Samsung Galaxy Note Edge Operating manual

Important Information
for the Samsung Galaxy
Note®Edge
Important Health, Safety, and
Warranty Information – page 2
General Terms and Conditions of
Service – page 22
Important Message from Sprint –
page 58

2 Important Health, Safety, and Warranty Information
Important Health, Safety,
and Warranty Information
Important information about your device can be
accessed in writing on the mobile device, or at
www.samsung.com
READ THIS INFORMATION BEFORE USING YOUR
MOBILE DEVICE.
Warranty Information
Samsung Limited Warranty - This product is
covered under the applicable Samsung Limited
Warranty.
Full written terms and detailed information about
the warranty and obtaining service are available
on the device at:
• From Settings, tap About device > Legal
information > Samsung legal > Warranty.
• Online at:
▪English: www.samsung.com/us/Legal/
Phone-HSGuide
▪Spanish: www.samsung.com/us/Legal/
Phone-HSGuide-SP

2 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 3
End User License Agreement
for Software
The End User License Agreement (EULA) for this
device is available:
• From Settings, tap About device > Legal
information > Samsung legal >
End User License Agreement.
• Online at www.samsung.com/us/Legal/
SamsungLegal-EULA4
Health and Safety Information
The complete Health and Safety document is
available:
• From Settings, tap About device > Legal
information > Samsung legal >
Health and Safety.
• Online at:
▪English: www.samsung.com/us/Legal/
Phone-HSGuide
▪Spanish: www.samsung.com/us/Legal/
Phone-HSGuide-SP

4 Important Health, Safety, and Warranty Information
WARNING! This product contains
chemicals known to the State of
California to cause cancer, birth
defects, or other reproductive
harm. For more information,
please call 1-800-SAMSUNG
(726-7864).
Intellectual Property
All Intellectual Property, as deined below,
owned by or which is otherwise the property of
Samsung or its respective suppliers relating to
the SAMSUNG Phone, including but not limited
to, accessories, parts, or software relating
there to (the “Phone System”), is proprietary to
Samsung and protected under federal laws,
state laws, and international treaty provisions.
Intellectual Property includes, but is not limited
to, inventions (patentable or unpatentable),
patents, trade secrets, copyrights, software,
computer programs, and related documentation
and other works of authorship. You may not
infringe or otherwise violate the rights secured
by the Intellectual Property. Moreover, you agree
that you will not (and will not attempt to) modify,
prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt
to create source code from the software. No
title to or ownership in the Intellectual Property
is transferred to you. All applicable rights of the
Intellectual Property shall remain with SAMSUNG
and its suppliers.

4 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 5
Open Source Software
Some software components of this product
incorporate source code covered under GNU
General Public License (GPL), GNU Lesser
General Public License (LGPL), OpenSSL License,
BSD License and other open source licenses. To
obtain the source code covered under the open
source licenses, please visit:
http://opensource.samsung.com
Disclaimer of Warranties; Exclusion of
Liability
EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE WARRANTY
PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT “AS IS”, AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT
NOT LIMITED TO THE MERCHANTABILITY OF THE
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN, CONDITION OR
QUALITY OF THE PRODUCT; THE PERFORMANCE
OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED
THEREIN; OR COMPLIANCE OF THE PRODUCT
WITH THE REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED
TO CREATE AN EXPRESS OR IMPLIED WARRANTY
OF ANY KIND WHATSOEVER WITH RESPECT TO
THE PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND
RESULTING FROM THE PURCHASE OR USE OF
THE PRODUCT OR ARISING FROM THE BREACH
OF THE EXPRESS WARRANTY, INCLUDING

6 Important Health, Safety, and Warranty Information
INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED PROFITS
OR BENEFITS.
Modiication of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE
ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING
SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE
MAY CAUSE YOUR DEVICE AND APPLICATIONS
TO WORK IMPROPERLY. YOUR CARRIER MAY
NOT PERMIT USERS TO DOWNLOAD CERTAIN
SOFTWARE, SUCH AS CUSTOM OS.
Samsung KNOX
Samsung KNOXTM is Samsung’s security platform
and is a mark for a Samsung device tested for
security with enterprise use in mind. Additional
licensing fee may be required. For more
information about Knox, please refer to:
www.samsung.com/us/knox. [030115]
Samsung Electronics America (SEA), Inc
Address:
85 Challenger Road
Ridgeield Park, New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet Address:
www.samsung.com
©2015 Samsung Electronics America, Inc.
Samsung is a registered trademark of Samsung
Electronics Co., Ltd.

