SEM SSD2-HS User manual

Operation and Maintenance Manual
SEM SSD2-HS
!
MAN-030 Rev.0 | Created: 2/18/22
For service, parts, and customer support, contact us:
SECURITY ENGINEERED MACHINERY
5 Walkup Drive • Westborough, MA 01581
[email protected]
1-508-366-1488
www.semshred.com

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Disclaimers
Every care has been taken by the staff of SEM in compilation of the data contained in all training and
informational materials (“collateral”) and in verification of its accuracy when published; however, the
content of this collateral is subject to change without notice due to factors outside the control of SEM and
this collateral should therefore be used as a guide only. The products referred to in these publications are
continually improved through further research and development, which may lead to the alteration of
information contained in this collateral. SEM does not accept any responsibility whatsoever for
misrepresentation by any person of the information contained in this collateral and expressly disclaims any
and all liability and responsibility to any person, whether a reader/viewer of this collateral or not, with
respect to claims, losses, damage, or any other matter, either direct or consequential, arising out of or in
relation to the use and reliance upon any information contained or products referred to in this collateral.
SEM does not warrant that the equipment will work properly in all environments and applications, and
makes no warranty or representation, either implied or expressed, with respect to the performance,
throughput, or maintenance requirements of the machine. Performance, throughput, and maintenance
requirements vary depending on screen size, feed rate, and media type as well as operational procedures.
Information in this collateral is subject to change without notice and does not represent a commitment on
the part of SEM. SEM assumes no responsibility for any inaccuracies that may be contained in this collateral
or any omissions that may have occurred. SEM makes no commitment to update or keep current the
information in this collateral and reserves the right to make improvements to this collateral and/or to the
products described therein at any time without notice.
Proprietary Information: This document contains proprietary and confidential information of SEM, and shall
not be used, disclosed, or reproduced, in whole or in part, for any purpose, without the prior written
consent of SEM. Title in and to this document and all information contained herein remains at all times in
SEM. This information is exempted from disclosure under FOIA, as amended.

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Important Safety Procedures
Caution: Always de-energize the unit using proper lockout-tagout (LOTO) procedures when cleaning,
lubricating, or performing any other maintenance, troubleshooting, or repair.
The SEM Model SSD2-HS incorporates powerful, heavy duty cutting mechanisms.
Serious and permanent injury may result if proper precautions are not followed.
1. This equipment should never be operated by children or individuals who are untrained or incapable of
understanding these safety precautions.
2. Do not reach into the feed opening for any reason. Never insert fingers, hands, or objects not meant to
be crushed into the feed opening.
3. Do not operate or come into close proximity to this equipment wearing loose clothing, neckties,
dangling jewelry, or long hair which may become entangled in the cutting chamber.
4. Maintenance or repair of this equipment should be performed only by trained, authorized service
personnel.
5. Always disconnect electric power (unplug) before removing or opening any cover or other panels
providing access to the internal mechanisms.
6. If you overfeed the shredder or have an emergency and need to shut down the machine, press the red
Emergency Stop (E-STOP) button next to the control panel.
7. SEM recommends that machine operators wear safety glasses, hearing protection, a mask, and, if doing
maintenance or opening the cutting chamber, cut resistant gloves. It is up to each customer to
determine the PPE for their individual site.
8. Never operate the unit without the two painted bolts holding the cutting chamber in place (Figure 14,
page 22).

