Secure Pipit 500 User manual

Pipit 500
In-Home-Display
User Manual
BGX501-811-R01

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Pipit 500 User Manual
BGX501-811-R01
Copyright © 2012-2013, SIHPL. All rights reserved. E&OE.
Pipit 500 ® is a registered trade name of Secure Meters Ltd.
Other product names are trademarks or registered trade names of their respective owners.
As part of Secure Meter’s continuous endeavour to improve product design, specifications mentioned are liable to change.

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Pipit 500 User Manual
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Table of Contents
1Introduction ................................................................................................................................. 4
1.1 Target audience.............................................................................................................................................4
1.2 About this user manual..................................................................................................................................4
1.3 What’s inside the box? ..................................................................................................................................4
1.4 Care instructions............................................................................................................................................4
2Product overview and operating principle ................................................................................ 5
3About Pipit 500............................................................................................................................ 7
3.1 LCD user interface.........................................................................................................................................7
3.2 Information on the LCD .................................................................................................................................7
3.3 LEDs ..............................................................................................................................................................7
3.4 Battery switch ................................................................................................................................................8
4Functional features of Pipit 500 ................................................................................................. 8
5Setting up Pipit 500..................................................................................................................... 9
5.1 Powering the unit...........................................................................................................................................9
5.2 Pairing Pipit 500 with Smart Meter ................................................................................................................9
5.3 Wall mounting Pipit 500...............................................................................................................................11
5.3.1 Releasing Pipit from the stand......................................................................................................12
5.3.2 Replacing battery in Pipit ..............................................................................................................13
6Getting started........................................................................................................................... 14
6.1 Display screen .............................................................................................................................................14
6.2 Start up screen ............................................................................................................................................14
6.3 Home screen ...............................................................................................................................................15
6.3.1 Sticky screen display ....................................................................................................................16
6.4 Main menu...................................................................................................................................................17
6.5 Messages ....................................................................................................................................................18
6.6 Viewing historical data.................................................................................................................................20
6.7 Changing default settings ............................................................................................................................24
6.7.1 Standard settings ..........................................................................................................................24
6.7.2 Advanced settings ........................................................................................................................26
6.8 Supplier and IHD information screen ..........................................................................................................30
7Annexe-I: Pipit 500 technical specification ............................................................................. 31
8Annexe-II: Compliance standards and certification................................................................ 31

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Pipit 500 User Manual
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1 Introduction
1.1 Target audience
This document is intended for users of the Pipit 500 in-home display unit, which is a component of the Secure
Meters AMI (advanced metering infrastructure) system.
1.2 About this user manual
The manual describes functions and features of Pipit 500 and provides information on how to commission and
use the device.
1.3 What’s inside the box?
Inside your Pipit 500 pack you will find:
●Pipit 500 (in-home display unit)
●Mains power adaptor
●Quick Start Guide
●Wall-mount bracket
●2 x wall mount screws
●2 x AAA alkaline batteries
1.4 Care instructions
●To avoid damage, do not use sharp objects on the display.
●Do not immerse the unit in water or any other liquid. Keep it away from heat-generating sources or
areas with high moisture.
●Excessive impact or shock may damage the unit. If the display is damaged avoid touching the liquid
crystals contained in it.
Important Note:
●Before fitting batteries remove the unit from power.
●Only use the adapter provided with your display to power it.
●The display will only work with ZigBee SEP 1.x smart meter. If you remove it from your home it will
stop working. You should re-pair your Pipit 500 with new smart meter if you are changing address.

