Samsung NC221-TS User manual

User manual
NC221
NC221-S
NC221-TS
NC221-TW
NC221W
NC241
NC241-TS
NC241-TW
NC241W
The color and the appearance may differ depending on
the product, and the specifications are subject to
change without prior notice to improve the performance.
BN46-00099F-03

Table Of Contents 2
Table Of Contents
BEFORE USING THE
PRODUCT
7 Copyright
7 Icons used in this manual
8 Cleaning
9 Securing the Installation Space
9 Precautions for storage
10 Safety Precautions
10 Symbols
11 Electricity and Safety
12 Installation and Safety
14 Operation and Safety
17 Correct posture to use the product
PREPARATIONS 18 Checking the Contents
18 Checking the Components
19 Parts
19 Frontal Buttons
21 Reverse Side
22 Installation
22 Attaching the cradle
23 Adjusting the Product Tilt and Height
23 Rotating the Monitor
24 Installing a Wall-mount Kit or Desktop Stand
26 Anti-theft Lock
USING "PCOIP" 27 What is a "PC over IP"?
28 Connection to Use "PCoIP"
28 LAN Connection
28 Connecting USB Devices
29 Connecting a Microphone
29 Connecting to Headphones or Speakers
30 Connecting to a Secondary Monitor
30 Connecting the Power

Table Of Contents
Table Of Contents 3
31 Connect to the host PC using a LAN
cable
32 "PCoIP"
32 On Screen Display (OSD)
32 Connect Screen
33 OSD Options Menu
34 Configuration Window
49 Diagnostics Window
53 Information Window
55 User Settings Window
62 Password Window
64 Wake On LAN
65 Wake on USB
66 OSD Logo Upload
67 Firmwre Update
CONNECTING AND USING
A SOURCE DEVICE
68 Before Connecting
68 Pre-connection Checkpoints
69 Connecting and Using a PC
69 Connecting to a PC
70 "Windows Driver" Installation
71 Setting Optimum Resolution
SCREEN SETUP 72 Brightness
72 Configuring Brightness
73 Contrast
73 Configuring Contrast
74 Sharpness
74 Configuring Sharpness
75 SAMSUNG MAGIC Bright
75 Configuring SAMSUNG MAGIC Bright
76 Coarse
76 Adjusting Coarse

Table Of Contents
Table Of Contents 4
77 Fine
77 Adjusting Fine
CONFIGURING TINT 78 SAMSUNG MAGIC Color
78 Configuring SAMSUNG MAGIC Color
79 Red
79 Configuring Red
80 Green
80 Configuring Green
81 Blue
81 Configuring Blue
82 Color Tone
82 Configuring the Color Tone Settings
83 Gamma
83 Configuring Gamma
RESIZING OR
RELOCATING THE
SCREEN
84 H-Position & V-Position
84 Configuring H-Position & V-Position
85 Menu H-Position & Menu V-Position
85 Configuring Menu H-Position & Menu V-
Position
SETUP AND RESET 86 Reset
86 Initializing Settings (Reset)
87 Language
87 Changing the Language
88 Display Time
88 Configuring Display Time
89 Menu Transparency
89 Changing Menu Transparency

Table Of Contents
Table Of Contents 5
90 Power Key
90 Enabling Power Key
INFORMATION MENU AND
OTHERS
91 INFORMATION
91 Displaying INFORMATION
91 Configuring Volume in the Initial Screen
INSTALLING THE
SOFTWARE
92 Natural Color
92 What is Natural Color?
93 MultiScreen
93 Installing the Software
94 Removing the Software
TROUBLESHOOTING
GUIDE
95 Requirements Before Contacting
Samsung Customer Service Center
95 Testing the Product
95 Checking the Resolution and Frequency
95 Check the following.
98 Q & A
SPECIFICATIONS 100 General
102 Standard Signal Mode Table
APPENDIX 104 Contact SAMSUNG WORLD WIDE
110 Responsibility for the Pay Service (Cost
to Customers)
110 Not a product defect
110 A Product damage caused by customer's fault
110 Others
111 Correct Disposal
111 Correct Disposal of This Product (Waste
Electrical & Electronic Equipment)
111 Correct disposal of batteries in this product

Table Of Contents
Table Of Contents 6
112 Terminology
INDEX

7
Before Using the Product
Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is
prohibited.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Icons used in this manual
An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
(b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is
carried out.
The following images are for reference only. Real-life situations may
differ from what is shown in the images.

