
SCALE DOCTOR WARRANTY INFORMATION
SCALE DOCTOR GUIDE (TROUBLESHOOTING)
Scale Doctor requires no maintenance and uses less than $10-$15 (U.S.) per year in elec-
tricity to operate. There is no guesswork with the Scale Doctor: if the green LED lights are
illuminated, you know the unit is getting power and is working.
DO NOT OPEN the Scale Doctor enclosure. There are no user-serviceable parts inside.
Questions about the Scale Doctor?
Contact Northgate Distribution at 866-636-8332
Lifetime Warranty In the unlikely event the Scale Doctor stops performing (green LED
lights not working) the unit will be replaced. Simply contact Northgate Distribution at
866-636-8332 with the date of purchae and product serial number to receive an
authorization to return the unit.
YOU MUST RETURN YOUR WARRANTY REGISTRATION
CARD TO BE ELIGIBLE FOR THE LIFETIME WARRANTY
ONE-YEAR PERFORMANCE GUARANTEE
The Scale DocThe Scale Doctor comes with a 100% satisfaction guarantee of 365 days. If you are not
completely satisfied after properly installing and using your Scale Doctor, you may exer-
cise your Performance Guarantee return privilege by contacting the retailer on your sales
receipt within the 365 day period.
THE SCALE DOCTOR MUST BE IN USE FOR 90 DAYS IN ORDER TO
BE ELIGIBLE FOR A PERFORMANCE GUARANTEE RETURN
Warranty & Performance Guarantee Notes
TheThe warranty and performance guarantee will be voided:
1.If the security “Do Not Cut” seal on the module has been removed, cut or tampered
with.
2. If there is a defect due to damage, product alteration, or connection to an inproper
electrical supply, or act of God.
3. If the product has been abused or improperly installed, or otherwise not used in
accordance with the instructions manual.
ThisThis warranty does not extend to any other electrical or water appliance or device that
may be in use by the user of the Scale Doctor, and we accept no liability for the
malfunction of any device other than the Scale Doctor, which has, either directly or
indirectly been sold to the user. The Scale Doctor does not affect portability or the
natural mineral content of the water, as there is no apparatus in direct contact with the
water.
NorthgNorthgate Distribution, LLC shall not be responsible for any incidental or consequential
damages.
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