Sapphire Audio SIIM15 User manual

15" Clear Ice Machine
Operator’s Manual
Individual (SIIM15) & Slab Cube Models (SSIM15)
With and Without Factory Installed Drain Pump
Indoor, ADA & Outdoor Models

Congratulations on your new SAPPHIRE Ice Machine. To ensure proper operation, please read this
Operator’s Manual carefully before using this product. Keep this manual in a safe place for
future reference.
!WARNING
California Proposition 65
Certain components in this product and its related accessories contain chemicals
known to the state of California to cause cancer, birth defects or other reproductive harm.
PRODUCT REGISTRATION INFORMATION
Please record your model’s information.You will need to know this information whenever you call to request information or
service. The model’s information appears on a serial number plate.
Model Number:
Serial Number:
You can register your appliance at:
SapphireAppliances.com
Or
Fill out the provided Warranty Registration Car and mail in.

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© 2021 SAPPHIRE SAPPHIRE Ice Machine Operator’s Manual
TABLE OF CONTENTS
SAFTEY...................................................................................................................................5
SAFETY DEFINITIONS..........................................................................................................5
SAFETY PRECAUTIONS ......................................................................................................5
SPECIFICATIONS..................................................................................................................7
SAPPHIRE 15-INCH CLEAR ICE SHOT GLASS.................................................................7
SAPPHIRE 15-INCH SLAB CLEAR ICE...............................................................................7
INSTALLING THE UNIT ........................................................................................................8
REQUIRED CABINET OPENING .......................................................................................10
BUILT-IN CABINET DIMENSIONS .....................................................................................10
SAPPHIRE 15-Inch Indoor Built-In Cabinet Dimensions ..................................................10
SAPPHIRE 15-Inch (ADA Height Compliant) Built-In Cabinet Dimensions ...................... 11
ELECTRICAL CONNECTION..............................................................................................12
AVOIDING USE OF EXTENSION CORDS.........................................................................13
GRAVITY DRAIN MODELS .................................................................................................13
DRAIN PUMP MODELS.......................................................................................................13
CONNECTING THE WATER SUPPLY ...............................................................................13
LEVELING THE UNIT...........................................................................................................14
REVERSING THE DOOR ....................................................................................................15
CUSTOM DOOR PANEL......................................................................................................17
15-Inch Indoor Solid Integrated Panel...............................................................................18
15-Inch Indoor Framed Integrated Panel..........................................................................19
15-Inch (ADA Height Compliant) Integrated Door Panel...................................................20
Installing the Custom Door Panel......................................................................................20
ANTI-TIP SYSTEM...............................................................................................................22

TABLE OF CONTENTS
2© 2021 SAPPHIRE
SAPPHIRE Ice Machine Operator’s Manual
INTEGRATED GRILL/PLINTH.............................................................................................22
OPERATING THE UNIT.......................................................................................................23
Important: Ensuring Ice Freshness and Quality................................................................23
OTHER OPERATING TIPS..................................................................................................23
Ice Machine Production.....................................................................................................23
USING THE CONTROLS.....................................................................................................24
Turning the Unit On...........................................................................................................25
Turning the Unit Off...........................................................................................................25
Enter the display of Menu items........................................................................................26
Running the Clean Ice Machine Cycle..............................................................................29
Setting Quiet Mode 4 Hours..............................................................................................31
Exiting or Stopping Quiet Mode 4 Hours...........................................................................32
Setting Schedule Quiet Mode ...........................................................................................33
Adjusting Ice Thickness ....................................................................................................41
Enter Sabbath Mode.........................................................................................................44
Exiting or Cancelling Sabbath Mode.................................................................................45
Exiting the Menu ...............................................................................................................46
Clean Alert indicated.........................................................................................................47
Filter Alert Indicated ..........................................................................................................48
Clearing Simple Error Codes ............................................................................................49
Error Codes That Require Contacting Customer Service.................................................49
EXPECTING NORMAL SOUNDS .......................................................................................52
DEALING WITH POWER FAILURE....................................................................................52
CARE AND MAINTENANCE...............................................................................................53
REPLACING WATER FILTER - INDOOR ICE MACHINES...............................................53
CLEANING AND MAINTAINING THE UNIT.......................................................................55
Cleaning the Unit’s Exterior ..............................................................................................55
Cleaning the Unit’s Interior................................................................................................56
Extended Periods of Non-Use...........................................................................................56

TABLE OF CONTENTS
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© 2021 SAPPHIRE SAPPHIRE Ice Machine Operator’s Manual
Recommissioning the Unit ................................................................................................56
Starting Up the Unit...........................................................................................................57
Cleaning the Condenser ...................................................................................................57
TROUBLESHOOTING.........................................................................................................58
DISPOSING THE UNIT........................................................................................................60
WARRANTY..........................................................................................................................61

TABLE OF CONTENTS
4© 2021 SAPPHIRE
SAPPHIRE Ice Machine Operator’s Manual
NOTES

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© 2021 SAPPHIRE SAPPHIRE Ice Machine Operator’s Manual
SAFETY
1
SAFETY DEFINITIONS
The words DANGER, WARNING, CAUTION and NOTICE are used throughout this manual to
highlight important information. Be certain that the meanings of these alerts are known to all who
operate and install the appliance.
!DANGER
Indicates a hazardous situation that, if not avoided, will result in death or serious injury.
!WARNING
Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
!CAUTION
Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury.
NOTICE
Indicates a situation that can cause damage to the appliance and/or the environment, or cause the
appliance to operate improperly.
SAFETY PRECAUTIONS
POWER CORD PRECAUTIONS
• Do not use the appliance if the power cord is damaged. If the power cord is damaged, have a
qualified electrician replace the power cord.
• Never lift, carry or drag the appliance by the power cord.
• Do not connect or disconnect the electric plug when your hands are wet.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull
straight out from the outlet.

