Samsung HG32NJ690W User manual

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Model Serial No.
INSTALL GUIDE
HG32NJ690W
English

Before Reading This Install Guide
This TV model is designed forhotels orthe other hospitality businesses, supports a variety of special functions, and lets
you limit some user (guest) controls.
Figures and illustrations in this Install Guide are provided forreference only and may differ from the actual product
appearance. Product design and specifications may change without notice.
Operational Modes
This TV has two modes: Interactive and Standalone mode.
Interactive mode: In this mode, the TV communicates with and is fully orpartially controlled by a connected Set
Back Box (SBB) orSet Top Box (STB) provided by a hospitality System Integration (SI) vendor. When the TV is initially
plugged in, it sends a command that attempts to identify the SBB or STB connected to it. If the TV identifies the
SBB or STB and the SBB or STB identifies the TV, the TV gives full control to the SBB or STB.
Standalone mode: In this mode, the TVworks alone without an external SBB or the STB.
The TV has a Hotel Option menu that lets you easily set its various hospitality functions. Please see page 25.
The menu also lets you activate or de-activate some TV and hospitality functions so you can create your optimal
hospitality configuration.
Still image warning
Avoid displaying still images (such as jpeg picture files) orstill image elements (such as TV channel logos, panorama

uneven screen wear, which will affect image quality. To reduce the chance that this effect will occur, please follow the
recommendations below:
Avoid displaying the same TV channel for long periods.
Always try to display a full screen image.
Reduce brightness and contrast to help prevent the occurrence of after-images.
Use all TV features designed to reduce image retention and screen burn-in.
English - 2

Warning! Important Safety Instructions
Please read the Safety Instructions before using yourTV.
Referto the table below foran explanation of symbols which may be on your Samsung product.
CAUTION Class II product: This symbol indicates that a
safety connection to electrical earth (ground)
is not required. If this symbol is not present on
a product with a power cord, the product MUST
have a reliable connection to protective earth
(ground).
RISK OF ELECTRIC SHOCK. DO NOT OPEN.




AC voltage: Rated voltage marked with this
symbol is AC voltage.
This symbol indicates that high voltage is
present inside. It is dangerous to make any kind
of contact with any internal part of this product.


This symbol indicates that this product has
included important literature concerning
operation and maintenance.
Caution. Consult instructions for use: This
symbol instructs the userto consult the user
manual for further safety related information.
The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure
reliable operation of this apparatus and to protect it from overheating, these slots and openings must neverbe
blocked or covered.
– 
ventilation is provided.
– 
– 

in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an
authorized dealer immediately.
This apparatus uses batteries. In your community, there might be environmental regulations that require you to
dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.

electric shock.
Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon
or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit
from the appliance.
To protect this apparatus from a lightning storm, orwhen left unattended and unused forlong periods of time,
unplug it from the wall outlet and disconnect the antenna orcable system. This will prevent damage to the set due
to lightning and power line surges.


Neverinsert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this
apparatus.
Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet,

with wet hands.
If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from
it - unplug it immediately and contact an authorized dealeror service center.
Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an
extended period of time (especiallywhen children, elderly, or disabled people will be left alone in the house).
– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to
generate sparks and heat or by causing the insulation to deteriorate.
Be sure to contact an authorized Samsung service centerforinformation if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity, chemical substances, orwhere it will operate 24 hours a
day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to yourTV.
Use only a properly grounded plug and wall outlet.
– An improperground may cause electric shock orequipment damage. (Class l Equipment only.)
To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus
quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
Store the accessories (batteries, etc.) in a location safely out of the reach of children.

service center.

not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, airfresheners, lubricants, or detergents.
These chemicals can damage the appearance of the TV or erase the printing on the product.



CAUTION: There is danger of an explosion if you replace the batteries used in the remote with the wrong type of
battery. Replace onlywith the same or equivalent type.


