Seneca MyALARM2 User manual

Page 1
MI00344-33-EN
SENECA s.r.l.
Via Austria, 26 –35127 –PADOVA –ITALY
Tel. [phone] Fax. [phone]
Web site: www.seneca.it
Technical service: suppo[email protected] (IT), [e-mail] (Other)
Commercial information: co[email protected] (IT), [email protected] (Other)
This document is property of SENECA srl. Duplication and reproduction of its are forbidden (though partial), if not
authorized. Contents of present documentation refers to products and technologies described in it. Though we strive for
reach perfection continually, all technical data contained in this document may be modified or added due to technical and
commercial needs; it’s impossible eliminate mismatches and discordances completely. The content of this documentation
is anyhow subjected to periodical revision. If you have any questions do not hesitate to contact our company or write to the
above-mentioned email addresses.
USER MANUAL
MyALARM2
SERIES

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Date
Revision
Changes
04/06/2013
18
MyALARM2 GPS chapter corrections
GPS Signal chapter corrections
GSM level scale changed
System log file “syslog.csv” modified
Changed GSM signal log from /7 to value in
dBm
SMS command added: Get GSM
27/06/2013
19
Added SMS commands for managing analogue
input alarm thresholds
16/07/2013
20
Added micro SD access to legend 5:
SIGNAL LEDS
30/07/2013
21
Corrected code from MI003180 (already used) to
new code MI003440
13/11/2013
22
The “GSM Signal” chapter has been modified: in
the log file the logged field value is now in dBm
03/06/2015
23
Boiler Control chapter modified
New SMS commands added
02/07/2015
24
Added SMS commands for managing the
date/time
13/10/2016
25
Changed SMS command to add an offset to the
temperature
14/10/2016
26
Extended temperature range and electrical
characteristics for new MY2-2 model (hardware
revision 2)
28/08/2018
27
Added New MyALARM2-3 (hardware revision 3)
with external NTC.
Corrected LED signalling
14/01/2020
28
Title fixed
16/10/2020
29
Added changes for new MYALARM2-4 hardware

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28/10/2020
30
SMS commands related to temperature control
fixed
29/06/2023
31
Added new MyALARM2 hardware support with
4G modem
18/09/2023
32
Removed references to Easy Setup
Deleted chapter 25.2. “…Log of gate opening
requests with Syslog system log…”
Added coding of the two new models: MyALARM2
4G and MyALARM2 4G GPS

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Contents
SENECA MYALARM2.......................................................................................................10
1. PRELIMINARY INFORMATION .................................................................................10
2. FIRST INSTALLATION...............................................................................................12
3. FEATURES.................................................................................................................12
4. BASIC NOTIONS........................................................................................................13
5. MYALARM2 HARDWARE VERSIONS......................................................................15
5.1. AVAILABLE MYALARM2 MODELS.......................................................................15
6. DISPLAY.....................................................................................................................16
6.1. MAIN PAGE.............................................................................................................16
6.2. CHANGING THE DISPLAYED PAGE.....................................................................17
6.3. THE MAIN MENU....................................................................................................17
6.4. PAGE CONTEXT MENUS.......................................................................................18
6.4.1. TOTALIZER, COUNTER AND DELTA DISPLAY................................................18
6.4.2. DATE/TIME, CALCULATED SUNRISE/SUNSET TIME AND SET GPS
COORDINATES DISPLAY................................................................................................18
7. SUPPORTED SIM CARDS.........................................................................................19
8. GSM/LTE SIGNAL......................................................................................................20
9. DATA CONNECTION.................................................................................................22
10. DATALOGGER .......................................................................................................23
10.1. INTERNAL CLOCK..............................................................................................23