8
Before Using the Product
Before Using the Product
Cleaning
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1. Power off the monitor and computer.
2. Disconnect the power cord from the monitor.
Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
3. Wipe the monitor screen using a clean, soft and dry cloth.
Do not apply a cleaning agent that contains alcohol,
solvent, or surfactant to the monitor.
Do not spray water or detergent directly on the product.
4. Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the monitor.
5. Connect the power cord to the product after cleaning the product.
6. Power on the monitor and computer.
!
!

9
Before Using the Product
Before Using the Product
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire
and damage the product. Be sure to allow the amount of space as shown below or greater when
installing the product.
The exterior may differ depending on the product.
Precautions for storage
Be sure to contact Samsung Customer Service Center (page 104) if the inside of the monitor needs
cleaning. (Service fee will be charged.)
10 cm (3.9 Inches)
10 cm (3.9 Inches)
10 cm (3.9 Inches)
10 cm
(3.9 Inches)
10 cm
(3.9 Inches)

10
Before Using the Product
Before Using the Product
Safety Precautions
Symbols
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR
BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to
make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and
maintenance has been included with this product.
Warning A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are
not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.

11
Before Using the Product
Before Using the Product
Electricity and Safety
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
An electric shock or fire may result.
Do not plug many products into the same power socket.
Otherwise, the socket may overheat and cause a fire.
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
An unstable connection may cause a fire.
Ensure you connect the power plug to a grounded power socket. (type 1
insulated devices only).
An electric shock or injury may result.
Do not bend or pull the power cord with force. Do not weigh the power cord
down with a heavy object.
A damaged power cord may cause an electric shock or fire.
Do not place the power cord or product near heat sources.
An electric shock or fire may result.
Remove foreign substances such as dust around the plug pins and power socket
with a dry cloth.
Otherwise, a fire may result.
!
!
!

12
Before Using the Product
Before Using the Product
Caution
Installation and Safety
Warning
Do not unplug the power cord when the product is in use.
The product may become damaged by an electric shock.
Do not use the power cord for products other than authorized products supplied
by Samsung.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
If any problem occurs in the product, unplug the power cable to completely
cut the power to the product.
Power to the product cannot be completely cut off with the power button.
Hold the plug when disconnecting the power cord from the power socket.
An electric shock or fire may result.
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP
OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
Otherwise, a fire may result.
Avoid installing the product in a narrow space with bad ventilation, such as a
bookshelf or wall closet.
Otherwise, a fire may result due to an increased internal temperature.
Keep the plastic packaging bag for the product in a place that cannot be reached
by children.
Children may suffocate.
!
!
!
!

13
Before Using the Product
Before Using the Product
Caution
Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.).
The product may fall and break or cause a personal injury.
Using the product in an area with excess vibration may damage the product
or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water
drips, etc.), oil, or smoke.
An electric shock or fire may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.
Otherwise, the product lifespan may be reduced, or a fire may result.
Do not install the product within the reach of young children.
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install
the product in a kitchen or near a kitchen counter.
Take care not to drop the product when moving it.
Otherwise, product failure or personal injury may result.
Do not set down the product on its front.
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom
edge of the front of the product is not protruding.
The product may fall and break or cause a personal injury.
Install the product only on cabinets or shelves of the right size.
!
!

14
Before Using the Product
Before Using the Product
Operation and Safety
Warning
Put down the product carefully.
The product may fall and break or cause a personal injury.
Installing the product in an unusual place (a place exposed to a lot of fine dust,
chemical substances, extreme temperatures or a significant presence of
moisture, or a place where the product will operate continuously for an extended
period of time) may seriously affect its performance.
Be sure to consult Samsung Customer Service Center (page 104) before
installation if you want to install the product at such a place.
High voltage runs through the product. Do not attempt to disassemble, repair, or
modify the product on your own.
An electric shock or fire may result.
Contact Samsung Customer Service Center (page 104) for repair.
Before moving the product, turn off the power switch and disconnect the power
cable and all other connected cables.
Otherwise, the power cord may be damaged and a fire or electric shock may
result.
If the product generates a strange noise, a burning smell, or smoke, remove the
power cord immediately and contact Samsung Customer Service Center (page
104).
An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
The product may fall, and your child may become injured or seriously
harmed.
If the product falls or the exterior is damaged, power off the product, remove the
power cord, and contact Samsung Customer Service Center (page 104).
Otherwise, an electric shock or fire may result.
Do not put a heavy object, toy, or sweets on top of the product.
The product or heavy objects may fall as children try to reach for the toy or
sweets resulting in a serious injury.
!
SAMSUNG
!
!
!