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Contents
Important Safety Procedures ........................................................................................................ 4
About Your SSD2-HS Disintegrator System .................................................................................... 7
What the SSD2-HS Includes ............................................................................................................... 7
Overview and Intended Use .............................................................................................................. 7
Acceptable Material .......................................................................................................................... 7
Unacceptable Material ...................................................................................................................... 7
Unpacking Instructions ................................................................................................................. 8
Power Supply/Installation Requirements ..................................................................................... 8
Electrical Information Chart .............................................................................................................. 9
System Interconnections ................................................................................................................... 9
Startup and Operation ................................................................................................................ 10
Pre-Start-Up Procedure ................................................................................................................... 10
Controls ........................................................................................................................................... 11
Operating Procedure ....................................................................................................................... 12
Acceptable Materials and Feed Rates ............................................................................................. 13
Changing the Waste Collection Bag ................................................................................................ 14
Shutdown Procedure ...................................................................................................................... 16
Maintenance .............................................................................................................................. 17
Cleaning ........................................................................................................................................... 17
Lubrication ...................................................................................................................................... 18
Changing the HEPA Filter ................................................................................................................ 19
Removing or Changing the Screen .................................................................................................. 20
Accessing the Stage 2 Cutting Chamber Before Removing the Screen ...................................... 20
Removing the Screen .................................................................................................................. 23
Belt Tensioning and Changing ......................................................................................................... 24
Accessing the Stage 2 Cutting Chamber Before Tensioning the Belts ........................................ 24
Changing the Rotor Knives .............................................................................................................. 30
Changing the Rotor Knives: Accessing Stage 2 Cutting Chamber and Removing the Screen ..... 31
Removing the Knives .................................................................................................................. 35
Installing the Rotor Knives .......................................................................................................... 37
Troubleshooting ......................................................................................................................... 41
Clearing a Stage 1 Cutting Chamber Jam ........................................................................................ 41
Clearing a Stage 2 Cutting Chamber Jam ........................................................................................ 41

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Accessing the Stage 2 Cutting Chamber for Clearing a Jam ....................................................... 41
Clearing a Stage 2 Jam ................................................................................................................ 45
Air System Fault .............................................................................................................................. 46
Current Relay .................................................................................................................................. 47
System Illustrations, Features, and Spare Parts ........................................................................... 49

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About Your SSD2-HS Disintegrator System
What the SSD2-HS Includes
The SSD2-HS package includes the SSD2-HS disintegrator, HEPA vacuum fan system, flex vacuum hose to
attach SSD2-HS to the fan system, interconnecting wire, power cord (no plug), two hose clamps, and five
waste bags. For a visual introduction to the SSD2-HS, See System Illustrations, Features, and Spare Parts,
page 49
Overview and Intended Use
The SSD2-HS solid state media shredder employs a dual stage destruction system to destroy solid state
drives and other e-media, bringing them down to a user-selected particle size. A 2mm screen is typical for
high-security destruction.
Size and Weight: When fully assembled, the SSD2-HS is approximately 49” (124.46 cm) tall by 53” (134.62
cm) wide and 34” (86.36 cm) deep, with a 67” (170.18 cm) tall by 26” (66.04 cm) wide and 48” (121.92 cm)
deep vacuum fan system located within 4’ of the disintegrator. The SSD2-HS weighs approximately 2,200 lb
(1000 kg), and the vacuum fan system weighs 300 lb (136 kg).
Acceptable Material
The following materials are acceptable to destroy with the SSD2-HS. For throughputs, please see Acceptable
Materials and Feed Rates, page 13. Contact customer service with any questions regarding your unit’s
capability.
• Solid state drives
• PC boards
• RAM
• PC internal memory sticks without heatsinks
• Thumb drives
• Phone boards
• Tablet boards
• MicroSD cards
• Flash memory
Unacceptable Material
The following materials should never be destroyed using an SSD2-HS shredder.
• Batteries
• Capacitors
• LCDs
• Rotational hard drives