Use care when touching the TV afterit has been on for some time. Some parts can be warm to the
touch.
English - 4

Contents
Before Reading This Install Guide ---------------------------------------------------------------------------- 2
Warning! Important Safety Instructions ---------------------------------------------------------------------------- 
01 What's in the Box?
02 TV Installation
 ---------------------------------------------------------------------------- 8
Installing the wall mount kit ---------------------------------------------------------------------------- 10
Securing the TV to the Wall ---------------------------------------------------------------------------- 11
 ---------------------------------------------------------------------------- 12
Providing properventilation for your TV ---------------------------------------------------------------------------- 12
03 The Remote Control
About the Buttons on the Remote Control ---------------------------------------------------------------------------- 
Installing batteries into the remote control
(Battery size: AAA) ---------------------------------------------------------------------------- 14
04 Initial Setup
Using the TV Controller ---------------------------------------------------------------------------- 16
05 The Connection Panel
06 Connections
Connecting to your Internet network ---------------------------------------------------------------------------- 19
Connecting the TV to a SBB or STB ---------------------------------------------------------------------------- 21
Connecting the Bathroom Speakers ---------------------------------------------------------------------------- 22
Connecting the RJP (Remote Jack Pack) ---------------------------------------------------------------------------- 
07 Setting the Hotel Option Menus
 ---------------------------------------------------------------------------- 26
Welcome Message ---------------------------------------------------------------------------- 
 ---------------------------------------------------------------------------- 
USB Cloning ---------------------------------------------------------------------------- 
 ---------------------------------------------------------------------------- 
Setting Auto Initialize ---------------------------------------------------------------------------- 41
Updating the TV’s Software ---------------------------------------------------------------------------- 44
English - 5

08 Using a Multi Code Remocon
09 Setting the Soundbar
 ---------------------------------------------------------------------------- 46
10 Editing Channels
Channel Bank Editor(Smoovie TV Only) ---------------------------------------------------------------------------- 47
Using Channel Editor ---------------------------------------------------------------------------- 48
11 Anti-theft Kensington Lock
12 Specifications and OtherInformation
Specifications ---------------------------------------------------------------------------- 52
Environmental Considerations ---------------------------------------------------------------------------- 52
 ---------------------------------------------------------------------------- 52
 ---------------------------------------------------------------------------- 
Read Before Using the Internet Function ---------------------------------------------------------------------------- 54
 ---------------------------------------------------------------------------- 55
 ---------------------------------------------------------------------------- 57
English - 6

01 What's in the Box?
Make sure the following items are included with yourTV. If any items are missing, contact your dealer.
Remote Control & Batteries
(AAA x 2) Power Cord 

Quick Setup Guide /
Regulatory Guide
The items’ colors and shapes mayvary depending on the models.
Cables not included can be purchased separately.
Check for any accessories hidden behind or in the packing materials when opening the box.
The screen can be damaged from direct pressure when handled
incorrectly. As shown in the figure, make sure to grip the edges
of the screen when you lift the TV.
Do Not Touch
This Screen!
English - 7

02 TV Installation
Installing the LED TV Stand
Assembling the Stand and Components
When installing the stand, use the provided components and parts.
x 2

Stand Screws Cable Guide
1
L R
2
 
English - 8

4
NOTE
Make sure to distinguish between the front and back of each component when assembling them.
English - 9

Installing the wall mount kit

Wall mount bracket TV
C
The Product shape may differ depending on the model.
The wall mount kit (sold separately) allows you to mount the TV on a wall.
Fordetailed information on installing the wall mount, see the instructions provided with the wall mount. Contact
a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any
damage to the product or injury to yourself or others if you select to install the TV on yourown.
English - 10

Securing the TV to the Wall
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children
do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or
death. Follow all safety precautions provided in the Safety Flyer included with your TV. Foradded stability
and safety, you can purchase and install the anti-fall device.
Preventing the TV from falling
1. Using the appropriate screws, firmly fasten a set of brackets to the wall.
Confirm that the screws are firmly attached to the wall.
– 
the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of brackets to the
TV.
– Forthe screw specifications, referto the standard screw part in the

3. Connect the brackets fixed to the TV and the brackets fixed to the wall
with a durable, heavy-duty string, and then tie the string tightly.
– Install the TV nearthe wall so that it does not fall backwards.
– Connect the string so that the brackets fixed to the wall are at the
same height as or lower than the brackets fixed to the TV.
Wall-anchor
(not supplied)
The product color and shape may
vary depending on the model.
English - 11

