SEH OMD User manual

User Manual 1
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Output Monitoring Device
OMD
User Manual
Overview [en]
This User Manual provides a detailed
description of the installation and
configuration of the OMD. It contains
the following information:
General Information
Safety Regulations
First Steps
OMD Activation
OMD Network Settings
OMD Security Settings
OMD Maintenance
County® Software
Please note the table of contents on
page 3. Should you have any further
questions, please contact our support
hotline.
Überblick [de]
Diese Benutzerdokumentation beinhaltet
eine detaillierte Beschreibung der
Installation und Konfiguration des OMD.
Sie erhalten die folgenden Informationen.
Allgemeine Information
Sicherheitsvorschriften
Erste Schritte
OMD Aktivierung
OMD Netzwerkeinstellung
OMD Sicherheitseinstellungen
OMD Pflege und Wartung
County® Software
Beachten Sie das Inhaltsverzeichnis auf
Seite 29. Falls Sie noch Fragen haben,
kontaktieren Sie unsere Support
Hotline.

2 User Manual

User Manual [en] 3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Scope of Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
License Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Safety Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
First Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the OMD. . . . . . . . . . . . . . . . . . . . . . . . . . .7
Switching on/off the OMD . . . . . . . . . . . . . . . . . . . . . .7
Assigning TCP/IP Parameters to the OMD . . . . . . .8
Using the OMD Homepage . . . . . . . . . . . . . . . . . . . . .8
OMD Activation (Unlock devices). . . . . . . . . . . . . . . 10
Note the Local Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Generate the Activation Code . . . . . . . . . . . . . . . . 11
Store the Activation Code to the OMD . . . . . . . . 11
OMD Network Settings . . . . . . . . . . . . . . . . . . . . . . . . 12
How to assign TCP/IP Parameters to the OMD? 12
How to set a Host Name? . . . . . . . . . . . . . . . . . . . . . 15
How to set DNS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to set Date and Time? . . . . . . . . . . . . . . . . . . . 16
OMD Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 17
How to manage the Panel PIN? . . . . . . . . . . . . . . . 17
How to manage Admin Accounts? . . . . . . . . . . . . 18
How to manage Certificates? . . . . . . . . . . . . . . . . . 19
OMD Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
How to get Diagnostic Information? . . . . . . . . . . 23
How to get E-Mail Notifications? . . . . . . . . . . . . . . 24
How to manage Backup Images?. . . . . . . . . . . . . . 25
How to install Updates and Images? . . . . . . . . . . 27
How to reboot the OMD? . . . . . . . . . . . . . . . . . . . . . 27
County® Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
How to start the County® Software?. . . . . . . . . . . 28
How to stop the County® Software? . . . . . . . . . . . 28
 Table of Contents

4 [en] User Manual
General Information
Purpose
The Output Monitoring Device (OMD) uses its integrated County® Software for
counter monitoring, load controlling and cost controlling of printers and copiers.
Once the OMD is connected to a TCP/IP network, parameters such as counters
and IP addresses of networked SNMP-capable output devices can be listed at the
press of a button. The collected information is saved or transferred via e-mail for
further analysis.
Scope of Supply
Please check the package content before getting started:
Output Monitoring Device
The User Manual provides a detailed
description of the installation and
configuration of the OMD. (This document)
Power Cord
The envelope contains the licensing
agreement and a license number.

User Manual [en] 5
Technical Data
License Scheme
The number of devices (printers and copiers) that can be managed by the OMD is
determined by the license scheme. In Demo Mode (factory default), a maximum
of 50 devices can be addressed and managed.
After purchasing the OMD the basic mode can be used to address up to 100
devices. In order to do this you must activate the OMD and assign the additional
devices . For further information; see: ’OMD Activation (Unlock devices)’ 10.
To suit any system size, the number of output devices can be incremented in
steps of 500. The table provides an overview of the license scheme.
Characteristics Values
Network connector RJ-45 connector for 10BaseT and 100BaseTX
Interfaces 2 x USB 2.0 HS
Power supply 100-240 VAC
Current input max. 0.25 A
Operating environment Ambient temperature 5 - 30 °Celsius
Relative humidity 20 - 80 %
Dimensions - Width 215 mm
- Depth 186 mm
- Height 47 mm
- Weight 1500 g
Mode Number of Devices
Demo 50
Basic 100
Product ’OMDL500’ 600 (100+500)
Product ’OMDL500’ 1100 (100+500+500)
Product ’OMDL500’ 1600 (100+500+500+500)
Product ’OMDL500’ 2100 (100+500+500+500+500)