15
Before Using the Product
Before Using the Product
If there is a thunderstorm or lightning strike, turn off the power and disconnect the
power cable.
An electric shock or fire may result.
Do not drop objects on the product or apply impact.
An electric shock or fire may result.
Do not move the product by pulling the power cord or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock
or fire may result.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate
the area immediately.
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock
or fire may result.
Do not use or keep combustible spray or an inflammable substance near the
product.
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
Otherwise, a fire may result from an increased internal temperature.
Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable
object (paper, match, etc.) into the vent or ports of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service
Center (page 104).
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service
Center (page 104).
Product failure, an electric shock or fire may result.
!
!
!
GAS
!
10 0

16
Before Using the Product
Before Using the Product
Caution
Leaving the screen fixed on a stationary image for an extended period of time
may cause afterimage burn-in or defective pixels.
If you are not going to use the product for an extended period of time,
activate power-saving mode or a moving-picture screen saver.
Disconnect the power cord from the power socket if you do not plan on using the
product for an extended period of time (vacation, etc.).
Otherwise, a fire may result from accumulated dust, overheating, an electric
shock, or electric leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
Looking at the screen too close for an extended period of time can deteriorate
your eyesight.
Do not hold the monitor upside-down or move it by holding the stand.
The product may fall and break or cause a personal injury.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an extended
period of time as it will become hot.
Store the small accessories used with the product out of reach of children.
!
!
-_-
!
!
!
!
!

17
Before Using the Product
Before Using the Product
Correct posture to use the product
Exercise caution when adjusting the product angle or stand height.
Otherwise, children's fingers or hands may become stuck and injured.
Tilting the product excessively may cause it to fall and result in personal
injury.
Do not place heavy objects on the product.
Product failure or personal injure may result.
Do not increase the volume too high when using headphones (earphones).
Sound particularly at a higher volume could potentially affect long-term
hearing.
!
Use the product in the correct posture as follows:
Straighten your back.
Allow a distance of 45 to 50cm between your eye and the screen, and look slightly
downward at the screen.
Keep your eyes directly in front of the screen.
Adjust the angle so light does not reflect on the screen.
Keep your forearms perpendicular to your upper arms and level with the back of
your hands.
Keep your elbows at about a right angle.
Adjust the height of the product so you can keep your knees bent at 90 degrees or
more, your heels attached to the floor, and your arms lower than your heart.

18
1 Preparations
1 Preparations
1.1 Checking the Contents
1.1.1 Checking the Components
Contact the dealer from whom you purchased the product if any item is missing.
The appearance of the components may differ from the images shown.
Components
Components may vary depending on the country.
Quick Setup Guide Warranty card
(Not available in some locations) Regulatory guide
User manual Power cable Stand base

19
Preparations
1
1 Preparations
1.2 Parts
1.2.1 Frontal Buttons
The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.
Icons Description
Open or close the onscreen display (OSD) menu, or return to the
parent menu.
OSD control lock: Maintain the current settings, or lock the OSD
control to prevent unintended changes to settings.
Enable: To lock the OSD control, press the MENU button [ ] for
five seconds.
Disable: To unlock the locked OSD control, press the MENU button
[ ] for more than five seconds.
Connect to a server.
Move to the upper or lower menu or adjust the value for an option on the
OSD menu.
Adjust the Volume.
When the OSD guide is displayed, the [ ] button activates the function
assigned to Volume.
SOURCE AUTO
SOURCE AUTO
OSD Guide
MENU
M
ENU

20
Preparations
1
1 Preparations
Confirm a menu selection.
Pressing the [ ] button when the OSD menu is not displayed will
change the input source (Client/Analog). If you power on the product or
change the input source by pressing the [ ] button, a message that
shows the changed input source will appear at the top left corner of the
screen.
Analog mode: Automatically adjust the screen settings.
Client mode: Disconnect from the server.
Power on or off the product.
Go to SETUP&RESET Power Key and select Power Off or
Screen Off. (Refer to "7.5 Power Key" for details on
Power Key).
To turn the product on or off when Power Off is selected, press
the power button.
The default setting is Power Off.
OSD Guide
When a control button on the product is pressed, the OSD guide will be
displayed before the onscreen menu opens. (The guide shows the
function of the button pressed.)
To access the onscreen menu when the guide is displayed, press the
corresponding button again.
The OSD guide may vary depending on the function or product model.
Refer to the actual product.
Icons Description