Samsung HW-M360 Installation instructions

HW-M360
FULL MANUAL
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ENG - ii
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to make
any kind of contact with any internal
part of this product.
This symbol indicates that important
literature concerning operation and
maintenance has been included with
this product.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to consult
the user manual for further safety
related information.
WARNING
•To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
CAUTION
•TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY
INSERT.
•This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
•To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
•Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases on the apparatus.
•To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.

ENG - iii
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the back of your product.
Install your product horizontally, on a
suitable base (furniture), with enough space
around it for ventilation (7~10 cm). Make sure
the ventilation slots are not covered. Do not
place the unit on ampliers or other
equipment which may become hot. This unit
is designed for continuous use. To fully turn
off the unit, disconnect the AC plug from the
wall outlet. Unplug the unit if you intend to
leave it unused for a long period of time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.
ABOUT THIS MANUAL
The user manual has two parts: this simple paper
USER MANUAL and a detailed FULL MANUAL you
can download.
USER MANUAL
See this manual for safety instructions,
product installation, components,
connections, and product specications.
FULL MANUAL
You can access the customer support centre
by scanning the QR code. To see the manual on
your PC or mobile device, download the
manual in document format from the website.
(http://www.samsung.com/support)
Design and specications are subject to change
without prior notice.

ENG - iv
CONTENTS
01 Checking the Components 2
Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 2
02 Product Overview 3
Front Panel / Right Side Panel of the Soundbar ------------------------- 3
Bottom Panel of the Soundbar ------------------------- 4
03 Connecting the Soundbar 5
Connecting Electrical Power ------------------------- 5
Connecting the Soundbar to the Subwoofer ------------------------- 6
– Automatic connection between the subwoofer and the Soundbar ------------------------- 6
– Manually connecting the subwoofer if automatic connection fails ------------------------- 7
04 Connecting to your TV 9
Method 1. Connecting with a Cable ------------------------- 9
– Connecting using an Optical Cable ------------------------- 9
Method 2. Connecting Wirelessly ------------------------- 10
– Connecting a TV via Bluetooth ------------------------- 10
05 Connecting an External Device 12
Connecting using an Optical or Analogue Audio (AUX) Cable ------------------------- 12
06 Connecting a USB 13

ENG - v
07 Connecting a Mobile Device 15
Connecting via Bluetooth ------------------------- 15
Using the Samsung Audio Remote App ------------------------- 18
– Installing the Samsung Audio Remote App ------------------------- 18
– Launching the Samsung Audio Remote App ------------------------- 18
08 Using the Remote Control 19
How to Use the Remote Control ------------------------- 19
Adjusting the Soundbar volume with a TV remote control ------------------------- 22
Using the Hidden Buttons ------------------------- 23
Output specications for the different sound effect modes ------------------------- 23
09 Installing the Wall Mount 24
Installation Precautions ------------------------- 24
Wallmount Components ------------------------- 24
Detaching the Soundbar from the Wall ------------------------- 27
10 Software Update 27
Updating Procedure ------------------------- 28
If UPDATE is not displayed ------------------------- 28
11 Troubleshooting 29
12 Licence 30
13 Open Source Licence Notice 30
14 Important Notes About Service 30
15 SpecicationsandGuide 31
Specications ------------------------- 31

ENG - 2
01 CHECKING THE COMPONENTS
Surround
VOL WOOFER
SOUNDBAR
SOUND
MODE
Bluetooth
POWER
Soundbar Main Unit Subwoofer Remote Control / Batteries
1 3
Power Cord
(Subwoofer)
AC/DC Adapter
(Main Unit)
Optical Cable Micro USB to
USB adapter Cable
2Connect the AC plug to the adapter
until you hear a “snapping” sound to
ensure they are securely fastened.
AC Plug
(Depending on the country and
model)
Do not detach the AC plug from the
adapter (it will not be removed once it
has been attached).
•The power connection steps are labelled (1, 2, 3). For more information about power
connections, see page 5.
•For Soundbar wall mounting components, see page 24.
•Depending on the region, the AC plug may vary in appearance, or it may be supplied integrated with
the AC/DC adapter.
•The appearance of the accessories may differ slightly from the illustrations above.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.