6 [en] User Manual
Safety Regulations
Before starting the initial setup procedure and during the operation of the OMD,
please note the following safety regulations. Their purpose is to protect yourself
and others from personal injuries, and avoid damage to the equipment:
Read the documentation and make sure that your system meets the
requirements listed therein.
The OMD may only be connected to the mains and to the network by qualified
personnel.
Do not open the housing of the device. The OMD may only be connected and
operated if the housing is not opened and if the OMD is in perfect condition.
Do not put objects on top of the housing.
The OMD must be placed on a solid surface with no vibration. The device must
not be operated in dusty places and direct sunlight.
Avoid contact with humidity or liquids.
The OMD may only be connected and operated if the installation location
meets the ambient conditions; see: ’Technical Data’ 5.
If the supplied power cord cannot be used in your country, acquire an
appropriate power cord that suits national provisions. For more information,
please consult your retailer.
Make sure that no-one steps on or stumbles over the cables.
The OMD must be connected to a socket with protective contact.
Position the OMD in a way that guarantees that the socket for the connection
of the power cord is in the proximity of the device and is easily accessible.
Make sure that the device can be separated easily from the network. A
damaged power cord must be replaced immediately. For more information,
please consult your retailer.
Do not connect a telephone cable to the RJ-45 connector. The RJ-45
connector may only be connected to SELV voltages. For the connection to the
RJ-45 connector only STP cabling (category 5 or better) may be used. The
shielding must fit flushly to the connector.
Use a certified USB Hi-Speed cable to connect the printer. A list of cables may
be founde at www.usb.org !

User Manual [en] 7
First Steps
Connecting the OMD
Proceed as follows:
1. Connect the network cable to the network connector (2).
2. Connect the power cord to the power supply. (8)
Switching on/off the OMD
Switching on
Proceed as follows:
1. Switch on the power switch.
2. Press the soft power switch .
The OMD boots automatically.
Switching off
To avoid loss of data, save all data, close the County® Software and shutdown the
OMD before you switch off the power switch.
Proceed as follows:
1. Keep the soft power switch pressed for five seconds.
The device shuts down.
2. Switch off the power switch.
1) Traffic LED
2) Network connector
(RJ-45 connector)
3) Link LED
4) Power LED
5) Display
6) Navigation keys
7) Soft power switch
8) Power supply/power switch
9) USB connector (This port is
currently not supported)
Front view
Rear view
1234 5 6 7
8 9

8 [en] User Manual
Assigning TCP/IP Parameters to the OMD
In order to work with the OMD, TCP/IP parameters (IP, Netmask, Gateway) must
be set via the OMD Panel Interface. For further information; see: ’How to assign
TCP/IP Parameters to the OMD?’ 12.
Using the OMD Homepage
Configuration and administration of the OMD can be done via the integrated
web server (OMD Homepage). Only versions of Netscape Navigator 4.0 or later
and Microsoft Internet Explorer 4.0 or later are supported. For the display we
recommend a resolution of 1024 x 768 Pixel at least.
Before starting the OMD Homepage it is necessary to assign TCP/IP parameters to
the OMD.
Starting the OMD Homepage
Proceed as follows:
1. Start your web browser.
2. Enter the IP address of the OMD as URL (http://<ip address>).
The OMD Homepage is displayed.
If the OMD Homepage is not displayed, check the proxy settings of your browser.

User Manual [en] 9
Logging on to the OMD Homepage
The access to the OMD Homepage is restricted via admin accounts. After starting
the OMD Homepage the 'Login' dialog appears.
In order to set admin accounts; see: ’How to manage Admin Accounts’ 18.
Proceed as follows:
1. Select your language.
2. Click Login.
3. Enter user name and password:
user name: 'admin' (default setting)
password: 'admin' (default setting)
4. Click OK to confirm.
The user interface is displayed.
The main menu with the available topics is located on the left side of the dialog.
By selecting a topic the corresponding submenu will appear.

