Samsung H6400 Series User manual

1Unpack
Taking the TV Out of the Box
•Warning:
Do not touch the TV’s
screen when you take
it out of the box. Hold it
by its edges only. If you
touch the screen, you
can cause the TV panel
to crack.
•Recommendation 1:
Two people should
remove the TV from the
box as shown above.
When removing the
TV, hold it by its edges
only. Do not touch the
screen.
•Recommendation 2:
If only one person is
available to remove
the TV from the box,
remove it as shown in
the illustration above.
Hold the TV by its
edges. Do not touch
the screen.
Included in this Box
Remote Control
RETURN
EXIT
GUIDE
CH.LIST
SMARTHUB
KEYPAD SOURCE
VOL CH
VOICE
3D CC P.SIZEMTS
MENU INFO
SEARCH
MIC
TV
Samsung Smart
Control
Batteries
(2 AA)
Stand Parts and Cables
Base Stand Mount
(x8)
Screws Power Cord Cable Holder
(x4)
Wall Mount Adapter
(55 inches and above models)
IR Extender Cable
Also included
•User manual
•Regulatory guide
•3D Active Glasses
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1 Locate the Base, Stand Mount, and
Screws in the box and set them
aside.
✎Remove the top portion of the
box to locate the stand parts.
2 Place the TV on a soft surface,
screen side down. Use the
Styrofoam to protect the screen.
3 Fit the Base and Stand Mount
together, making sure the notch
on the Stand Mount aligns with the
Base.
4 Insert 4 screws, and then use a
screwdriver to secure the Base to
the Stand Mount.
40 - 55 inches models:
x4 (M4 X L12)
60 inches and above models:
x4 (M4 X L10)
2Assemble
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1 2 3
5 Holding the stand parallel to the screen, slide the Mount into the notches on
the back of the TV.
6 Insert 4 screws, and then use a
screwdriver to secure the stand to
the TV.
40 - 55 inches models:
x4 (M4 X L12)
60 inches and above models:
x4 (M4 X L10)
7 Attach the cable holder to the back of the stand. When you are done
connecting devices to your TV, you can use the cable holder to arrange the
cables.
8 Set the TV upright on its stand. Confirm that the TV is level and stable. You are
now ready to connect external devices to the TV.
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3Connect
After you have connected all
your external devices, plug the
TV’s power cord into the back
of the TV. DO NOT plug it into
a wall outlet until you have
reached Section 7, Initial Setup.
Connection panel on
the back of the TV
Internet
Connect here with an Ethernet cable or
wirelessly later during the Initial Setup.
Cable/Satellite/DVR
Connect your Cable box or
digital video recorder with an
HDMI cable.
TV signal
Connect your
coaxial cable to the
Antenna In port.
* Recommended Connections
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4Gear
Blu-ray/DVD/Home Theater
Connect your video player using an
HDMI cable.
Audio
Connect a receiver/home theater
using an optical audio cable.
Game console
Connect your game console
or DVR using an HDMI cable.
* Recommended Connections
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5
You can control your cable or satellite box with the Samsung Smart Control. To
establish control, you must first set up the IR extender cable. If you don’t have an cable
or satellite box, skip this section.
1 Connect the IR extender cable to the TV’s IR output connector.
✎To help hold the IR extender in place, set the
extender cable under your satellite or cable box.
Position the transmitter in front of the box.
TV’s IR Out
Connect the IR extender cable to the back of the TV.
Position the transmitter end 4
inches in front of the cable or
satellite box.
4 inches
IR extender
Cable or satellite box
2 Position the transmitter end within 4 inches (10 cm) of the cable or satellite box’s
remote control sensor, pointing in the direction of the sensor.
✎Make sure there are no obstacles between the transmitter end of the IR
extender cable and the cable or satellite box. Any obstacles will interfere
with the transmission of the remote control signals.
3 Finalize control of your cable or satellite box when you run Initial Setup.
Cable/SAT box
(Cable or Satellite box)
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6Smart Control
Introducing the Samsung Smart Control
Your TV comes with a Samsung Smart Control. Unlike conventional remote controls
that have only buttons, the Samsung Smart Control has:
•Buttons for quick access to frequently used functions.
•A motion sensor that lets you move the pointer or focus on the screen by simply
moving the Samsung Smart Control.
Inserting the Batteries
1 Gently pull on the notch in the battery cover. When the cover comes loose,
remove the cover completely.
2 Insert 2 AA alkaline batteries, making sure to align the positive and negative
polarities correctly.
3 Place the battery cover on the remote control, and then press the top part of the
cover into the control.
4 Press the catches on both sides of the battery cover in the order shown in the
figure above until the cover is completely attached to the remote control.
Using the Samsung Smart Control
When you start the TV for the first time by pressing the TV button on the Samsung
Smart Control, the TV and the Samsung Smart Control pair, using the TV’s Bluetooth
function. Once the TV and Samsung Smart Control have paired, you can use the
Samsung Smart Control to operate the TV.
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Using Motion Sensor Control
Place a finger on the touch pad, and then move
the Samsung Smart Control. A pointer appears
on the screen. Move the Samsung Smart Control.