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Batteries, LCDs, and capacitors found in cell phones and tablets should never be destroyed using this unit.
They must be removed from prior to shredding. Also, this unit is intended for SSD destruction and does not
accept heavy steel parts.
Unpacking Instructions
The Model SSD2-HS has been secured to a pallet for shipping. Please inspect equipment immediately for any
shipping damage. Prior to unpacking, if there is any visible damage to the Model SSD2-HS or to the crate
during shipping, the receiver must note what is damaged on the Bill of Lading and contact the shipping party
immediately.
Tools needed:
• Lift truck with a minimum lifting capacity of approx. 2,500 lb (crated unit weighs approximately
2,050 lb)
• Hammer
• Pry bar
• Strap cutters
Unpacking:
1. Remove the sides of the crates (two crates: one for SSD2-HS, and one for the vacuum fan system) using
the hammer and pry bar.
2. Using the strap cutters, cut the straps holding Model SSD2-HS and vacuum fan system to their pallets.
3. Remove the Model SSD2-HS and vacuum fan system from their respective pallets with a lift truck.
Note: Lift the Model SSD2-HS from the front with the forks 30” apart or use the fork pockets beneath the
unit, if ordered. Most of the weight is on the right side of the Model SSD2-HS.
Casters: The Model SSD2-HS and vacuum fan system are equipped with swivel casters for ease of handling
after the unit is lifted off the pallet. To transport the unit, unlock all the caster locks and then have two
people push it on a flat, straight surface. When you locate the unit where you want it, engage the caster
locks. Move the vacuum fan system in a similar way.
Warning: DO NOT push either unit on an inclined or declined surface as you could lose control of the unit,
resulting in personal injury. Ensure two people move the unit.
Storage: If the Model SSD2-HS and vacuum fan system require storage, store them unpackaged or in their
shipping crate. If unpackaged, ensure that the caster locks are engaged to prevent unwanted movement.
Power Supply/Installation Requirements
Important: The electrical installation of this equipment must be completed by a licensed electrician
who is versed in the applicable electrical codes of the country/region in which it is being installed.
• Phase: This equipment is designed for 3-phase electricity.
• Note: This equipment should be connected to a dedicated circuit, regardless of voltage.

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• Connection Information: All SSD2-HS units are supplied with an open-ended power cord unless
otherwise specified when purchasing. This should be directly hardwired to a power disconnect
switch mounted in close proximity (one to two feet away) to the unit. Two sets of electrical
schematics are supplied with your unit: one set inside the front door and one set inside the electrical
panel. Additional copies of schematics are available upon request.
• Panels: All electrical panels contained within this unit carry a rating of IP65.
• 50Hz: Units shipped overseas are supplied with an open-ended cord.
Electrical Information Chart
Voltage / Frequency
Full Load
Amps (FLA)
Apparent Power
(Line to Line)
Recommended
Disconnect
208/60
36.8 FLA
13.3 kVA
50 Amp
230/60
34.5 FLA
13.7 kVA
50 Amp
460/60
26.4 FLA
21.0 kVA
30 Amp
380/50
18.4 FLA
12.1 kVA
30 Amp
400-415/50
18.4 FLA
12.7 kVA
30 Amp
Vacuum fan system electrical information
The vacuum fan system is equipped with a 1.5HP single phase motor wired directly to a transformer in the
electrical panel of the SSD2-HS disintegrator.
Full load amperage draw:
110V = 18.8 Amps
230V = 9.4 Amps
Power supply circuit requirements:
The power source circuit for the SSD2-HS unit must be grounded and rated for the amperage given
below. This work should only be performed by a qualified electrician.
Circuit size: 230V – 20 Amps
Minimum circuit size: 120V – 30 Amps minimum
System Interconnections
Connect the flex vacuum hose and the yellow communication cable from the vacuum fan system to the
SSD2-HS disintegrator unit.

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Figure 1. System interconnections
Startup and Operation
Important: Most problems occur during the first hours of operation. These can be eliminated by careful
review of this operation manual.
Warning: Use only intended materials in the disintegrator (see Acceptable Materials and Feed Rates, page
13) or jamming may occur. To clear jams, see Troubleshooting, page 41.
New Operators: It is recommended to give new operators approximately two hours for a break-in period
beginning with a slow feed rate to familiarize themselves with the unit.
Pre-Start-Up Procedure
• Familiarize yourself with all controls and button locations.
• Familiarize yourself with the acceptable media for this unit.
• Confirm the flex vacuum hose and communication cable connection between vacuum fan system
and the SSD2-HS disintegrator.
Flex
vacuum
hose
Communication cable
Flex
vacuum
hose
Disintegrator
Vacuum fan system
(waste evacuation system)

