Samsung CLX 6210FX - Color Laser - All-in-One Manual

SyncThru™Admin 5
▌ Device Map Plug-in Admin Guide

Copyright_ 2
Copyright
© 2009 Samsung Electronics Co., Ltd. All rights reserved.
This admin guide is provided for information purposes only. All information included herein is subject to change without any
notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this admin
guide.
•SyncThru™ is a trademark of Samsung Electronics Co., Ltd
•Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
•Microsoft, Windows, Internet Explorer and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and other countries.
•All other brand, product and company names herein may be the trademarks of their respective owners.
REV. 1.01

Contents_ 3
Contents
COPYRIGHT/2
CONTENTS/3
HOW TO USE THIS GUIDE
INTRODUCTION
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Benefits of using the SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . 8
Main features the of SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . 8
Icon overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Device status icons on the map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Other icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Tips for using SyncThru™ Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Layout related tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System related tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Other tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
GETTING STARTED
Installing the SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . . . . . . 11
Uninstalling the SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . . . . 11
Upgrading the SyncThru™ Admin 5 Device Map Plug-in . . . . . . . . . . . . . . . . . 11
QUICK START
1. Configuring the locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2. Registering floor layout images to a location . . . . . . . . . . . . . . . . . . . . . . . . 12
3. Arranging devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
CONFIGURING MAPS
Creating Place and Subplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Registering floor layout images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Arranging devices on the map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
VIEWING A MAP
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Viewing the location of a specific device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Viewing map with place information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
PRINTING THE MAP
Printing the map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
USAGE EXAMPLES
Monitoring devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Finding a specific device’s location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Finding the location of an error status device . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Finding location of a disconnected status device . . . . . . . . . . . . . . . . . . . . . . . 18

Contents
Contents_ 4
RELATED FEATURES
Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Viewing the map floor layout image files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Uploading floor layout image files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Deleting the map floor layout image files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
TROUBLESHOOTING
Understanding error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Brief description of meanings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Detailed description of meanings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
FREQUENTLY ASKED QUESTIONS
Can I upload a large image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Can I delete a specific map image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
How many devices and door marks can be added on a map? . . . . . . . . . . . . . 21
What kinds of file formats can I upload as a floor layout image? . . . . . . . . . . 21
OPEN SOURCE INFORMATION
The Apache Software License, Version 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Apache License, Version 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
JDOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
BSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Boost Software License 1.0 (BSL1.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
COMMON DEVELOPMENT AND DISTRIBUTION LICENSE (CDDL) Version 1.0 25
GNU LESSER GENERAL PUBLIC LICENSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Preamble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICA-
TION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
NO WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
How to Apply These Terms to Your New Libraries . . . . . . . . . . . . . . . . . . . . . . 31
GNU LESSER GENERAL PUBLIC LICENSE . . . . . . . . . . . . . . . . . . . . . . . . . . 32
MIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
GLOSSARY/34
INDEX/38

How to use this guide_ 5
1. How to use this guide
The SyncThru™ Admin 5 Device Map Plug-in Admin Guide is intended to be used to install and
setup the SyncThru™ Admin 5 Device Map Plug-in on a network server and client systems. To
assist you in acclimating to the SyncThru™ Admin 5 Device Map environment, this guide provides
instructional screen images, situational examples, easy-to-read tables of features, and
step-by-step instructions. The chapters of this guide are arranged in chronological order to walk
you through the process of setting up a device map for your network. If you are already familiar
with the map-making feature of SyncThru™ Admin, "Quick start" is a quick reminder of the main
functions. If you're a first time user, start with "Configuring maps" on page13. Each tab’s and
sub-menu’s functionality and screen layout is described in detail to ensure a complete
understanding of the environment. Following many of the sections, you will find practical examples
to illustrate how to best use SyncThru™ Admin 5 Device Map to service all of your managing and
monitoring needs.
Intended audience
The expected user for this guide is a network administrator with an understanding of:
•The network printing environment
•Network protocols – subnets, security features, addresses
•Windows operating systems on server and client computers
•SNMP and SNMPv3 monitoring
•LDAP
Terminology Used in This Guide
The following terms are used throughout this guide in examples, instructions, and descriptions:
Acronyms
The following acronyms are used throughout this guide in examples, instructions, and descriptions:
TERM MEANING
Page Refers to the currently displayed screen in SyncThru™ Admin 5.
Panels Are the Page divisions that will change based on what Tab you select.
Panels can be resized and opened/closed to suit your layout
preferences.
Tabs Refer to the navigational devices located at the top of the SyncThru™
Admin 5 page.
Menu Refers to the list of options that appear after clicking on a Tab.
Item Refers to the monitoring features available on the Dashboard page.
ACRONYMS MEANING
DBMS Data Base Management System
IP Internet Protocol
JAC Job Accounting
HTTP Hypertext Transfer Protocol
HTTPS Secure Hypertext Transfer Protocol
SMTP Simple Mail Transfer Protocol
MFP Multi-Functional Peripheral/Multi-Functional Printer
SLP Service Location Protocol
S/N Serial Number
SNMP Simple Network Management Protocol