10 [en] User Manual
OMD Activation (Unlock devices)
To unlock the OMD for Basic Mode with 100 devices or an additional 500 devices,
you first need to generate an Activation Code on the SEH registration Web site
http://www.seh.de/omd and save it to the OMD.
To generate the Activation Code, you need the OMD's License Number and Local
Key. Please consult the table for further information.
What do you want to do?
’Note the Local Key’ 10
’Generate the Activation Code’ 11
’Store the Activation Code to the OMD’ 11
Note the Local Key
The ’Local Key’ is shown on the OMD Homepage.
Name Description Where to find?
License
Number Your License Number authorizes you to use the OMD for the management of a
limited number of output devices.
The License Number is provided with
the OMD purchase or with the purchase
of additional licenses.
Use the License Number to generate the
Activation Code.
The License Number is
contained in the envelope
supplied.
When you purchase additional
licenses, you will receive
additional envelopes.
Local Key The Local Key is device specific and
imprinted in the OMD's hardware.
Use the Local Key to generate the
Activation Code.
You can verify your Local Key on
the OMD Homepage.
To do this, select ’Licenses’ from
the ’Service’ menu.
Activation
Code Use the Activation Code to unlock the (additional) devices you wish to manage
with the OMD.
To do this, you need to have saved the
Activation Code to the OMD via the
OMD Homepage.
The Activation Code is
generated on the SEH registration
Web site.
To generate the Activation Code,
you need to enter the License
Number and the Local Key.

User Manual [en] 11
Make sure the following points:
- The OMD has been installed and configured; see: ’First Steps’ 7.
- You are logged in on the OMD Homepage 9.
Proceed as follows:
1. Click Service.
2. Click Licenses.
3. Note the ’Local Key’.
Generate the Activation Code
The ’Activation Code’ is generated on the web page http://www.seh.de/omd.
Make sure the following points:
- The ’License Number’ is at hand.
- The ’Local Key’ is at hand.
Proceed as follows:
1. Call the web page http://www.seh.de/omd.
2. Follow the instructions on the web page.
3. Generate the ’Activation Code’.
4. Note the ’Activation code’.
Store the Activation Code to the OMD
In order to activate the OMD for additional output devices, the ’Activation Code’
must be stored to the OMD.
Make sure the following points:
- The ’Activation Code’ is at hand 11.
- You are logged in on the OMD Homepage  9.
Proceed as follows:
1. Click Service.
2. Click Licenses.
3. Enter the ’Activation Code’.
4. Click Set.
The settings are saved.

12 [en] User Manual
OMD Network Settings
In order to work with the OMD Host, date and TCP/IP parameters must be set.
What information do you need?
’How to assign TCP/IP Parameters to the OMD?’ 12
’How to set a Host Name’ 15
’How to set DNS’ 15
’How to set Date and Time’ 16
How to assign TCP/IP Parameters to the OMD?
The TCP/IP parameter can be set in different ways. You can assign the TCP/IP
parameter manually or have it assigned automatically via DHCP (Dynamic Host
Configuration Protocol). The manually assignment is default. You can set the TCP/
IP parameter via the panel interface or the OMD Homepage.
Before using the OMD Homepage you have to set the TCP/IP Parameters via the
panel interface at first.
What do you want to do?
’Setting TCP/IP parameters manually’ 12
’Setting TCP/IP parameters automatically (DHCP)’ 13
’Setting TCP/IP parameters via the OMD Homepage’ 14
Setting TCP/IP parameters manually
Use the navigation keys on the panel interface to assign the TCP/IP parameter
manually.
Proceed as follows:
1. Press . The display shows:
2. Select .
The display shows the current IP configuration (’Manual’ or ’DHCP’):
IP Setup >
Cancel <
IP Configuration
Manual