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Pipit 500 User Manual
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2 Product overview and operating principle
Product overview:
Pipit 500 is an easy to use in-home display (IHD) unit with touch-sensitive LCD screen. It is a component of
Secure Meter’s smart metering solution and is fitted with a ZigBee®module that aids communication with the
installed advanced electricity meter to provide near real-time energy usage and other useful information.
Communication takes place wirelessly over the home area network (HAN) via the AMI (Advance Metering
Infrastructure) communication module which is fitted inside the meter. Pipit 500 collects information on electricity
consumption and generation from the smart meter (e.g. i-Credit 500 or Sprint 200) and displays data
numerically as well as graphically on its display screen. Information on net electricity generation is available for
consumers having generation capacity, such as solar panel. The display is monochrome and has a backlight
which can be configured to remain switched on or to switch off after one minute without user interaction and
turned on by lightly tapping the screen. The unit aids consumers to set up alerts for their power usage and
electricity consumption level, as well as on receipt of supplier messages.
The unit has two LEDs at the top. The one on the left-hand side is a tri-colour LED that can be configured to
indicate the power usage level. The LED on the right-hand side can be configured to notify receipt of supplier
messages. The unit mainly operates on mains power via the supplied DC power adapter. In the absence of
mains power the display will work for short periods using a pair of non-rechargeable AAA batteries. A battery
strength indicator will appear in the status bar at the top of the display to alert consumers to replace the
batteries when the remaining charge is low.
Operating principle:
Pipit 500 should be connected to mains power, using the adapter provided, and must then be connected
(paired) wirelessly to the consumer’s Smart Meter using a home area network (HAN) which is built into both the
Smart Meter and the Pipit 500. The network connection status is indicated on the display by a HAN status
indicator icon. Once powered and paired, the unit will communicate periodically with the Smart Meter to update
its display with near real-time energy usage and cost information. The following diagram outlines the
communication paths between the installed HAN devices (smart electricity meter and Pipit 500) and the head-
end system (HES):

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The AMI communication module fitted inside the electricity meter channels the entire information flow between
HAN devices and the HES. The AMI communication module uses inbuilt ZigBee radio for communicating with
HAN devices and mesh radio / WiMAX for WAN communication through the HES. Information sent from HES is
communicated to the electricity meter and the IHD via the AMI communication module.

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Pipit 500 User Manual
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3 About Pipit 500
Pipit 500 is intended for use inside the consumer’s home. It operates primarily on mains power via a DC adapter
and typically consumes less than 0.6 watt. The touch-screen display shows power usage and electricity
consumption in near real-time. When operating on battery power the display will automatically turn off after
approximately 90 seconds.
3.1 LCD user interface
The touch-sensitive LCD screen is the user interface that displays energy usage information from the Smart
Meter and allows users to configure visual and audible alerts for energy usage and message notification. The
icons, buttons and information on the touch-screen will change depending on the operation being performed.
The screen is a 3.4” monochrome display with backlight that illuminates when the unit is powered up. The
backlight can be configured to turn off after one minute if there is no user interaction.
3.2 Information on the LCD
Pipit displays net energy consumption or generation (kWh), near real-time net power consumption or generation
(kW), energy cost per hour ($/hr) and carbon emissions (CO2kg/hr). In addition, it indicates Pipit’s network
connection status and low-battery charge condition when operated on battery power.
Pipit can store historical data on net energy consumption and generation, cost and CO2emissions, enabling
consumers to compare their consumption for current and previous day, week, month and year.
Note: Refer Section 6 ‘Getting started’ for more details.
3.3 LEDs
Pipit has two LEDs on its top edge. The tri-colour electricity LED on the left-hand side indicates the net power
being consumed; the colour of the LED changes to red, amber or green depending upon the consumption level.
The colour of the LED indicates power levels as follows:
●Green for Economy (ECO) when the instantaneous power usage level is low
●Amber for Medium (MED) when the instantaneous power usage level is moderate
●Red for High (HI) when the instantaneous power usage level is high
LCD user interface
Message notification LED
Electricity LED
Battery switch

