Samsung SND-5010 User manual

Copyright
©2012 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
is the registered logo of Samsung Techwin Co., Ltd.
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall
be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no
formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own
responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.
Design and specifications are subject to change without prior notice.
The default password can be exposed to a hacking thread so it is recommended to change the password
after installing the product.
Note that the security and other related issues caused by the unchanged password shall be responsible
for the user.
Network Camera
User Manual

English _3
●OVERVIEW
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety, If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
overview

overview
4_ overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PROCUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
To prevent injury, this apparatus must be securely attached to the ceiling in
accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.

English _5
●OVERVIEW
Class construction
An apparatus with CLASS construction shall be connected to a MAINS
socket outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call
a repair man in your location.
When used outside of the U.S., it may be used HAR code with fittings of
an approved agency is employed.
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The BNC Out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
If you keep the BNC cable connected, a risk of lightening may cause damage
or malfunction to the product.
Please use the input power with just one camera and other devices must not
be connected.

overview
6_ overview
Please read the following recommend safety precautions carefully.
yDo not Place this apparatus on an uneven surface.
yDo not install on a surface where it is exposed to direct sunlight, near
heating equipment or heavy cold area.
yDo not place this apparatus near conductive material.
yDo not attempt to service this apparatus yourself.
yDo not place a glass of water on the product.
yDo not install near any magnetic sources.
yDo not block any ventilation openings.
yDo not place heavy items on the product.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
yReference : In case of providing information for helping of product’s usages
yNotice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.

English _7
●OVERVIEW
CONTENTS
OVERVIEW
3
3Important Safety Instructions
9Product Features
9Recomended PC Specifications
10 What’s Included
11 At a Glance
INSTALLATION &
CONNECTION
13
13 Installation
15 Connecting with other Device
NETWORK CONNECTION
AND SETUP
16
16 Connecting the Camera Directly
to Local Area Networking
17 Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
18 Connecting the Camera Directly
to a PPPoE Modem
19 Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
20 Buttons used in IP Installer
21 Static IP Setup
25 Dynamic IP Setup
26
Port Range Forward (Port Mapping)
Setup
28 Connecting to the Camera from a
Shared Local PC
28 Connecting to the Camera from a
Remote PC via the Internet

overview
8_ overview
SETUP SCREEN
34
34 Setup
34 Video Setup
43 Network Setup
52 Event Setup
58 System Setup
APPENDIX
64
64 Specification
69 Product Overview
70 Troubleshooting
71 Open Source Announcement
72 License
75 GPL/LGPL Software License
WEB VIEWER
29
29 Connecting to the Camera
30 Login
31 Installing STW WebViewer Plugin
32 Using the Live Screen

English _9
●OVERVIEW
PRODUCT FEATURES
yMulti-Streaming
This network camera can display videos in different resolutions and qualities simultane-
ously using different CODECs.
yWeb Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
yAlarm
If an event occurs, the event-related video will be transferred to the email or FTP server
specified by the user.
yVideo Motion Detection
Detects a motion from the video before triggering an event.
yScreen change detection feature
If the monitoring is interrupted in any way, the camera will trigger the event alarm.
yONVIF Compliance
This product supports ONVIF.
For more information, refer to www.onvif.org.
RECOMENDED PC SPECIFICATIONS
yCPU : Intel(R) Core(TM)2 2.4 GHz or higher
yOperating System : Windows XP, VISTA, 7, Mac OS
yResolution : 1280X1024 pixels or higher (32 bit color)
yRAM : 2GB or higher
yWeb Browser : Internet Explorer 7 or later, Firefox 9 or later, Chrome 15 or later, Safari 5.1
or later
`Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
`It is recommended to connect to IPv6 in Windows 7.
yVideo Memory : 256MB or higher
J
`If the driver of the video graphic adapter is not installed properly or is not the latest version, the
video may not be played properly.
`For a multi-monitoring system involving at least 2 monitors, the playback performance can be
deteriorated depending on the system.

overview
10_ overview
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
Appearance Item Name Quantity Description
Camera 1
Instruction book,
Installer S/W CD,
CMS S/W DVD
2
Quick Guide (Optional) 1
Cable for the testing monitor 1Used to test the camera connection to a
portable display device
Template for installation
1
Product installation guide
M4 Tapping Screw
3
Used to fix camera onto a ceiling
M
`The Test Monitor Cable is connected to a portable display device and used for testing the camera.
`The BNC Out terminal of the product is provided for easier installation, and is not recommended
for monitoring purposes.