SAFETY
6© 2021 SAPPHIRE
SAPPHIRE Ice Machine Operator’s Manual
MOVING PRECAUTIONS
• When moving the appliance, do not turn it upside-down and do not unlevel it more than
45 degrees.
• Do not move the appliance without emptying it and securing the door in the closed position.
INSTALLING PRECAUTION
• Connect to potable water supply only.
OTHER PRECAUTIONS
• To ensure proper ventilation for the appliance, keep obstructions away from the front of the unit.
• Keep fingers out of the “pinch point” areas. Clearance between the door and cabinet are
necessarily small. Be careful closing the door when children are in the area.
• Do not touch the evaporator with your hand when the appliance is operating.
• Do not attempt to repair or replace any part of your appliance unless this manual specifically
recommends it. Have a qualified technician perform all other service on the unit.
• Children 8 years of age and older and people with reduced physical, sensory or mental
capabilities or lack of experience and knowledge can use this appliance if they have been given
supervision or instruction concerning use of the appliance in a safe way and they understand the
hazards involved.
• Never allow children to operate, play with or crawl inside the appliance.
• Never allow children to clean and maintain the machine without supervision.
• Do not use the appliance other than for its intended purpose.
• Do not touch the condenser surfaces. They are sharp and can be easily damaged.
CLEANING AND MAINTENANCE PRECAUTIONS
• Never clean the appliance parts with flammable fluids. Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this appliance or any other appliances. The fumes
can create a fire hazard or explosion.
• Do not use solvent-based cleaning agents or abrasives on the interior. These cleaners may
transmit taste to the ice cubes, or damage or discolor the interior.
• If the appliance will not be used for a long time, thoroughly clean it before the next use. Carefully
follow any instructions provided for cleaning or the use of sanitizing solution. Do not leave any
solution inside the appliance after cleaning.
THE MANUFACTURER DISCLAIMS ANY RESPONSIBILITY IF THE ABOVE INSTRUCTIONS ARE
NOT FOLLOWED.

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© 2021 SAPPHIRE SAPPHIRE Ice Machine Operator’s Manual
SPECIFICATIONS
SPECIFICATIONS
2
SAPPHIRE 15-INCH CLEAR ICE SHOT GLASS
FEATURES 15-INCH INDOOR
INDIVIDUAL CUBE ICE MACHINE
15-INCH OUTDOOR
INDIVIDUAL CUBE ICE MACHINE
Electrical Requirement 115V/60Hz
Maximum Amp Fuse 15 amp
Power Consumption 10.5 kWh/100 lb (45.4 kg) 12.4 kWh/100 lb (45.4 kg)
Dispense Type Water Spray
Ice Making/Harvesting Rated Current 2.4/2.4 amps
Ice Quantity per Cycle 24
Ice Production Capacity at 70°F (21°C) 68 lb (31 kg) per Day 63 lb (28.5 kg) per Day
Ice Storage 25 lb (11 kg)
SAPPHIRE 15-INCH SLAB CLEAR ICE
FEATURES 15-INCH INDOOR SLAB CUBE ICE
MACHINE WITH PUMP
15-INCH ADA INDOOR SLAB CUBE
ICE MACHINE WITH PUMP
Electrical Requirement 115V/60Hz
Maximum Amp Fuse 15 amp
Power Consumption 9.93 kWh/100 lb (45.4 kg)
Dispense Type Water Flow
Ice Making/Harvesting Rated Current 1.9/1.4 amps
Ice Quantity per Cycle 40
Ice Production Capacity at 70°F (21°C) 75 lb (34 kg) per Day
Ice Storage 25 lb (11 kg)

8© 2021 SAPPHIRE
SAPPHIRE Ice Machine Operator’s Manual
INSTALLING
THE UNIT
3
!WARNING
Fire/Explosion Hazard
DO NOT install in spaces containing gasoline engines, fuel tanks or fuel line fittings. This
device does not meet federal requirement for ignition protection.
IMPORTANT:
Plumbing and Electrical Tips
• A licensed plumber must install this appliance.
• This appliance must be installed with all electrical and water connections in accordance with state
and local codes.
• This unit requires a standard electrical supply properly grounded in accordance with National
Electrical Code and local codes and ordinances.
• The fuse (or circuit breaker) size should be 15 amperes for 115V.
• The manufacturer recommends that you provide a separate circuit that services only your
appliance. Use receptacles that cannot be turned offby a switch or pull chain.
• Plug the appliance into a grounded three-prong outlet. Do not remove the grounding prong, do not
use an adapter, and do not use an extension cord.
• Do not kink, pinch or damage the power supply cord between the ice machine and wall or cabinet.
• Before connecting the ice machine to the power source, let it stand upright for approximately 4
hours. Following this step will reduce the possibility of a malfunction in the cooling system brought
on by handling during transportation.
• Make sure to install on level surface and ensure drain line and waterline are not kinked.