Samsung RS64R5311M9/FA User manual

Refrigerator
User manual
Free Standing Appliance

English
2
Contents
Contents
Safety information 3
What you need to know about the safety instructions 3
Important safety symbols and precautions: 4
Important safety precautions 5
Severe warning signs for transportation and site 8
Critical installation warnings 9
Installation cautions 12
Critical usage warnings 12
Usage cautions 17
Cleaning cautions 19
Critical disposal warnings 21
Additional tips for proper usage 22
Instructions about the WEEE 23
Installation 24
Refrigerator at a glance 24
Step-by-step installation 27
Door removal for entrance 37
Operations 42
Feature panel 42
Dispenser panel (applicable models only) 47
Special features 48
Maintenance 54
Handle and care 54
Cleaning 56
Replacement 58
Troubleshooting 60
General 60
Do you hear abnormal sounds from the refrigerator? 64

English 3
Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features and functions that your new appliance
offers safely and efciently.
What you need to know about the safety instructions
• Warnings and Important Safety Instructions in this manual
do not cover all possible conditions and situations that may
occur.
It is your responsibility to use common sense, caution,
and care when installing, maintaining, and operating your
appliance.
• Because these following operating instructions cover various
models, the characteristics of your refrigerator may differ
slightly from those described in this manual and not all
warning signs may be applicable. If you have any questions
or concerns, contact your nearest service center or nd help
and information online at www.samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your appliance. When this product contains ammable gas
(Refrigerant R-600a), contact your local authority in regard to
safe disposal of this product.
• In order to avoid the creation of a ammable gas-air mixture
if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance may be sited depends on the
amount of refrigerant used.
• Never start up an appliance showing any signs of damage. If
in doubt, consult your dealer. The room must be 1 m3in size
for every 8 g of R-600a refrigerant inside the appliance.
The amount of refrigerant in your particular appliance is
shown on the identication plate inside the appliance.
Safety information

Safety information
English
4
Safety information
• Refrigerant squirting out of the pipes could ignite or cause an
eye injury. When refrigerant leaks from the pipe, avoid any
naked ames and move anything ammable away from the
product and ventilate the room immediately.
- Failing to do so may result in re or explosion.
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual
uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal
injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal
injury and/or property damage.
NOTE
Useful information that helps users understand or benet from
the refrigerator.
These warning signs are here to prevent injury to you and
others.
Please follow them carefully.
After reading this section, keep it in a safe place for future
reference.

English 5
Safety information
Important safety precautions
Warning; Risk of re / ammable materials
WARNING
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not locate multiple portable socket-outlets or portable
power supplies at the rear of the appliance.
• Fill with potable water only.
• Connect to potable water supply only.
• Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
• Do not use mechanical devices or any other means
to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental
capabilities, or those who lack experience and knowledge,
unless they have been given supervision or instruction
concerning the use of the appliance by a person responsible
for their safety.

Safety information
English
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Safety information
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without
supervision.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons
in order to avoid a hazard.
• The socket must be easily accessible so that the appliance can
be quickly disconnected from the supply in an emergency.
- It must be outside the area of the rear of the appliance.
• Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance.
• If the product is equipped with LED lamps, do not disassemble
the Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
- Use only the LED Lamps provided by the manufacturer or
its service agents.
• New hose-sets supplied with the appliance are to be used and
old hose-sets should not be reused.
• Have the refrigerator’s water supply connected only to a
potable water supply. To operate the ice maker properly,
water pressure of 206 ~ 861 kPa (30 ~ 125 psi) is required.
• For the most efcient use of energy, please keep the all inner
ttings such as baskets, drawers, shelves on the position
supplied by manufacturer.
• To get the best energy efciency of this product, please leave
all shelves, drawers and baskets on their original position.

English 7
Safety information
How to minimize the energy consumption
• Install the appliance in a cool, dry room with adequate
ventilation.
• Ensure that it is not exposed to direct sunlight and never put
it near a direct source of heat (radiator, for example).
- Not to block any vents or grilles is recommended for
energy efciency.
- Allow warm food to cool down before placing it in the
appliance.
- Put frozen food in the refrigerator to thaw. You can then
use the low temperatures of the frozen products to cool
food in the refrigerator.
- Do not keep the door of the appliance open for too long
when putting food in or taking food out.
- The shorter time for which the door is open, the less ice
will form in the freezer.
- Clean the rear of the refrigerator regularly. Dust increases
energy consumption.
- Do not set temperature colder than necessary.
- Ensure sufcient air exhaust at the refrigerator base and
at the back wall of the refrigerator. Do not cover air vent
openings.
- Allow clearance to the right, left, back and top when
installing. This will help reduce power consumption and
keep your energy bills lower.
This appliance is intended to be used in household and similar
applications such as
- staff kitchen areas in shops, ofces and other working
environments;

