Samsung HW-R550 User manual

USER MANUAL
HW-R550

ENG - ii
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
Refer to the table below for an explanation of
symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
If this symbol is not present on a
product with a power cord, the product
MUST have a reliable connection to
protective earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING
•To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
CAUTION
•TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY
INSERT.
•This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
•To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
•Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases on the apparatus.
•To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.

ENG - iii
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (7~10 cm).
Make sure the ventilation slots are not
covered. Do not place the unit on ampliers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.
ABOUT THIS MANUAL
The user manual has two parts: this simple paper
USER MANUAL and a detailed FULL MANUAL you
can download.
USER MANUAL
See this manual for safety instructions,
product installation, components,
connections, and product specications.
FULL MANUAL
You can access the FULL MANUAL on
Samsung’s on-line customer support centre by
scanning the QR code. To see the manual on
your PC or mobile device, download the
manual in document format from Samsung’s
website. (http://www.samsung.com/support)
Design and specications are subject to change
without prior notice.

ENG - iv
CONTENTS
01 Checking the Components 2
Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 2
02 Product Overview 3
Front Panel / Right Side Panel of the Soundbar ------------------------- 3
Bottom Panel of the Soundbar ------------------------- 3
03 Connecting the Soundbar 4
Connecting Electrical Power ------------------------- 4
Connecting the Soundbar to the Subwoofer ------------------------- 5
– Automatic connection between the Subwoofer and the Soundbar ------------------------- 5
– Manually connecting the Subwoofer if automatic connection fails ------------------------- 6
Connecting an SWA-8500S (Sold Separately) to your Soundbar ------------------------- 7
04 Connecting to your TV 9
Method 1. Connecting with a Cable ------------------------- 9
– Connecting using an Optical Cable ------------------------- 9
– Connecting a TV using an HDMI Cable ------------------------- 10
Method 2. Connecting Wirelessly ------------------------- 11
– Connecting a TV via Bluetooth ------------------------- 11
05 Connecting an External Device 13
Connecting using an Optical or Analogue Audio (AUX) Cable ------------------------- 13
Connecting using an HDMI Cable ------------------------- 14
06 Connecting a USB Storage Device 15
Software Update ------------------------- 15

ENG - v
07 Connecting a Mobile Device 16
Connecting via Bluetooth ------------------------- 16
08 Using the Remote Control 17
How to Use the Remote Control ------------------------- 17
Adjusting the Soundbar volume with a TV remote control ------------------------- 20
09 Installing the Wall Mount 21
Installation Precautions ------------------------- 21
Wallmount Components ------------------------- 21
10 Troubleshooting 24
11 Licence 25
12 Open Source Licence Notice 25
13 Important Notes About Service 25
14 SpecicationsandGuide 26
Specications ------------------------- 26

ENG - 2
01 CHECKING THE COMPONENTS
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
Soundbar Main Unit Subwoofer Remote Control / Batteries
1 2 3
Power Cord
(Subwoofer)
AC/DC Adapter
(Main Unit)
Power Cord
(AC/DC Adapter)
Optical Cable
x 2 x 2
Wall Mount Guide Holder-Screw Screw Bracket-Wall
Mount L
Bracket-Wall
Mount R
•For more information about the power supply and power consumption, refer to the label attached
to the product. (Label: Bottom of the Soundbar Main Unit)
•The power components are labelled (1, 2, 3). For more information about power connections,
see page 4.
•To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
•Depending on the region, the appearance of the AC plug may differ from the plug displayed above,
or it may be supplied integrated with the AC/DC adapter.
•The appearance of the accessories may differ slightly from the illustrations above.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow
until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide
the battery cover back into position.

ENG - 3
02 PRODUCT OVERVIEW
Front Panel / Right Side Panel of the Soundbar
Position the product so
that the SAMSUNG logo
is located on the top.
Volume
󱂓
Power
Display
Right Side of the Soundbar
Bottom Panel of the Soundbar
HDMI IN
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 24V
HDMI OUT
(TV-ARC)
HDMI OUT
(TV-ARC)
HDMI IN
DC 24V
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
AUX IN
HDMI IN
DIGITAL AUDIO IN
(OPTICAL)
󱂗
󱂘
󱂙
󱂔
󱂕
󱂖
󱂓Source
Selects the source input mode. (D.IN / AUX / HDMI / BT / USB)
•To turn on “BT PAIRING” mode, change the source to “BT” mode, and then press and
hold the (Source) button for more than 5 seconds.
󱂔D.IN Connect to the digital (optical) output of an external device.
󱂕USB Connect a USB device here to play music les on the USB device through the Soundbar.
󱂖AUX Connect to the Analogue output of an external device.
󱂗HDMI IN Inputs digital video and audio signals simultaneously using an HDMI cable.
Connect to the HDMI output of an external device.
󱂘HDMI OUT Connect to the HDMI (ARC) jack on a TV.
󱂙DC 24V Connect the AC/DC power adapter. (Power Supply In)

