Install the Gantry Frame
Attach the Z
Couplers
Screw in and fasten two
M5X25 Bolts
Install left sid T-Bracket,
making sure T-Nuts are
properly installed
Screw in and fasten two
M5X25 Bolts
Insert the Teflon pipe
into the quick connector
Install right side
T-Bracket
1
4
23
Note: Make sure that the
nut for profile has been
turned by 90° before
fastening the T-shaped
fixing block.
X
3
5 6
1
4
2
5
6
3

2. Install the Spool Holder and Bracket
Insert the decorative strip
into the grooves, starting
from one end.
Cut off the excess material
with the diagonal plier.
Decorative strip can be
customized at your
preference.
Fix the Bracket with
two thumb screws.
Fix Spool Holder with
included Nuts. Finished
4
1
3 4
2
3. Install the Decorative Trim

4. Wiring
Extruder (E) Stepper
X Stepper and Limit Switch
Y Stepper and Limit Switch Z Stepper and Limit Switch
Connect the limit switches according to the
yellow labels on the 3-pin (2-wire) side.
• Select the correct input voltage
to match your local mains (220V
or 110V)
• Damage may occur if voltage is
set incorrectly
• Make sure the power cable is
connected.
Your 3D printer is now assembled!
5
Connect the stepper motors according
to the yellow labels on the 6-pin (4-wire)
side.
Connect the aviation connectors to the
ports with corresponding pins.

IV. Display
Print speed
Model
Set nozzle temperature
Current nozzle temperature
Set hot bed temperature
Current hot bed temperature
Cooling fan speed
Print time
Print progress
Prompt message
Current location of the nozzle
6
Press: OK/Enter Sub Menu
Rotate: Switch Option/Value

LCD Menu
Menu Sub Menu Explanation
↑Info screen↑
Prepare→
Control→
No card/print from SD
Init. SD-Card/
Change SD-Card
Tune→
Pause Print
Stop Print
↑Main↑
Disable Steppers
Auto Home
Preheat PLA
Preheat ABS
Cool down
Move Axis→
Temperature→
Restore Failsafe
Speed
Nozzle
Bed
Fan Speed
Flow
Select the printing model
Printing
Adjust printing speed
Adjust the nozzle temperature
Adjust the hotbed temperature
Adjust the Fan temperature
Adjust the filament flow
7
Return
Moving X/Y/Z axis manually
Return to Main menu
Stop and cool down the nozzle
Moving X/Y/Z axis or Extruder by given value
Heat the nozzle and the bed or change fan
speed by given value
Restore factory setting

V. Loading Filament
1. Preheat
Method 1
Method 2
2. Feeding
Press and hold the extruder lever then insert 1.75mm filament through the small hole of
the extruder. Continue feeding until you see filament come out the nozzle.
Tip: Replacing the Filament
Preheat the nozzle then pull out the existing filament. Next, insert the new filament.
8

VI. Bed Leveling
1. Prepare →Auto Home. Wait for the nozzle to move to the left/front of the platform.
2. Prepare →Disable Steppers
3. Move the front/left leveling screw of nozzle and adjust the platform height by turning the
knob underneath the hot bed. Use a piece of A4 paper (standard printer paper) for further
adjustment, making sure that the nozzle lightly scratches the paper.
4. Repeat Step 3 on all 4 corners.
5. Repeat above steps 1-2 times if necessary.
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1
9
X!
Gap between nozzle and bed.
Too far OK Too close

1. Double click the Cura icon to install the Cura Slicing Software.
2. Start Cura 3.0.2 from the Start Menu.
3. Select Other →Creality CR-10 →Add Printer.
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VII. Software Installation

1. Slicing
2. Printing
Connect the SD card to computer with reader.
Insert the SD card Select “Print from SD” Select the file to print
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VIII. Preparing to Print
1. Open file
2. Save to SD Card

Start
Print from SD Card
Y/N File is
identified
Move
Misaligned
Spray
E-Motor
working?
Bed Heated?
Pass Origin
Any random
code Other files
work
Y/N
Y/N
Y/N
Y/N
Home
Heat Bed
Heat Nozzle
Print
END
N
N
N
N
N
Y Y
N Y Y
N
N
N
N
N Y Y
Nozzle
Heated? Temperature
normal
Temperature
normal
Feeding roller
working? File is identified
N
N
N
Y
YYY
Y
Y
Y
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IX. Trouble shooting

Result
Slice
XYZ Motor
Limit Switch
Hot Bed
Thermistor
Damage&
Replacement
Resolved
Contact US
Heat Pipe
Thermistor
SD-Card
File Name
Slice/Timing belt
Coupling
Other
Filament
E-Motor
1.Erase the SD Card
2.Format the SD Card
3.Replaced the SD Card
1.Restart the slicing
2.Adjust the tension of
the synchronous belt
Rename the file with
alphabet and number
1.Reconnect the cables
2.Replacement
1.Reconnect the cables
2.Replacement
1.Clean the filament
2.Replace the filament
1.Reconnect the Cables
2.Replacement
1.Reconnect the cables
1.Reconnect the cables
1.Reconnect the cables
1.Reconnect the cables
1.Fasten the Coupling
1.Move the model and restart
the slicing
2.Restore the model with
Software
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After-Sales Service Terms
1. We provide a 12-month warranty on 3D printers (excluding the nozzle) and a 3-month warranty
on the nozzle upon date of purchase.
2. Warranty service is subject to normally using.
3. Within the warranty period, we will provide free accessories replacement for damaged parts
during the operation which are not caused by user’s negligence (determined by our professional
assessment).
4. We will continue to provide warranty service for any product having been repaired as long as its
warranty period has not expired.
5. In case of any problem, you can find solutions in this user manual, or contact us via email
([email protected]).
6. We provide free remote technical support for every consumer during the service life of the product.
7. Please provide completed warranty card or S/N number when applying for the warranty service.
Otherwise, warranty services may be refused.
8. We are entitled to refuse warranty claims for any fault or damage due to failure to follow
instructions, including but not limited to (I) unauthorized modification; (II) incorrect installation
or use; (III) use of any third-party component; (IV) use of any non-specified software; (V) use
of low-quality filament; (VI) use under non-specified environment; and (VII) misuse (overload)
or improper maintenance (corrosion or oxidation).
9. We are entitled to refuse to provide warranty services for any fault or damage due to force
majeure, including but not limited to fire, earthquake, lightning stroke, flood, violent conflict, etc.
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X. After - Sales Service

www.sainsmart.com