Safety information
English
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Safety information
- farm houses and by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should
be taken to ensure that no parts of the refrigerating circuit
are damaged.
- Refrigerant leaking from the pipe work could ignite or
cause an eye injury. If a leak is detected, avoid any naked
ames or potential sources of ignition and air the room in
which the appliance is standing for several minutes.
- This appliance contains a small amount of isobutane
refrigerant (R-600a), a natural gas with high environmental
compatibility that is, however, also combustible. When
transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are
damaged.
• When transporting and installing the refrigerator, do not
touch the water hose on the back side of the refrigerator.
- This may damage the refrigerator and as a result the water
dispenser can not be used.

English 9
Safety information
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place
where it may come in contact with water.
- Deteriorated insulation on electrical parts may cause an
electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it to
the heat from stoves, room heaters, or other appliances.
• Do not plug several appliances into the same multiple power
strip. The refrigerator should always be plugged into its own
individual electrical outlet which has a voltage rating that
matches the voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause a
re hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion damage
along its length or at either end.
• Do not bend the power cord excessively or place heavy
objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a
heavy object on the power cord, insert the power cord
between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.

Safety information
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Safety information
• Never unplug your refrigerator by pulling on the power cord.
Always grip the plug rmly and pull straight out from the
outlet.
- Damage to the cord may cause a short-circuit, re, and/or
electric shock.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an
explosion or re.
• Do not install this appliance near a heater or inammable
material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you
use it.
• Connect the power plug in the proper position with the cord
hanging down.
- If you connect the power plug upside down, the wire can
get cut off and cause a re or electric shock.
• Make sure that the power plug is not crushed or damaged by
the back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the
packing materials on his or her head.
• Do not install this appliance in a humid, oily or dusty location,
in a location exposed to direct sunlight and water (rain drops).
- Deteriorated insulation of electrical parts may cause an
electric shock or re.
• If any dust or water is in the refrigerator, pull out power plug
and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.

English 11
Safety information
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the
product, or injury.
• You need to remove all the protective plastic lm before you
initially plug the product in.
• Children should be supervised to ensure that they do not play
with the snap rings used for door adjustment or the water
tube clips.
- There is risk of death by suffocation if a child swallows a
snap ring or water tube clip. Keep the snap rings and water
tube clips out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator
before attempting to investigate or repair any part of the
appliance. Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential
lightning attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage from
the refrigerator.
- This may result in an electric shock, re, explosion, or
problems with the product.
• Plug the power plug into the wall socket rmly. Do not use
a damaged power plug, damaged power cord, or loose wall
socket.
- This may result in an electric shock or re.
• The fuse on the refrigerator must be changed by a qualied
technician or service company.
- Failing to do so may result in an electric shock or personal
injury.

Safety information
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Safety information
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on
a at surface.
- If your refrigerator is not level, cooling efciency and
durability can be declined.
• Allow the appliance to stand for 2-3 hours before loading
foods after installation and turning on.
• We strongly recommend you have a qualied technician or
service company install the refrigerator.
- Failing to do so may result in an electric shock, re,
explosion, problems with the product, or injury.
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet
hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and
cause personal injury and/or material damage.
• Do not insert hands, feet or metal objects (such as chopsticks,
etc.) into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products
stored in the freezer with wet hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.

English 13
Safety information
• Do not keep volatile or ammable objects or substances
(benzene, thinner, propane gas, alcohol, ether, LP gas, and
other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play
with the appliance.
- Keep ngers out of “pinch point” areas. Clearances between
the doors and cabinet are necessarily small. Be careful
when you open the doors if children are in the area.
• Do not put your ngers or children's ngers between the
doors.
- Keep ngers out of the left and right door gaps. Be careful
when you open the doors if your ngers are in between
the doors.
• Do not let children hang on the door or door bins. A serious
injury may occur.
• Do not let children go inside the refrigerator. They could
become trapped.
• Do not insert your hands into the bottom area under the
appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials, or
temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not
be stored in the refrigerator.
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service
center.
• If any dust or water is in Refrigerator, pull out power plug
and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.

Safety information
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Safety information
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter inside
the refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or
personal injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause
personal injury or material damage.
• Do not spray volatile material such as insecticide onto the
surface of the appliance.
- As well as being harmful to humans, it may also result in an
electric shock, re, or problems with the product.
• Never put ngers or other objects into the water dispenser
hole, ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature
such as ammable sprays, ammable objects, dry ice,
medicine, or chemicals near or inside of the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator.
Do not place a lighted candle in the refrigerator for removing
bad odours.
- This may result in an electric shock or re.
• Fill the water tank, ice tray and water cubes only with potable
water (mineral water or puried water).
- Do not ll the tank with tea, juice or sports drink, this may
damage the refrigerator.

