Savaria Toyota Sienna User manual

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Savaria®rear entry
Wheelchair Accessible Vehicle
Owner’s Manual

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1 Introduction
2 Ramp Operation
2.1 Deploying Ramp
2.2 Stowing the Ramp
2.3 Flat-Floor Ramp
3 Securement of Wheelchair
3.1 Boarding the Wheelchair Passenger
3.2 Securing the Wheelchair
3.3 Occupant Restraint System
3.4 Electric Retractors
4 Vehicle Seating
4.1 Dodge Grand Caravan
4.1.1 2nd Row Fixed Bucket Seats
4.1.2 2nd Row Flip Bucket Seats
4.1.3 2nd Row Flip-Assisted Bench Seat
4.1.4 2nd Row Removable Bench Seat
4.1.5 3rd Row Flip Bench Seat
4.1.6 2nd Row Footplate/Storage Bin
4.2 Toyota Sienna
4.2.1 3rd Row Flip Bench Seat
5 Emergency and Maintenance
5.1 Spare Tire Removal
5.2 Routine Maintenance
5.3 Towing
table of contents

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Congratulations on the purchase of your Savaria® rear entry wheelchair
accessible vehicle! Savaria has developed this conversion with your
safety and satisfaction in mind. This owner’s manual will assist you in
operating your converted vehicle safely.
Please be sure to read this manual thoroughly before operating your
Savaria accessible vehicle. Ensure that you are familiar with all controls
and understand how to properly use the supplied equipment.
Your Savaria accessible vehicle is a quality product designed to provide
many years of dependable service when properly operated and
maintained. Improper use or abuse of the conversion may cause severe
injury or death.
It is important that any replacement parts used are authorized by
Savaria. Do not attempt to modify, change, replace, remove or alter the
conversion in any way, as this may render the vehicle unsafe and void
any replacement warranties. Always ensure that anyone operating this
accessible vehicle is fully capable and has a thorough understanding of
all aspects of the vehicle, ramp and tie-down system. Anyone using the
conversion must understand the information in this manual.
Safe operation of the vehicle requires complete and unimpaired
attention at all times. As with all motor vehicles, do not attempt to
operate this vehicle during or after consumption of medication, drugs
or alcohol.
For information that is not addressed in this manual, please refer to your
factory Owner’s Manual. Thank you for giving Savaria the opportunity to
help you achieve better mobility for life!
section 1

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Ramp Operation
2.1 Deploying the Ramp
1. Ensure your vehicle is on level ground, the transmission is in park
and the ignition is o. Open the rear liftgate.
2. Place one hand at the top of the ramp and push inward, while
using your other hand to turn the latch release handle in the
clockwise direction to disengage the ramp latches.
3. Using either of the handles located at the sides of the ramp,
carefully pull the ramp out. Unfold the ramp as you continue to
lower it to the ground.
section 2
1 2
3 4

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2.2 Stowing the Ramp
1. Ensure ramp and hinge points are clear of debris.
2. Using the handles located at the sides of the ramp, carefully lift
the ramp.
3. Guide the ramp to its folded position by rotating the smaller panel
so that it is at against the larger panel. A magnet will hold the
ramp in this position.
4. Firmly push the ramp towards the vehicle until it is in the latched
position. Keep hands in the anti-slip area to avoid potential injuries.
If the ramp is not completely latched, rotate the ramp latch release
handle clockwise to release the ramp, and push the ramp towards
the vehicle with more force. Repeat as necessary. If diculties arise,
please contact Savaria® Vehicle Group for further assistance.

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2.3 Flat-Floor Ramp (if equipped)
If your accessible vehicle is equipped with a Flat-Floor ramp, you are
able to create an entirely at oor in the cargo area. The Flat-Floor Ramp
has three panels separated by hinges; the main panel, the mid panel,
and the end panel. The locations of the three panels are shown below.
Deploying the Flat-Floor:
1. Ensure that the ramp is in the closed and locked position (please
refer to section 2.2 for instructions).
end panel
mid panel
main panel

