Samsung DC43H User manual

User Manual
The colour and the appearance may differ depending on the product, and the specications
are subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.
DCH (DC43H DC49H DC55H)
DCJ (DC43J DC49J)

Table of contents
Before Using the Product
Copyright 6
Safety Precautions 7
Cleaning 7
Storage 8
Electricity and Safety 8
Installation 9
Operation 11
Preparations
Checking the Components 14
Components 14
Parts 15
Control Panel 15
Reverse Side 18
Anti-theft Lock 20
Remote Control 21
Before Installing the Product (Installation
Guide) 23
Ventilation 23
Installing the Wall Mount 24
Installing the Wall Mount Kit 24
Wall Mount Kit Specifications (VESA) 24
Remote Control (RS232C) 25
Cable Connection 25
Connection 28
Control Codes 29
Connecting and Using
a Source Device
Before Connecting 38
Pre-connection Checkpoints 38
Connecting to a PC 38
Connection using the DVI-RGB Cable 38
Connection using a DVI Cable (Digital type) 39
Connection Using an HDMI-DVI Cable 39
Connection Using an HDMI Cable 40
Connecting to a Video Device 41
Connection Using the AV Cable 41
Connection Using the component Cable 41
Connection Using an HDMI-DVI Cable 42
Connection Using an HDMI Cable 43
Connecting to an Audio System 43
Connecting the LAN Cable 44
Attaching the Network box (Sold separately) 45
Connecting the Network box (Sold separately) 4 6
MagicInfo 46
Changing the Input source 48
Source 48
Using MDC
MDC Programme Installation/Uninstallation 49
Installation 49
Uninstallation 49
Connecting to MDC 50
Using MDC via Ethernet 50
Screen Adjustment
Picture Mode 51
If the input source is PC, DVI(PC), HDMI(PC) 51
If the input source is AV, Component, DVI(AV),
HDMI(AV) 51
Backlight / Contrast / Brightness /
Sharpness / Colour/ Tint (G/R) 52
Gamma 52
Calibrated value 53
Picture Size 54
Picture Size 54
Position 55
Zoom/Position 55
Resolution Select 56
Auto Adjustment 56
PC Screen Adjustment 57
PIP 58
2

Table of contents
Advanced Settings 59
Dynamic Contrast 60
Black Tone 60
Flesh Tone 60
RGB Only Mode 60
Colour Space 60
White Balance 61
Motion Lighting 61
Picture Options 62
Colour Tone 63
Colour Temp. 63
Digital Clean View 63
MPEG Noise Filter 63
HDMI Black Level 64
Film Mode 64
Dynamic Backlight 64
Picture Off 65
Reset Picture 65
Sound Adjustment
Sound Mode 66
HDMI Sound 67
Sound Effect 68
DTS TruSurround HD 68
DTS TruDialog 68
Equaliser 68
Speaker Settings 69
Speaker Select 69
Auto Volume 69
Reset Sound 70
Network
Network Status 71
Network Settings 71
Network type 71
Network Settings (Wired) 72
AllShare Settings 74
Content Sharing 74
Server Network Settings 74
Connect to server 74
Server Access 74
FTP Mode 74
Device Name 75
Applications
Source List 76
Refresh 76
Edit Name 76
Information 76
MagicInfo Lite 77
Playing content from the internal memory or
USB 77
Network Channel 78
System
Setup 80
Menu Language 81
Multi Control 81
Configuring settings for Multi Control 81
Time 82
Clock Set 82
Sleep Timer 82
On Timer 82
Off Timer 83
Holiday Management 83
Eco Solution 84
Energy Saving 84
Eco Sensor 84
No Signal Power Off 84
Auto Power Off 84
Auto Protection Time 85
Screen Burn Protection 86
Pixel Shift 86
Timer 87
Immediate display 88
Side Grey 88
Ticker 89
3