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Controls
Figure 1. SSD2-HS disintegrator
control power button
(side of unit)
Figure 2. SSD2-HS disintegrator
control panel (top of unit)
Disintegrator Controls
• START: Turns the motors on one at a time to avoid large current spikes.
• REVERSE: Used to manually unjam the Stage 1 chamber. Also illuminates during automatic
unjamming of Stage 1.
• STOP: Stops the Stage 1 chamber and begins the timed shutdown for the Stage 2 chamber.
• RESET: Indicates jams and is used to reset the machine after Stage 1 is unjammed.
o RESET light illuminated solid indicates a jam in Stage 1 of the cutting chamber.
o RESET light flashing indicates a jam in Stage 2 of the cutting chamber.
o NOTE: The reset button must be extinguished in order for any other button to work on the unit.
• AIR SYSTEM FAULT: Indicates the bag inside the vacuum fan system is full; however, it may also
indicate that other issues have reduced the airflow. For details, see Air System Fault, page 46.
• FEED: Indicates when the next piece of material can be fed. Press this button each time you feed a
piece of material. It illuminates when the unit is ready to be fed again.
• Emergency Stop (E-STOP): Immediately shuts down the SSD2-HS disintegrator and vacuum fan
system. Use only in emergency situations. Located next to the control panel.
• Hour Meter: Displays the number of hours the unit has been running. Located on the left side of the
unit.
• Control Power Button: Press to power or depower the unit. Located on the side of the unit.

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Vacuum Fan System Control Panel
Figure 3. Vacuum fan system control panel
• I: Turns the vacuum on.
• 0: Turns the vacuum off.
• HEPA: Indicates that the filter needs to be changed. For details, refer to Changing the HEPA Filter,
page 19, for details.
• DRUM: Indicates when drum is full and needs bag replacement. Refer to Changing the Waste
Collection Bag, page 14, for details.
Operating Procedure
PPE: Each facility should determine its own PPE. At a minimum, SEM recommends wearing safety glasses,
hearing protection, a mask, and gloves while operating this unit.
1. Disengage the E-STOP located next to the disintegrator control panel by turning the key until the button
pops out.
2. Once you disengage the E-STOP, press the CONTROL POWER ON button on the side of the unit. The ON
light on the CONTROL POWER buttons and the STOP button both illuminate, indicating power to the
disintegrator.
3. Turn on the vacuum fan system by pressing the I button on its control panel.
4. Press the START button on the disintegrator control panel to start the dual stage system. Once the
button is pressed, the START button will illuminate and the STOP light will extinguish.
5. Once you see the FEED button illuminate, begin feeding solid state drives through the feed chute. Press
the FEED button after feeding the drives and wait to feed more until the FEED light re-illuminates.
Continue this process for all drives.
Caution: Feeding drives too quickly may cause a jam or damage the screen.

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Caution: Door to access the cutting chamber should always be locked while operating. As a safety feature,
opening this door during operation will immediately stop the machine; however, it may also cause a jam
and/or damage to the unit.
Warning: The SSD2-HS is designed to accept consumer SSDs with casing; however, enterprise SSDs must
be disassembled prior to destruction, including removing all capacitors and heat sinks. Consumer SSDs are
less than 3/8” thick and contain one PCB. Any SSD that is 3/8” or thicker is considered an enterprise drive
and must be disassembled prior to destruction.
Acceptable Materials and Feed Rates
Name
Photo
Description
Size
(Inches)
Feed
Rate
(pcs/min)
Throughput
(pcs/hr)
RAM
PC internal
memory sticks
without
heatsink
5.0 x
1.5
4
240
Thumb
Drive
PCB only
1.0 x
0.5
15
900
Thumb
Drive
Plastic or
metal casing
2.5 x
0.75 x
0.38
4
240
3.5” SSD
(consumer)
Consumer size
with metal
case (non-
enterprise,
one PCB only)
2.75 x
4.0 x
<0.3125
1
60
3.5” SSD
(enterprise)
PCB only:
enterprise
SSDs must be
disassembled
prior to
destruction
2.75 x
4.0 x
≥0.3125
2
120
Phone
Board
Cell phone
PCB
4.0 x
1.0
4
240

