Scout Hub User manual

scout
installation guide

hello! welcome to scout.
Scout is a do-it-yourself installation - no tools required.
Install Scout from your smartphone or tablet for real-
time feedback and interactive instructions.
visit scoutalarm.com/install on your
mobile phone or tablet
recommended installation:
alternate installation:
follow along with this paper-based
installation guide and your computer
at scoutalarm.com/install

overview of installation
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2
3
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The installation process should take 30 minutes or
less for the average system. Here’s what to expect:
register your system
install and test devices
choose a monitoring option
set modes and permissions

Before you take anything out of the box, note that the
box your system shipped in doubles as a carrier. Take
it with you around the house as you install so that you
can receive real-time feedback from the sensors and
save time.
unboxing your system

what’s in the box
At minimum, you should have received one Scout
hub and one Scout sensor. Please confirm that you
received the items pictured below and the contents
of your box match the order that you placed.
or

5
register

login and register
If you’re not using your phone or tablet to install
Scout, you’ll need to visit www.scoutalarm.com and
click “register” in the top right hand corner.
Fill out the form on screen to create your account and
register your system. Once you’ve completed these
steps, you’ll be ready to install the Scout hub.
register

If you have questions or need help at any point during
the installation:
have questions?
Live chat with customer support on
our website at scoutalarm.com
E-mail [email protected]
Visit our troubleshooting guide at
support.scoutalarm.com

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hub

The hub is the communication center of Scout and
essential to your system. The hub has a 100 ft. range.
The hub box includes: The hub, a power cord and an
ethernet cord.
device: scout hub

step one: power up
Locate a power outlet close to your router and plug the
power cord into the hub and the wall. A light on the hub
will turn on to indicate that it has been powered.

step two: connect internet
Plug the provided ethernet cord into your router and
then into the back of the hub. A light on the hub will
indicate that the ethernet plug is connected correctly.
If you do not have a router, click the question mark on
screen or visit support.scoutalarm.com for instructions.

step three: confirm connection
As the hub connects, it will flash a variety of lights.
A solid green light means you are connected to our
server.
If your Hub does not have a solid green light, please
click the question mark on screen or visit
support.scoutalarm.com.

step four: enter install code
After the hub is connected, input the installation code
in the field provided. The code can be found on the
large Quick Start Card you received in your shipment.
installation code:
SA0000

step five: pairing hub
The hub will start pairing once you enter the installation
code. This process may be instant, but can take up to 3
minutes. The bars on screen will switch from unfilled to
filled.
Once the green light has changed from flashing green
to solid green, the hub has successfully paired.

step six: finish install
If the Hub’s light is solid green light, confirm a
successful pairing on screen by clicking “It’s solid,
install devices!”
If the green light isn’t solid, please click the question
mark on screen or visit support.scoutalarm.com.

Important Installation Notes:
Only remove the battery pull tabs from one
device at a time. Pulling multiple tabs at once
may result in pairing the wrong device.
battery pull tabs
pull
If you incorrectly mounted a sensor, slowly
twist the device left and right to loosen the
adhesive. Pulling a device straight o may
damage the surface.
removing a sensor
Install the sensor closest to the hub first and
work your way out. Scout sensors have a
range of approximately 100 ft.
sensor sequence

19
motion sensor

The motion sensor detects motion inside your home.
The motion sensor has a 20 ft. range and a 90 degree
field of view.
Be sure to pair this device from its desired location to
ensure you are in range of the Scout mesh network.
device: motion sensor

step one: power on
Hold the faceplate down and
remove the battery pull tab to
engage the battery.
The motion sensor will immediately
enter pairing mode to pair with the
hub. It can take up to 3 minutes for
the device to pair to the hub. The
bars on screen will switch from
unfilled to filled when paired.