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10.2. LOG FILE.............................................................................................................24
10.3. LOGGER SETUP.................................................................................................25
10.4. LOG SEND AND MICROSD SAVE SETTINGS...................................................26
10.5. LOG FILE SETTABLE FIELDS............................................................................26
10.6. LOG SMS.............................................................................................................31
10.7. TAG CUSTOMISATION IN DATALOGGER........................................................31
10.8. LOG SAVE ON MICROSD CARD........................................................................32
10.9. SAVING COUNTERS/TOTALIZERS ...................................................................32
10.10. LOG FILE GPRS (2G) SEND TIMES................................................................33
10.11. SMS SEND ERROR MANAGEMENT...............................................................33
10.12. FTP AND SMTP SERVER DATA CONNECTION AND SEND ERROR
MANAGEMENT.................................................................................................................33
11. SMS, FTP AND EMAIL CONFIGURATION TEST ..................................................33
11.1. CONFIGURATION TEST FOR SMS SEND/RECEIVE ........................................34
11.2. CONFIGURATION TEST FOR EMAIL SEND......................................................34
11.3. CONFIGURATION TEST FOR LOG SEND VIA FTP ..........................................34
12. SYSTEM LOG (EVENT AND ALARM LOG) ON MICRO SD..................................34
12.1. SENDING THE “SYSLOG.CSV” FILE.................................................................35
13. CONTACT ADDRESS BOOK AND DELIVERY GROUPS.....................................35
13.1. "USER" CONTACT..............................................................................................36
13.2. "OPERATOR" CONTACT ...................................................................................36

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13.3. "ADMINISTRATOR" CONTACT..........................................................................36
13.4. DELIVERY GROUPS ...........................................................................................37
14. SUPPORTED COMMANDS....................................................................................38
14.1. SMS COMMANDS ...............................................................................................38
14.1.1. SET THE TELEPHONE SMS CHARACTER ALPHABET................................38
14.1.2. LIST OF SUPPORTED SMS COMMANDS ......................................................38
14.2. "FAST" COMMANDS ..........................................................................................44
14.3. "ZERO COST" COMMANDS (RING)...................................................................47
14.4. COMMAND PASSWORDS..................................................................................48
15. TIMERS ...................................................................................................................49
15.1. PERIODIC TIMERS..............................................................................................49
15.2. CALENDAR TIMERS...........................................................................................49
15.3. SUNRISE AND SUNSET CALCULATIONS ........................................................50
16. EMAIL USE .............................................................................................................51
16.1. BASIC INFORMATION ON SENDING EMAILS..................................................51
16.2. OUTGOING MAIL SERVER (SMTP) ...................................................................51
16.3. SMTP AUTHENTICATION: USER NAME AND PASSWORD.............................51
16.4. MAIN SMTP SERVER SETTINGS WITH SSL PROTECTED CONNECTION.....52
17. ALARMS ON ANALOG INPUTS.............................................................................53
17.1. ANALOG INPUT FILTER.....................................................................................53

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17.2. ALARM ON HIGH AND MAXIMUM.....................................................................53
17.3. ALARM ON LOW AND MINIMUM .......................................................................54
17.4. ALARM FILTER...................................................................................................55
17.5. ALARM INHIBITION TIME...................................................................................55
18. ALARMS ON DIGITAL INPUTS..............................................................................56
18.1. DIGITAL INPUT FILTER......................................................................................57
18.2. ALARM INHIBITION TIME...................................................................................57
19. TOTALIZER/COUNTER ALARMS..........................................................................58
19.1. ALARM INHIBITION TIME...................................................................................58
20. BLACKOUT ALARM...............................................................................................58
20.1. ALARM INHIBITION TIME...................................................................................58
21. ALARM ON TOTALIZER INCREASE.....................................................................59
22. ALARM ON PLANT LOSS......................................................................................60
23. HOUR METER OPERATIONS ................................................................................60
24.BOILER CONTROL.................................................................................................62
24.1. OPERATING MODE.............................................................................................62
24.1. TCOMFORT AND TECONOMY SETTINGS........................................................62
24.2. TEMPERATURE CONTROL MODE....................................................................63
24.3. PROGRAM MODE ...............................................................................................63
24.4. MANUAL MODE ..................................................................................................64

