Samsung WW7 J5 6 Series User manual

WASHING MACHINE (DRUM) CONTENTS
SERVICE Manual
WASHING MACHINE
DRUM TYPE
Basic Model : WF80F5E
(F500E PROJECT)
Model Name : WW7J5 / WW8J5 / WW9J5
(WW5000J PROJECT)
Model Code : WW7J52 WW7J53
WW7J54 WW7J55
WW8J52 WW8J53
WW8J54 WW8J55
WW9J52 WW9J53
WW9J54 WW9J55
(WW5000J PROJECT)
1. Safety Instructions
2. Features
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagram
6. Wiring Diagram
7. Reference
WW90J5456FW/EU



1-1. Safetyinstructionsforserviceengineers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

2-1. Concept........................................................................5
2-2. Specications...................................................................7
2-3. Comparingspecicationswithexistingmodels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2-4. Optionsspecications.............................................................9

3-1. Toolsfordisassemblyandreassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
3-2. Standarddisassemblydrawings....................................................11

4-1. InformationCode................................................................23
4-2. DiagnosticCode&CorrectiveAction................................................26
4-3. ProblemcheckPoint.............................................................32

5-1. MainPCBDiagram(DIMModelsOnly) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
5-2. Detaileddescriptionsofcontactterminals-MainPCBDiagram(DIMModelsOnly). . . . . . . . . . . . 34
5-3. MainPCBDiagram(UNIModelsOnly)...............................................35
5-4. Detaileddescriptionsofcontactterminals-MainPCBDiagram(UNIModelsOnly) . . . . . . . . . . . . 36
5-5. SubPCBDiagram(BEST/6000UIMODELSONLY). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5-6. Detaileddescriptionsofcontactterminals-SubPCBDiagram(BEST/6000UIMODELSONLY). . 38
5-7. SubPCBDiagram(BETTER/5000UIMODELSONLY). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
5-8. Detaileddescriptionsofcontactterminals-SubPCBDiagram(BETTER/5000UIMODELSONLY). . . 40
5-9. AssyPBAServiceBOM..........................................................41

6-1. WiringDiagram(DIMModelsonly)..................................................42
6-2. WIRINGDIAGRAM(UNIMODELSONLY)............................................43

7-1. WW5000JProjectname.........................................................44
7-2. Terminology....................................................................45


 
 
► Makesuretoobservethefollowinginstructionstooperatetheproductcorrectlyandsafelyandpreventpossible
accidentsandhazardswhileservicing.
► Twotypesofsafetysymbols,WarningandCaution,areusedinthesafetyinstructions.





• (Whenservicingelectricalpartsorharnesses)Makesuretodisconnectthepowerplugbeforeservicing.
4 Failingtodosomayresultinariskofelectricshock.
• Donotallowconsumerstoconnectseveralappliancestoasinglepoweroutletatthe
sametime.
4 Thereisariskofreduetooverheating.
• Whenremovingthepowercord,makesuretoholdthepowerplugwhenpullingtheplug
fromtheoutlet.
4 Failingtodosomaydamagetheplugandresultinreorelectricshock.
• Whenthewashingmachineisnotbeingused,makesuretodisconnectthepowerplug
fromthepoweroutlet.
4 Failingtodosomayresultinresultinaccidentaloperationofthewashingmachine.
• Donotplaceorusegasoline,thinners,alcohol,orotherammableorexplosivesubstancesnearthewashing
machine.
4 Riskofexplosionand/orre.