6 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 7
Do you have questions about your Samsung
Mobile Device?
For 24 hour information and assistance, we offer
a new FAQ/ARS System (Automated Response
System) at: www.samsung.com/us/support
This section outlines the safety precautions
associated with using your phone. The terms
“mobile device” or “cell phone” are used in
this section to refer to your phone. Read this
information before using your mobile device.
This device is capable of operating in Wi-Fi™
mode in the 2.4 and 5 GHz bands. The FCC
requires that devices operating within 5.15-5.25
GHz may only be used indoors, not outside,
in order to avoid interference with Mobile
Satellite Services (MSS). Therefore, this device
is restricted from being used outdoors when
operating in frequencies between 5.15-5.25 GHz.

8 Important Health, Safety, and Warranty Information
Speciic Absorption Rate (SAR)
Certiication Information
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the exposure limits for Radio Frequency
(RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government.
These FCC RF exposure limits are derived
from the recommendations of two expert
organizations: the National Council on Radiation
Protection and Measurement (NCRP) and the
Institute of Electrical and Electronics Engineers
(IEEE). In both cases, the recommendations were
developed by scientiic and engineering experts
drawn from industry, government, and academia
after extensive reviews of the scientiic literature
related to the biological effects of RF energy.
The RF exposure limit set by the FCC for wireless
mobile phones employs a unit of measurement
known as the Speciic Absorption Rate (SAR). The
SAR is a measure of the rate of absorption of RF
energy by the human body expressed in units
of watts per kilogram (W/kg). The FCC requires
wireless phones to comply with a safety limit of
1.6 watts per kilogram (1.6 W/kg).
The FCC SAR limit incorporates a substantial
margin of safety to give additional protection to
the public and to account for any variations
in measurements.
SAR tests are conducted using standard
operating positions accepted by the FCC with
the phone transmitting at its highest certiied
power level in all tested frequency bands.
Although the SAR is determined at the highest
certiied power level, the actual SAR level of the
phone while operating can be well below the
maximum reported value. This is because the

8 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 9
phone is designed to operate at multiple power
levels so as to use only the power required to
reach the network. In general, the closer you are
to a wireless base station antenna, the lower the
power output of the phone.
Before a new model device is available for sale
to the public, it must be tested and certiied to
the FCC that it does not exceed the SAR limit
established by the FCC. Tests for each model
phone are performed in positions and locations
(e.g. at the ear and worn on the body) as required
by the FCC. For body-worn operation, this phone
has been tested and meets FCC RF exposure
guidelines when used with an accessory that
contains no metal and that positions the mobile
device a minimum of 1.5 cm from the body. Use
of other accessories may not ensure compliance
with FCC RF exposure guidelines. The FCC
has granted an Equipment Authorization for
this mobile device with all reported SAR levels
evaluated as in compliance with the FCC RF
exposure guidelines.
This device has a FCC ID number: A3LSMN915P
[Model Number: SM-N915P] and the speciic
SAR levels for this device can be found at the
following FCC website: www.fcc.gov/oet/ea/
The maximum SAR values for this model phone
as reported to the FCC are:
Simultaneous Transmission Head:
0.41 W/kg
Simultaneous Transmission Body-worn:
1.09 W/kg
The SAR information for this device can also be
found on Samsung’s website:
www.samsung.com/sar

10 Important Health, Safety, and Warranty Information
SAR information on this and other mobile devices
can be accessed online on the FCC’s website
through http://transition.fcc.gov/oet/rfsafety/
sar.html. To ind information that pertains to a
particular model, this site uses the device FCC
ID number which is usually printed somewhere
on the case of the device. Sometimes it may be
necessary to remove the battery pack to ind the
number. Once you have the FCC ID number for a
particular device, follow the instructions on the
website and it should provide values for typical or
maximum SAR for a particular phone. Additional
SAR information can also be obtained at:
www.fcc.gov/encyclopedia/speciic-absorption-
rate-sar-cellular-telephones
FCC Part 15 Information to User
Pursuant to part 15.21 of the FCC Rules, you are
cautioned that changes or modiications not
expressly approved by Samsung could void your
authority to operate the device.
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference
that may cause undesired operation.

10 Important Health, Safety, and Warranty Information Important Health, Safety, and Warranty Information 11
Note: This equipment has been tested
and found to comply with the
limits for a Class B digital device,
pursuant to part 15 of the FCC
Rules. These limits are designed
to provide reasonable protection
against harmful interference in
a residential installation. This
equipment generates, uses and
can radiate radio frequency energy
and, if not installed and used in
accordance with the instructions,
may cause harmful interference to
radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for help.