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25. AUTOMATIC GATE CONTROL..............................................................................65
25.1. EXTENDED ADDRESS BOOK FOR RING COMMAND .....................................65
26. ALARM ON SOLAR PANEL MALFUNCTION........................................................65
27. PUMP AND POOL LIGHT ON CONTROL..............................................................66
28. ACTIONS ON ALARM EVENT................................................................................67
29.“MYALARM2 SECURITY AUDIO” MODEL............................................................70
29.1. SENDING AN ALARM VIA AUDIO MESSAGE WITHOUT RECEIPT
CONFIRMATION...............................................................................................................70
29.2. SENDING AN ALARM VIA AUDIO MESSAGE WITH RECEIPT CONFIRMATION
70
29.3. RUNNING FAST COMMANDS FROM THE PHONE KEYPAD...........................71
30. “MYALARM2 GPS” MODEL...................................................................................72
30.1. GPS DISPLAY SCREEN......................................................................................72
30.2. MYALARM2 GPS CONTEXT MENU...................................................................73
30.3. FIX GPS ...............................................................................................................73
30.4. ALARM ON MAXIMUM SPEED...........................................................................74
30.5. ALARM ON VIRTUAL ORIGIN............................................................................74
30.5.1. ALARM ON VIRTUAL ORIGIN: CONNECTION EXAMPLE ............................75
30.6. "TRACKER" FUNCTION .....................................................................................76
30.7. GPS COORDINATE LOG ....................................................................................76
30.8. SENDING AN ALARM VIA AUDIO MESSAGE...................................................77

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30.9. CURRENT POSITION ON SMS AND DIRECT DISPLAY ON GOOGLE MAPS™
77
30.10. ADDITIONAL SMS COMMANDS FOR THE MYALARM2 GPS MODEL.........79
30.11. ADDITIONAL ACTIONS FOR THE MYALARM GPS MODEL.........................80
31. FIRMWARE UPDATE..............................................................................................80
32. UPDATE VIA USB (USING EASY MYALARM2 SOFTWARE)...............................81
32.1. UPDATE VIA MICROSD CARD (WITHOUT USING A PC).................................81
33. TROUBLESHOOTING.............................................................................................83

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Seneca MyALARM2
1. PRELIMINARY INFORMATION
ATTENTION!
Contact your telephone provider for information on telephone service costs. It is best to quantify
log and SMS costs before setting up and installing MYALARM2.
The use of MYALARM2 in data roaming (for example, abroad with an Italian SIM card) may
generate unexpected costs. Contact your telephone provider for further information.
IN NO CASE MAY SENECA OR ITS SUPPLIERS BE HELD LIABLE FOR ANY INCOMING DATA OR
PROFIT LOSSES DUE TO INDIRECT, CONSEQUENTIAL OR INCIDENTAL CAUSES (INCLUDING
NEGLIGENCE) CONNECTED WITH THE USE OR INABILITY TO USE MYALARM2, EVEN IF SENECA
WAS INFORMED OF THE POTENTIAL OF THESE DAMAGES.
SENECA, ITS SUBSIDIARIES OR AFFILIATES OR GROUP PARTNERS OR DISTRIBUTORS AND SENECA
DEALERS DO NOT GUARANTEE THAT THE FUNCTIONS FAITHFULLY MEET THE EXPECTATIONS AND
THAT MYALARM2, ITS FIRMWARE AND SOFTWARE ARE FREE OF ERRORS OR FUNCTION
UNINTERRUPTEDLY.
SENECA HAS TAKEN THE UTMOST CARE AND CAUTION IN DRAFTING THIS MANUAL. HOWEVER,
IT MAY CONTAIN ERRORS OR OMISSIONS. SENECA SRL RESERVES THE RIGHT TO MODIFY
AND/OR VARY PARTS OF THIS MANUAL TO CORRECT ERRORS OR TO ADJUST TO PRODUCT
FEATURE CHANGES WITHOUT ANY PRIOR NOTICE.
ATTENTION!
-Contact your telephone service provider for telephone service costs especially when using
MYALARM2 with a sim issued by a country other than the one in which it is used (international
roaming).
-It is best to estimate telephone costs before setting up MYALARM2.
-The cost of each SMS is set by the telephone service provider.
-data send/receive costs can be tied to Kbytes sent/received, a monthly ceiling included in a
package or data connection time. Contact your telephone service provider for further
information.
-For GPRS connections whose costs is associated with connection time, please remember that
communications are active for an amount of time that depends on the number of log rows to be

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sent. Typically, a 2-Kbyte data log takes about 10-15 seconds to be sent (via a 2G network) in
addition to the time necessary to establish the connection (from 5 to 30 seconds) and the time
due to any server login attempts.
-Check the data quantity sent and via SMS before using MYALARM2 for the first time.
Please remember that mobile phone service providers also consider the entire communication
that permits file transmission (and thus data transmission overhead, the number of connection
attempts, etc.) and not just the dimensions as data traffic in each GPRS transaction.

