Scooty RIde Plus User manual

ELECTRIC SCOOTER
/RIDE PLUS
Please read this manual carefully before rst use
Original Instructions

03
Before using this product, carefully read the user guidelines. These will allow
you to properly understand, use and service this product, and to get to know its
performances and features.
Keep this manual for future reference.
Thank you for your purchase.
Welcome to the Scooty community!
CONTENTS
1. SAFETY GUIDELINES..................................................................................04
2. CONTENTS OF THE BOX ..........................................................................07
3. DESCRIPTION OF THE DEVICE .................................................................08
4. USER GUIDE ..............................................................................................09
5. TECHNICAL SPECIFICATIONS ...................................................................12
6. BATTERY.....................................................................................................13
7. MAINTENANCE AND CLEANING ..............................................................14
8. FAQ .............................................................................................................15
9. WARRANTY TERMS AND LIMITATIONS OF LIABILITY ............................17

04
1.SAFETY GUIDELINES
1. This device has been designed for use by teenagers and adults. It
is neither a toy nor a tness accessory. It is not intended for use in
extreme sports involving jumps or ollies o of ramps, etc., nor is it
intended for tricks or dangerous acts.
2. This device may be used by children aged 12 and up, as well as
persons with physical, sensory or mental disabilities, provided they
do so under adequate supervision or have been instructed on how
to safely operate the device and are aware of any potential risks.
Children should not be allowed to play with the device. Cleaning and
maintenance should not be performed by unsupervised children.
3. This device must never be used in a skate park for "aggressive" use
(dicult skateboard tricks, etc.).
4. This device should be used with caution on a surface that is at,
clean, dry and free of gravel and grease, as there needs to be friction
between the wheels and the ground to move forward.
If possible, stay away from other users and observe trac rules. Avoid
bumps and sewer grates that may cause accidents.
5. Caution! Please abide by local regulations and national trac laws
when riding the scooter. Follow all trac rules and signs. Stay away
from other pedestrians and road users.
6. Learn how to use the device in an open and at location without many
other road users around you, and make sure you wear a helmet.
7. Do not use this device if visibility is poor.
8. Do not use this device to carry a person or goods.
9. Do not use this device under the inuence of alcohol or other drugs.
For your safety, such use is strictly prohibited.
10. Make sure all the screws are properly tightened before each use.

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11. DO NOT USE THE DEVICE OR CHANGE THE BATTERY UNDER THE
FOLLOWING CIRCUMSTANCES:
- The product is damaged.
- Abnormal smell and heat are released from the battery.
- Stop using and do not touch any liquids emanating from the unit in
the event of a leak. The product should be stored out of the reach of
children.
- Brake controls, other braking or safety devices (lighting) are
damaged.
Check that all these safety devices (braking, lighting) are working
properly. The folding system device must be securely locked in its
driving position.
12. The device’s battery must not be exposed to excessive heat.
13. The battery must not be replaced by the user. Please contact after-
sales service for any modication/maintenance of the device.
14. This device is designed for outdoor activity. It is your responsibility to
know and comply with the regulations in place for use in public places.
15. Do not ride in rain, snow, puddles, mud, or other wet areas that would
allow water to seep into the device. To clean your device, follow the
instructions in section 7.1
16. Inspect the device and check the battery level before riding.
17. The batteries must be disposed of appropriately. To protect the
environment, discard them in containers provided for this purpose
(ask your dealer for more information).
18. Exceeding the weight limit may cause injuries and damage the device.
That the user is within the weight limit does not mean they are tall
enough to maintain control of the device.
19. Caution: Children under 12 years of age must not use this device.
Some users may not be able to control the device, depending on their
weight, height or physical ability. Parents should not let their child use
this device unsupervised.

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20. When travelling with the device, you should always wear sturdy
shoes and pants. Do not operate this equipment if you are barefoot
or wearing open sandals. Avoid wearing clothing that is too loose or
equipped with hanging cords or ties, scarves, etc. that could be caught
by the rotation of the wheel, which could lead to the risk of choking,
falling and/or colliding.
21. Any opening of the device or product may result in a change in safety
for which the brand is not responsible. It is also important to note
that this opening voids the warranty of the device or product. If you
nevertheless wish to carry out repairs to your device or product, the
brand declines all responsibility for the reliability of the repair and
the potential damage associated with this repair. Any accident that
may occur as a result of this repair will not be the responsibility of
the brand. In case of doubt or need for assistance, please contact an
authorized reseller or the brand’s customer support.
22. Do not leave the product within reach of any person who may
start the product without the authorization of the main user or
without prior information and knowledge of these safety measures/
instructions and use. To prevent unauthorized use, use the padlock
provided or another device to prevent the unit from being started.