User Manual [en] 13
3. Select ’Manual’ via or and press to confirm. The display shows:
4. Enter the IP address.
Use to navigate to individual numerical values within the IP address.
Change individual numerical values via .
5. Press to confirm. The display shows:
6. Enter the netmask.
7. Press to confirm. The display shows:
8. Enter the gateway.
9. Press to confirm. The display shows:
10. Press to confirm. The display shows:
The settings are saved.
Setting TCP/IP parameters automatically (DHCP)
In order to assign TCP/IP parameters automatically, an active DHCP server must
be integrated into the network.
Use the navigation keys on the panel interface to set TCP/IP parameters via DHCP.
Proceed as follows:
1. Press . The display shows:
IP Address:
000.000.000.000
Netmask:
000.000.000.000
Gateway:
000.000.000.000
> Apply
< Back
Applying Network
Settings ...
IP Setup >
Cancel <

14 [en] User Manual
2. Select . The display shows the current IP configuration (’Manual’ or ’DHCP’):
3. Select ’DHCP’ via or and press to confirm. The display shows:
4. Press to confirm.
The settings are saved.
Upon booting DHCP will be applied automatically. TCP/IP parameters are assigned
by a DHCP server.
Setting TCP/IP parameters via the OMD Homepage
Proceed as follows:
1. Click Configuration.
2. Click TCP/IP.
3. Enter the TCP/IP paramter manually or enable the ’DHCP’ option; see Table:
TCP/IP Parameters.
4. Click Set.
The settings are saved.
Tabelle: TCP/IP Parameters
Parameter Description
IP address IP address of the OMD (e.g. 192.168.0.21)
Netmask Netmask
Gateway IP address of the gateway used to access other networks or
subnets. This enables the OMD to communicate with devices
on other subnets.
DHCP Enable DHCP to set TCP/IP parameters via DHCP. The TCP/IP
parameters are assigned by a DHCP server during the next
reboot of the OMD.
IP Configuration
Manual
> Apply
< Back

User Manual [en] 15
How to set a Host Name
You can set a host name for the OMD. The host name and the IP address are
displayed at the top left side of the browser window.
Proceed as follows:
1. Click Configuration.
2. Click Board Settings.
3. Enter the Host name (max. 256 characters).
4. Click Set.
The settings are saved.
How to set DNS
DNS is a service that translates domain names into IP addresses. Using DNS,
names can be assigned to IP addresses and vice versa. In order to use this
functionality, specify the primary DNS server by its IP address.
Proceed as follows:
1. Click Configuration.
2. Click DNS.
3. Enter the data; see Table: DNS Parameters.
4. Click Set.
The settings are saved.
Tabelle: DNS Parameters
Parameter Description
Domain name Domain name of an existing DNS domain
(e.g. company.de)
Primary DNS server IP address of the primary DNS server
(e.g. 192.168.0.21)
Secondary DNS
server IP address of the secondary DNS server. (The secondary DNS server is used if the first one is not available.)
Domain
search list Suffixes for the domain search list separated by blanks (e.g. soft.seh.de)

16 [en] User Manual
How to set Date and Time
Date and time specifications are necessary for the analysis of printers as well as
the backup administration. Date and time can be adjusted manually or obtained
from a time server.
If you use a time server, the manually entered time will be overwritten by the
time provided by the time server.
Proceed as follows:
1. Click Configuration.
2. Click Board Settings.
3. Enter time and date or use a time server; see Table: Board Parameters.
4. Click Set.
The settings are saved.
Tabelle: Board Parameters
Parameter Description
Default name Default name of the OMD set by the manufacturer
Host name Host name of the OMD set by the administrator
(max. 256 characters)
Date Date in the format: dd.mm.yyyy (e.g. 23.05.2004)
Time Time in the format: hh:mm (e.g. 16:36)
Time server IP address or host name of the time server
(e.g. ’ntp1.ptb.de’) The ’ntp’ protocol is used.
Time zone Indicates a time zone. The time zone is used to equalize the
difference between the local time and the Greenwich Mean Time
or UTC (Universal Time Coordinate).