How to use this guide_ 6
Glossary
(See "Glossary" on page34).
Reference Material
SyncThru™ Admin 5 software
http://solution.samsungprinter.com
Updates and Plug-ins
http://solution.samsungprinter.com
Help
Click Help in the site navigation bar at the top right corner of the SyncThru™ Admin 5 page.
Product Support Information
Contact Samsung’s printer service
http://www.samsungprinter.com

Introduction_ 7
1. Introduction
This chapter gives you an overview of the SyncThru™ Admin 5 Device Map Plug-in including
major features and benefits.
This chapter includes:
•Overview
•Benefits of using the SyncThru™ Admin 5 Device Map Plug-in
•Main features the of SyncThru™ Admin 5 Device Map Plug-in
•Icon overview
•Tips for using SyncThru™ Admin 5
Overview
SyncThru™ Admin 5 Device Map Plug-in graphically provides the locations of devices managed by SyncThru™ Admin 5.
With this plug-in, you can create, modify, or delete your own device maps. Maps represent the devices' physical locations.

Introduction_ 8
Benefits of using the SyncThru™ Admin 5 Device Map Plug-in
With the SyncThru™ Admin 5 Device Map Plug-in, you can organize your devices based on location. For example, if
devices are spread out between the 35th and 36th floors, you can create maps of the two floors showing where each
device is located. After configuring the maps, you can find the devices' locations on the maps. It will be much easier to
check devices’ location using a map. If a device has an error(s) and requires manual service, you can search for the
location on the map and go to the device.
Main features the of SyncThru™ Admin 5 Device Map Plug-in
•Configure maps with the location information of the devices (See "Configuring maps" on page13).
•Configure maps using drag-and-drop functionality (See "Configuring maps" on page13).
•Monitor the status of the devices by looking at the map (See "Viewing a map" on page15).
•Get map information from the Device List (See "Viewing the location of a specific device" on page16).
•Print maps (See "Printing the map" on page17).
Icon overview
The following table shows icons used in the SyncThru™ Admin 5 Device Map Plug-in and their meanings:
Device status icons on the map
Other icon
ICON STATUS DESCRIPTION
Normal The device is on-line and working fine.
Warning The device is in a state where an error might occur in the future.
For example, it might be in a toner low status which may lead to
toner empty.
Error The device has an error(s).
Disconnected The device is disconnected
ICON NAME DESCRIPTION
Door Mark When you click the Add Door Mark button on the Map Settings
panel, you can see this icon on the map (See "Overview" on
page15).
Use this icon to locate doors in your office on the map.

Introduction_ 9
Tips for using SyncThru™ Admin 5
Layout related tips
Drag-and-drop
SyncThru™ Admin 5 provides drag-and-drop functionality. When you want to add a device(s) to a group, you can
select the device(s) you want and drag and drop it into a specific group. Drag-and-drop functionality allows you to copy
multiple devices easily. It also shows warning icons where devices cannot be added.
Page navigation
SyncThru™ Admin 5 has a convenient and easy-to-use page and panel navigation system. At the bottom of any list, as
shown below, there’s a page navigation tool bar. You can move to any page by changing the page number and display
more records in a page by changing the Items per Page option. Page navigation is designed to help you move around
the list comfortably and to display the list as you like.
Resizing panels
You can resize the panel if there is a mark. Place the cursor on the mark and resize the panel by dragging when
the cursor changes. SyncThru™ Admin 5 stores layout related changes for the next time you use the application.
Column header
For every column header, there’s a hidden arrow. The arrow appears when you place the mouse cursor over the
column. You can use it to sort items (See the Device chapter of SyncThru™ Admin 5 Admin Guide) or choose which
columns to display by selecting Custom.
Expanding panels
You can expand folded panels by clicking the button on the panel header. Or close opened panels by clicking
.