Wall Mount Kit Specifications (VESA)
Install yourwall mount on a solid wall perpendicularto the floor. If you are attaching the wall mount to building
materials otherthan plaster board, contact yournearest dealer. If installed on a ceiling or slanted wall, the TV may fall
and cause severe personal injury.
The wall mount kit is not supplied, but sold separately.
NOTE
– Standard dimensions forwall mount kits are shown in the table below.
– Samsung wall mount kits contain a detailed installation manual. All parts necessary for assembly are provided.
– 
– 
specifications. Screws that are too long may cause damage to the inside of the TV set.
– Forwall mounts that do not complywith the VESA standard screw specifications, the length of the screws may
differdepending on the wall mount specifications.
– 
personal injury. Samsung is not liable forthese kinds of accidents.
– Samsung is not liable forproduct damage orpersonal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
– 
– Always have two people mount the TV onto a wall.
TV size in
inches
VESA screw hole specs
(* ) in millimeters (inches) (inches) (inches)C (mm)Standard Screw Quantity
 100 x 100 12.2 2.8 9.9 19-22 M4 4
Do not install yourwall mount kit while yourTV is turned on. This may result in personal injuryfrom electric
shock.
Providing properventilation foryour TV
When you install your TV, maintain a distance of at least 4 inches (10 cm) between the TV and other objects (walls,
cabinet sides, etc.) to ensure properventilation. Failing to maintain properventilation may result in a fire or a problem
with the product caused by an increase in its internal temperature.
When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung
Electronics only. Using parts provided by another manufacturermay cause difficulties with the product orresult in
injury caused by the product falling.
English - 12

03 The Remote Control
About the Buttons on the Remote Control
The images, buttons, and functions of the remote control may differdepending on the model.
The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by
visually impaired persons.
If you use the remote control that comes with yourTV to control another TV, some functions may not operate
normally.

video sources.
Turns the sound on and off.
Channel List.
Changes channels.
Exits the menu.
Use these buttons according to the
directions on the TV screen.
: Enterthe hour yourwant the
TV to turn on.
Use these buttons with a specific
feature, according to the directions
on the TV's screen.
APPS.

screen.
Moves the cursor, selects the
onscreen menu items, and changes
the values seen on the TV's menu.
Turns the TV on and off.
Gives direct access to channels.
Adjusts the volume.
Selects additional digital channels
being broadcast by the same digital
station. Forexample, to select

 Returns to the previous channel.

Quickly select frequently used
functions. (Not available)
Returns to the previous menu.
SLEEP
Sets the Sleep Timer.
X

available)
CC
When pressed the button, the
Accessibility Shortcuts menu
appears.
E(Select)
Press this button to select or run a
focused item.
Home Menu.


Installing batteries into the remote control (Battery size: AAA)
2
3
1
Match the polarity of the batteries to the symbols in the battery compartment.

Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon
signs.
The colorand shape of the remote mayvary depending on the model.
English - 14

04 Initial Setup
When you turn on yourTV forthe first time, it immediately starts the Initial Setup. Follow the instructions displayed on
the screen and configure the TV's basic settings to suit yourviewing environment.
If you already completed the Initial Setup, run the Initial Setup again using the following menu.
Hotel Option (MUTE > 1> 1> 9> SelectE) > System > TV Reset
If you select TV Reset, the TV resets all values to their factory defaults. When the TV turns off, press the POWER button
on the remote control to turn on the TV. The TV starts the Initial Setup.
The image on your TV may differ from the image below depending on the model and geographical area.
1
Next
Region Settings
Change the region settings ifyou are located in North America, Latin
America, orEurope. Your TV might not function if the region settings arenot
correctly configured. When the region settings are changed, your TV will
automaticallyrestart to apply them.
Country List
Select the region settings
Before select region, referto the country list information on the right.
If you select the incorrect region, execute TV Reset again after the Initial Setup is
completed.
If the region is changed, the TV automatically turns off and on.
2
Welcome to Samsung TV!
Select yourlanguage to start the on screen setup.
Bienvenue!
Welcome!
Bienvenido!
Use the Up and Down buttons to change the
language.
Next
Selecting your language

3
Next
TV installation Type
Select yourTV installation type.
TV Basic Setup
Cloning Mode
Factory Menu
Start basic setup to use your TV.
Selecting yourTV installation type
TV Basic Setup: Select to proceed to the next step to set the basic options for
using your TV.
Cloning Mode: Copy the system settings from the USB or server to the TV.
Factory Menu: End Initial Setup and go to Hotel Option menu directly.
If you select the incorrect TV installation type, execute TV Reset again after the
Initial Setup is completed.
4
Next
Configure your TV
Set the basic options to use your TV.
Picture Mode Standard Select the picture mode that best suits
yourviewing environment.
12 3
Setting basic options for using your TV
Picture Mode
experience.
5
Next
Scan Channels
Scanning for channels...
DTV Air
DTV Cable
Air
Cable
Stop
2
3
Previous
Scanning Channel
Afterchannel sanning is completed, select Next orpress the right directional
button on the remote control.
When the RF cable is not connected, this step is skipped.
English - 15

