Samsung galaxy note 5 Operating manual

Important Information
for the Samsung
Galaxy Note5
Important Health, Safety, and
Warranty Information – page 2
General Terms and Conditions of
Service – page 22
Important Message from
Sprint – page 58

2 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 3
Important Health,
Safety, and Warranty
Information
Important information about your device
can be accessed in writing on the mobile
device, or at www.samsung.com.
Read this information before using your
mobile device.
Warranty Information
Samsung Limited Warranty - This product
is covered under the applicable Samsung
Limited Warranty. Full written terms and
detailed information about the warranty
and obtaining service are available:
• On the device, tap Settings > About
device > Legal information > Samsung
legal > Warranty
• Online at:
▪English: www.samsung.com/us/
Legal/Phone-HSGuide
▪Spanish: www.samsung.com/us/
Legal/Phone-HSGuide-SP

2 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 3
End User License Agreement
for Software
The End User License Agreement (EULA)
for this device is available:
• On the device, tap Settings > About
device > Legal information > Samsung
legal > End User License Agreement
• Online at www.samsung.com/us/Legal/
SamsungLegal-EULA4
Health and Safety Information
The complete Health and Safety document
is available:
• On the device, tap Settings > About
device > Legal information > Samsung
legal > Health and Safety
• Online at:
▪English: www.samsung.com/us/
Legal/Phone-HSGuide
▪Spanish: www.samsung.com/us/
Legal/Phone-HSGuide-SP

4 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 5
Warning! This product contains
chemicals known to the State
of California to cause cancer
and reproductive toxicity. For
more information, please call
1-800-SAMSUNG (726-7864).
Intellectual Property
All Intellectual Property, as deined below,
owned by or which is otherwise the
property of Samsung or its respective
suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories,
parts, or software relating there to
(the “Phone System”), is proprietary to
Samsung and protected under federal
laws, state laws, and international treaty
provisions. Intellectual Property includes,
but is not limited to, inventions (patentable
or unpatentable), patents, trade secrets,
copyrights, software, computer programs,
and related documentation and other
works of authorship. You may not infringe
or otherwise violate the rights secured by
the Intellectual Property. Moreover, you
agree that you will not (and will not attempt
to) modify, prepare derivative works of,
reverse engineer, decompile, disassemble,
or otherwise attempt to create source
code from the software. No title to or
ownership in the Intellectual Property is
transferred to you. All applicable rights of
the Intellectual Property shall remain with
SAMSUNG and its suppliers.

4 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 5
Open Source Software
Some software components of this
product incorporate source code covered
under GNU General Public License (GPL),
GNU Lesser General Public License (LGPL),
OpenSSL License, BSD License and other
open source licenses. To obtain the source
code covered under the open source
licenses, please visit:
http://opensource.samsung.com.
Disclaimer of Warranties; Exclusion
of Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE
WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE
PRODUCT “AS IS”, AND SAMSUNG MAKES
NO EXPRESS OR IMPLIED WARRANTY OF
ANY KIND WHATSOEVER WITH RESPECT
TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO THE MERCHANTABILITY OF
THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; THE
DESIGN, CONDITION OR QUALITY OF
THE PRODUCT; THE PERFORMANCE OF
THE PRODUCT; THE WORKMANSHIP OF
THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR COMPLIANCE OF
THE PRODUCT WITH THE REQUIREMENTS
OF ANY LAW, RULE, SPECIFICATION
OR CONTRACT PERTAINING THERETO.
NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS
OR IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE
PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY
KIND RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING FROM
THE BREACH OF THE EXPRESS WARRANTY,

6 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 7
INCLUDING INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS.
Modiication of Software
SAMSUNG IS NOT LIABLE FOR
PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING
SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM
SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY.
YOUR CARRIER MAY NOT PERMIT USERS TO
DOWNLOAD CERTAIN SOFTWARE, SUCH
AS CUSTOM OS.
Samsung KNOX
Samsung KNOX™ is Samsung’s security
platform and is a mark for a Samsung
device tested for security with enterprise
use in mind. Additional licensing fee may
be required. For more information about
Knox, please refer to:
www.samsung.com/us/knox. [030115]

