
LIMITED PRORATED WARRANTY
Next Step Products LLC and its wholly owned subsidiaries and divisions (herein referred to as “the Company”),
warranties its products, excluding lamps, to be free from defects in material and/or workmanship, under normal
condition,useandservice,foraperiodofFive(5)yearsfromthedate of manufacture. During the first two (2) years
100% coverage on all parts, 3rd (3) year all warranty parts will be replaced at
35%
of the then current List Price of such
part and in years Four & Five (4&5) all warranty parts wil be replaced at 50% of the then current List price of such part.
This specific warranty is for parts only and specifically excludes all labor charges associated with warranty items.
TERMS AND CONDITIONS:
ThiswarrantyonlyapplieswhentheCompany’sproductsareproperlywiredandinstalledtogetherasasystem;
andoperatedwithintheelectricalvaluesshownontheCompany’sspecification sheets;usedinlightingequipment
designedandapprovedfortheapplicationandenvironmentalconditions(temperature,humidity)withinthenormal
specified operatingrangeofthesystem.Thiswarrantydoesnotapplytoanyabnormaluseinviolationofanyapplicable
standard,codeorinstructionsforuseininstallationsincludingthosecontainedinthelatestNationalElectricalCode
(NEC),theStandardsforSafetyofUnderwritersLaboratory,Inc.(UL),StandardsfortheAmericanNational
StandardsInstitute(ANSI),inCanada,theCanadianStandardsAssociation(CSA),Europe(CE),Australia(C-
Tick).Thiswarrantywillnotapplyintheeventofconditionsdemonstratingabnormaluseorstress,including
under/overvoltageconditions, excessiveswitchingcycles,excessiveoperatinghours,alterations,accident,theft,
misuse,abuseanddamagedcausedbynegligentinstallation,impropermaintenanceorwhereadequatecarehasnot
beentakentopreventdamagetothelightingsystem.ReplacementoftheCompany’sproductcomponentswithany
othermanufacturerwillvoidtheentirewarranty.
WARRANTY SERVICE CLAIMS:
TheCompanymustissueaReturnMaterialAuthorization(RMA)numberforallrequestsforwarrantyreview.Toexpedite
service,pleasecontacttheCompany’sCustomerRepresentativewhereyoupurchasedtheproduct.Ifyouareunsure
whetherasituationexiststhatiscoveredbythiswarranty,pleasecontacttheCompany’scustomerservicedepartment
from the company or division where you purchased the product for assistance. In the event of a defect in material or
workmanshipduringthewarrantyperiod,theCompanywillrepairorreplace(atitsowndiscretion)itsproductsunder
the conditions of the warranty.
AcompletelistoftheCompany’sbrandsandtheirwarrantyservicecontactinformationcanbefoundattheendthe
warranty.
RETURN OF DEFECTIVE PRODUCT:
AftercontactingthepropercompanyordivisionandreceivingtheRMA#,thepurchaser/usershallpromptlyreturnthe
productafterreceivinginstructionsregardingif,whenandwheretoshipproduct.Productmustbereturnedwithin30
daysofreceivingRMA#.ShippingboxmustbeclearlymarkedwithRMA#.Failuretofollowthisprocedureshallvoidthis
warranty.Thecompanywillcoverexpensesformaterialbutwillnotcovershippingcosts.Productsreturnedwithoutan
RMA#willberefusedandreturnedtosenderatthesendersexpense.
REPLACEMENTOFPRODUCT,LIMITSOFLIABILITY:
TheforegoingshallconstitutetheexclusiveremedyofthepurchaserandthesoleliabilityofNextStepProductsLLC
and its wholly-owned subsidiaries and divisions regarding its products and component warranty. NO WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED. In no event shall
NextStepProductsLLCoritswholly-ownedsubsidiariesordivisionsbeliableforanyothercostsordamagesincluding
laborcharges,lostprofits orrevenues,incidental,specialorconsequentialdamages.TheCompanyreservestheright
toexamineallfailedproductsandcomponentstodeterminethecauseoffailureandpatternsofusageandreserves
theright to be the sole judge as to whether any product or component is defective and covered under this warranty.
THIS WARRANTY IS ONLY TO THE ORIGNAL PURCHASER OF PRODUCT AND DOES NOT TRANSFER.
October1, 2013
A Division of Next Step Products
9400SOUTHRIDGEPARKCOURTSUITE200 ORLANDO,FLORIDA32819USA
Tel:407.855.5630Fax:407.210.8679nextstepproduct.com