English _11
●OVERVIEW
AT A GLANCE
Appearance
Item Description
a
PoE Connector Connects to the network and supplies power through Ethernet cable.
b
Screw Cover Screw cover, the screw is used to separate the dome cover.
c
Dome Cover Dome cover for the lens and unit protection.
M
`Clean the lens if contaminated softly with a lens tissue or cloth to which you have applied ethanol.
`This model does not support LED indication. For further checking on operational indication, check
camera’s internal indicator.
a
c
b

overview
12_ overview
Inside
Item Description
a
Fixing Hole Used for securing the camera to the ceiling.
b
System Indicator ON : When the system operates normally
OFF : If the system does not operate properly
c
Reset Button
Resets the camera settings to the default. Press and hold it for about 5
seconds to turn off the system indicator and restart the system.
J
If you reset the camera, the network settings will be adjusted so that
DHCP can be enabled. If there is no DHCP server in the network, you
must run the IP Installer program to change the basic network settings
such as IP address, Subnet mask, Gateway, etc., before you can
connect to the network.
d
Lens Lens module that produces video.
e
Lens Cover Cover that is used to fix framing angle of the lens module.
f
Monitor to install Using the test monitor cable, you can connect to a mobile display for camera
test.
a
b
c
f
e
d

English _13
●INSTALLATION & CONNECTION
INSTALLATION
Precautions before installation
Ensure you read out the following instructions before installing the camera:
yWhen installing on a ceiling, desired spot must be capable of supporting at least 5 times
of the camera’s weight.
yStuck-in or peeled-off cables can cause damage to the product or a fire.
yFor safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case.
Disassembling
Open the screw cover, unscrew it counterclockwise to
separate the dome cover.
Installation
1. Select a location where you want to install the camera.
2. Insert the provided screw into the camera hole and turn
it clockwise to fix the camera.
3. Put the dome cover back and fasten the screw, screw
it clockwise to fix the cover.
installation & connection
Fixing Hole

installation & connection
14_ installation & connection
Adjusting the monitoring direction for the camera
❖Adjusting the monitoring direction
You can adjust the camera direction only when the camera is fixed on the ceiling.
Then, turning the camera to the left or right is referred to as “Panning”, while tilting the
angle is “Tilting”. For panning, the panning limit is 10° for the clockwise, and 10° for the
counterclockwise, a total of 20° enabled; further rotation is stopped by the stopper.
- Adjust the panning angle so that the camera settles in the right horizontal position.
You can adjust the panning up to 10° in each one direction, and 10° in the other
direction, a total of 20°.
- Adjust the tilting angle so that the camera settles in the right vertical position. You can
adjust the tilting between 0° and 90°.
❖Methods of adjustment
1. Loosen the screws on both ends of the lens cover by turning them counter
clockwise.
①Adjust camera’s panning to frame desired screen. At the moment, adjusted camera
should be able to frame all desired angle with Tilting.
②Then, adjust the tilting angle so that the camera faces the monitoring direction.
2. When done, turn the screw clockwise to fix the tilted angle of the lens.
J
`When adjusting the lens’ angle, be careful not to apply excessive force to avoid operating parts.
Loosening screws at both ends of lens cover may help adjusting.
`If you set the camera’s tilt angle over 90°, the camera can be obstructed.
Lens Cover

English _15
●INSTALLATION & CONNECTION
CONNECTING WITH OTHER DEVICE
J
`The BNC Out terminal of the product is provided for easier installation, and is not recommended
for monitoring purposes.
If you keep the BNC cable connected, a risk of lightening may cause damage or malfunction to
the product.
Powering and networking
Connect the PoE device and camera’s PoE connectors.
J
`Connect to a PoE (Power over Ethernet) enabled router’s PoE connector.
`Use PoE (Power over Ethernet) that is compliant with the IEEE802.3af protocols.
Monitor
PoE Device
Monitor Out
PoE Connector

16_ network connection and setup
network connection and setup
You can set up the network settings according to your network configurations.
CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA
NETWORKING
Connecting to the camera from a local PC in the LAN
1. Launch an Internet browser on the local PC.
2. Enter the IP address of the camera in the address bar of the browser.
M
`A remote PC in an external Internet out of the LAN network may not be able to connect to the
camera installed in the intranet if the port-forwarding is not properly set or a firewall is set.
In this case, to resolve the problem, contact your network administrator.
`By factory default, the IP address will be assigned from the DHCP server automatically. If there is
no DHCP server available, the IP address will be set to 192.168.1.100.
To change the IP address, use the IP Installer.
For further details on IP Installer use, refer to “Static IP Setup”. (Page 21)
<Local Network>
Camera
Camera
Local PC
INTERNET
Firewall External Remote PC
DDNS Server
(Data Center, KOREA)