ENG - 3
02 PRODUCT OVERVIEW
Front Panel / Right Side Panel of the Soundbar
󱂔
󱂓
󱂕 󱂖
Right Side of the Soundbar
Position the product so that the
SAMSUNG logo is located on the top.
󱂓Display
Displays the product’s status and current mode.
󱂔
+/- (Volume) Button
Adjusts the volume.
•When adjusted, the volume level appears on the Soundbar’s front display.
󱂕(Power) Button
Turns the power on and off.
󱂖
(Source) Button
Selects the source input mode.
Input mode Display
Optical Digital input D.IN
AUX input AUX
BLUETOOTH mode BT
USB mode USB
•To turn on “BT PAIRING” mode, change the source to “BT” mode, and then press and hold the
(Source) button for more than 5 seconds.
•When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
•When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.

ENG - 4
Bottom Panel of the Soundbar
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 19V
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
DC 19V
󱂓
󱂖
󱂔
󱂕
󱂓DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.
󱂔USB (5V 0.5A)
Connect a USB device here to play music les on the USB device through the Soundbar.
󱂕AUX IN
Connect to the Analogue output of an external device.
󱂖DC 19V (Power Supply In)
Connect the AC/DC power adapter.
•When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug.
Do not pull the cable.
•Do not connect this unit or other components to an AC outlet until all connections between
components are complete.

ENG - 5
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2, 3) to connect the units to electrical outlets in the following order:
1.) Subwoofer 2.) Soundbar Main Unit. See the illustrations below.
•For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label : Bottom of the Soundbar Main Unit)
ID SET
POWER
POWER
Rear of Subwoofer
1Power Cord
Connecting
Electrical Power
DC 19V
DC 19V
Bottom of the
Soundbar Main Unit
DC 19V
(Power Jack)
3 AC/DC Adapter
2 AC Plug

ENG - 6
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.
Automatic connection between the subwoofer and the Soundbar
When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
•When auto pairing is complete, the blue indicators at the top of the subwoofer turn on.
LED Indicator Lights on the Top of Subwoofer
LED Status Description Resolution
Blue
On Successfully connected
(normal operation) -
Blinking Recovering the connection
Check if the power cable to the main
Soundbar unit is connected properly or
wait for a while. (If blinking persists, try
manually connecting the subwoofer.
See page 7.)
Red On
Standby (with the Soundbar
main unit turned off)
Check if the power cable to the main
Soundbar unit is connected properly.
Connection failed Connect again. See the instructions for
manual connection on page 7.
Red and
blue Blinking Malfunction See the contact information for the Samsung Service Centre in the manual.

ENG - 7
Manually connecting the subwoofer if automatic connection fails
Check before performing the manual connection
•Check whether the power cables for the Soundbar and subwoofer are connected properly.
•Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
The red indicator on the top of the subwoofer turns off and the blue indicator blinks.
ID SET
POWER
ID SET
5 Sec
Rear of the Subwoofer Top of the Subwoofer
2. Turn off the Soundbar.
3. Press and hold the VOL button on the remote control for at least 5 seconds with the Soundbar
turned off (OFF).
4. The ID SET message appears on the display of the Soundbar for 1.3 seconds, and then disappear.
Surround
SOUND
MODE
Bluetooth
POWER
VOL WOOFER
SOUNDBAR
5 Sec ID SET
5. When the blue indicator on the subwoofer blinks, turn on the Soundbar’s power by pressing
(Power) button on the right side of the main unit or on the remote control.
6. When the connection is successfully established, the blue indicator on the top of the subwoofer
stops blinking and glows continuously.
•If the connection process fails, the blue indicator will ash continuously. Go to Step 1 and start again.
NOTES
•Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
•Before moving or installing this product, be sure to turn off the power and disconnect the power
cord.

ENG - 8
•If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the top will be Red after blinking Blue several times.
•If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
•The maximum transmission distance of the wireless signal of the main unit is about 10 meters, but
may vary depending on your operating environment. If a steel-concrete or metallic wall is between
the main unit and the wireless subwoofer the system may not operate at all, because the wireless
signal cannot penetrate metal.
PRECAUTIONS
•Wireless receiving antennas are built into the wireless subwoofer. Keep the units away from water
and moisture.
•For optimal listening performance, make sure that the area around the wireless subwoofer and
Wireless Receiver Module (Sold separately) location is clear of any obstructions.
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker
Kit (SWA-8500S) to your Soundbar (Sold separately). For more information, see the
Samsung Wireless Rear Speaker Kit manual.