12 Important Health, Safety, and Warranty Information
Commercial Mobile Alerting System
(CMAS)
This device is designed to receive wireless
emergency alerts from the Commercial Mobile
Alerting System (“CMAS”; which may also
be known as the Personal Localized Alerting
Network (“PLAN”)). If your wireless provider has
chosen to participate in CMAS/PLAN, alerts are
available while in the provider’s coverage area. If
you travel outside your provider’s coverage area,
wireless emergency alerts may not be available.
For more information, please contact your
wireless provider.
Samsung Mobile Products
and Recycling
Samsung cares for the environment and
encourages its customers to recycle Samsung
mobile devices and genuine Samsung
accessories.
Proper disposal of your mobile device and its
battery is not only important for safety, it beneits
the environment.
Batteries must be recycled or disposed of
properly.
Note: Dispose of unwanted electronics
through an approved recycler.
We’ve made it easy for you to recycle your
old Samsung mobile device by working with
respected take-back companies in every state in
the country.

Important Health, Safety, and Warranty Information 13
Note: Most carriers will provide a take-back
option for products to be properly
disposed when purchasing new
products.
F
or battery recycling,
go to
call2recycle.org
or call
1-800-822-8837.
Drop It Off
You can drop off your Samsung-You can drop
off your Samsung-branded mobile device and
batteries for recycling at one of our numerous
Samsung Recycling Direct (SM) locations.
Note: Samsung-branded devices and
batteries will be accepted at these
locations for no fee.
To ind the nearest recycling location, go to any
of the following:
• www.samsung.com/recyclingdirect or call
1-877-278-0799.
• PLUG-IN to eCYCLING with EPA:
www.call2recycle.org/
Mail It In
The Samsung Mobile Take-Back Program
will provide Samsung customers with a free
recycling mailing label.
For more information, go to:
https://pages.samsung.com/recycling/index.
jsp and follow the on-screen instructions or call
1-800-822-8837.

14 Important Health, Safety, and Warranty Information
Follow local regulations regarding disposal of
mobile devices and batteries
Dispose of your mobile device and batteries
in accordance with local regulations. In some
areas, the disposal of these items in household
or business trash may be prohibited. Help us
protect the environment - recycle!
Warning! Never dispose of batteries
in a ire because they
may explode.
GPS & AGPS
Certain Samsung mobile devices can use a
Global Positioning System (GPS) signal for
location-based applications. A GPS uses
satellites controlled by the U.S. Government
that are subject to changes implemented in
accordance with the Department of Defense
policy and the 2008 Federal Radio navigation
Plan (FRP). Changes may affect the performance
of location-based technology on your
mobile device.
Certain Samsung mobile devices can also use
an Assisted Global Positioning System (AGPS),
which obtains information from the cellular
network to improve GPS performance. AGPS
uses your wireless service provider’s network
and therefore airtime, data charges, and/or
additional charges may apply in accordance with
your service plan. Contact your wireless service
provider for details.

Important Health, Safety, and Warranty Information 15
Your Location
Location-based information includes
information that can be used to determine
the approximate location of a mobile device.
Mobile devices which are connected to a
wireless network transmit location-based
information. Additionally, if you use applications
that require location-based information (e.g.
driving directions), such applications transmit
location-based information. The location-based
information may be shared with third-parties,
including your wireless service provider,
applications providers, Samsung, and other
third-parties providing services.
Use of AGPS in Emergency Calls
When you make an emergency call, the cellular
network may activate AGPS technology in your
mobile device to tell the emergency responders
your approximate location.
AGPS has limitations and might not work in your
area. Therefore:
• Always tell the emergency responder your
location to the best of your ability; and
• Remain on the mobile device for as long as the
emergency responder instructs you.

16 Important Health, Safety, and Warranty Information
Navigation
Maps, directions, and other navigation-data,
including data relating to your current location,
may contain inaccurate or incomplete data, and
circumstances can and do change over time. In
some areas, complete information may not be
available. Therefore, you should always visually
conirm that the navigational instructions are
consistent with what you see before following
them. All users should pay attention to road
conditions, closures, trafic, and all other factors
that may impact safe driving or walking. Always
obey posted road signs.
Emergency Calls
This mobile device, like any wireless mobile
device, operates using radio signals, wireless and
landline networks, as well as user-programmed
functions, which cannot guarantee connection
in all conditions, areas, or circumstances.
Therefore, you should never rely solely on
any wireless mobile device for essential
communications (medical emergencies,
for example). Before traveling in remote or
underdeveloped areas, plan an alternate method
of contacting emergency services personnel.
Remember, to make or receive any calls, the
mobile device must be switched on and in a
service area with adequate signal strength.
Emergency calls may not be possible on all
wireless mobile device networks or when certain
network services and/or mobile device features
are in use. Check with local service providers.
If certain features are in use (call blocking, for
example), you may irst need to deactivate those
features before you can make an emergency
call. Consult your User Manual and your local
cellular service provider. When making an