The pointer moves in the direction you moved
the Samsung Smart Control. If you stop using the
Motion Function, even momentarily, put your finger
on the touch pad, and then move the Samsung
Smart Control again to re-start the function.
Moving the Focus, Pointer,
or Cursor Using the
Directional Buttons
Selecting an Item/Entering a
Menu by Pressing the Touch
Pad
Press the directional buttons (up, down,
left, and right) to move the focus,
pointer, or cursor in the direction you
want.
To enter a menu or select an item,
highlight the item or the menu title, or
move the pointer over it, and then press
the touch pad.
Pairing the Samsung Smart Control Again
If you need to re-establish the connection between the TV and the Samsung Smart
Control, point the Samsung Smart Control at the remote control sensor of the TV, and
then press the RETURN button and GUIDE button simultaneously for 3 seconds or
more.
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When you turn on your TV for the first time, it immediately starts the Initial Setup.
During Initial Setup, your TV pairs with the Samsung Smart Control, connects to your
home network, implements Smart Hub agreements, links to the source of your live TV
signal, and sets up control of your Cable or Satellite box.
Information You Need
Have the following information on hand
before you turn on your TV for the first
time:
•Your wireless network’s password.
(Make sure your network is on.)
•Your Postal or Zip code.
•The name and location of your cable
or satellite provider (if you use one).
Internet Access
The TV must be connected to the Internet
to use the Smart Features. If you have
a wireless network, confirm that your
network router is working before you
start the initial setup. If you have a wired
network, connect the TV to the network
with an Ethernet cable before you begin
(CAT 7 cable preferred).
Running Initial Setup
1 Plug your TV into a wall outlet.
2 Aim the Samsung Smart Control at
the TV.
3 Press the TV button on the Samsung
Smart Control to turn on the TV, and
then follow the directions on the
screen.
Once your Samsung Smart Control pairs, you can use the Samsung Smart Control’s
motion sensor function to move the pointer on the screen. To use the motion sensor
function, rest a finger on the touch pad, and then move the Samsung Smart Control.
To select items, press the touch pad.
To learn more about operating your TV and its Smart Features, see your TV’s user‘s
manual or launch the TV’s built in e-Manual. Congratulations on the purchase of your
new Smart TV!
7Initial Setup
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Common issues
Can’t Connect to Network or
Apps (For Internet supported
models only)
•Make sure the TV has a network
connection (MENU > Network >
Network Status).
•Contact your Internet service provider.
No Picture/Sound or Distorted
Picture/Sound from an External
Device
•Make sure your connection to the
device is correct.
•Perform a TV Self Diagnosis to identify
the problem (MENU > Support > Self
Diagnosis > Sound or Picture Test).
•Change the picture size (MENU >
Picture > Picture Size > Picture
Size).
Poor Picture Quality
•Select High Definition (HD) channels
or programs.
Your Settings are Lost after 5
Minutes
•Change to Home Mode (MENU >
Support > Use Mode > Home Use).
“Weak or No Signal” Displayed in
TV Mode/Cannot Find Channel
•Press the SOURCE button on your
remote.
•If the TV is not connected to a cable
or satellite box, run Auto Program
to search for channels (MENU >
Broadcasting > Auto Program).
Can’t See All Apps or Apps Not
Working
•Reset Smart Hub (MENU > Smart
Hub > Smart Hub Reset).
The stand is wobbly or crooked
•Make sure the indicator arrows on the
stand and stand holder are properly
aligned.
The TV won’t turn on
•Make sure all cables are fully inserted
and that the remote has batteries
installed.
My remote, gestures, and/or
voice does not work
•The TV ships with protective stickers
covering some of the sensors. Make
sure all of the stickrs have been
removed.
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More help
REQUIRE ASSISTANCE
WITH YOUR PRODUCT?
Purchase any Samsung TV and you’ll
enjoy the convenience of Samsung
Service. If you require any assistance with
your TV, first try any of Samsung’s helpful
support options listed here.
Troubleshooting
•For more quick solutions to common
issues, see Troubleshooting and
Maintenance in the user’s manual.
Built-in user manual
•On the Samsung Smart Control,
press the KEYPAD button, and then
select e-Manual on the On-Screen
Remote. You can also select Support
> e-Manual in the TV’s menu.
Scan the QR code to view our
helpful How-to Videos
Scan this with your
smart phone to see
helpful videos.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or
visit us at www.samsung.com or www.samsung.com/spsn for support and warranty
service.
Tech Support and Chat
•www.samsung.com/support
Remote Support
•Samsung Remote Support service
offers you one-on-one support with
a Samsung Technician who can
remotely diagnose your TV.
For Remote Support:
1 Call the Samsung Contact Center
at 1-800-SAMSUNG and ask for
remote support.
2 Open the menu on your TV and go to
the Support section.
3 Select Remote Management, and
then read and agree to the service
agreements. When the PIN screen
appears, provide the PIN number to
the agent.
4 The agent accesses your TV.
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Samsung
Smart TV
Setup Guide
BN68-05869A-03
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