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Pictogram Meaning
Always read the user manual carefully.
An exclamation mark within an equilateral triangle
is intended to alert the user to the presence of
important operating and maintenance instructions in
the device’s user manual.
This device must not come into contact with water.
Do not store the device in a damp environment.
The lightning ash with an arrowhead symbol within
an equilateral triangle is intended to alert the user to
the presence of “dangerous voltage” within the device
that may be of sucient magnitude to constitute a
risk of electric shock.
This symbol indicates that this device is equipped
with a double electrical insulation between the power
supply’s (dangerous) voltage and the parts that are
accessible by the user.
Caution! Protective equipment including wrist guards,
gloves, knee pads, helmet and elbow pads should be
worn.
Electrical and electronic equipment must be sorted
and disposed of separately. Do not dispose of
electrical and electronic equipment with normal and
unsorted household waste, bring it to a recycling
centre instead.
2.CONTENTS OF THE BOX
This pack contains:
• Scooty RIDE PLUS Electric Scooter
• Original mains charger
• User manual
• CE declaration
• Warranty card TO BE KEPT (it contains the device’s serial number and
manufacture date, essential information for warranty purposes)

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3.DESCRIPTION OF THE DEVICE
2
4
9
11
13
8
6
12
7
1
10
3
5
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(1). LCD monitor
(2). Accelerator
(3). Electronic brake
(4). LED lighting
(5). Charging port
(6). Front drive wheel
(7). Steering column lock
(8). Release lever
(9). Foot brake
(10).Crutch
(11).Training wheels
(12).Suspension
(13).Rear Light (optional)
(14).Bell (optional)
1
3
2
1
4
5
6
2
3
4
5
(1). Acceleration / brake gauge / errors indicator (2). Battery level indicator (3). Lights
indicator (4). Speed - and ON/OFF lights button (5). ON/OFF device button
(6). Speed +
• To activate or deactivate the LED lighting press the ON/OFF LED lighting
button (4)
• The rear light (13) is only active when the LED lighting is active.
• To turn the device on/o: Press and hold the ON/OFF button (5) for
3seconds. The device turns o automatically after 180 seconds of inactivity.
• To increase or decrease the speed level: Briey press the speed
controller (4) or (6). There are 3 levels of maximum speed: P1: 6 km/h,
P2: 15 km/h et P3: 25 km/h. The mode is displayed on (1) from P1
(lowest) to P3 (highest) when stopped.
• The brake light is switched on as soon as the electronic brake is applied.

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4.USER GUIDE
4.1. CHARGING AND BATTERY INDICATOR
Charge the battery before rst use. To do this, use the charger provided to
charge the battery.
1. The charging port of this scooter (5) is located on the handlebars.
Remove the cap and connect the low voltage charging cable to the
charging port (5) before connecting the other end to a power source.
2. The charger indicator light will turn red while charging.
3. The charger indicator light will turn green once the battery is fully
charged.
4. Disconnect the end connected to the device and replace the cap.
Check the charge level of the battery before use with the battery level
indicator (2).
Notice:
We recommend you fully recharge the battery after each use and at least
once a month.

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4.2. FOLDING/UNFOLDING THE DEVICE
The scooter can be folded and unfolded easily thanks to the locking lever(8).
Unfolding
1. Place the scooter horizontally in front of you.
2. Unlock the scooter by pressing the lever (8).
3. Lift the scooter frame by about 90 degrees until you hear a soft click.
4. The process is complete.
Folding
1. Place the scooter horizontally in front of you.
2. Unlock the scooter by pressing the lever (8).
3. Lower the stud of the scooter to 90°.
4. The process is complete.
Use in trolley mode
The City Ultra scooter can be used in trolley mode when folded.
When folded, lock the steering column with the silver button. The handlebar
must be properly aligned in order to lock it.
When you decide to stop using trolley mode, unlock the steering column by
pressing the red button. You can then unfold the scooter.