Introduction_ 10
System related tips
Starting and stopping SyncThru™ Admin 5 service
SyncThru™ Admin 5 starts automatically every time the computer you installed SyncThru™ Admin 5 onto boots up. If
you want to stop and start SyncThru™ Admin 5 manually, follow the steps below:
If the database is PostgreSQL, then there will be one more service (SyncThru 5 Database) needs to stop/start.
To stop SyncThru™ Admin 5
1. From the Windows Start menu, click Control Panel> Administrative Tools> Services.
2. Select SyncThru 5.0 management application from the list
3. Click Stop.
To start SyncThru™ Admin 5
1. From the Windows Start menu, click Control Panel> Administrative Tools> Services.
2. Select SyncThru 5.0 management application from the list
3. Click Start.
Backing up and restoring the database
If you are using PostgreSQL, SyncThru™ Admin 5 provides backing up and restoring the database functionalities.
Backup and restore scripts are in the SyncThru™ Admin 5 install directory (usually, at C:\Program Files\Samsung
Network Printer Utilities\SyncThru Admin 5\postgresql).
Opening SyncThru™ Admin 5
There are two ways to open SyncThru™ Admin 5. You can open SyncThru™ Admin 5 by typing an address in a web
browser or from the Start menu (See FAQ chapter of the SyncThru™ Admin 5 Guide for more information).
From a web browser
Type in one of the following addresses:
•http://server_name.domain:port_number
•http://ip_address:port_number
•“server_name.domain” is the hostname of the SyncThru™ Admin 5 host machine.
•“ip_address” is the IP address of the machine where SyncThru™ Admin 5 is installed.
•“port_number” is the port number that you entered during the installation.
From the Start menu
From the Start menu, click Program > Samsung Network Printer Utilities > SyncThru™ Admin 5 > SyncThru™
Admin 5.
OK vs. Apply button
After configuration, you have two choices to save the settings: OK and Apply buttons.
•OK: Clicking OK applies the changes and closes the window or moves to another page where the changes are
affected. Click this button when you are done making changes. It will commit changes to the datatbase.
•Apply: Clicking Apply applies the changes, but does not close the current window or move to another page. Click
this button when you want to do other jobs within current page.
Other tips
Support site
•To download SyncThru™ Admin 5 Device Map Plug-in, go to http://solution.samsungprinter.com.

Getting started_ 11
2. Getting started
This chapter gives you instructions for installing SyncThru™ Admin 5 Device Map Plug-in.
This chapter includes:
•Installing the SyncThru™ Admin 5 Device Map Plug-in
•Uninstalling the SyncThru™ Admin 5 Device Map Plug-in
•Upgrading the SyncThru™ Admin 5 Device Map Plug-in
Installing the SyncThru™ Admin 5 Device Map Plug-in
When you install the SyncThru™ Admin 5 Device Map Plug-in, you need to check the recommended minimum
requirements for your system (See the Getting started chapter of SyncThru™ Admin 5 Admin Guide).
•You can install additional Plug-ins without stopping and restarting the server.
•You can download the Plug-in files at http://solution.samsungprinter.com.
1. Install SyncThru™ Admin 5 (See the Getting started chapter of SyncThru™ Admin 5 Admin Guide).
2. Open SyncThru™ Admin 5 with a web browser.
3. From SyncThru™ Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.
4. Click the button in the SyncThru Update panel.
5. Upload the Device Map Plug-in file you have downloaded.
The page is reloaded and Map is now available in the Devices menu.
Uninstalling the SyncThru™ Admin 5 Device Map Plug-in
If you want to uninstall SyncThru™ Admin 5 Device Map, follow the steps below:
1. Open SyncThru™ Admin 5 with a web browser.
2. From SyncThru™ Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.
3. Select the plug-in you want to uninstall.
4. Click the button in the SyncThru Update panel.
The page is reloaded and Map has been removed as a menu option.
Upgrading the SyncThru™ Admin 5 Device Map Plug-in
Samsung provides new features and enhancements for the SyncThru™ Admin 5 Device Map Plug-in periodically. If you
want to upgrade your SyncThru™ Admin 5 Device Map Plug-in, follow the steps below:
1. Open SyncThru™ Admin 5 with your web browser.
2. From SyncThru™ Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.
3. Click the button in the SyncThru Update panel.
4. Upload the Device Map Plug-in file you have downloaded.
You can download plug-in files at http://solution.samsungprinter.com.