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Name
Photo
Description
Size
(Inches)
Feed
Rate
(pcs/min)
Throughput
(pcs/hr)
Tablet
Board
Processor, Wi-
Fi, Audio PCB
4.0 x
2.0
4
240
PCB A
Half-sized
HDD PCB
3.5 x
2.0
2
120
PCB B
Laptop HDD
PCB
2.5 x
3.0
2
120
PCB C
Full size HDD
PCB
3.5 x
4.0
2
120
MicroSD
Small data
storage
0.4 x
0.6
20
1200
Flash
Memory
Digital camera
storage
1.25 x
0.9
10
600
Changing the Waste Collection Bag
Tools and PPE Required:
Cut resistant gloves, safety eyewear, and a face mask
Changing Waste Collection Bag: Periodically inspect the contents of the drum and empty as needed.
Caution: Always wear proper PPE, including cut resistant gloves, safety eyewear and a face mask when
changing the waste collection bag.
When the collection bag is full, the AIR SYSTEM FAULT light and the STOP button will illuminate. The Stage 1
chamber will stop and the Stage 2 chamber will initiate a timed shutdown. After timed shutdown has
completed, allow at least 30 seconds for vacuum to evacuate the last of the disintegrated material before
shutting the vacuum down.
To inspect the contents of the drum and/or change the waste collection bag:
1. Raise the drum foot pedal bar to lower the drum to the floor. Roll the drum away from the vacuum fan
system to inspect and empty if needed.
2. The drum-full sensor trips when the drum reaches approximately 20 lb of waste material.

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3. When taking the bag out of the drum, handle it carefully to prevent spilling its contents.
Drum table
Drum
Table inside drum
Figure 4. Drum and drum table
Figure 5. Plastic bag inserted in the drum
Note: The drum table (Figure 4) fits inside the drum to support the waste bag.
4. Insert the plastic waste bag inside the drum. Open and spread out the bag to the drum corners and
edges. Be sure to fully open bag so that it is flush against the side walls of the drum, .
5. With the foot pedal bar raised, align the drum window to the center point of the drum lid (Figure 6A)
and push the drum in (Figure 6B). Lower the foot pedal bar (Figure 6C) to seal the drum tight for normal
machine operation.

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A B C
Figure 6. Returning the drum to the vacuum fan system
Shutdown Procedure
1. Feed the final drive and wait until the FEED button illuminates again before pressing the STOP button to
allow the drive to clear the Stage 1 chamber.
2. Press the STOP button to initiate the timed shutdown. The timed shutdown is approximately five
minutes:
The Stage 1 chamber stops immediately.
The STOP button illuminates and the START button extinguishes.
Stage 2 and the vacuum fan system continue running.
3. Wait an additional 30 seconds after the timed shutdown is completed, then press the 0 button on the
vacuum fan system control panel.
4. When the timed shutdown is complete, push the CONTROL POWER OFF button on the left side of the
disintegrator to turn the unit off.
5. Cleaning and Maintenance: Begin the daily cleaning and maintenance procedures for this unit, next
sections.

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Maintenance
Cleaning
Caution: Always de-energize the unit using proper lockout-tagout (LOTO) procedures when cleaning,
lubricating, or performing any other maintenance, troubleshooting, or repair.
Warning: NEVER reach into the cutting chamber with bare hands.
Caution: Always wear proper PPE, including cut resistant gloves, when accessing the cutting chambers.
Tools and PPE Required:
• Cut resistant gloves, safety eyewear, and a face mask
• Multi-purpose cleaning solution and rags
• 5/32” Allen wrench
• Pliers
• Flat head screwdriver
• Vacuum cleaner
Frequency: Every eight hours of operation
1. Using the Allen wrench, remove four bolts (Figure 7) and remove the feed chute to gain access to the
Stage 1 chamber (Figure 8).
2. Inspect for any debris outside the cutting chambers.
Note: Debris outside the cutting chambers indicates a sealing issue that needs to be addressed.
Figure 7. Removing bolts
Figure 8. Removing the feed chute
3. Using proper PPE, remove any debris built up on cutters and combers and inspect for damage. SEM
recommends using pliers and a screwdriver.
4. Open cutting chamber front guard door and vacuum any particles from the drawer.