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2. FIRST INSTALLATION
See the "MyALARM2 Quick Guide" and "MyALARM2 installation guide" before opening the package.
3. FEATURES
MYALARM2 is a GSM/ GPRS or 4G LTE device available to control industrial and domestic
domotic and security applications.
•128 x 32 Dots graphic LCD display
•Rechargeable lithium ion battery, autonomy up to: 30 h GSM/LTE
•No.5 digital inputs available on internal terminal board
•No.2 analog inputs V/mA available on internal terminal board
•No.1 replaceable GSM/LTE antenna on SMA connector
•ON/OFF key and display page change key
•LED displaying: device power/status, GSM/data status
•Micro USB slot for module configuration
•Log possibility on micro SD, micro SDHC card (max 32 GB)
•No. 2 relay digital outputs (optional card)
•Supported system protocols: FTP client, SMTP client, SMTPS client with SSL
•Telephone service provider SMS re-touting to administrator (SIM expiry, low credit,
residual credit, etc.)
•Possibility to make audio calls with messages on microSD (depending on model)
•Possibility to execute up to 16 commands via DTMF tones (depending on model)
•Built-in GPS module (on model with GPS)
•Memory expansion up to 32 GB with micro SD
•32 bit processor
•Real Time multitasking operating system
•NTC temperature sensor

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4. BASIC NOTIONS
MYALARM2 is equipped with 4 counters and 4 totalizers. Up to a maximum of 30 Hz signals can be
acquired, 4 digital inputs, 2 analog inputs and 2 relay digital outputs.
MyALARM2 I/O can be logged and the log sent as a file in csv format (comma separated values) via
ftp or email. The last row of the log file can also be sent via SMS.
Counter and totalizer overflow is 999,999,999. An additional input status change switches the
value to 0.
MyALARM2 can also log on its internal flash memory. The dimensions of this memory lets you save
up to 16384 acquisitions (for example, setting of log every 10 minutes, the flash memory can hold
163840 minutes thus about 114 days).
When available space is full MYALARM2 overwrites the oldest rows. Log files can be saved on a
microSD in alternative. Dozens of years can be continuously saved on a 32GB microSD.
Regardless of the acquisition time, analogs can be sampled every 50 ms. If the log acquisition time
is set to 10 minutes, for example, the following is acquired for each analog:
the sampled value at the end of the tenth minute
the average value in the 10 minutes
the maximum value in the 10 minutes
the minimum value in the 10 minutes
4 different alarm thresholds are available for each of the two analog inputs. An SMS can be sent
with a settable text when this alarm trips.
Counter/totalizer inputs and analog inputs can be tiered. The tiered values will always be used in
logs and SMS.
Other types of alarms concern counters, totalizers, digital input increases, power outage, plumbing
leaks and the hour meter.
The alarm is made up of a settable text (max 100 characters) and can be sent via SMS or email.
MyALARM2 can also place an audio call (with settable audio via installation software).
Up to 2 different actions can be set and run as a consequence to an alarm.
10 minute/hour or calendar timers are available to run cyclic or acyclic actions.

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MyAlarm2 recognises and runs a series of commands also via SMS. A set of "FAST" commands can
also be set. These commands can be linked to the text in SMS 0, 1 up to 15.
Fast commands can also be run via audio call by sending phone keypad tones.
MyALARM2 can save log files via FTP or email and on microSD or microSDHC (max 32 GB).
All configurations are possible via Easy Setup/Easy MyALARM2 software, available for free
download at www.seneca.it in the download or MyALARM2 section.
MyALARM2 includes an address book used to send alarms or logs (max 20 SMS contacts and max
20 email contacts).
To run commands on ring (at zero cost) MyALARM2 can manage up to 250 telephone numbers.
MyALARM2 can operate as a datalogger even without a SIM card, saving logs on microSD and
leaving the GSM/LTE modem off.
MyALARM2 can calculate sunrise and sunset times. These can be used to generate actions.
Audio calls can be customised in the MyALARM2 Security Audio model for alarms and run
commands by sending tones from a telephone keypad.
Audio calls can be customised in the with GPS/GNSS models for alarms and a series of alarms tied
to the GPS/GNSS location can be managed.
Some typical applications such as boiler control for heating, automatic gate control, etc. are also
managed.