ENG - 4
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2 , 3 ) to connect the Subwoofer and Soundbar to an electrical outlet in
the following order:
1 Connect the power cord to the Subwoofer.
2 Connect the power output cable to the power adapter, and then to the Soundbar.
3 Connect the power cord to a wall socket.
See the illustrations below.
•For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label: Bottom of the Soundbar Main Unit)
POWER
Rear of Subwoofer
1Power Cord
Connecting
Electrical Power
HDMI IN
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 24V
HDMI OUT
(TV-ARC)
DC 24V
Bottom of the
Soundbar Main Unit 2 AC/DC Adapter
3Power Cord
Connecting
Electrical Power
•Make sure to rest the AC/DC Adapter at on a table or the oor. If you place the AC/DC Adapter so
that it is hanging with the AC cord input facing upwards, water or other foreign substances could
enter the Adapter and cause the Adapter to malfunction.

ENG - 5
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.
Automatic connection between the Subwoofer and the Soundbar
When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
•When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.
LED Indicator Lights on the Rear of Subwoofer
LED Status Description Resolution
Blue
On Successfully connected
(normal operation) -
Blinking Recovering the connection
Check if the power cable attached to the
main Soundbar unit is connected properly
or wait about 5 minutes. If blinking persists,
try manually connecting the subwoofer.
See page 6.
Red On
Standby (with the Soundbar
main unit turned off)
Check if the power cable attached to the
main Soundbar unit is connected properly.
Connection failed Connect again. See the instructions for
manual connection on page 6.
Red and
blue Blinking Malfunction See the contact information for the Samsung Service Centre in this manual.

ENG - 6
Manually connecting the Subwoofer if automatic connection fails
Before performing the manual connection procedure below:
•Check whether the power cables for the Soundbar and subwoofer are connected properly.
•Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
•The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
5 Sec
Rear of Subwoofer
2. Press and hold the Up button on the remote control for at least 5 seconds.
•The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•The Soundbar will automatically power on when ID SET is complete.
ID SET
SOUND
MODE
PAIR
5 Sec
3. Check if the LINK LED is solid blue (connection complete).
Blue is On
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Subwoofer.

ENG - 7
Connecting an SWA-8500S (Sold Separately) to your Soundbar
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit
(SWA-8500S, sold separately) to your Soundbar.
1. Connect the Wireless Receiver Module to 2 Surround Speakers.
– The speaker cables are colour coded.
SURROUND-LEFT
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
SURROUND-RIGHT
SURROUND-LEFT SURROUND-RIGHT
2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.
•The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not
blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for
5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer
to the SWA-8500S user manual.
ID SET
L R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
POWER
POWER
ID SET
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
STANDBY
LINK
STANDBY
LINK
Blue blinking
5 Sec

ENG - 8
3. Press and hold the Up button on the remote control for at least 5 seconds.
•The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•The Soundbar will automatically power on when ID SET is complete.
ID SET
SOUND
MODE
PAIR
5 Sec
CAUTION
•If your Soundbar was playing music when it connects to the SWA-8500S, you may hear some
stuttering from the woofer as the connection nalises.
4. Check if the LINK LED is solid blue (connection complete).
STANDBY
LINK
STANDBY
LINK
Blue is On
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Receiver Module.
5. If the SWA-8500S is not connected, repeat the procedure from Step 2.

ENG - 9
04 CONNECTING TO YOUR TV
Hear TV sound from your Soundbar through wired or wireless connections.
•When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when
you connect the Soundbar to the TV using an optical cable.
– This function also allows you to use the TV menu to adjust the sound eld and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on
the TV is changed, you will experience better sound quality. (The TV menu may use different words for
Dolby Digital and PCM depending on the TV manufacturer.)
Connecting using an Optical Cable
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Optical Cable
Bottom of the Soundbar
󱂓
󱂔
Right Side of the Soundbar
D.IN
1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable.
2. Press the (Source) button on the right side panel or remote control, and then select the “D.IN”
mode.

ENG - 10
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable.
2. Press the Left button on the remote control for 5 seconds to turn Auto Power
Link on or off.
•Auto Power Link is set to ON by default.
(To turn off this function, hold the Left button on the remote for 5 seconds.)
•Depending on the connected device, Auto Power Link may not function.
•This function is only available in the “D.IN” mode.
Connecting a TV using an HDMI Cable
Connect to the HDMI IN
(ARC) port of your TV.
HDMI OUT
(TV-ARC)
HDMI IN
HDMI IN
(ARC) HDMI Cable
(not supplied)
Bottom of the Soundbar
󱂓
Connect to the HDMI OUT (TV-ARC)
port of the Soundbar main unit.
TV ARC
󱂔Right Side of the Soundbar
1. With the Soundbar and TV turned on, connect the HDMI cable (not supplied) as shown in the gure.
2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV
sound.
•If TV sound is inaudible, press the (Source) button on the remote control or on the right side
of the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence,
and TV sound is played.
•If “TV ARC” does not appear in the display window of the Soundbar main unit, conrm that the
HDMI cable (not supplied) is connected to the correct port.
•Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.