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4.3. PREPARATION
It is essential to learn to use the scooter under comfortable conditions:
• Wear a helmet and appropriate protection equipment (knee pads, elbow
pads and wrist guards....).
• Wear at, comfortable and sturdy shoes.
• Wear thick gloves.
Helmet
Elbow support
Wrist guard
Knee pad
4.4. FIRST USE
• Press and hold the ON/OFF button for three seconds to turn on the
device.
• Start moving forward by holding the handlebar with both hands, place
one foot on the foot rest and push forward with the other foot. (Assisted
start-up)
• Gradually press the accelerator to start the electrical assistance of the
device.
• As soon as the electrical assistance is enabled, you can put the second
foot on the footrest.
• The device has 3 speeds. Press button (6) on the LCD screen to switch to
higher speed or button (4) to switch to lower speed.
• To stop, gradually brake with the brake lever (3).

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4.5. SPEED LIMITS
The product is designed to travel at a maximum speed of 25 km/h.
Ensure you are following the usage restrictions of this product in terms of
the road safety norms of the country where you are using it.
4.6. DRIVER WEIGHT
The driver's weight cannot exceed 120 kg.
Note: not respecting this weight limit increases the risk of falling or damaging
the product.
5.TECHNICAL SPECIFICATIONS
Battery: Lithium-ion 6000 mAh 36 V
Charge time: 5-6 h
Battery life: 20 km max
Speed: 25 km/h max
Motor: 250 W (380 W max)
Charger: 100-240 V - 42 V 1.5 A
Maximum weight supported: 120 kg
Device dimensions: 970 x 420 x 1035 mm
Device weight: 11.3 kg

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6.BATTERY
The capacity of lithium batteries decreases after several charging and
recharging cycles throughout its lifespan. The concept of life cycle exists
for lithium batteries (for example, about 300 on a scooter).This means that
from 300 COMPLETE cycles of charges and discharges, the battery will begin
to lose its capacity (similar to a smartphone battery).
This partial loss of capacity will not prevent the battery from functioning,
but will alter its performances and especially its operating life. The device
must be used and its battery recharged at least once a month: a lithium
battery will lose its charge even when the product is o. This is why a battery
that has not been charged for several weeks or less could lose some of
its capacity and become impossible to recharge. In addition, it is possible
to recharge a lithium battery after each use because there is no memory
eect.
In order to better preserve your device’s battery, here are some reminders
and instructions for use:
• Do not unplug the charger before the battery is fully charged.
• Store the product containing the battery in a cool place (temperature
> 0°C), preferably around 15°C. Be careful, as excessive heat will also
damage the battery.
• Avoid deep discharges. It is recommended to recharge the battery
before it reaches 40% of remaining charge.
• Avoid recharging the battery right after use. Let the scooter stand for
15minutes to an hour after use before recharging it.
• Avoid overloads. Do not leave the charger plugged in for more than
24hours, as it will heat up needlessly.
• When the product is not in use, recharge the battery once a month.

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7.MAINTENANCE AND CLEANING
Your product requires routine inspection and maintenance.
This chapter describes maintenance and operation steps.
Before performing the following operations, make sure that the power is
o and that the charging cable is unplugged.
7.1. INSPECTING AND CLEANING YOUR DEVICE
• Regularly check the steering column, head tube, handles and tire wear.
• We recommend that you check the tightening of the screws of the front
wheel, rear wheel and bonnet screws regularly and tighten if necessary.
These adjustments may be needed because of vibrations caused by
using the device.
• Regularly check the ination of the rear wheel and inate with a bicycle
pump or equivalent when required.
Here are some instructions and precautions for cleaning the device:
• Unplug all the device’s charging cables before cleaning it.
• Do not immerse it in water.
• Do not use a high-pressure cleaner, water jet or any other appliance or
washing method that would allow water to seep into the device.
• Clean the device with a slightly damp sponge or soft cloth, avoiding
connectors and buttons and taking care not to allow the water to enter
the receptacles, circuits or the interior of the product.
• Do not use water or liquid cleaners directly on the device to clean it.
• Do not use abrasives or solvents that could damage the paint on your
device.
• Be careful when cleaning and wiping plastic parts.
• Do not use abrasive products or solvents to clean metal or plastic parts.

