Samsung HHSM-G500005-1 User manual

Heat Pump Installation Guide
1
Generation 5
Samsung Heat Pump
Installation Manual
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COMMISSIONING
IRELAND
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NORTHERN IRELAND
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JL-SAMHPG5-INS-002-03-2017

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2
Warranty Card
Please register your product online
Homeowner
Name
Address
Contact Tel.
Contact Email
Installer
Name
Address
Contact Tel.
Contact Email
Product Product
Installed
Serial Number Installation
Date
Cylinder Located on
cylinder badge
Solar Thermal Take from
solar controller
Solar PV Ser. No. from
String / Micro Inverter
Air Source Heat Pump Located on external
heat pump badge
Integrated Heat Pump
and Cylinder
Located on
cylinder badge
Underoor Heating Project ref. on
supplied schematic
Direct Gas Fire Cylinder Located on
cylinder badge
Was a Pre-Plumbed
cylinder installed too?
If installed, please ll out the Heat Pump Commissioning
Sheet too
Joule Advance Installer
I accept the terms and conditions in the installation manual
MUST BE COMPLETED AND
THEN REGISTERED ONLINE
TO COMPLETE WARRANTY

Heat Pump Installation Guide
3
Heat Pump
Commissioning Sheet
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Site Contact
Address
Installer
Contact
Installer
Address
Outdoor Unit Information
Model Number
Unit Location
Serial Number
Strainer Glycol added Glycol Concentration
Fuse Rating Mains Cable Size Space around unit
Drainage For
Outdoor Unit Unit Correctly Mounted
Water System
Flushed
Water System Filled And
Purged
Flow Switch tted Flow And Return Lines
Insulated
*Glycol level around 20% check with glycol manufacture for details
Refrigerant Piping For Split System
Strength Pressure Tightness Test
Pressure kg Vacuum Level
Refrigerant Piping
Length
Additional Charge
Amount bar Total System Charge
Outdoor Unit Operation Data
Power Supply Running Amps Delta T (ΔT)
Ambient Temp Air On Temp Air O Temp
Flow Temp In Flow Temp Out
Please continue on next page
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4
Heat Pump
Commissioning Sheet
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Heating Controls
Ground Floor Heat
Emitter
Type of Control
Used Serial Number
1st Floor Heat
Emitter
Type of Control
Used Blending Valve Fitted
Type of control i.e. Underoor heating system, programmable room stat, etc.
Tank And Mim Unit Data
Tank Manufacture Model Number Serial Number
DHW Storage Solar Installed Blending Valve Fitted
Control Box
Location
Benchmark Book
Completed Tank Sensor Fitted
Fuse Rating For
Mim Unit Cable Size Vented or Unvented
Immersion Heater
Volts
Flow And Return
Lines Insulated
Space Heating Field Settings
Menu Code Function Default Site Settings
2011 Low Ambient temp for weather comp -10
2012 High Ambient temp for weather comp +15
2021 Flow temperature at low ambient point (2011) Zone 1 +40
2022 Flow temperature at high ambient point (2012) Zone 1 +25
2031 Flow temperature at low ambient point (2011) Zone 2 +50
2032 Flow temperature at high ambient point (2012) Zone 2 +35
2091 External Run input for Zone 1 ( Room stat ) (0=No 1=Yes) 0 (No)
2092 External Run input for Zone 2 ( Room stat ) (0=No 1=Yes) 0 (No)
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Heat Pump Installation Guide
5
Settings for Twin Heat Pump Installation & Hybrid Systems
Menu Code Function Default Site Settings
4021 Enables control output for back up heat pump (0=No 1=Yes) 0
4024 Ambient temperature below which the slave will assist +10
4031 Tells the Master unit that a backup boiler is tted (0=No 1=Yes) 0
4032 Tells the Master unit to use the boiler as back up at the value of 4033. ( Set to 1) 0
4033 Ambient condition for the boiler to be enabled -15
Domestic Hot Water & Heat Pump Settings
Menu Code Function Default Site Settings
3011 Hot water cylinder tted (0= No 1=Yes) 0
3021 Heat Pump Max Temp for DHW 50
3024 Min. space heating time 5
3025 Max. cylinder heating time from heat pump before turning back to heating
zones* 30
3032 Max. cylinder heating time from heat pump before turning on immersion to support
it** 20
3041 Anti-Legionella function ( 0=O 1=Yes) 1
3042 Day of Anti-Legionella Function Friday
3043 Start Time of Anti Legionella function 23 Hrs
3044 Target Temp 70
3045 Hold Time at 3041 10
3051 Hotwater Boost Function (0=O 1=On) 0
3052 Hotwater Boost Timer duration x10 Min 6 (1hr)
*3025 = 200 Ltr Cylinder = 50 *3025 =300 Ltr Cylinder = 90
**3032 = 200 Ltr Cylinder = 50 **3032 =300 Ltr Cylinder = 90
Installer’s Signature
Print Name
Date
Heat Pump
Commissioning Sheet
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MUST BE COMPLETED AND
THEN REGISTERED ONLINE
TO COMPLETE WARRANTY

