Sangoma s705 User manual

Sangoma S705 Phone Guide
Summer 2022
Topics
●Physical Phone
●Basic Phone Features
o Place a Call
o Switch to Handset During a Call
o Switch to Speaker During a Call
o Mute and Un-mute
o View call history
o Redial a Number
o Checking and Managing Voicemail
▪Initial Voicemail Setup
▪Setting/Changing Voicemail PIN
▪Setting/Changing Voicemail Greeting
▪Checking Voicemail
▪Deleting Voicemail
▪Forwarding a Voicemail Message
▪Access Visual Voicemail
●Additional Phone Features
o Speed Dial
o Do Not Disturb
o Hold and resume a call
o Transfer a call
o Park a call
o Start a conference call
o Place an Intercom call
o Forwarding an extension
o Access Contacts

Physical Phone

Basic Phone Features
Place a Call
Lift handset or press speaker button. Dial 9for outbound calls followed by Area Code + Number. Internal dialing is
done via 4-digit extensions
Switch to Handset During a Call
Lift handset to take the call off speaker
Switch to Speaker During a Call
Press speaker button then put down the handset
Mute and Un-mute
Press mute button
View call history
Press the History soft key
Redial a Number
Press the Redial soft key and select phone number from list, then press the Send soft key

Checking and Managing Voicemail
Initial Voicemail Setup
1) Press the voicemail button or dial *97
2) By default, your password is your extension, enter it when prompted
3) Press #after recording name
4) Press 1to save recording
5) Press #after recording your unavailable message
6) Press 1to save recording
7) Press #after recording your busy message
8) Press 1to save recording
9) Enter new password followed by #
10) Reenter new password followed by #
11) Setup is complete
Setting/Changing Voicemail PIN
1) Press the voicemail button or dial *97
2) Enter password when prompted
3) Press 0
4) Press 5change your password
5) Enter new password followed by #
6) Reenter new password followed by #

Setting/Changing Voicemail Greeting
1) Press the voicemail button or dial *97
2) Enter password when prompted
3) Press 0
4) Press 1, 2, 3 or 4 depending on which greeting you wish to record
a) Press 1 – Unavailable - The greeting that is played to callers when you are not available to take their call and they
go to your voicemail box.
b) Press 2 – Busy - The greeting that is played to callers when you are not available to take their call and you are on
another call already.
c) Press 3 – Name - This is a recording of your name and used in the Company Directory.
d) Press 4 – Temp - A temporary greeting when recorded will be played instead of the Unavailable or Busy greeting.
When you delete the greeting your other greetings will be played again.
5) Press #after recording the greeting you selected
6) Press 1to save recording
Checking Voicemail
Press the Voicemail button or dial *97 and enter password when prompted
To check voicemail from another phone dial *98, enter the extension when prompted and then enter the password when
prompted
Deleting Voicemail
1) Press the voicemail button or dial *97
2) Press 1to listen to messages
3) Press 7to delete message after it plays

Forwarding a Voicemail Message
1) Press the Voicemail button or dial *97
2) Press 1to listen to messages
3) Press 8to forward message after listening to it
4) Press 1to enter an extension or press 2to use the directory
5) Press 1to prepend message with recording or press 2to forward without prepending a message
Access Visual Voicemail
Press the Voicemail softkey
●A(+) in front of the message indicates the message is new.
●A(-) in front of the message indicates the message is old
Press the Select softkey to find out more information about a voicemail message that was left.
●The following will be displayed on this screen:
oName and number of who left the message.
oLength of voicemail message.
oDate the message was left.
oTime of day the message was left.
Press the Play softkey to listen to a voicemail.
Press the More softkey to view additional options
●The Toggle softkey will switch a voicemail from unread to read or vice versa
●The Delete softkey will delete a voicemail
6)

Additional Phone Features
Speed Dial
To use a speed dial, simply press the button next to the corresponding name of the individual you would like to call.
If you need a speed dial added or changed, please contact the help desk.
Do Not Disturb
Press the DND soft key
Hold and resume a Call
To place a call on hold, press the hold button or press the Hold soft key.
To take a call off hold, press the hold button or press the Resume soft key.
Transfer a Call
Blind Transfer:
1) During a call press the transfer button or the TRNF soft key
2) Dial the extension you wish to transfer the call to
a. To transfer a call to a person’s voicemail, dialing *before their extension
3) Press the transfer button or the TRNF soft key to complete the transfer
Attended Transfer:
1) During a call press the transfer button or press the TRNF soft key
2) Dial the extension you wish to transfer the call to
3) After speaking with the recipient, press the transfer button or the TRNF soft key to complete the transfer

Park a Call
While on an active call, press the Call Park button to park the caller. The caller will be parked into the default parking lot
for your user.
Pressing the Call Park softkey while not on a call will display a list of parked calls. You can see the caller ID of the person
parked and how long they have been parked for.
●From here you can pick up any specific parked call by using the up/down arrow keys and pressing Dial. You can
also use the Refresh button to update the list.
Starting a conference call
1) During a call press the conference button or press the Conf soft key
2) Dial the extension you wish to add to the conference
3) After the person answers, press the conference button or press the Conf soft key to add them to the
conference
Place an intercom call
Intercom Calling allows you to dial another extension but have the extension you are dialing "auto answer" instead of
ringing.
Press the Intercom soft key, enter the extension, then press the Send soft key
You can also dial *80 before an extension to place an intercom call

Forwarding an extension
Enable Call Forwarding:
1) Press Call Fwd soft key
2) Press Select soft key
3) Press Change soft key
4) Enter extension or 9 followed by Area Code + Number
5) Press Done soft key
6) Press Exit soft key
Disable Call Forwarding:
1) Press Call Fwd soft key
2) Press Select soft key
3) Highlight Enabled: Yes and press Change soft key
4) Press Exit soft key
Access Contacts
Press the Contacts soft key
Dialing a Contact:
Select the Anthony Wayne Directory option
Use the up and down arrows to highlight the user you are looking for and press Select
●From here you will see all the numbers set for this user. Highlight the one you want to call and press Dial to place
the call.
Searching for a contact:
Select the Search option
Enter in your search criteria and press Done