Sensaphone IMS-4000 User manual

IMS–4000™
SENSAPHONE®
LIT-0064 SENSAPHONE®
IMS-4000
Infrastructure Monitoring System
User’s Manual

IMS-4000
User’s Manual
Version 2.5.5
SENSAPHONE®

ii
Every effort has been made to ensure that the information in this document is complete, accurate
and up-to-date. Phonetics, Inc. assumes no responsibility for the results of errors beyond its con-
trol. Phonetics, Inc. also cannot guarantee that changes in equipment made by other manufacturers,
and referred to in this manual, will not affect the applicability of the information in this manual.
Copyright © 2003 by Phonetics, Inc.
Second Edition, version 2.5.5, May 2008
Written and produced by Phonetics, Inc.
Please address comments on this publication to:
SENSAPHONE®
901 Tryens Road
Aston, PA 19014
Sensaphone is a registered trademark of Phonetics, Inc.

iii
Important Safety Instructions
Your IMS-4000 has been carefully designed to give you years of safe, reliable performance. As with all
electrical equipment, however, there are a few basic precautions you should take to avoid hurting your-
self or damaging the unit:
• Read the installation and operating instructions in this manual carefully. Be sure to save it for
future reference.
• Read and follow all warning and instruction labels on the product itself.
• To protect the IMS-4000 from overheating, make sure all openings on the unit are not blocked. Do
not place on or near a heat source, such as a radiator or heat register.
• Do not use your IMS-4000 near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating in the specifications of this manual. If you’re
not sure of the type of power supply to your facility, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by persons walking on it.
• Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric
shock.
• To reduce the risk of electric shock, the power supply cord for the IMS-4000 Host must have a
grounded lug.
• The IMS-4000 Host power supply cord must be used in accordance with applicable UL/CSA/
EN/IEC standards, and must meet the conductor size and length terms of the above-mentioned
standards.
• All IMS-4000 components (Host, Node, PowerGate and PowerGate2) must be plugged into a
grounded outlet.
• Never push objects of any kind into this product through ventilation holes as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
• To reduce the risk of electric shock, do not disassemble this product, but return it to Sensaphone
Customer Service, or another approved repair facility, when any service or repair work is
required. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock when the unit is subsequently used.
• If anything happens that indicates that your IMS-4000 is not working properly or has been
damaged, unplug it immediately and follow the procedures in the manual for having it serviced.
Return the unit for servicing under the following conditions:
1. The power cord or plug is frayed or damaged.
2. Liquid has been spilled into the product or it has been exposed to water.
3. The unit has been dropped, or the enclosure is damaged.
4. The unit doesn’t function normally when you’re following the operating instructions.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.