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6
MUST BE COMPLETED AND
THEN REGISTERED ONLINE
TO COMPLETE WARRANTY
Is the unit installed the correct distance from nearest boundaries?
Is the unit secured correctly to antivibration mounts via rubber mounts?
Is the unit mounted plumb level?
Is condensate drain kit tted? (drain kit located inside HP access door)
If unit is mounted on wall brackets, is drip tray installed?
Heating Controls
Heat Pump
Installation Checklist
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Is correct size pipe work used?
Are exible antivibration hoses tted and washers used?
Are heat pump isolation valves tted out at the heatpump?
Is Y-Strainer tted on the return pipework to heat pump and tted in the correct orientation?
Is ow and return pipe work connected the right way around?
Is Primary ow and return pipework insulated?
Heat Pump Plumbing (Outdoor)
Is the ow switch installed on the primary pipework and tted in the correct orientation? (Smart
Plumb Compact not applicable)
Is the ow switch installed on the primary horizontal pipework with 150mm pipe work each side
free of a bend or appliance? (Smart Plumb Compact not applicable)
Is Flow and Return pipe work connected the right way around?
Is the heating expansion vessel correctly sized, secured and charged to correct pressure? (Smart
Plumb Compact not applicable)
Is the Potable expansion vessel secured and charged to the correct pressure?
Are all pump valves and isolating valves fully open?
Has system been completely ushed of air and charged to the correct operating pressure of 2 bar?
Are all safety valves and tundish drained through a metal pipe to an appropriate drain point?
Cylinder Plumbing (Indoor)

Heat Pump Installation Guide
7
Heat Pump
Installation Checklist
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MUST BE COMPLETED AND
THEN REGISTERED ONLINE
TO COMPLETE WARRANTY
Has all air been removed from emitters?
Have all emitters been balanced correctly?
If UFH is installed, have correct owrates been set?
If UFH is installed, are all valves on manifolds/pumps fully open?
Radiator/UFH Plumbing
Is the correct size breaker used for heatpump?
Is an isolation switch installed for the heat pump and mounted on a xed structure out beside
heatpump?
Is the correct size power supply cable used for heat pump?
Are all cable protrusions avoiding condensate tray?
Is the correct communication cable installed and wired into correct terminals?
Heat Pump Wiring
Is the correct size breaker used for controller on cylinder?
Is an isolation switch installed for controller and mounted on a xed structure beside Controller?
Is the correct size power supply cable used for controller on cylinder?
Is the correct communication cable installed and wired into correct terminals?
Is the owswitch wired back into correct terminal on control panel? (Smart Plumb Compact not
applicable)
Cylinder Wiring
Is each zone/oor corresponding with the correct zone valve?
Are all heating controls powered from controller on cylinder?
Are all heating controls wired and working?
Heating Controls/Stats Wiring

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8
MUST BE COMPLETED AND
THEN REGISTERED ONLINE
TO COMPLETE WARRANTY
Heat Pump
Installation Checklist
Please register your product online
Homeowner
Name
Address
Contact Tel.
Contact Email
Installer
Name
Address
Contact Tel.
Contact Email
Installer’s Signature
Print Name
Date
Heat Pump must be commissioned within 30 days of installation in order to avail of warrenty regis-
tration. If it is found that your system cannot be commissioned due to inadequate installation, the
client will have 2 weeks to get issues rectied and recommissioned to avail of warranty registration.
Charges may apply if a second call out is required by a Joule representative.

