scanAi SC800Pro User manual

SC800Pro
Automatic Body Temperature Terminal
Installation Manual
ScanAi is a registered trademark of 12032031 Canada Inc., © Copyright 2020 12032031 Canada Inc., All rights reserved. This document may not
be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the
prior written consent of ScanAi
ScanAi
55 Village Centre Place • Suite 200
Mississauga, ON L4Z 1V9
Phone [phone]
[e-mail]
Version
V1.03
Author
ScanAi

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Table of Contents
WARRANTY/DISCLAIMER 3
IMPORTANT NOTICE FOR INSTALLATION 6
PRODUCT HIGHLIGHTS 8
PRODUCT SPECIFICATIONS 9
ELECTRICAL PERFORMANCE 10
ENVIRONMENT 10
1OVERVIEW 11
2DEVICE INSTALLATION 12
2.1 Wall or Floor Mounted 12
2.2 Turnstile Mounted 14
2.3 Height and Angle 16
2.4 Cable Connections 17

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WARRANTY/DISCLAIMER
ScanAi warrants this unit to be free of defects in materials and workmanship for 12 months from the date of
purchase. ScanAi’s WARRANTY adds 10 days grace period to the normal one (1) year product warranty to
cover handling and shipping time. This ensures that ScanAi’s customers receive maximum coverage on each
product.
ScanAi’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but
not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or
unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered
with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture,
or vibration; improper specification; misapplication; misuse or other operating conditions outside of
ScanAi’s control. Components in which wear is not warranted, include but are not limited to contact points,
fuses, and triacs.
ScanAi is pleased to offer suggestions on the use of its various products. However, ScanAi neither assumes
responsibility for any omissions or errors nor assumes liability for any damages that result from the use of
its products in accordance with the information provided by ScanAi, either verbal or written. ScanAi warrants
only that the parts manufactured by the company will be as specified and free of defects.
ScanAi MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND
WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE AND ALL IMPLIED
WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A

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PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
LIMITATION OF LIABILITY:
The remedies of purchaser set forth herein are exclusive, and the total liability of ScanAi with respect to this
order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall
not exceed the purchase price of the component upon which liability is based. In no event shall ScanAi be
liable for consequential, incidental, or special damages.
CONDITIONS:
This product is not intended to diagnose or monitor any medical condition or illness, and should not be used
as such. The product is supplied as a first-line filter for organizations that wish to identify those entering
premises who may have an elevated body temperature. It is then for the organization to determine how that
information is used, and the appropriate reaction to that information. Competent medical advice should be
sought if there are concerns around illness, and further checks will be required. If the device misused in any
way, ScanAi assumes no responsibility as outlined in our basic WARRANTY/ DISCLAIMER language, and,
additionally, the purchaser will indemnify ScanAi and hold ScanAi harmless from any liability or damage
whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES:
If the unit malfunctions, it must be returned to the ScanAi for evaluation. ScanAi’s Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon
examination by ScanAi, if the unit is found to be defective, it will be repaired or replaced at no charge.

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Direct all warranty and repair requests/inquiries to the ScanAi Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO ScanAi, PURCHASER MUST OBTAIN AN AUTHORIZED
RETURN (AR) NUMBER FROM ScanAi’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO
AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the
return package and any correspondence. The purchaser is responsible for shipping charges, freight, insurance,
and proper packaging to prevent breakage in transit.
FOR WARRANTY RETURNS, please have the following information available BEFORE contacting
ScanAi: 1. Purchase Order number under which the product was PURCHASED, 2. Model and the serial
number of the product under warranty, and 3. Repair instructions and/or specific problems relative to the
product. FOR NON-WARRANTY REPAIRS, consult ScanAi for current repair charges. Have the following
information available BEFORE contacting ScanAi: 1. Purchase Order number to cover the COST of the
repair, 2. Model and the serial number of the product, and 3. Repair instructions and/or specific problems
relative to the product.
ScanAi’s policy is to make running changes, not model changes, whenever an improvement is possible. This
affords our customers the latest in technology and engineering.

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IMPORTANT NOTICE FOR INSTALLATION
ScanAi SC800Pro can be used in public spaces—such as businesses, factories, and concerts—as an
effective tool to measure skin surface temperature and identify individuals with elevated skin temperature.
The accuracy of the thermal measurement refers to the relative accuracy of the sensor when
measuring temperature. When using the device for Elevated Skin Temperature (EST) detection, the
absolute temperature is not important. The devices algorithm considers relative temperature instead.
The algorithm calibrates the thermopile sensor with in-built reference temperature and does not
require an external calibration source.
The device is calibrated for the emissivity of human skin at 0.98.
When using a device for EST detection, the installation area should be clear of rapidly changing light
and wind conditions.
The measurement distance must be kept under one meter.
The core components of temperature measurement are thermopile sensors measure infrared energy
radiation of the human face (forehead). Please avoid putting the device in the direct sunlight or
continuously facing a bright light which could cause the damage of the sensor.
The working ambient temperature: 16~35 ℃, relative humidity: ≤85%, otherwise the measurement
will not be within defined accuracy.
In order to ensure accuracy, the device must be used indoor. Installation should keep away from the
gate, glass window, air-conditioning, etc.