Quick start_ 12
3. Quick start
This chapter explains a quick way to start map configuration. If you are familiar with the Device
Map Plug-in, you can skip the detailed information and begin map configuration with this chapter.
If you want detailed information, go to the Configuring map chapter (See "Configuring maps" on page13).
This chapter include steps for starting map configuration:
•1. Configuring the locations
•2. Registering floor layout images to a location
•3. Arranging devices
1. Configuring the locations
First of all, you need to know where the devices are located.
SyncThru™ Admin 5 provides a two-level location definition system: Place and Subplace. Subplace should be included
under the Place. Maps can be created only with Subplace.
1. From SyncThru™ Admin 5, click the Devices menu Map > Map Settings.
2. Click the Map Settings button on the upper right.
The Map Manager window appears.
3. Use the , and buttons to configure devices' locations based on the physical organization of your
workplace.
You can only create a Subplace after creating a Place.
2. Registering floor layout images to a location
After configuring the locations, you need to set the floor layout images for each location.
1. From SyncThru™ Admin 5, click the Devices menu Map > Map Settings.
2. Click the Map Settings button on the upper right.
The Map Manager window appears.
Make sure that the Places panel has the location you want to configure. Otherwise, you need to configure it first
(See "1. Configuring the locations" on page12).
3. Choose the Subplace for which you want to configure a floor layout image.
4. Click the Choose Floor Layout Image button.
The Choose Map Floor Layout for “ Subplace” window appears.
5. Choose the floor layout and click OK.
3. Arranging devices
Now you can configure devices within the maps.
1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.
2. Select the Place and Subplace from the drop-down list on the upper left.
3. Arrange the devices on the map using the drag-and-drop function (See "Drag-and-drop" on page9).
You can add doors to a map if you click the Add Door Mark button.

Configuring maps_ 13
4. Configuring maps
To use SyncThru™ Admin 5 Device Map Plug-in, you need to configure maps with the location
information of your devices. This chapter gives you step-by-step instructions for configuring maps.
If you don’t want detailed information, go to the Quick start chapter (See "Quick start" on page12).
This chapter includes:
•Creating Place and Subplace
•Registering floor layout images
•Arranging devices on the map
Creating Place and Subplace
A map is created with Subplaces. It is necessary to have a Place(s) and Subplace(s) in a Place when creating a map.
1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.
2. Click the Map Settings button in the upper right corner of the Map Setting panel.
The Map Manager window appears.
3. Click the button.
The Create Place window appears.
4. Select the Place option and type in the Place Name and, if necessary, fill in the Description field.
If you have already created a Place, skip to step 6.
•You can see the description as a tooltip when you mouse-over the Place/Subplace in the tree menu
•For the Place/Subplace name, some special characters are not allowed: %, &, ',#
5. Click Apply to continue on to create a Subplace, or OK if you don’t want to create a Subplace right now.
6. Select the Subplace option.
7. Select the place where you want this subplace to be included from the Select Place drop-down list.
Type in the Subplace Name and, if necessary, fill in the Description field.
8. Click OK, or if you want to make another Place and Subplace, click Apply.
The Place and Subplace are now visible in the Place panel.
It is recommended that Places are created by someone who knows the structure of your organization well. It will be
much easier for you to manage the devices.

Configuring maps_ 14
Registering floor layout images
After creating Subplaces, you need to configure floor layout images for them.
1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.
2. Click the Map Settings button in the upper right.
The Map Manager window appears.
3. Select the Place then the Subplace for which you want to register a floor layout image.
4. Click the Choose Floor Layout Image button on the bottom right.
The Choose Map Floor Layout Image for “ Subplace” window appears.
5. Choose one of the SyncThru™ Admin 5 provided default template images or you can upload your own image.
•To upload your own image, click the and find your image and click Upload.
You can also upload your images in the Settings menu > Settings > SyncThru Management > Map Floor
Layout Images (See "Uploading floor layout image files" on page19).
•To remove any uploaded image, select it and click the button.
6. Click OK.
If confirm messages appear, click OK.
The floor layout is now applied to the selected Subplace.
7. Click Close when you finish configuring floor layout images.
If a Subplace does not have a floor layout image, devices and door marks cannot be added to the map.
Arranging devices on the map
1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.
2. Select the place and the subplace from the Place and Subplace drop-down lists.
If you haven’t create a Place and Subplace, create them first (See "Creating Place and Subplace" on page13).
3. Select device(s) from the Device List panel and drag and drop them on to the map in the Map Settings panel.
You can move the device(s) on the map using the drag-and-drop function.
•If you want to remove a device(s) from the map, choose the device and click the button located above the
layout image. You can remove multiple devices at once by holding down the Ctrl key or Shift key.
•You can add doors to the map if you click the Add Door Mark button next to the button.
•When you mouse-over the printer image, you can see the details of the device.
•When using the drag-and-drop function,
-if you select one device, when you drop the device onto the map, the device will be placed where you
drop it.
-if you select more than one devices, when you drop the devices onto the map, they will line up at the top
of the map.
•Up to ten devices can be added at once to the map. A map allows a total of fifty icons including door marks.
•When a device icon is double-clicked, the device information window pops-up
4. Click Apply to save the map. Or click Cancel if you want to reset the current map.