ENG - 11
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
•Only one TV can be connected at a time.
SOUND
MODE
PAIR
OR
The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the (Source) button on the right side panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the (Source) button on the right side panel
of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] Samsung Soundbar R5-Series” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device
list. To connect the TV to the Soundbar, select the message, and then establish a connection.
•When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4. You can now hear TV sound from the Soundbar.
If the device fails to connect
•If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar R5-Series”) appears in
the list, delete it.
•Then repeat steps 1 through 3.

ENG - 12
Disconnecting the Soundbar from the TV
Press the (Source) button on the right side panel or on the remote control and switch to any mode
but “BT”.
•Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
•To cancel the automatic Bluetooth connection between the Soundbar and TV, press the
p(Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
(Toggle On → Off)
What is the difference between BT READY and BT PAIRING?
•BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button
on the remote control or press and hold the (Source) button on the right side of the Soundbar
for more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
•If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•The Soundbar automatically turns off after 20 minutes in the Ready state.
•The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
•Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

ENG - 13
05 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired or wireless network to play the external device’s sound
through the Soundbar.
Connecting using an Optical or Analogue Audio (AUX) Cable
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
AUX IN
HDMI IN
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
- AUDIO -
R L
Bottom of the Soundbar
Optical Cable
󱂔
Audio (AUX) Cable
(not supplied)
󱂓
BD / DVD player / Set-top box /
Game console
Right Side of the Soundbar
1 Optical Cable
XConnect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source
Device using a digital optical cable.
YSelect “D.IN” mode by pressing the (Source) button on the right side panel or on the remote
control.
2 Audio (AUX) Cable
XConnect AUX IN (Audio) on the main unit to the AUDIO OUT jack of the Source Device using an
audio cable.
YSelect “AUX” mode by pressing the (Source) button on the right side panel or on the remote
control.

ENG - 14
Connecting using an HDMI Cable
HDMI OUT
HDMI OUT
(TV-ARC)
HDMI IN
HDMI IN
(ARC)
HDMI Cable
(not supplied)
HDMI Cable
(not supplied)
Bottom of the Soundbar
󱂓
󱂔
External Device
Right Side of the Soundbar
󱂕
HDMI
󱂖
1. Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the
HDMI OUT jack on your digital device.
2. Connect an HDMI cable (not supplied) from the HDMI OUT (TV-ARC) jack on the back of the
product to the HDMI IN jack on your TV.
3. Press the (Source) button on the right side panel or on the remote control, and then select
“HDMI”.
4. “HDMI” mode is displayed on the Soundbardisplay panel and sound plays.

ENG - 15
06 CONNECTING A USB STORAGE DEVICE
You can play music les located on USB storage devices through the Soundbar.
HDMI IN
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
DC 24V
USB (5V 0.5A)
Display
USB port
Micro USB to
USB adapter Cable
(not supplied)
USB
1. Connect a Micro USB to USB adapter cable with a male USB 2.0 Micro USB plug (Type B) on one
end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your
Soundbar.
•The Micro USB to USB adapter cable is sold separately. To purchase, contact a Samsung Service
Centre or Samsung Customer Care.
2. Connect your USB device to the female end of the adapter cable.
3. Press the (Source) button on the right side panel or on the remote control, and then select
“USB”.
4. “USB” appears in the display screen.
5. Play music les from the USB storage device through the Soundbar.
•The Soundbar automatically turns off (Auto Power Down) if no USB device has been connected
for more than 20 minutes.
Software Update
SamsungmayofferupdatesfortheSoundbar’ssystemrmwareinthefuture.
If an update is offered, you can update the rmware by connecting a USB device with the rmware
update stored on it to the USB port on your Soundbar. For more information about how to download
update les, go to the Samsung Electronics website at www.samsung.com  Support.
Then, enter or select the model number of your Soundbar, select the Software & Apps option, and then
Downloads. Note that the option names can vary.

ENG - 16
07 CONNECTING A MOBILE DEVICE
Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
•You cannot connect more than one Bluetooth device at a time.
SOUND
MODE
PAIR
OR
Bluetooth device
The initial connection
1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the (Source) button on the right side panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the (Source) button on the right side panel
of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. On your device, select “[AV] Samsung Soundbar R5-Series” from the list that appears.
•When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT”
appears in the front display.
3. Play music les from the device connected via Bluetooth through the Soundbar.
If the device fails to connect
•If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar R5-Series”) appears in
the list, delete it.
•Then repeat steps 1 and 2.
NOTE
•After you have connected the Soundbar to your mobile device the rst time, use the “BT READY”
mode to reconnect. See Page 12 for details.
For more information about Bluetooth connections, refer to “Connecting a TV via
Bluetooth” on pages 11 ~ 12.