ENG - 9
04 CONNECTING TO YOUR TV
Hear TV sound from your Soundbar through wired or wireless connections.
•When the Soundbar is connected to a selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
– When using optical cable, this feature can be supported by 2017 Samsung Smart TVs that
support Bluetooth.
– This function also allows you to use the TV menu to adjust the sound eld and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
Connecting using an Optical Cable
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
OPTICAL OUT
Optical Cable
Bottom of the Soundbar
D.IN
󱂓
󱂔
Right Side of the Soundbar
1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable.
2. Press the (Source) button on the right side panel or remote control, and then select mode
“D.IN”.
•When the Soundbar is connected to a Samsung smart TV released in 2017 or later, the
Bluetooth POWER function automatically turns on to enable the Soundbar to be controlled with
the TV remote control. (See page 21 for details on Bluetooth POWER.)

ENG - 10
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable.
2. Press the (Source) button on the right side panel or on the remote control, and then select
“D.IN”.
3. Press the Left button on the remote control for 5 seconds to turn Auto Power
Link on or off.
•Auto Power Link is set to ON by default.
(To turn off this function, turn off Auto Power using the Soundbar.)
•Depending on the connected device, Auto Power Link may not function.
•This function is only available in the “D.IN” mode.
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
•Only one TV can be connected at a time.
The initial connection
1. Press the (Source) button on the right side panel or on the remote control, and then select
“BT”.
2. Change “BT” to “BT PAIRING”.
•If “BT READY” appears, press and hold the (Source) button on the right side panel of the
Soundbar or on the remote control for more than 5 seconds to display “BT PAIRING”.
3. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
4. Select “[AV] Samsung Soundbar Mxxx M-Series” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV Bluetooth device list.
To connect to the Soundbar, select the message and establish a connection.
•When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
5. You can now hear TV sound from the Soundbar.

ENG - 11
If the device fails to connect
•If the previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar Mxxx M-Series”)
appears in the list, delete it.
•In “BT” mode, press and hold the (Source) button for more than 5 seconds on the right side
panel of the Soundbar or on the remote control to switch to “BT PAIRING” mode.
Then, select “[AV] Samsung Soundbar Mxxx M-Series” from the TV’s search list.
What are the BT READY and BT PAIRING statuses?
•BT READY : In this mode, you can search for previously connected TVs or connect to the Soundbar
from a previously connected mobile device.
•BT PAIRING : In this mode, you can connect to a new device. (While in “BT” mode, press and hold the
(Source) button for more than 5 seconds on the right side of the Soundbar or on the remote
control.)
NOTES
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
Disconnecting the Soundbar from the TV
Press the (Source) button on the right side panel or on the remote control and switch to any mode
but “BT”.
•Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
•To cancel automatic Bluetooth connection between the Soundbar and TV, press the
p(Play/Pause) button on the remote control for 5 seconds in “BT READY” status. (Toggle On → Off)

ENG - 12
05 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired or wireless network to play the external device’s sound
through the Soundbar.
Connecting using an Optical or Analogue Audio (AUX) Cable
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
OPTICAL OUT
- AUDIO -
R L
Optical Cable
Audio (AUX) Cable
(not supplied) Bottom of the Soundbar
󱂓
󱂔
BD / DVD player / Set-top box /
Game console Right Side of the Soundbar
1 Optical Cable
XConnect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source
Device using a digital optical cable.
YSelect “D.IN” mode by pressing the (Source) button on the right side panel or on the remote
control.
2 Audio (AUX) Cable
XConnect AUX IN (Audio) on the main unit to the AUDIO OUT jack of the Source Device using an
audio cable.
YSelect “AUX” mode by pressing (Source) button on the right side panel or on the remote
control.