Viewing a map_ 15
5. Viewing a map
This chapter explains ways to view a map. There are two ways to view maps: 1) by viewing the
location of a specific device and 2) by viewing a map with place information.
This chapter includes:
•Overview
•Viewing the location of a specific device
•Viewing map with place information
Overview
After map configuration is completed, you can use the maps to search where devices are located. SyncThru™ Admin 5
provides a Device Information panel under the History tab and the Group/List menu. You can see the Map button in the
Device Information panel. With this button, you can see the related maps for a specific device.

Viewing a map_ 16
Viewing the location of a specific device
1. From SyncThru™ Admin 5, click the Devices menu > Group/List.
Or from the Devices menu, you could go to one of the History tab menus: Configuration History, Firmware
Upgrade History or File Storage History.
2. From the Devices List, click the device for which you want to find the location.
You can select multiple devices at once by holding down the Ctrl or Shift key.
3. You can see the Map button in the Device information panel on the right. Click the Map button.
Search On Map window appears. The list in the Search On Map window shows all the Place(s)/Subplace(s) where
the selected device is included on maps.
You can also see Search On Map button for each device on the map column in Devices List in Map.
4. Check the Place/Subplace you want to see. Then click OK.
The page automatically moves to the Map Settings panel and you can see the related map for the selected device.
Viewing map with place information
1. From SyncThru™ Admin 5, click the Devices menu > Map > Map Settings.
2. Select the place and the subplace of the map you want to see from the Place and Subplace drop-down lists.
You can see the map in the lower half of the panel. The map displays the status and IP address of each device. When
you put the mouse over a specific device, you can see additional information, such as model name/serial number/MAC
address.

Printing the map_ 17
6. Printing the map
You can also print the maps you created in SyncThru™ Admin 5. If there are devices with critical
errors, you may need to go to the device to check the status. In this case, you can print the related
map and easily go to the device.
For example, if you see a device with errors from the Device List, you can get the location
information with the Map button on the Device Information panel. When the page automatically
moves to the Map Settings panel, you can see the Print button on the right side. After checking
the specified map, click the Print button. A new window appears with only the map, which you can
now print.
This chapter includes:
•Printing the map
Printing the map
1. From SyncThru™ Admin 5, click the Devices menu > Group/List.
Or from the Devices menu, you could go to one of the History tab menus: Configuration History, Firmware Upgrade
History or File Storage History.
2. From the Devices List, select the device you want to find.
You can select multiple devices at once by using the Ctrl key or Shift key.
3. You can see the Map button in the Device information panel on the right. Click the Map button.
The Search On Map window appears.
4. Select the checkbox of the Place/Subplace you want to see. Click OK.
The page automatically moves to Map Settings panel and you can see the related map for the selected device.
5. Click the Print button on the upper right.
The print preview window will appear; you can now print the map.