6 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 7
Samsung Electronics America (SEA), Inc
Address:
85 Challenger Road
Ridgeield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com
©2015 Samsung Electronics America,
Inc. Samsung is a registered trademark of
Samsung Electronics Co., Ltd.
Do you have questions about your
Samsung Mobile Device?
For 24 hour information and assistance, we
offer a new FAQ/ARS System (Automated
Response System) at:
www.samsung.com/us/support
This section outlines the safety
precautions associated with using your
phone. The terms “mobile device” or “cell
phone” are used in this section to refer to
your phone. Read this information before
using your mobile device.
This device is capable of operating in
Wi-Fi™ mode in the 2.4 and 5 GHz bands.
The FCC requires that devices operating
within 5.15-5.25 GHz may only be used
indoors, not outside, in order to avoid
interference with Mobile Satellite Services
(MSS). Therefore, this device is restricted
from being used outdoors when operating
in frequencies between 5.15-5.25 GHz.
Caution! Exercise care when using the
card removal tool to eject an
internal card slot.

8 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 9
Speciic Absorption Rate (SAR)
Certiication Information
Your wireless phone is a radio transmitter
and receiver. It is designed and
manufactured not to exceed the exposure
limits for Radio Frequency (RF) energy
set by the Federal Communications
Commission (FCC) of the U.S. Government.
These FCC RF exposure limits are derived
from the recommendations of two expert
organizations: the National Council on
Radiation Protection and Measurement
(NCRP) and the Institute of Electrical and
Electronics Engineers (IEEE). In both cases,
the recommendations were developed by
scientiic and engineering experts drawn
from industry, government, and academia
after extensive reviews of the scientiic
literature related to the biological effects
of RF energy.
The RF exposure limit set by the FCC for
wireless mobile phones employs a unit
of measurement known as the Speciic
Absorption Rate (SAR). The SAR is a
measure of the rate of absorption of RF
energy by the human body expressed in
units of watts per kilogram (W/kg).
The FCC requires wireless phones to
comply with a safety limit of 1.6 watts per
kilogram (1.6 W/kg).
The FCC SAR limit incorporates a
substantial margin of safety to give
additional protection to the public and to
account for any variations
in measurements.
SAR tests are conducted using standard
operating positions accepted by the FCC
with the phone transmitting at its highest
certiied power level in all tested frequency
bands. Although the SAR is determined
at the highest certiied power level,
the actual SAR level of the phone while

8 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 9
operating can be well below the maximum
reported value. This is because the phone
is designed to operate at multiple power
levels so as to use only the power required
to reach the network. In general, the closer
you are to a wireless base station antenna,
the lower the power output of the phone.
Before a new model device is available for
sale to the public, it must be tested and
certiied to the FCC that it does not exceed
the SAR limit established by the FCC. Tests
for each model phone are performed in
positions and locations (e.g. at the ear and
worn on the body) as required by the FCC.
For body-worn operation, this phone has
been tested and meets FCC RF exposure
guidelines when used with an accessory
that contains no metal and that positions
the mobile device a minimum of 1.5 cm
from the body. Use of other accessories
may not ensure compliance with FCC RF
exposure guidelines. The FCC has granted
an Equipment Authorization for this
mobile device with all reported SAR levels
evaluated as in compliance with the FCC
RF exposure guidelines.
The maximum SAR values for this model
phone as reported to the FCC are:
Simultaneous Transmission Head:
1.23 W/Kg
Simultaneous Transmission Body-worn:
1.47 W/Kg
The SAR information for this device can
also be found on Samsung’s website:
www.samsung.com/sar.

10 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 11
SAR information on this and other mobile
devices can be accessed online on the
FCC’s website through through http://
transition.fcc.gov/oet/rfsafety/sar.html.
To ind information that pertains to a
particular model, this site uses the device
FCC ID number which is usually printed
somewhere on the case of the device.
Sometimes it may be necessary to remove
the battery pack to ind the number.
Once you have the FCC ID number for a
particular device, follow the instructions
on the website and it should provide values
for typical or maximum SAR for a particular
phone. Additional SAR information can
also be obtained at:
www.fcc.gov/encyclopedia/speciic-
absorption-rate-sar-cellular-telephones.
FCC Part 15 Information to User
Pursuant to part 15.21 of the FCC Rules,
you are cautioned that changes or
modiications not expressly approved
by Samsung could void your authority to
operate the device.
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference,
and (2) this device must accept any
interference received, including
interference that may cause
undesired operation.