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2. Release the locking handles at the sides of the ramp by rotating
them outward as shown. Be sure to hold the top of the ramp steady
while doing this, so the mid-panel does not fall forward.
3. Rotate the mid-panel down, and then ip the locking handles back
down out of the way.
4. Use the cut-out handles located on the side barriers of the end-
panel to fold the end-panel out to create a fully at oor.
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3 4
1

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3
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Stowing the Flat-Floor:
1. Carefully reach into the vehicle and use the cut-out handles to pull
the end-panel back, and lay it at on the mid-panel.
2. Rotate the locking handles, located on the sides of the ramp, to sit
vertical against the backstop.
3. Use the cut-out handles to rmly pull the mid panel to the vertical
position. The locking handles will hook onto the ramp to hold it
temporarily in the stowed position. While holding the top of the
ramp and pulling it outward, re-engage the locking handles by
rotating them upward to be parallel with the sides of the ramp.
Always hold the top of the ramp while
operating the locking handles. Failure to do
this may lead to the ramp falling forward.
Do not use the Flat-Floor ramp or operate the
Flat-Floor ramp handle mechanism when
there is a wheelchair occupant inside the
vehicle.
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section 3
Securement of Wheelchair in Vehicle
3.1 Boarding a Wheelchair Passenger
1. Deploy the ramp (please refer to Section 2 for instructions).
2. Guide the wheelchair passenger up the ramp and into the vehicle.
Wheelchair occupants must not attempt to enter or exit the vehicle
unassisted.
3. Ensure the wheelchair passenger is seated in a forward-facing
direction, in the centre of the vehicle.
4. Once the wheelchair passenger has been safely positioned, lock
the wheelchair in place by applying the wheelchair brakes.
Maximum allowable weight on ramp is 1000 lb.
Never attempt to enter the vehicle in a wheelchair unless being assisted by someone who is
capable of guiding the wheelchair up the ramp and into position for safe transportation.

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3.2 Securing the Wheelchair
1. Locate the wheelchair in the van to optimize the wheelchair user’s
comfort while keeping the retractor webbing and seatbelts within
the safe operating angles. Utilize the alternative rear Slide‘N Click
tie down locations and the forward track to achieve this goal. See
the picture below illustrating the safe webbing angles, or refer to
the Q’Straint user guide.
Failure to maintain the angles shown in the above diagram will prevent the restraints from
functioning as intended, which could result in serious injury during a vehicle collision.
SIDE VIEW
Preferred angles and location of tiedown
straps from wheelchair securement points to
vehicle anchor points. Angle front tie downs
out for lateral stability when possible.
D=12˚ (300 mm)
WHEELCHAIR REFERENCE PLANE
REAR VIEW
WHEELCHAIR REFERENCE PLANE
FRONT VIEW
10˚ 10˚
0025˚
25˚
60˚
40˚
45˚
30˚
REAR
SECUREMENT
POINTS
FRONT
SECUREMENT
POINTS

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2. Fasten the front retractors to the tracks (L-track rails in the Caravan,
and L-track oval pockets in the Sienna) located on either side of
the oor as shown in the image below. To attach a retractor to the
track, push down and slide the retractor tting along the track until
the spring-loaded plunger is locked in place. For the Caravan (1),
both left and right retractors should be located the same distance
from the front of the lowered oor. For the Sienna (2), both front
retractors should be located the same distance from the sides of
the lowered oor.
1 2
Pull rmly on the tting to ensure that the plunger is properly
seated and locked in the track.

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3. Once the retractors have been fastened to the track, attach the
J-hook on the retractor webbing to the front of the wheelchair
frame. The front securement point should be positioned as high
as possible on the wheelchair frame for maximum safety as
recommended by the wheelchair manufacturer. Refer to your
Q’Straint Instruction Guide for ideal fastening geometry.
Refer to your wheelchair manual for instructions on selecting the most appropriate
wheelchair securing locations.
To remove the front retractor, lift the lock plunger and slide the
tting in either direction along the track while lifting the assembly
out of the track.

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4. Allow the retractor to spool in and remove excess slack in the tie
down once the J-hook has been attached. Two front retractors are
required per wheelchair.
5. Attach the Q’Straint rear Slide‘n Click retractors by sliding the
anchor of the retractor over the appropriate disk on the oor until
it clicks in place. Rotate the assembly until it faces the front of the
vehicle.
To remove the rear retractor, lift the lock plunger at the back of the
retractor and slide the assembly rearward o of the disk in the oor
as shown below.