Table of contents
Video Wall 90
Video Wall 90
Format 90
Horizontal 90
Vertical 91
Screen Position 91
Source AutoSwitch Settings 92
Source AutoSwitch 92
Primary Source Recovery 92
Primary Source 92
Secondary Source 93
Change PIN 94
General 95
Max. Power Saving 95
Game Mode 95
Auto Power On 95
Safety Lock 95
Button Lock 96
Standby Control 96
Network Standby 96
Lamp Schedule 97
OSD Display 98
Power On Adjustment 98
Temperature Control 98
Power Button 98
Anynet+ (HDMI-CEC)99
Anynet+ (HDMI-CEC)99
Auto Turn Off
100
Troubleshooting for Anynet+ 101
Clone Product 103
DVI Connection 103
Reset System 104
Reset All 104
PC module power 105
Synced power-on 105
Synced power-off 105
Support
Software Update 106
Update now 106
Contact Samsung 106
Playing photos, videos and
music (Media Play)
Read the following before using media playwith
a USB device 107
Using a USB device 109
Menu items in the media content list page 110
Available buttons and features during photo
playback 111
Available buttons and features during video
playback 112
Available buttons and features during music
playback 113
Supported Subtitle and Media play file
formats 114
Subtitle 114
Compatible image file format 114
Supported music file formats 115
Supported Video Formats 115
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre 118
Testing the Product 118
Checking the Resolution and Frequency 118
Check the followings. 119
Q & A 125
Specifications
General 126
Preset Timing Modes 128
Appendix
Responsibility for the Pay Service (Cost to
Customers) 130
4

Table of contents
Not a product defect 130
A Product damage caused by customer's
fault 130
Others 130
Prevention of Afterimage Burn-in 131
What is afterimage burn-in? 131
Recommended prevention practices 131
Licence 132
Terminology 133
5

6
Before Using the Product
Chapter 01
Copyright
The contents of this manual are subject to change without notice to improve quality.
©2017 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Ownership of all other trademarks is attributed to their due owner.
•An administration fee may be charged if either
– (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
– (b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before any work or home visit is carried
out.

7
Safety Precautions
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
―The following images are for reference only. Real-life situations may differ from what is
shown in the images.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with
wet hands. Otherwise, an electric shock may result.
!
3
Wipe the product with a clean, soft and dry cloth.
•Do not use detergents that contain alcohol, solvent
or surface-active agents.
•Do not spraywater or detergent directly on the
product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean
the exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.

8
Storage
Due to the characteristics of high-glossy products, using a UV humidifier nearby may create
white-coloured stains on the product.
―Contact Customer Service Centre if the inside of the product needs cleaning (service fee will
be charged).
Electricity and Safety
―The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
•An electric shock or fire may result.
Do not use multiple products with a single power socket.
•Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric
shock may result.
!
Insert the power plug all the way in so it is not loose.
•An unsecure connection may cause a fire.
!
Connect the power plug to a grounded power socket (type 1 insulated
devices only).
•An electric shock or injury may result.
Do not bend or pull the power cord with force. Be careful not to leave
the power cord under a heavy object.
•Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
•A fire or electric shock may result.
!
Clean any dust around the pins of the power plug or the power socket
with a dry cloth.
•A fire may result.

9
Caution
Do not disconnect the power cord while the product is being used.
•The product may become damaged by an electric shock.
!
Only use the power cord provided with your product by Samsung. Do
not use the power cord with other products.
•A fire or electric shock may result.
!
Keep the power socket where the power cord is connected
unobstructed.
•The power cord must be disconnected to cut off power to the
product when an issue occurs.
•Note that the product is not completely powered down by using
only the power button on the remote.
!
Hold the plug when disconnecting the power cord from the power
socket.
•An electric shock or fire may result.
Installation
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON
TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT
SOURCES.
•A fire may result.
!
Have a technician install the wall-mount hanger.
•Installation by an unqualified person can result in an injury.
•Only use approved cabinets.
Do not install the product in poorly ventilated spaces such as a
bookcase or closet.
•An increased internal temperature may cause a fire.
!
Install the product at least 10cm away from the wall to allow
ventilation.
•An increased internal temperature may cause a fire.
!
Keep the plastic packaging out of the reach of children.
•Children may suffocate.

10
Do not install the product on an unstable orvibrating surface
(insecure shelf, sloped surface, etc.)
•The product may fall and become damaged and/or cause an
injury.
•Using the product in an area with excess vibration may damage
the product or cause a fire.
!
Do not install the product in a vehicle or a place exposed to dust,
moisture (water drips, etc.), oil, or smoke.
•A fire or electric shock may result.
Do not expose the product to direct sunlight, heat, or a hot object
such as a stove.
•The product lifespan may be reduced or a fire may result.
Do not install the product within the reach of young children.
•The product may fall and injure children.
•As the front is heavy, install the product on a flat and stable
surface.
Edible oil, such as soybean oil, can damage or deform the product. Do
not install the product in a kitchen or near a kitchen counter.
Caution
!
Do not drop the product while moving.
•Product failure or personal injury may result.
Do not set down the product on its front.
•The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the
bottom edge of the front of the product is not protruding.
•The product may fall and become damaged and/or cause an
injury.
•Install the product only on cabinets or shelves of the right size.
!
Set down the product gently.
•Product failure or personal injury may result.
SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of
fine dust, chemical substances, extreme temperatures or a significant
presence of moisture, or a place where the product will operate
continuously for an extended period of time) may seriously affect its
performance.
•Be sure to consult Samsung Customer Service Centre if you want
to install the product at such a place.