ENG - 13
06 CONNECTING A USB
You can play music les located on USB storage devices through the Soundbar.
Display
USB port
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 19V
USB (5V 0.5A)
Micro USB to
USB adapter Cable
USB
1. Connect a Micro USB to USB adapter cable with a male USB 2.0 Micro USB plug (Type B) on one
end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your
Soundbar.
2. Connect your USB device to the female end of the adapter cable.
3. Press the (Source) button on the right side panel or on the remote control, and then select
“USB”.
4. “USB” appears in the display screen.
5. Play music les from the USB storage device through the Soundbar.
•The Soundbar automatically turns off (Auto Power Off) if no USB device has been connected for
more than 5 minutes.

ENG - 14
File Format Type Compatibility list
Extension Codec Sampling Rate Bit Rate
*.mp3 MPEG 1 Layer2 16KHz ~ 48KHz 80kbps~320kbps
MPEG 1 Layer3 16KHz ~ 48KHz 80kbps~320kbps
MPEG 2 Layer3 16KHz ~ 48KHz 80kbps~320kbps
MPEG 2.5 Layer3 16KHz ~ 48KHz 80kbps~320kbps
*.wma Wave_Format_MSAudio1 16KHz ~ 48KHz 56kbps~128kbps
Wave_Format_MSAudio2 16KHz ~ 48KHz 56kbps~128kbps
*.aac AAC 16KHz ~ 96KHz 48kbps~320kbps
A AC- LC 16KHz ~ 96KHz 128kbps~192kbps
5.1ch 320kbps
HE-AAC 24KHz ~ 96KHz 48kbps~64kbps
5.1ch 160kbps
*.wav -16KHz ~ 48KHz up to 3000kbps
*.ogg OGG 1.1.0 16KHz ~ 48KHz 50kbps~500kbps
*.ac FLAC 1.1.0, FLAC 1.2.1 16KHz ~ 96KHz up to 3000kbps
•If there are too many folders and les stored on the USB device, it may take the Soundbar some
time to access and play les.

ENG - 15
07 CONNECTING A MOBILE DEVICE
Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
•You cannot connect more than one Bluetooth device at a time.
Bluetooth device
The initial connection
1. Press the (Source) button on the right side panel or on the remote control, and then select
“BT”.
2. Change “BT” to “BT PAIRING”.
•If “BT READY” appears, press and hold the (Source) button on the right side panel of the
Soundbar or on the remote control for more than 5 seconds to display “BT PAIRING”.
3. Select “[AV] Samsung Soundbar Mxxx M-Series” from the list.
•When a Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT”
appears in the front display.
4. Play music les from the device, connected via Bluetooth, through the Soundbar.
If the device fails to connect
•If the previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar Mxxx M-Series”)
appears in the list, delete it.
•In “BT” mode, press and hold the (Source) button for more than 5 seconds on the right side
panel of the Soundbar or on the remote control to switch to “BT PAIRING” mode.
Then, select “[AV] Samsung Soundbar Mxxx M-Series” from the Bluetooth device search list.

ENG - 16
What are the BT READY and BT PAIRING statuses?
•BT READY : In this mode, you can search for previously connected TVs or connect to the Soundbar
from a previously connected mobile device.
•BT PAIRING : In this mode, you can connect to a new device. (While in “BT” mode, press and hold the
(Source) button for more than 5 seconds on the right side of the Soundbar or on the remote
control.)
NOTES
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•The Soundbar automatically turns off after 5 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
•The Soundbar supports SBC data (44.1kHz, 48kHz).
•Connect only to a Bluetooth device that supports the A2DP (AV) function.
•You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
•Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar
Mxxx M-Series” from the device’s scanned devices list will automatically change the Soundbar to
“BT” mode.
– Available only if the Soundbar is listed among the Bluetooth device’s paired devices.
(The Bluetooth device and the Soundbar must have been previously paired at least once.)
•The Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar is
displaying “BT READY”.
•Soundbar cannot be paired to another Bluetooth device, while using the Bluetooth function.
Bluetooth POWER On (Bluetooth POWER)
If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth POWER On
function is on and the Soundbar is turned off, the Soundbar turns on automatically.
1. Press the Bluetooth POWER button on the remote while the Soundbar is turned on.
2. “ON-BLUETOOTH POWER” appears on the Soundbar’s display.