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6. The rear of the wheelchair may now be secured to the rear
retractors. Attach the J-hooks to the rear of the wheelchair frame
in the locations outlined in your wheelchair manual. Refer to the
Q’Straint Instruction Guide for ideal fastening geometry. Allow
the retractor to spool in and remove excess slack in the tie-down
once the J-hook has been attached. The tie down can be tightened
further by rocking the wheelchair back and forth or by turning the
knob on the side of the retractor. Two rear retractors are required
per wheelchair.
Refer to your wheelchair manual for instructions on selecting the most appropriate
wheelchair securing locations.
Be careful to keep straps away from sharp edges or corners.
All Q’Straint automatic retractors have a red tab located at the rear of
the unit. This tab is used to release the locking mechanism within the
retractor allowing the user to either extend the tie down or release the
wheelchair from its restrained position.

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Where attachment to the wheelchair is not possible with the J-hooks,
the use of an optional webbing loop is acceptable if axed by either
method to the wheelchair as shown in the diagram.
It is recommended that the front retractors are stored on the L-track rails
or oval pockets, and the rear retractors are anchored to the Slide ’N Click
ttings when not in use.
It is not recommended to store retractors in the rear storage bin or the spare tire
cover pocket.
or

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3.3 Occupant Restraint System
1. The supplied Q’Straint occupant restraint system is made up of
three parts: a lap belt, a belt buckle and a shoulder belt. The
system should only be used on the vehicle with which it was
supplied, and only as a complete unit. The system is not deemed
safe for use if any one or more parts are not available, or are not
used correctly.
2. The D-rings on the lap and buckle belts attach to the anchor pin
located on the top of each rear retractor. Attach these D-rings as
illustrated in the image below. The lap belt section attaches to the
driver’s side rear retractor, and the buckle section attaches to the
passenger’s side rear retractor.
3. Pass the free ends of the belt buckle and the lap belt through the
right and left sides of the wheelchair, where they will be positioned
as low as possible across the pelvis of the wheelchair occupant.
1 2
shoulder belt
lap belt
lap belt
belt buckle
belt buckle

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4. Attach the shoulder belt anchor pin to the D-ring connection at the
rear rooine of the vehicle.
5. Pass the free end of the shoulder belt over the passenger’s left
shoulder. Connect the belts together using the D-ring end of the
shoulder belt and the anchor pin on the lap belt. Clip the lap belt
assembly to the belt buckle at the passenger’s right hip. Remove
slack from the belts and ensure the occupant is comfortable.
When the occupant restraints are not in use, the spare tire cover pocket
and/or the rear storage bin provides a convenient storage area.

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3.4 Electric Retractors
Refer to www.wheelchairvans.ca for an instructional video on the
procedure and tips for safely securing the wheelchair in your vehicle using
electric retractors.
Boarding the Wheelchair Passenger:
1. Secure the front retractors. Ensure that they are located the same
distance from the front of the lowered oor. The front electric
retractors can be locked into the most forward position on the
L-track, approximately 30 inches from the front as provided by the
length of the electric cable. Choose the optimum position for the
electric retractors based on the intended position of the wheelchair
occupant and the Q’Straint user guide.
2. Guide the wheelchair occupant to the base of the ramp and lock
the wheelchair.
3. Press the red“unlock” button on the black control box located on
the passenger side at the rear of the vehicle.
4. Hook both front retractors to the wheelchair frame.

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5. Press the black “lock” button on the black control box.
6. Unlock the wheelchair and guide the wheelchair occupant into the
van, pulling back as you go to take up slack as the webbing spools
in the retractor. Failure to tighten the webbing in this manner may
result in the wheelchair user rolling back a few inches when the
vehicle is in motion.
7. When the wheelchair passenger is in the desired location, lock the
wheelchair.
8. Secure the Q’Straint Slide ‘N Click rear retractors to the discs xed to
the oor (please refer to section 3.2.4 for instructions).
9. Connect the Occupant Restraint System (please refer to section 3.3
for instructions).
lock
unlock