• Checkifthepowerplugandoutletaredamaged,attened,cutorotherwisedegraded.
4 Iffaulty,replaceitimmediately.
Failingtodosomayresultinelectricshockorre.
• Completelyremoveanydustorforeignmaterialfromthehousing,wiringandconnectionparts.
4 Thiswillpreventariskofreduetotrackingandshortsinadvance.
• Whenconnectingwires,makesuretoconnectthemusingtherelevantconnectorsandcheckthattheyare
completelyconnected.
4 Donotusetapeinsteadoftheconnectors,itmaycausereduetotracking.
• MakesuretodischargethePBApowerterminalsbeforestartingtheservice.
4 Failingtodosomayresultinahighvoltageelectricshock.
• Whenreplacingtheheater,makesuretofastenthenutafterensuringthatitisinsertedintothebracket-heater.
4 Ifnotinsertedintothebracket-heater,ittouchesthedrumandcausesnoiseandelectricleakage.

• Checkthewiring.
4 Ensurethatthewiringcannotbedamagedbyanysharpedgesormovingparts.
• Checkforanywaterleakage.
4 Performatestrunforthewashingmachineusingthestandardcourseandcheckwhetherthereisanywater
leakagethroughtheoorsectionorthepipes.
• Donotallowconsumerstorepairorserviceanypartofthewashingmachine
themselves.
4 Thismayresultinpersonalinjuryandshortentheproductlifetime.





• Donotsprinklewaterontothewashingmachinedirectlywhencleaningit.
4 Thismayresultinelectricshockorre,andmayshortentheproductlifetime.
• Donotplaceanycontainerswithwateronthewashingmachine.
4 Ifthewaterisspilled,itmayresultinelectricshockorre.Thiswillalsoshortenthe
productlifetime.
• Donotinstallthewashingmachineinalocationexposedtowater(raindrops).
4 Thismayresultinelectricshockorre,andshortentheproductlifetime.
• Donotpressacontrolbuttonusingasharptoolorobject.
4 Thismayresultinelectricshockordamagetotheproduct.

• Whenwiringaharness,makesuretosealitcompletelysonoliquidcanenter.
4 Takecarewhendisconnectingconnectors,donotuseexcessiveforceasthismaydamagetheconnector.
• Checkifthereisanyresiduethatshowsthatliquidenteredtheelectricpartsorharnesses.
4 Ifanyliquidhasenteredintoapart,replaceitorcompletelyremoveanyremainingmoisturefromit.
• Ifyouneedtoplacethewashingmachineonitsbackforservicingpurposes,placeasupport(s)ontheoorandlayit
downcarefullysoitssideisontheoor.
4 Donotlayitdownonitsfront.Thismaycausedamagetotheproduct.





• Ensurethatallcomponentsarereassembledcorrectlyandaresafebeforeconnectingtheappliancetothemains
supplies.
• Checktheinsulationresistance.
4 Disconnectthepowercordfromthepoweroutletandmeasuretheinsulationresistancebetweenthepowerplug
andthegroundingwireofthewashingmachine.Thevaluemustbegreaterthan10MΩwhenmeasuredwitha
500VDCMegger
• Checkwhetherthewashingmachineislevelinrelationshipwiththeoor.Checkwhether
itisinstalledrmlyontheoor.
4 Vibrationscanshortenthelifetimeoftheproduct.



 
 
■
 
 • Eventhebuttons,whichrespondtotheslightesttouchofthengertip,were
carefullydesignedtoenhancethelookofthemachine’simmaculateexterior.
Complementingthewasher’sorganicdesignisthewidedisplay,featuringtheIce
BlueLED,whichiscleanandsimpleyetapremiumfeel.
 • SmartCheck,anautomaticerror-monitoringsystem.Itdetectsanddiagnoses
problemsatanearlystageandprovidesquickandeasytroubleshootingsolutions
usingasmartphoneApp.Soitsavesyourtimehavingtondthemanualand
avoidsthecostandinconvenienceofunnecessaryengineercallouts–and
potentiallyexpensiverepairbills.
※YoumustrstdownloadtheSamsungSmartWasheratthePlayStoreortheAppStore,and
installitonamobiledevicefeaturingthecameraoperation.
TheSmartCheckfunctionhasbeenoptimizedfor:Galaxy&iPhoneseries.
(applicablemodelsonly)