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The colour of the LED changes with the rate of consumption that Pipit calculates using the user configured
values of ‘daily target’ and ‘tariff’ (i.e. electricity price). Refer Section 6.7 ‘Changing default settings’ to know how
to adjust these values.
The right-hand LED is green and can be configured to notify receipt of supplier messages; this can be done by
setting the Message Alarm to ‘Lights’ from the Settings menu. If configured, the LED flashes five times on
receipt of a message.
3.4 Battery switch
In the absence of mains power the IHD can be operated using a pair
of non-rechargeable AAA batteries. A battery switch located on the
left-hand side of the IHD unit activates the unit when operating on
batteries. On battery power, the display turns off automatically
approximately 90 seconds after the last user interaction to preserve
battery power. The display can be turned on when required by
pressing the battery switch. A ‘low battery’ icon is displayed at the top
of the screen to indicate when the batteries need to be replaced.
4 Functional features of Pipit 500
Pipit can display the following information from the installed Smart Electricity Meter:
near real-time power usage level in kW, with indicators for ECO (low), MED (moderate) and HI (high) on
the Home screen
near real-time energy consumption (kWh), predicted cost per hour ($/h) based on the current level of
consumption, and carbon emissions (CO2 kg)
current and next applicable tariff rate, together with the activation time (for flexible tariff), i.e. the cost per
unit in cents/kWh
comparison of values (kWh, $, CO2 kg) between current day and previous day; current week and
previous week; current month and previous month; current year and previous year
graphical and tabular display of net consumption (the difference between electricity consumed and
generated). Hourly values are displayed for the most recent 45 days. Daily, weekly and monthly values
can also be displayed
communication link or network connection status
supplier messages
current date and local time (in 24-hour format)
Note: Refer to Section 6 ‘Getting started’ for more details on features and functionality.
Some features of Pipit can be configured by the consumer, to meet individual preference. See Section 6.7
‘Changing default settings’ for details.

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Pipit 500 User Manual
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5 Setting up Pipit 500
Pipit 500 is designed to view and monitor energy usage information that it receives from the Smart Meter with
which it has been paired via the commissioning process (pairing is a one-time self-running process to link the
unit wirelessly to the Smart Meter). Commissioning can be done either by the meter installer or by consumers
themselves.
5.1 Powering the unit
Only use the adapter provided with the Pipit to power it. Check for the following label on the adapter:
The unit can be either wall-mounted using the supplied bracket or it can be placed on a table-top. Pipit should
be placed in an easy-to-view location near a power outlet. To connect the unit to the power supply insert the
small end of the power adapter cable into the socket on the back of the unit, with the symbol ‘B’ facing
outwards, as shown in the following figure. Push the cable firmly into the groove of the cable grip to secure the
connector in place. Plug the other end of the adapter cable into a power outlet and switch the power on.
5.2 Pairing Pipit 500 with Smart Meter
Pre-requisite:
For the unit to pair automatically, the smart meter should have the pairing window open so as to accept
connection requests from Pipit. The pairing process is similar to connecting two devices over Bluetooth. A
pairing wizard is accessible using the ‘pair with smart meter’ tab from our website www.freedomtosave.com.au
which can guide you through the pairing process.

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Pipit 500 User Manual
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Pairing process:
When the display is powered up for the first time the start-up screen will
appear, followed by the message ‘Waiting for home area network’ which
indicates that the unit is searching for the local network. Joining the
network is a self-running process that doesn’t require any further
interaction with the unit. While pairing the unit, make sure that the
pairing window of the smart meter is open. The pairing process can
take up to 10 minutes.
Once the unit has joined the network, the message ‘IHD paired successfully’ will be displayed and the network
connection icon will show in the top left-hand corner.
After pressing OK the splash screen will be displayed, followed by the Home screen. Even in the event of power
failure, the smart meter remembers which units it is been paired with.
If the unit fails to join the network due to communication failure or takes longer than the usual joining time, it
displays ‘Network cannot be located’ together with the ‘no HAN’ connection icon in the top left-hand corner.
The icon indicates that the unit has failed to join the HAN.
Pressing the Try again button will restart the auto-commissioning process, or if you are pairing the unit second
time then press Menu > Settings > Advanced > Network to restart the process manually. Manual
commissioning requires a PIN to be entered; refer to the Advanced Settings section in this manual for PIN
entry details. Make sure that the unit is on mains power before attempting to join the network.
No HAN connection
HAN connected