11
Operation
Warning
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
•A fire or electric shock may result.
•Contact Samsung Customer Service Centre for repairs.
!
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
•Damage to the cord may result in a fire or electric shock.
!
If the product generates abnormal sounds, a burning smell or smoke,
disconnect the power cord immediately and contact Samsung
Customer Service Centre.
•An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
•Children may become injured or seriously harmed.
If the product is dropped or the outer case is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Centre.
•Continued use can result in a fire or electric shock.
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
•The product or heavy objects may fall as children try to reach for
the toys or sweets resulting in a serious injury.
!
During a lightning or thunderstorm, power off the product and
remove the power cable.
•A fire or electric shock may result.
!
Do not drop objects on the product or apply impact.
•A fire or electric shock may result.
Do not move the product by pulling the power cord or any cable.
•Product failure, an electric shock or fire may result from a
damaged cable.
!GAS
If a gas leakage is found, do not touch the product or power plug.
Also, ventilate the area immediately.
•Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any
cable.
•Product failure, an electric shock or fire may result from a
damaged cable.

12
!
Do not use or keep combustible spray or an inflammable substance
near the product.
•An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
•An increased internal temperature may cause a fire.
100
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or
objects that burn easily (paper, matches, etc) into the product (via the
vent or input/output ports, etc).
•Be sure to power off the product and disconnect the power
cord when water or other foreign substances have entered the
product. Then contact Samsung Customer Service Centre.
•Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
•Be sure to power off the product and disconnect the power
cord when water or other foreign substances have entered the
product. Then contact Samsung Customer Service Centre.
•Product failure, an electric shock or fire may result.
Caution
!
Leaving the screen fixed on a stationary image for an extended period
of time may cause afterimage burn-in or defective pixels.
•Activate power-saving mode or a moving-picture screen saver if
you will not be using the product for an extended period of time.
-_-
!
Disconnect the power cord from the power socket if you do not plan
on using the product for an extended period of time (vacation, etc).
•Dust accumulation combined with heat can cause a fire, electric
shock or electric leakage.
!
Use the product at the recommended resolution and frequency.
•Your eyesight may deteriorate.
Do not hold the product upside-down or move it by holding the stand.
•The product may fall and become damaged or cause an injury.
!
Looking at the screen too close for an extended period of time can
deteriorate your eyesight.
Do not use humidifiers or stoves around the product.
•A fire or electric shock may result.

13
!
Rest your eyes for more than 5 minutes for every1 hour of product
use.
•Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an
extended period of time as it will become hot.
!
Store small accessories out of the reach of children.
!
Exercise caution when adjusting the product angle or stand height.
•Your hand or finger may get stuck and injured.
•Tilting the product at an excessive angle may cause the product
to fall and an injury may result.
Do not place heavy objects on the product.
•Product failure or personal injury may result.
When using headphones or earphones, do not turn the volume too
high.
•Having the sound too loud may damage your hearing.
Be careful that children do not place the battery in their mouths
when removed from the remote control. Place the battery in a
location that children or infants cannot reach.
•If children have had the battery in their mouths, consult your
doctor immediately.
!
When replacing the battery, insert it with the right polarity (+, -).
•Otherwise, the battery may become damaged or it may cause
fire, personal injury or damage due to leakage of the internal
liquid.
Use only the specified standardised batteries, and do not use a new
battery and a used battery at the same time.
•Otherwise, the batteries may be damaged or cause fire, personal
injury or damage due to a leakage of the internal liquid.
!
The batteries (and rechargeable batteries) are not ordinary refuse
and must be returned for recycling purposes. The customer is
responsible for returning the used or rechargeable batteries for
recycling.
•The customer can return used or rechargeable batteries to a
nearby public recycling centre or to a store selling the same
type of the battery or rechargeable battery.