Important Health, Safety, and Warranty Information 17
emergency call, remember to give all the
necessary information as accurately as possible.
Remember that your mobile device may be the
only means of communication at the scene of
an accident; do not cut off the call until given
permission to do so.
1. If the mobile device is not on, switch it on.
2. Open your phone dialer.
3. Enter the emergency number for your
present location (for example, 911 or other
oicial emergency number), then tap
Call/Send. Emergency numbers vary
by location.
FCC Hearing Aid Compatability (HAC)
Regulations for Wireless Devices
The U.S. Federal Communications Commission
(FCC) has established requirements for digital
wireless mobile devices to be compatible with
hearing aids and other assistive hearing devices.
When individuals employing some assistive
hearing devices (hearing aids and cochlear
implants) use wireless mobile devices, they may
detect a buzzing, humming, or whining noise.
Some hearing devices are more immune than
others to this interference noise, and mobile
devices also vary in the amount of interference
they generate.
The wireless telephone industry has developed
a rating system for wireless mobile devices to
assist hearing device users ind mobile devices
that may be compatible with their hearing
devices. Not all mobile devices have been rated.
Mobile devices that are rated have the rating on
their box or a label located on the box.

18 Important Health, Safety, and Warranty Information
The ratings are not guarantees. Results will vary
depending on the user’s hearing device and
hearing loss. If your hearing device happens to
be vulnerable to interference, you may not be
able to use a rated mobile device successfully.
Trying out the mobile device with your hearing
device is the best way to evaluate it for your
personal needs.
M-Ratings: Wireless mobile devices rated M3
or M4 meet FCC requirements and are likely to
generate less interference to hearing devices
than mobile devices that are not labeled. M4 is
the better/higher of the two ratings. M-ratings
refer to enabling acoustic coupling with hearing
aids that do not operate in telecoil mode.
T-Ratings: Mobile devices rated T3 or T4 meet
FCC requirements and are likely to generate less
interference to hearing devices than mobile
devices that are not labeled. T4 is the better/
higher of the two ratings. T-ratings refer to
enabling inductive coupling with hearing aids
operating in telecoil mode.
Hearing devices may also be rated. Your hearing
aid manufacturer or hearing health professional
may help you ind this rating. Higher ratings
mean that the hearing device is relatively
immune to interference noise.
Under the current industry standard, American
National Standards Institute (ANSI) C63.19,
the hearing aid and wireless mobile device
rating values are added together to indicate
how usable they are together. For example, if a
hearing aid meets the M2 level rating and the
wireless mobile device meets the M3 level rating,
the sum of the two values equals M5.

Important Health, Safety, and Warranty Information 19
Under the standard, this should provide the
hearing aid user with normal use while using the
hearing aid with the particular wireless mobile
device. A sum of 6 or more would indicate
excellent performance.
However, these are not guarantees that all users
will be satisied. T ratings work similarly.
M3 + M2 =
5
T3 + T2 = 5
The HAC rating and measurement procedure are
described in the American National Standards
Institute (ANSI) C63.19 standard.
HAC for Newer Technologies
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may be
some newer wireless technologies used in this
phone that have not been tested yet for use with
hearing aids.

20 Important Health, Safety, and Warranty Information
It is important to try the different features
of this phone thoroughly and in different
locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering
noise. Consult your service provider or the
manufacturer of this phone for information on
hearing aid compatibility. If you have questions
about return or exchange policies, consult your
service provider or phone retailer.
Caution! Some applications or
prolonged usage may
increase device temperature.
Prolonged skin contact with a
device that is hot to the touch
may produce skin discomfort
or redness, or low-temperature
burns. If the device feels hot
to the touch, discontinue use
and close all applications or
turn off the device until it cools.
Always ensure that the device
has adequate ventilation and
air low. Covering the device
with bedding, your body, thick
clothing or any other materials
that signiicantly affect air low
may affect the performance of
the device and poses a possible
risk of ire or explosion, which
could lead to serious bodily
injuries or damage to property.