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Avoid the interference of sunlight, wind, heat.
When measuring complicated background (suggest install white back baffle).
For the best measuring accuracy and avoidance of the false alarm, the user and the device should be
in similar indoor condition for more than 3 minutes
Keep the device away from:
• extreme temperature
• hit & drop
• pollution & dirt
• direct sunlight & diffuse scattering
• rapidly changing cold or hot air
• humid environment
The device is not waterproof, please keep it away from liquid
Do not use any chemical or alcohol-containing liquid or wipes to clean the device. The device should
be only clean with moisture free and lint-free paper towel.
The device should be allowed to warm up for about 20 min before performing EST detection.

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PRODUCT HIGHLIGHTS
High-performance, high-reliability, and high-stability Android system
Cutting-edge deep learning algorithm used as the core
5,000 faces database, face recognition accuracy ~ 97. %, recognition speed < 100 ms
Binocular living anti-counterfeiting, preventing photo and video deceptions
8-inch LCD, projected and capacitive touch screen technology, and the full-screen interface
Adopt 2 million intelligent wide dynamic sensor face recognition cameras
Body temperature measurement, temperature display, and automatic alarm generation for
abnormal temperatures
Infrared and TGB double light compensation, and weak light identification without interference
Network or Wi-Fi
Optional 4G communication
Multi-language support

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PRODUCT SPECIFICATIONS
Model
Sc800Pro
Operating system
Android 7.1.2
Camera
2 million wide dynamic, live dual cameras
Touch screen
Capacitive touch screen, 8-inch A-gauge LCD (16:10)
Display
1280 x 800
Camera resolution
1280 x 720
Thermal Sensor
32 x 32 Thermopile Array
CPU
Dual-Core 1.5GHz+Quad-Core 1.4GHz
Memory
4GB DDR
Storage
16GB eMMC
Authentication Mode
Face recognition, temperature measurement, ID card
Contactless Card Reader
1S014443 Type A/B, Mifare, 1S018092 compliant
Measurement range
35.5℃-42℃(Non-medical product features)
Temperature measurement accuracy
+/- 0.3℃@ Distance: 0.5 to 1M
Storage capacity
1,500 faces database and 5,000 records
Peripheral Ports
1 x DC Port, 1 x RJ45, 1 x micro USB, 1 x Wiegand, 1 x RS485
Operating voltage
12 V DC ±20%
Installation
Wall, Desk, Floor
External Dimensions (mm)
323 (L)*135 (W)*30 (H)
Certifications
CE, FCC, RoHS, Power Adaptor: cUL

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ELECTRICAL PERFORMANCE
Input Power
110-240VAC
Output Power
12V, 5A DC
Standby Power
Consumptions
<0.5 W
Speaker Power
8 ohm, 1W
Rated Power Consumptions
<20W
ENVIRONMENT
Operating Temperature
10°C–35°C
Operating Humidity
0%–85% RH
Storage Temperature
–25°C to +60°C
Storage Humidity
0%–65% RH

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1 OVERVIEW

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2 DEVICE INSTALLATION
2.1 Wall or Floor Mounted
Drill holes on the wall or any other surface according to the mounting plate. When you order a
floor stand, the stand comes with pre-drilled holes for the mounting plate.
Use four of the supplied self-tapping screws to secure the mounting plate on to the wall. In the
case of a floor stand, the screws are provided in the package.
Route the cables through the cable hole of the mounting plate and bracket and connect to
the wiring terminals.
Plug the wiring terminals into the device and use four supplied M5 screws to secure the
bracket on the device.
Align the device with the mounting plate and buckle them together and use two supplied
M3 screws to secure the device on the mounting plate.
Adjust the tilt angle of the device according to your actual needs.
For the floor stand model, attach the base plate to the base post. The top post will slide inside
the base post. You can align the holes between the base post and top post and secure with
screws provided.

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2.2 Turnstile Mounted
Thread the cable through the nut, the cable holes on the turnstile pedestal’s top panel, and
route them through the bracket.
Wire the cable with the terminals in the turnstile pedestal.
Raise the bracket and make sure the bracket and the pedestal top panel are vertical.
Rotate the nut and secure the bracket.
Plug the wiring terminals into the device and use four supplied M5 screws to secure the
bracket on the device.
Adjust the tilt angle of the device according to your actual needs.

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2.3 Height and Angle

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2.4 Cable Connections
Wire Interface Overview

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White cable, green part connects to the SC800Pro device,
and there are 5 different interfaces.

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