6
NextPrevious
Clock Settings
Set the correct time by applying daylight saving time (if
required) and setting yourlocal time zone.
Auto Current Time
--:-- --
23
Clock Mode
--/--/----
Date
--:-- --
Time
Off
DST
Auto
Time Zone
Setting the current time
If the TVwill be tuned to digital broadcast channels, and these channels transmit
date and time information, set the Clock Mode to Auto. The TV will set the date
and time automatically.
If the TVwill not be tuned to digital broadcast channels, set the Clock Mode to
Manual, and then set the date and time on the TV manually.
Set DSTOn or Off to apply to the TV.
Select your time zone on the map that appears.
7
Setup Complete!
Your TV is now ready to use.
Done
Setup complete
Select the Done button to complete the Initial Setup. Then Hotel Option menu
appears. Press POWER button on the remote control to exit.
Using the TV Controller
TV Controller button at the bottom of the TV, and then use the Control menu. The
Control menu appears when the TV Controller is pressed while the TV is On. Formore information about its usage, refer
to the figure below.
The screen may dim if the protective film on the SAMSUNG logo orthe bottom of the TV is not detached. Please
remove the protective film.
TV Controller/ Remote control sensor
Short Press : Move
Long Press & Hold : Select
The TV Controller is located on the bottom of the TV.
Control menu
: Power On/Off : Volume Up
: Channel Up : 
:  : Source
English - 16

05 The Connection Panel
O
①
②
③
④
⑤
⑨
⑥⑧
⑦

Wheneveryou connect an external device to your TV, make sure that power on the TV and the device is turned off.
When connecting an external device, match the colorof the connection terminal to the cable.
① DIGITAL AUDIO OUT (OPTICAL)

② USB (5V 0.5A), USB (HDD 5V1A)
– Connector for software upgrades and Media Play, etc.
– Service connection.
③ HDMI IN1, 2, 3 (eARC)

– 
and video.
– 

contact to the Samsung customer care center.
English - 17

④ ANT IN
To view television channels correctly, the TV must receive a signal from one of the following sources:
– An outdoorantenna / A cable television system
⑤ DATA
Used to support data communication between the TV and the SBB orSTB.
⑥ EX-LINK
Connect this port to the port on the optional RJP (Remote Jack Pack). This will allowyou to connect external

⑦ VOL-CTRL
Used to control the volume of the Bathroom speaker. Connect the Volume Control Box on the Bathroom Wall and
the VOL-CTRL port.
⑧ VARIABLE AUDIO OUT
Used for the audio output to the Bathroom speaker. Connect the Wall Speakers on the Bathroom Wall and the
VARIABLE AUDIO OUT port.
⑨ LAN IN / LAN OUT


English - 18

06 Connections
Connecting to your Internet network

wired orwireless connection.
Afteryou have physically connected yourTV to your network, you must configure the network connection to

(Hotel Option > Network > Netwotk Setup).
Establishing a wireless Internet connection
Connect the TV to the Internet using a standard wireless router or modem.
Wireless IP Router or Modem



This Smart TV supports the IEEE 802.11a/b/g /n communication protocols. Samsung recommends using IEEE
802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly.
To use a wireless network, the TV must be connected to a wireless routeror modem. If the wireless routersupports

Select a channel that is not currently in use forthe wireless router. If the channel set forthe wireless routeris
currently being used by another device, the result is usually interference and/or a communications failure.
Most wireless networks have an optional security system. To enable a wireless network's security system, you need
to create a security key using characters and numbers, and then enter that key into the routerthrough its menu.

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Network Security Protocols
The TV only supports the following wireless network security protocols:



encryption in networks running in the 802.11n mode.
If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push

settings.

Establishing a wired Internet connection
There are three main ways to connect yourTV to your network using cable, depending on your network setup. They are
illustrated below:
The Modem Port on
the Wall
Modem Cable (Not Supplied) 
TV Rear Panel
External Modem

TV Rear Panel
The Modem Port on
the Wall
Modem Cable
(Not Supplied)

(Not Supplied)

(Not Supplied)
External Modem

IP Router that has a

TV Rear Panel

the Wall

The TV will not be able to connect to the Internet if your network speed is below10 Mbps.
(The TV does not support network speeds below10Mbps.)


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