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5. Clean any excess debris from the transition area and vacuum all other loose debris.
6. Clean all surfaces inside and outside with the multi-purpose cleaning solution and a rag.
7. Vacuum any dust in the vacuum filter bin.
8. Wipe down the vacuum fan system with the multi-purpose cleaning solution and a rag.
Lubrication
Caution: Always de-energize the unit using proper lockout-tagout (LOTO) procedures when cleaning,
lubricating, or performing any other maintenance, troubleshooting, or repair.
For optimum performance, lubricate the unit regularly.
Tools and PPE Required:
• Cut resistant gloves, safety eyewear, and a face mask
• Grease gun with standard fitting and a flexible tube nozzle
• Non-flammable mineral oil in a spray container
Stage 1 cutting chamber lubrication:
• Frequency: Every 72 hours of operation
• Lubricant: Non-flammable mineral oil
• Lightly spray the non-flammable mineral oil onto the cutting heads.
Stage 2 cutting chamber lubrication:
• Frequency: Twice yearly or as needed
• Lubricant: Multi-purpose grease or
• Location: Grease fittings are located on top of the rotor bearings on each side of the Stage 2 cutting
chamber (Figure 9). Pull the drawer out for access.
• Pump 2-3 pumps on each fitting (Figure 9). Do not over-lubricate.
• Fan: None
Figure 9. Grease fittings on top of the rotor bearings

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Changing the HEPA Filter
Caution: Always de-energize the unit using proper lockout-tagout (LOTO) procedures when cleaning,
lubricating, or performing any other maintenance, troubleshooting, or repair.
Tools and PPE Required:
When changing the HEPA filter, we recommend wearing proper PPE, which may include cut resistant
gloves, eye protection, and dust mask. Please note that it is the customer’s responsibility to conduct an
assessment to discern the proper PPE needed.
Frequency of Change: Change filter every 40-50 hours. Units that see heavy usage may require more
frequent filter changes.
1. Open the filter access doors on the vacuum fan system (Figure 10).
2. Unlatch the filter band clamp (Figure 11).
3. Carefully pull down the filter assembly until it comes off the support lip (Figure 12).
4. Remove and set aside the filter band and filter endcap.
5. Place the entire filter into a bag and dispose of it in a proper manner.
6. Install the new filter by aligning the filter on the outside of the filter support lip and carefully pushing up
on the filter until the filter is firmly attached to the top of the filter support lip.
7. Place the filter band (Figure 11) around the top of the filter.
8. Latch the filter band clamp, securing the filter to the filter support lip.
9. Install the filter endcap (Figure 11) to the filter using the four endcap latches (Figure 11). Make sure the
window on the endcap is facing you as you install the endcap.
10. Close the filter access doors.
Figure 10. Vacuum fan system
Filter access
doors

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Figure 11. HEPA filter installation details
Figure 12. Filter support
Removing or Changing the Screen
Caution: Always de-energize the unit using proper lockout-tagout (LOTO) procedures when cleaning,
lubricating, or performing any other maintenance, troubleshooting, or repair.
Tools and PPE Required:
• Cut resistant gloves
• 9/16” socket (for 3/8” bolts)
• 1/2” deep socket with 6” or longer extension
To remove or inspect the screen you need to access the Stage 2 cutting chamber. The screen will be exposed
under the cutting chamber drawer. Follow the instructions in the next section to access the Stage 2 cutting
chamber.
Accessing the Stage 2 Cutting Chamber Before Removing the Screen
Caution: Always de-energize the unit using proper lockout-tagout (LOTO) procedures when cleaning,
lubricating, or performing any other maintenance, troubleshooting, or repair.
Warning: NEVER reach into the cutting chamber with bare hands.
Endcap
latches
Filter
Filter
endcap
Filter
band
clamp
Filter
band
Endcap
window
Filter support lip