Heat Pump Installation Guide
9
Table Of Contents
10 Commissioning, Service & Maintenance Package
11 Heat Pump Warranty
16 Joule Cyclone Warranty
17 Pre Installation Notes
18 First Fix Notes
20 Locating The Outdoor Unit
22 Installing The Unit
24 Condensate Management
26 Initial Start Up
28 Air Source Heat Pump & Smartplumb - 1 Heating & 1 DHW
28 • Mechanical & Electrical Diagram
30 • Field Setting Parameters
32 Air Source Heat Pump & Smartplumb - 2 Heating & 1 DHW
32 • Mechanical & Electrical Diagram
34 • Field Setting Parameters
36 Air Source Heat Pump & High Gain Indirect (1 Heating & 1 DHW)
36 • Mechanical & Electrical Diagram
38 • Field Setting Parameters
40 Air Source Heat Pump & High Gain Indirect (2 Heating & 1 DHW)
40 • Mechanical & Electrical Diagram
42 • Field Setting Parameters
44 Air Source Heat Pump & High Gain Indirect (2 Heating & 1 DHW)
44 • Mechanical & Electrical Diagram
46 • Field Setting Parameters
48 Air Source Heat Pump & High Gain Indirect (2 Heating & 1 DHW)
48 • Mechanical & Electrical Diagram
50 • Field Setting Parameters
52 Air Source Heat Pump & Smart Plumb Compact (2 or 3 Heating & 1 DHW)
52 • Mechanical & Electrical Diagram
56 • Transport & Handling
58 • Suitable Location
59 • Pipe Connections & Electrical Entry Point
60 • Temperature & Pressure Relief Valve Pipework
63 • Piping Diagram
64 • Heating System Connection
66 • Potable Pipework
68 • Commissioning
69 • Maintenance
70 • Field Setting Parameters
72 Starting The Heat Pump
74 Controller Symbols
76 Button Functions
78 Fault Codes
81 Trouble Shooting
82 Control Kit EHS Monoblock Wiring
88 Service Record

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10
Commissioning
From as little as £480/€578 Inc VAT
Annual Servicing
From as little as £360/€434 Inc VAT per year
All Samsung Air Source Heat Pumps supplied by Joule must be serviced annually to validate the
product warranty under the terms of the EUW agreement. Items that must be inspected annually
to validate the warranty include,
• Check outdoor fan motor and lubricate if needed
• Check electrical wiring, contacts and terminals; repair as required
• Check all safety components
• Check compressor operation
• Check indoor thermostat operation
• Check defrost and heating modes (winter only)
• Check for excessive noise and vibration
• Check refrigerant charge
• Inspect air lters
• Check all safety and pressure switches
• Check motor and heaters/voltage/amperes
You must ensure that if you do not choose a Joule service package then the service must be car-
ried out annually by a suitable qualied engineer to validate the terms of the Joule EUW agreement.
Heat pump Maintenance Package
Joule’s heat pump maintenance package entitles you to an annual maintenance visit, during which
our engineer will ensure that your Samsung heat pump supplied by Joule is operating within the
optimum conditions to maximise energy eciency. Any potential issue can be dealt with by a Joule
engineer. You will also be entitled to a discount on the cost of spare parts and labour.
Maintenance Package Response Times
Joule will schedule the planned annual maintenance visit with you, usually during the o peak
(Summer, Autumn) season. In the unlikely event of a fault, we will endeavour to respond as quickly
as possible
How Much Does The Heat Pump Maintenance Package Cost?
The maintenance package costs £360/€434 inc VAT per year and is payable in ad-vance before
we visit your premises. If any parts or remedial actions are required, we will provide an additional
quotation for this work.
All service oers are subject to payment in advance by cleared cheque or by debit/credit card. The
comprehensive service is available on a monthly direct debit plan.All service prices are inclusive of VAT.
Commissioning, Service & Maintenance
Package