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7.2. MAINTAINING YOUR DEVICE
If the product, a component or the battery is worn, please contact an
authorised service centre to have your product repaired or recycled.
7.3. STORING YOUR DEVICE
• Fully charge your device before storing it.
• Store your product indoors in a clean and dry place with an ambient
temperature ranging from 0°C to 40°C.
8.FAQ
If your device cannot be unlocked:
Check that the unlock button can be moved and is not damaged. Check that
the entire mechanism is clean before attempting to fold/unfold the device
again. If the problem persists, please contact an authorised service centre
for repairs.
Your device does not turn on:
Check that the ON/OFF button is not damaged and recharge your device
before trying again.
Your device cannot be recharged:
Check that the connections of the product and the original charger are not
damaged.
In order to identify whether the charger or the device is faulty, check that
the charge indicator on the charger is on. When the charger is connected to
the mains and to the product, the indicator will be:
• SOLID RED (indicates that the device is charging)
• GREEN: indicates that the device is fully charged.
• RED-GREEN: ashing alternatively. This happens when the battery is very
low. Wait 15 minutes while staying nearby. If the indicator turns red, the
device is now charging normally.

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If the indicator keeps ashing, that means there is an issue with the charger
or the product (battery, connector...).
If the problem persists, please contact an authorised service centre for
repairs.
For a brake fault
For an engine fault
For a defect of the handle
For a lack of control
If the device is not running smoothly:
This can happen when you overload the engine while the battery is not fully
charged. In such a case, it is necessary to press the accelerator more slowly
and especially to check that the battery is fully charged.
Can the battery be replaced?
Yes, but the scooter is not designed for the battery to be replaced by the
user.
Error codes and meanings:
- E1 : Engine failure
- E2 : Controller failure
- E3 : Electronic brake failure
- E4 : Accelerator failure
- E5 : Battery under voltage. Try a long charge. If the problem still exists,
consult your dealer.
- E6 : Communication failure between the display and the controller
- E7 : Overvoltage protection
- E8 : Electrical power failure. Consult your dealer.

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9.WARRANTY TERMS AND LIMITATIONS OF
LIABILITY
This product is covered by a 24-month warranty (as dened by local laws,
and as attested by the date on the sales receipt). This warranty runs from
the date of purchase and covers any defects in materials or workmanship,
but does not cover damages resulting from improper installation, improper
use or normal wear and tear of the product.
The warranty thus covers: labour, spare parts, the original battery and
functional accessories included in the box.
More specically, the warranty does not cover:
• Damages or problems caused by improper use, an accident, a shock,
or any alteration done to use an electrical connection with improper
current or voltage.
• Modied products, those whose warranty seal or serial number were
damaged, altered, removed or oxidised.
• Battery failure caused by excessive charging or failing to observe safety
guidelines in the user manual.
Reminder: Battery usage intensity has an impact over its lifespan. As such a battery
will lose capacity throughout its lifespan. This partial loss of capacity will not prevent
the battery from functioning, but will alter its performance and its operating life in
particular. It is therefore necessary to use and charge the product's battery at least
once a month. If the battery is left unused and without charging for several weeks or
months it may stop being functional and become impossible to charge. In this case the
battery is no longer under warranty against manufacturing defects. The battery should
equally not be charged for excessively long periods.
• Cosmetic damage, including scratches, dents, or any other damage.
• Damage caused by servicing by a non-approved person.
• Faults caused by abnormal use or due to normal ageing of the product.
• Any product failure due to using with accessories not provided or
recommended by the supplier.
• Products oxidized after immersion or due to storage in a humid
environment.
• Products that have been repaired or replaced with dierent components
to those originally furnished.
• Parts with normal wear and tear: tyres, inner tube, brakes, etc.

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IMPLEMENTATION MODALITIES
To obtain servicing under warranty, please contact your dealer or follow the
manufacturer returns procedure if needed:
• Have your proof of purchase (receipt, invoices, etc.)
• Have the complete product as well as the accessories and original
charger provided
• And where possible its original packaging.
It is imperative to have the following information on hand: date of purchase,
model and serial number (this information can generally be found on the
product, the packaging, or on your proof of purchase). A warranty card can
be found with the documents provided with your product, stating your
serial number. Please store this safely along with your proof of purchase.
The serial number can also be found on a label (underneath the product).
When processing a warranty claim, your after-sales service may at its
discretion, within the limits of local laws, either:
• Repair and replace faulty parts.
• Exchange the returned product with a product that has at least the same
functions and is equivalent in terms of performance.
In the event of a failure or for any question relating to maintenance,
operation, safety or any other request on your device or product, write to
our customer support: [email protected]

Customer Service Cibox Interactive
17 allée Jean Baptiste preux 94140 ALFORTVILLE.
https://www.ciboxcorp.com/mobilite/
RIDE PLUS
CIBOX INTERACTIVE
17 allée Jean Baptiste preux
94140 ALFORTVILLE
France
Made in China
Produced in 2019