English 15
Safety information
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance. This may result in an
electric shock, re, problems with the product, or injury. Do
not put a container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Never stare directly at the UV LED lamp for long periods of
time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put shelf in upside down. Shelf stopper could not
work.
- It may cause a personal injury because of glass shelf drop.
• Keep ngers out of “pinch point” areas. Clearances between
the doors and cabinet are necessarily small. Be careful when
you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential
sources of ignition, and air the room in which the appliance is
standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Bottles should be stored tightly together so that they do not
fall out.
• This product is intended only for the storage of food in a
domestic environment.
• Never put ngers or other objects into the water dispenser
hole, ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the
refrigerator yourself.
• Do not use any fuse (such as cooper, steel wire, etc.) other
than a standard fuse.

Safety information
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Safety information
• If your refrigerator needs to be repaired or reinstalled,
contact your nearest service center.
- Failing to do so may result in an electric shock, re,
problems with the product, or injury.
• If the refrigerator emits a burning smell or smoke, unplug
the refrigerator immediately and contact your Samsung
Electronics service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the
interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact
a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord or
loose wall socket.
- This may result in an electric shock or re.

English 17
Safety information
Usage cautions
CAUTION
• Do not refreeze thawed food.
- Frozen and thawed food will develop harmful bacteria
faster than fresh.
- The second thaw will break down even more cells, leaching
out moisture and changing the integrity of the product.
• Do not thaw meat at room temperature.
- Safety will depend on whether the raw product was
handled properly.
• Do not place glass bottles or carbonated beverages into the
freezer.
- The container may freeze and break, and this may result in
injury.
• Use only the ice maker provided with the refrigerator.
• If you will be away from home for a long period of time (on
vacation, for example) and won’t be using the water or ice
dispensers, close the water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long period
of time, (3 weeks or more) empty the refrigerator including
the ice bucket, unplug it, close the water valve, wipe excess
moisture from the inside walls, and leave the doors open to
prevent odors and mold.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the
refrigerator as this can obstruct free air circulation in the
refrigerator compartment.
- Wrap food up properly or place it in airtight containers
before putting it into the refrigerator.
- Please observe maximum storage times and expiration dates of
frozen goods.

Safety information
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Safety information
- There is no need to disconnect the refrigerator from the
power supply if you will be away for less than three weeks.
However, if you will be away for more than three weeks,
remove all the food and ice in the ice bucket, unplug the
refrigerator, close the water valve, wipe excess moisture
from the inside walls, and leave the doors open to prevent
odors and mold.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party
on this nished appliance are not covered under Samsung
warranty service, nor is Samsung responsible for safety
issues that result from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag,
the refrigerator can be over cooled. If a cooling period
lasts too long, the water lter may break and cause water
leakage.
• Use only the ice-maker provided with the refrigerator.
• Wipe excess moisture from the inside and leave the doors
open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply, you
should wait for at least ve minutes before plugging it back
in.
• When the refrigerator got wet by water, pull out the power
plug and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or
property damage.

English 19
Safety information
• Fill the water tank and ice cube trays with potable water only
(tap water, mineral water, or puried water).
- Do not ll the tank with tea or a sports drink. This may
damage the refrigerator.
• Be careful that your ngers are not caught in.
• If the refrigerator is ooded, make sure to contact your
nearest service center.
- There is a risk of electric shock or re.
• Do not keep vegetable oil in your refrigerator’s door bins. The
oil can solidify, making it foul-tasting and difcult to use. In
addition, the open container can leak and the leaked oil can
cause the door bin to crack. After opening an oil container, it
is best to keep the container in a cool and shaded place such
as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil,
etc.
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove
bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.

Safety information
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Safety information
• If any foreign substance such as water has entered the
appliance, unplug the power plug and contact your nearest
service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust
from the power plug blades. Do not use a wet or damp cloth
when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox, Chloride for cleaning.
- They may damage the surface of the appliance and may
cause a re.
• Never put ngers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the
appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in warm
water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window
sprays, scouring cleansers, ammable uids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches, or
cleansers containing petroleum products on exterior surfaces
(doors and cabinet), plastic parts, door and interior liners, and
gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when
they are cold. Glass shelves and covers may break if exposed
to sudden temperature changes or impacts such as bumping
or dropping.