Usage examples_ 18
7. Usage examples
This chapter gives you examples to make full use of the Device Map Plug-in.
This chapter includes:
•Monitoring devices
•Finding a specific device’s location
Monitoring devices
If you are an administrator for particular devices, you can create a map for the devices under your management. Then you
can monitor the devices with the map along with the Device List or the Dashboard. A map simply provides the location of
a device for easy accessibility, as well as model name/serial number/MAC address information.
Finding a specific device’s location
If you have configured maps according to your organization’s site, you can use the maps in the following cases:
Finding the location of an error status device
You can see devices with errors on the Device List or the Dashboard. If you find a device with a critical error and need to
check it, click on the device on the Device List or the Dashboard. You will see the Map button on the Device information
panel. Click the Map button. You can see the Place and Subplace. Choose the one you are looking for and click it. You
can see the related map and find where the device is located. If your site covers a large area and has multiple devices, you
can print out the map with the Print button and go directly to the device with the printout. Using the map to locate a printer
will save you time and energy.
Finding location of a disconnected status device
You can see disconnected devices on the Device List or the Dashboard. If you find a disconnected device, need to go to
the device to check the connection, a map will help you find the exact location of the device.
Click the disconnected device on the Device List or the Dashboard. You will be able to see the Map button on the Device
information panel. Click the Map button. You can see the Place and Subplace. Choose the one you are looking for and
click it. You can see the related map and find where the device is located. If your site covers a large area and has multiple
devices, you can print out the map with the Print button and go directly to the device with the printout. Using a map will
save you time from having to check the connection of each printer in a specific location.

Related features_ 19
8. Related features
SyncThru™ Admin 5 provides additional settings for the map function. If you install the Device
Map Plug-in, you can see new settings within SyncThru™ Admin 5.
This chapter includes:
•Settings menu
Settings menu
You can manage the floor layout image files in the SyncThru™ Admin 5 Settings menu.
Viewing the map floor layout image files
From SyncThru™ Admin 5, click the Settings menu > Settings > SyncThru Management > Map Floor Layout Images.
You can see the floor layout image files stored in the SyncThru™ Admin 5 database.
You can upload new image files into SyncThru™ Admin 5 if you want to use them continuously (See"Uploading floor
layout image files" on page19).
Uploading floor layout image files
1. From SyncThru™ Admin 5, click the Settings menu > Settings > SyncThru Management > Map Floor Layout
Images.
2. Click the button in the Map Floor Layout Images.
3. Find the file you want to upload by clicking the Browse button and click Upload.
Click OK if a confirmation window appears.
You can see the file is added to the image list.
•Only jpg, gif and png file formats are supported.
•When the image is uploaded, the 'map_' prefix will automatically be added to the file-name and it will be
converted into 400 x 400 pixel size.
Deleting the map floor layout image files
1. From SyncThru™ Admin 5, click the Settings menu > Settings > SyncThru Management > Map Floor Layout
Images.
2. Select the image file you want to remove from the image list.
3. Click the button in the Map Floor Layout Images.
4. Click OK if a confirmation windows appear.
You can see the file is removed from the list
If the selected map image is used in one of the subplaces, you cannot delete the image. Please see the
Troubleshooting chapter (See "Understanding error codes" on page20).

Troubleshooting_ 20
9. Troubleshooting
This chapter gives helpful information for what to do if you face an error.
This chapter includes:
•Understanding error codes
Understanding error codes
The following table shows all the error codes SyncThru™ Admin 5 Map Plug-in defines. You can see the error codes in
pop-up window messages or log messages.
Brief description of meanings
Detailed description of meanings
CODE MEANING
30011 Failed to add map – Place not selected.
30012 Failed to add map – Invalid name.
30014 Failed to save map.
30021 Failed to delete map.
CODE SEVERITY REASON SOLUTION
30011
Place is not
selected
Severe You didn’t select a Place.
When you create a
Subplace, you have to
select a Place for the
Subplace to be located
under.
In the Create Place window, please make sure
that you select the Place in the Select Place
drop-down list. After selecting a Place, type in
the Subplace Name and, if necessary,
Description. Then click OK/Apply (See
"Creating Place and Subplace" on page13).
30012
Duplicate name, try
again
Severe The Place or the Subplace
name already exists
Please enter a different name for the Place or
Subplace.
30014
Fail to save
Severe There might be an internal
error when SyncThru™
Admin 5 tries to save Place/
Subplace information to the
database.
Please check the following:
1Check if the SyncThru™ Admin 5
Device Map Plug-in is working fine.
Check the Windows services of the
server on which you have installed
SyncThru™ Admin 5.
2Check if the database you are using is
working.
3Check the connection between
SyncThru™ Admin 5 and your
database.
30021
This image is used
in Subplace. You
can't delete this file
Severe The selected image you are
trying to delete is used by
one or more subplaces.
Please check to see if the selected image is in
use. If it is, you cannot delete the file. If you
really want to delete the file, change the image
for the specified Subplace.