English _17
●
NETWORK CONNECTION AND SETUP
CONNECTING THE CAMERA DIRECTLY TO A DHCP
BASED DSL/CABLE MODEM
1. Use the cross LAN cable to connect the network cable directly to your PC.
2. Run the IP Installer and change the IP address of the camera so that you can use
the web browser on your desktop to connect to the Internet.
3. Use the Internet browser to connect to the camera.
4. Move to [Setup] page.
5. Move to [Network] – [DDNS] and configure the DDNS settings.
6. Move to [Network] – [Interface], and set the network type to [DHCP].
7. Connect the camera, which was removed from your PC, directly to the modem.
8. Restart the camera.
M
`For registering the DDNS settings, refer to “Registering with DDNS”. (page 46)
`For configuring the DDNS settings, refer to “DDNS”. (page 45)
`For setting the network type, refer to “Interface”. (page 43)
Camera External Remote PC
DDNS Server
(Data Center, KOREA)
DSL/Cable Modem
INTERNET

18_ network connection and setup
network connection and setup
CONNECTING THE CAMERA DIRECTLY TO A PPPoE
MODEM
1. Use the cross LAN cable to connect the network cable directly to your PC.
2. Run the IP Installer and change the IP address of the camera so that you can use
the web browser on your desktop to connect to the Internet.
3. Use the Internet browser to connect to the camera.
4. Move to [Setup] page.
5. Move to [Network] – [DDNS] and configure the DDNS settings.
6. Move to [Network] – [Interface], and set the network type to [PPPoE].
7. Connect the camera, which was removed from your PC, directly to the modem.
8. Restart the camera.
M
`For registering the DDNS settings, refer to “Registering with DDNS”. (page 46)
`For configuring the DDNS settings, refer to “DDNS”. (page 45)
`For setting the network type, refer to “Interface”. (page 43)
Camera External Remote PC
DDNS Server
(Data Center, KOREA)
PPPoE Modem
INTERNET

English _19
●
NETWORK CONNECTION AND SETUP
CONNECTING THE CAMERA TO A BROADBAND ROUTER
WITH THE PPPoE/CABLE MODEM
This is for a small network environment such as homes, SOHO and ordinary shops.
Configuring the network settings of the local PC connected to a
Broadband Router
Configuring the network settings of the local PC connected to a Broadband Router, follow
the instructions below.
ySelect : <Network Neighborhood> <Properties> <Local Area Connection>
<Properties> <General> <Internet Protocol (TCP/IP)> <Properties>
<Obtain an IP address automatically> or <Use the following IP address>.
yFollow the instructions below if you select <Use the following IP address>:
ex1) If the address (LAN IP) of the Broadband Router is 192.168.1.1
IP address : 192.168.1.100
Subnet Mask : 255.255.255.0
Default Gateway : 192.168.1.1
ex2) If the address (LAN IP) of the Broadband Router is 192.168.0.1
IP address : 192.168.0.100
Subnet Mask : 255.255.255.0
Default Gateway : 192.168.0.1
ex3) If the address (LAN IP) of the Broadband Router is 192.168.xxx.1
IP address : 192.168.xxx.100
Subnet Mask : 255.255.255.0
Default Gateway : 192.168.xxx.1
M
`For the address of the Broadband Router, refer to the product’s documentation.
`For more information about port forwarding of the broadband router, refer to “Port Range
Forward (Port Mapping) Setup”. (Page 26)
Camera
Camera
Local PC
Broadband
Router
PPPoE or
Cable Modem
PPPoE or
Cable Modem External Remote PC
DDNS Server
(Data Center, KOREA)
INTERNET

20_ network connection and setup
network connection and setup
BUTTONS USED IN IP INSTALLER
Item Description
a
Device Name
Model name of the connected camera.
Click the column to sort the list by model name.
However, search will be stopped if clicked during the search.
b
Alias This function is not currently implemented.
c
Mode Displays either <Static>, <Dynamic> or <PPPoE> for the current network
connection status.
d
MAC(Ethernet)
Address
Ethernet address for the connected camera.
Click the column to sort the list by Ethernet address.
However, search will be stopped if clicked during the search.
e
IP Address
IP address.
Click the column to sort the list by IP address.
However, search will be stopped if clicked during the search.
f
Protocol
Network setting for the camera.
The factory default is “IPv4”.
Cameras with the IPv6 setting will be displayed “IPv6”.
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