 
 • Beforethenormalcyclebegins,theuniquebubblegeneratorstartsworking.
Ithelpsdissolveandactivatethedetergentusingairandwatertogenerate
bubblesthatpenetratefasterandmoreevenlythroughoutthewashload.This
bringsthedetergentintocontactwitheachberintheload.
※Basedoninternalbenchtoptestwatertemp.15○C,IEC60456EUstandarddetergent,
greasesoilswatch(EMPA120).
 • WiththesimpletouchofabuttontheSamsungwashingmachine’sBubbleSoak
technologyhelpsremoveawidevarietyofnormallystubbornstains.Itaddsan
extraphasetoanormalwashingcycleinwhichclothesarethoroughlysoakedin
activebubbles,soanydirtandstainsareloosenedandcanberemovedmuch
moreeffectively.


 
Type Frontloadingwashingmachine
Modelname   
Dimensions W600xD550xH850(mm)
Waterpressure 50-800kPa
Netweight 61.0kg
Washandspincapacity 7.0kg 8.0kg 9.0kg
Power
consumption
Washingand
heating
220V 2000W
240V 2400W
Spinrevolutions
WW7*J55****
WW7*J54****
WW7*J53****
WW7*J52****
WW8*J55****
WW8*J54****
WW8*J53****
WW8*J52****
WW9*J55****
WW9*J54****
WW9*J53****
WW9*J52****
1400rpm 1200rpm 1400rpm 1200rpm 1400rpm 1200rpm
“D”
“A”
“C”
“B”
 
Height-Overall
(A) 850
Width
(B) 600
Depth
(C) 550
Depthwithdooropen
90°(D) 1075


 
  
  
Image
Feature EcoBubble
TM
,SmartCheck,
BubbleSoak
DiamondDrum,CeramicHeater,
OvervoltControl
Capacity 7.0kg/8.0kg/9.0kg 7.0kg/8.0kg/9.0kg
MainSpec
DrumVolume 63L 63L
MaxRpm 1200/1400 1200/1400
Motor DIM/UNI DIM/UNI
ControlSys General General
WeightDetection 3Stage 3Stage
WashHeaterCapacity 2000W/220V,2400W/240V 2000W/220V,2400W/240V
WaterSupply ColdandHot/ColdOnly ColdandHot/ColdOnly
Drainage Pump Pump
Power-OutageCompensation Yes Yes
ZeroStanbyPower Yes(1WorLess) Yes(1WorLess)
USP
EcoBubble
TM
Yes Yes
DelayEnd Yes Yes
DiamondDrum Yes Yes
BubbleSoak Yes No
SmartCheck Yes Yes(★)
Design
Door 500mm 500mm
CenterJogDial Yes Yes
Display GraphicDisplay GraphicDisplay
Dimension(WxDxH) 600x550x850(mm) 600x550x850(mm)
(★):Specialmodelsonly


 
   
BoltSpanner DC60-40146A 1 Toremovetheshippingbolts.
Toadjustthelevelingleg.
AssyHoseWater DC97-17845A(Cold)
DC97-17845B(Hot)
Coldonly1,
Cold+Hot2(★)Tosetupwatersupply.
HoseWater
(Aqua-Stop) DC67-00675A 1(★) Tosetupwatersupply.
ManualUsers DC68-03779A~Z
DC68-03793A~z 1Toexplaintheproduct
operationandinstallation.
CapFixer DC67-00307A 3 Tocovertheholes.
HoseHanger DC67-00357A 1 Tosecurethedrainhose.
GuideLiquid DC61-03510A 1(★) Touseliquiddetergent.
 Note
• (H)issuppliedforspecicmodelsonlyamongthosewithoutwatersupplyhoses.
• Customercanpurchaseadditionalwatersupplyanddrainhosesfromaservicecenter.
• Forbuilt-inmodels,thespanner,watersupplyanddrainhosesarenotsupplied.Boththewatersupplyanddrain
hosesaresuppliedduringtheinstallation.