14
Preparations
Chapter 02
– Contact the vendor where you
purchased the product if any
components are missing.
– The pictures may look different from
the actual components.
– A stand is not provided with the
product. To install a stand, you can
purchase one separately.
– The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Checking the Components
Components
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide Power cord
Batteries
(Not available in some locations) Remote Control RS232C(IN) adapter

15
Parts
Control Panel
Speaker
Remote sensor & Panel Key
DCH
DCH
Spacer logo
Remote sensor
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice
to improve quality.
Power on Press and hold for three seconds.
Power off
Press the panel key. A popup menu appears.
Make sure Power off is selected and then, press and hold the panel key until the
display turns off.
Select source
Press the panel key. A popup menu appears.
Press the panel key again to select Source. Then, press and hold the panel key to cycle
through the desired source.
Spacer logo (optional) Do not pull on the spacer logo using force. The logo may tear or break off.
Remote sensor
Press a button on the remote control pointing at the remote sensor on the product to
perform the corresponding function.
―Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle
of 30° from the left and right.
The product’s screen also works as a remote sensor.
When pointing the remote control at the screen, make sure:
•the remote control is pointing towards the center of the screen.
•to use the remote control 40 cm to 70 cm away from the screen.
―Store used batteries out of reach of children and recycle.
―Do not use a new and used battery together. Replace both batteries at the same
time.
―Remove batteries when the remote control is not to be used for an extended period
of time.
•To use the panel key, make sure the sliding panel key is not protruding from the bottom of the product.
•To use remote/eco sensor, make sure the sliding panel key is protruding from the bottom of the product.

16
Control Panel
Speaker
Remote sensor & Panel Key
DCJ
Remote sensor
DCJ
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice
to improve quality.
Remote sensor
Press a button on the remote control pointing at the bottom of the product face to
perform the function. The remote control sensor is located on the bottom of the
product.
―Using other display devices in the same space as the remote control of this product
can cause the other display devices to be inadvertently controlled.
Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.
―Store used batteries out of reach of children and recycle.
―Do not use a new and used battery together. Replace both batteries at the same time.
―Remove batteries when the remote control is not to be used for an extended period of time.

17
―The panel key is located on the bottom right front of the product.
―If you press the Pbutton on the panel key when the product is turned
on, the control menu will be displayed.
Control menu
Press: Move
Press & Hold: Select
Power off
Buttons Description
Power off
Power off the product.
With the control menu screen displayed, briefly press the panel key to move
the cursor to Power off , and then press and hold the panel key to turn off
the product.
Source
Select the connected input source.
With the control menu screen displayed, briefly press the panel key to move
the cursor to Source , and then press and hold the panel key to display the
input source screen.
With the input source screen displayed, press and hold the panel key to
switch to the desired input source.
―The panel key can only be used for Power off and Source.
―To exit from the control menu screen, wait for 3 seconds or more without pressing the panel key.

18
Port Description
AUDIO OUT
Connects to the audio of a source device.
RS232C IN
Connects to MDC using an RS232C adapter.
AUDIO IN
Receives sound from a PC via an audio cable.
HDMI 1, HDMI 2
Connects to a source device using a HDMI cable or HDMI-DVI cable.
DVI/PC/MAGICINFO IN
DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
PC: Connects a D-SUB cable (via a DVI-RGB adapter) or a DVI-RGB cable to a PC.
MAGICINFO IN: Use the (dedicated) DP-DVI cable when connecting a network box (sold
separately).
USB ¨(1.0A)
Connect to a USB memory device.
―The USB ports on the product accept a maximum constant current of 1.0A. If the
maximum value is exceeded, USB ports may not work.
AV IN / COMPONENT IN
Connects to a source device using the AV/Component adapter.
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
Reverse Side
―The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
DCH

19
Port Description
USB ¨(1.0A)
Connect to a USB memory device.
―The USB ports on the product accept a maximum constant current of
1.0A. If the maximum value is exceeded, USB ports may not work.
HDMI IN 1
Connects to a source device using a HDMI cable or HDMI-DVI cable.
HDMI IN 2
DVI/MAGICINFO IN
DVI: Connects to a source device using a DVI cable or HDMI-DVI cable.
MAGICINFO IN: To use MagicInfo, make sure to connect the DP-DVI cable.
RS232C IN
Connects to MDC using an RS232C adapter.
AV/COMPONENT IN
Connects to a source device using the AV/Component adapter.
RJ45
Connects to MDC using a LAN cable. (10/100 Mbps)
DVI/HDMI/AUDIO IN
Receives sound from a PC via an audio cable.
AUDIO OUT
Connects to the audio of a source device.
Reverse Side
―The colour and shape of parts may differ from what is shown.
Specifications are subject to change without notice to improve quality.
DCJ

20
Anti-theft Lock
―An anti-theft lock allows you to use the product securely even in public places.
―The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for
details.
―The following images are for reference only. Real-life situations may differ from what is shown in the images.
To lock an anti-theft locking device:
―Stand: Sold separately
DCH DCJ
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
– An anti-theft locking device can be purchased separately.
– Refer to the user guide provided with your anti-theft locking device for details.
– Anti-theft locking devices can be purchased at electronics retailers or online.