User Manual [en] 17
OMD Security Settings
Access to the OMD and to the entire configuration is controlled by several
security measures.
What information do you need?
’How to manage the Panel PIN’ 17
’How to manage Admin Accounts’ 18
’How to manage Certificates’ 19
How to manage the Panel PIN
The OMD's control panel can be protected from unauthorized access with a 4-
digit PIN. If a PIN has been configured, this PIN needs to be entered before every
user interaction with the control panel.
What do you want to do?
’Configuring the PIN’ 17
’Entering the PIN’ 18
Configuring the PIN
The PIN is configured via the OMD Homepage. The default PIN is ’0000’. PIN
’0000’ means that the OMD control panel is not protected.
Proceed as follows:
1. Click Configuration.
2. Click Admin Accounts.
3. Click Panel pin.
4. Enter the PIN.
5. Click Set.
The settings are saved.
Should the OMD's factory default settings be restored, the PIN is erased and
defaults back to ’0000’.

18 [en] User Manual
Entering the PIN
If a PIN has been configured, the display shows ’Enter PIN’ every time the control
panel is used.
To enter the PIN use the navigation keys on the OMD. Use to navigate to
individual numerical values within the PIN. Change individual numerical values
via .
When the action is complete, the operating panel is again protected by the PIN.
How to manage Admin Accounts
The OMD Homepage can be protected by a password to prevent unauthorized
access. Parameters can only be changed once a valid password has been entered.
The access to the OMD Homepage is controlled by admin accounts. Name and
password are transferred unencrypted.
For an encrypted connection (SSL) certificates are required. For further
information; see: ’How to manage Certificates’ 19
What do you want to do?
’Creating an Admin Account’ 18
’Editing an Admin Account’ 19
’Deleting an Admin Account’ 19
Creating an Admin Account
Proceed as follows:
1. Click Configuration.
2. Click Admin Accounts.
3. Click New account.
4. Enter the name of the account.
5. Enter a password.
6. Confirm the password.
7. Click Set.
The account is created.

User Manual [en] 19
Editing an Admin Account
Proceed as follows:
1. Click Configuration.
2. Click Admin Accounts.
3. Select an account.
4. Click Edit account.
5. Enter a new password.
6. Confirm the new password.
7. Click Set.
The settings are saved.
Deleting an Admin Account
Proceed as follows:
1. Click Configuration.
2. Click Admin Accounts.
3. Select an account.
4. Click Delete account.
5. Confirm the security query.
The account is deleted.
How to manage Certificates
The communication via the Web interface can be encrypted using HTTPs (SSL).
Self-signed certificates (SSLv3) and CA certificates can be used in TCP/IP-based
networks to encrypt data and to authenticate communication partners.
Self-signed certificates have a digital signature that has been created by the
OMD.
CA certificates are certificates that have been signed by a certification
authority (CA). The authenticity of the CA certificate can be verified by means
of a so-called root certificate issued by the certification authority. The root
certificate is stored on an authentication server in the network.
Upon delivery, a self-signed certificate (the so-called default certificate) is stored
on the OMD. It is recommended that you replace the default certificate by a self-
signed certificate or CA certificate.

20 [en] User Manual
What do you want to do?
’Creating a self-signed certificate’ 20
’Creating a CA certificate’ 21
’Deleting certificates’ 22
Creating a self-signed certificate
If a certificate has already been saved on the OMD, the content of this certificate
will be displayed. In this case you have to delete the existing certificate first; see:
’Deleting certificates’ 22.
Proceed as follows:
1. Click Configuration.
2. Click Certificates.
3. Enter the data; see Table: Certificate Parameters.
4. Choose Create self-signed certificate.
5. Click Create.
The certificate is created and installed.
Tabelle: Certificate Parameters
Parameter Description
Common name is used to clearly identify the certificate. It is advisable to use the
IP address or the host name of the OMD. You can enter a
maximum of 64 characters.
E-mail address indicates an e-mail address. You can enter a maximum of 40
characters. (Optional Entry)
Organization name specifies the company that uses the print server. You can enter a
maximum of 64 characters.
Organizational unit specifies the department or subsection of a company. You can
enter a maximum of 64 characters. (Optional Entry)
Locality name specifies the locality where the company is based. You can enter
a maximum of 64 characters.
State name specifies the state in which the company is based. You can enter
a maximum of 64 characters. (Optional Entry)
Country name specifies the country in which the company is based. Enter the
two-digit country code according to ISO 3166.
Examples: DE for Germany, GB for Great Britain, US for the USA