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5. MyALARM2 Hardware Versions
You can recognize the version of MyALARM2 you are using from the label on the back of the device.
5.1. Available MyALARM2 models
The MyALARM2 model can be found on the label on the back of MyALARM2:
VERSION
LABEL CODE
MYALARM2 BASE
MY2-X-0-X-X-X
MYALARM2
SECURITY AUDIO
MY2S-X-0-X-X-X
MYALARM2 GPS
MY2S-X-G-X-X-X
MYALARM2 4G
MY2SL-X-0-X-X-X
MYALARM2 4G GPS
MY2GL-X-0-X-X-X
For example, the following label:
Refers to a MyALARM2 base.

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6. Display
6.1. Main page
The main MyALARM2 display page provides the following information:
A = GSM/LTE signal level
B = Output 1 status
C = Output 2 status
D = Digital input 1 status
E = Digital input 2 status
F = Digital input 3 status
G = Digital input 4 status
H = Battery charge level
To indicate battery charge level, the bars indicated by H quickly change from minimum to
maximum level.

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6.2. Changing the displayed page
To change the displayed page, press the SCR key. The key is illustrated in the figure:
6.3. The MAIN menu
Press and hold down the left PWR key for several seconds to open the main MyALARM2 menu.
The various items in the main menu can be scrolled using the right SCR key.
Confirm selections by pressing the left PWR key.

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6.4. PAGE CONTEXT menus
Some pages let you view other information via a context menu.
The context menu can be opened by opening the required page and pressing and holding down the right
SCR key for several seconds.
Pages with context menus are identified by the triangle icon displayed at the top right.
6.4.1. Totalizer, Counter and Delta display
The display only shows values for totalizers 1 through 4. Counter values and increases from the
previous period (delta) can be viewed as follows:
Press the SCR change page key to view a totalizer value. At this point, hold down the SCR key until
the menu appears:
use the right SCR key to move between the various fields. Confirm selections by pressing the left
PWR key.
6.4.2. Date/time, calculated sunrise/sunset time and set
GPS coordinates display
Only the date/time is displayed. The sunrise/sunset time calculated according to the current data
and GPS position, current GPS coordinates in latitude and longitude according to WGA84
standards can be displayed as follows:
Press the SCR change page key to view the date/time. At this point, hold down the SCR key until
the menu appears:
use the right SCR key to move between the various fields. Confirm selections by pressing the left
PWR key.

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7. SUPPORTED SIM CARDS
MyALARM2 supports the following types of SIM CARDs:
Top-up voice SIM CARD
Subscription voice SIM CARD
Data transmission only SIM CARD
Operations can be run "at zero cost" for voice type SIM CARDs by ringing so that MyALARM2 will run set
operations. With a voice SIM, MyALARM2 can also make voice calls or run commands from tone codes.
For "top-up" SIM CARDS MyALARM2 can manage residual credit requesting the amount from the telephone
service provider.
ATTENTION!
-Before inserting the SIM CARD in MyALARM2, CANCEL ALL MESSAGES ON THE CARD USING A
MOBILE PHONE.
-Before inserting the SIM CARD in MyALARM2, CANCEL ALL ADDRESS BOOK CONTACTS ON THE
CARD USING A MOBILE PHONE.
-UMTS SIM CARDS are NOT supported.
.The Product was tested with leading international provider SIM CARDS. However, operations
are not guaranteed with all providers.

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8. GSM/LTE SIGNAL
Through the display or through the Easy MyALARM2 software it is possible to know the GSM/LTE
signal level of MYALARM2 (in the configuration test section).
To view the GSM/LTE signal level, the SIM CARD supplied by the telephone service provider must
be inserted (signal may change radically based on the selected provider).
ATTENTION!
-Insert the SIM card with MyALARM2 off.
-Wait at least 5 minutes in order for the GSM/LTE signal to be correctly read.
The field can be inserted in the log files, in this case it is expressed in dBm where -115 dBm is the
minimum (0) and -52 dBm is the maximum (7).
Please refer to the following equivalence table:
GSM/LTE
signal
Signal [dBm]
0
(MINIMUM)
-115
1
-106
2
-97
3
-88
4
-79
5
-70
6
-61
7
(MAXIMUM)
-52
For correct MYALARM2 operations used for ftp or email log, the minimum required field level is
2/7 (please remember that the signal often fluctuates).
For MYALARM2 operations used only via SMS, the minimum required field level is 2/7.