 
 
  
Boxdriver
10mm Heater(1),Tub(12),Fixerscrew(5),Motor(2),
Balance(9)
13mm ShockAbsorber(2holeseachinleft/right),
Damper(2),Damper(friction2)
19mm Pulley(1)
Double-ended
spanner
10mm
13mm
19mm
Replacedbyboxdriver
Leg
Vicepliers
AToolforprotectingemptyturningofboltor
abrasionfromusingboxdriver
FordisassemblyofSpindrum
Others
(screwdriver,nipper,
longnosepliers)
Commontoolsforservicing
Torquewrench TheToolforassemblyofheaterandTub


 
► Thisisastandarddisassemblydiagramandmaydifferfromtheactualproduct.
Usethismaterialasareferencewhendisassemblingandreassemblingtheproduct.
  

1. Removethe2screwsholdingtheTop
Coveratthebackoftheunit.
2. Removethetop-coverbyliftingitupafter
pullingitbackabout15mm.
Watervalve Noiselter
Sensorpressure
3. Then,theWater(Pressure)Sensor,Noise
FilterandWaterValvecanbereplaced.


  

1. Removethe2screwsholdingthefront
operatingpanel.
2. RemovethescrewsatthetopoftheASSY-
PANELCONTROL.
3. HoldtheASSY-PANELCONTROLwhile
pullingitupwardsandreleasethehookto
removeit.
4.Disconnecttheterminalsconnectedtothe
PCBbyhand.
5. Releasethehooksoneachsidestoremove
thePCBforrepair/replacement.


  


1. RemovetheBand-ring.
2. Separatethewatersupplyvalvewire.
3. Removethescrewsholdingthewater
supplyvalve.


  

1. Usinglongnosepliers,pickuponeof
theringsonWire-Diaphragmwhich
connectthespringandthewireends.
thenSeparatetheWire-Diaphragmfrom
theFRAME-FRONTandDisconnectthe
Diaphragm.
2. Removethe2screwsholdingtheFRAME-
FRONT.
3. Removethe3screwsholdingthebottom
oftheFRAME-FRONT.
4. DisconnecttheterminalfortheDOOR-
LOCKswitch.


  

• Unfastenthe6screwsthatholdtheback
coverinplace.Removethebackcoverby
slidingitdown.(Whenassembling,slidethe
backcoverup.)

1
2
1. RemovetheCoverback.
2. Separatethebeltandthenassembleit.
3. Checkifthebeltpositionisatthecenterof
thePulley.
 Assemblingthebelt:
PlacethebeltaroundtheMotor-Pulley
(①)andthenoverthePulley(②).

1. Separatethewirehousingfromthemotor.
2. Removetheboltsholdingthemotoratthe
backofthewashingmachine.
3. Separatethemotor.
 
Wheninstallingthebeltaroundthemotor
pulley,thebottomofthebeltmustbe
locatedonthesecondtoothofthemotor
pulley.


  

1. SeparatetheAssyCover-Top.
2. Separatethewatersupplyvalvewire.
3. Removethescrewsholdingthewater
supplyvalve.

Watervalve Noiselter
Sensorpressure
1. SeparatetheAssyTop-Cover.
2. Disconnectthewirebetweenthe
PRESSUREHOSEandthewaterlevel
sensorforrepair/replacement.
3. Pushtheclipofthewaterlevelsensor
behindthesensortoonesideoftheframe
andpullitouttoremoveit.


  

1. Removethe2screwsholdingtheDoor
Hingeandseparatethedoor.
2. SeparatetheAssyDoorandreplaceit.


  

1. RemovetheFrameFront.
2. Removetheremainingwaterthroughthe
drainagehose.Placeabowlunderthe
drainagehosetocatchanywaterthatmay
owout.
3. SeparatetheDrainFilterbyturningit
counterclockwise.
Placeabowlunderneaththedrainlterto
catchanywaterthatmayowout.
4. Removethe2screwsholdingthedrain
pump.