IMS-4000 Manual
iv
• To reduce the risk of fire or injury to persons, read and follow these instructions:
1. Use only the specified type and size batteries.
2. Do not dispose of the batteries in a fire. The cell may explode. Check with local codes for
possible special disposal instructions.
3. Do not open or mutilate batteries. Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling batteries in order not to short the battery with conducting
materials such as rings, bracelets, and keys. The battery or conductor may overheat and
cause burns.
5. Remove main power and telephone connections before replacing the battery.
Wichtige Sicherheitshinweise
Ein wesentlicher Aspekt bei der Entwicklung Ihres IMS-4000 war die Gewährleistung eines sicheren
und zuverlässigen Betriebs über viele Jahre hinweg. Wie bei allen elektrisch betriebenen Einrichtungen
sollten Sie jedoch auch hier einige grundlegende Vorsichtsmaßnahmen beachten, um Schäden am Gerät
und Verletzungen zu vermeiden:
• DieInstallations-undBetriebsanweisungenindiesemHandbuchaufmerksamundvollständig
durchlesen.DasHandbuchfürdenFallaufbewahren,dassSieesinZukunftnochmalbenötigen.
• AlleamProduktangebrachtenEtikettenmitWarnungenundVorschriftenlesenundbeachten.
• UmdasIMS-4000vorÜberhitzungzuschützen,niemalsdieLüftungsöffnungendesGeräts
blockieren.DasGerätnichtaufoderinderNäheeinerWärmequelle(Heizkörper,Heizschacht)
aufstellen.
• DasIMS-4000nichtinunmittelbarerUmgebungvonWasserverwenden.KeineFlüssigkeitenin
das Systemgehäuse gelangen lassen.
• Sicherstellen,dassdieverwendeteStromquellederjenigenentspricht,dieindentechnischen
DatendiesesHandbuchsangegebenist.WennSienichtwissen,welcheArtvonStromquelle
inIhrerAnlagezumEinsatzkommt,wendenSiesichanIhrenHändleroderdenörtlichen
Energieversorger.
• KeineGegenständeaufdemNetzkabelabstellen.DiesesProduktnichtsoaufstellen,dass
PersonenaufdasNetzkabeltretenundesbeschädigenkönnen.
• NetzsteckdosenundVerlängerungskabelnichtüberlasten.EsbestehtFeuer-und
Stromschlaggefahr.
• UmdasStromschlagrisikozusenken,fürdenIMS-4000-HostausschließlicheinNetzkabelmit
Schutzkontaktstecker verwenden.
• DasNetzkabeldesIMS-4000-HostsistinÜbereinstimmungmitdenanwendbarenUL-/CSA-
/EN-/IEC-Normenbzw.denentsprechendeninIhremLandgültigenNormenzuverwenden.Die
VorschriftendergenanntenNormeninbezugaufdieAbmessungenundLängenvonLeiternsind
einzuhalten.
• AlleIMS-4000-Komponenten(Host,Knoten,PowerGateundPowerGate2)müssenaneine
geerdeteNetzsteckdoseangeschlossenwerden.

v
• NiemalsGegenständewelcherArtauchimmerdurchdieLüftungsöffnungenindasGehäuse
desProduktsstecken,dadieGefahrbesteht,dassspannungsführendeTeileberührtoder
Kurzschlüssenverursachtwerden,diezueinemBrandoderStromschlagführenkönnen.
• UmdasStromschlagrisikozusenken,dasProduktnichtzerlegen,sondernbeierforderlichen
Wartungs-oderReparaturarbeitenzumSensaphone-Kundendienstoderzueineranderen
zugelassenenWerkstattgeben.BeimÖffnenoderEntfernenvonAbdeckungenundBlenden
bestehenverschiedeneGefahren,wieetwadieMöglichkeitdesKontaktsmitgefährlichen
Spannungen.FernerkanneinunsachgemäßerZusammenbauzueinemStromschlagführen,wenn
das Gerät anschließend in Betrieb genommen wird.
• WennSiefeststellen,dassIhrIMS-4000nichteinwandfreifunktioniertoderbeschädigtwurde,
dasGerätumgehendvomNetztrennenunddieimHandbuchstehendeAnleitungzurKontrolle
undReparaturbefolgen.
DasGerätunterfolgendenUmständeninReparaturgeben:
1.Netzkabeloder-steckersindverschlissenoderbeschädigt.
2.FlüssigkeitistindasGehäuseeingedrungen,oderdasProduktistmitWasserin
Berührung gekommen.
3.DasGerätwurdefallengelassenoderdasGehäuseistbeschädigt.
4.DasGerätfunktionierttrotzBeachtungderBetriebsanleitungnichteinwandfrei.
• WährendeinesGewitterskeinschnurgebundenesTelefonverwenden.EsbestehtStromschlagrisiko
durch Blitzeinschlag.
• Gasaustrittniemalstelefonischmelden,wennSiesichinunmittelbarerUmgebungdesGaslecks
befinden.
• UmdasFeuer-undVerletzungsrisikozuverringern,diefolgendenAnweisungenlesenund
beachte:
1.NurAkkumulatorenverwenden,dienachTypundGrößederHerstellerempfehlung
entsprechen.
2.AkkumulatorennieinsFeuerwerfen.EsbestehtExplosionsgefahr.Gesetzliche
Entsorgungsvorschriftenbeachten.
3.Akkumulatorennichtöffnenoderbeschädigen.DerfreigesetzteElektrolytistätzendund
kannAugen-undHautschädenverursachen.BeiVerschluckenbestehtVergiftungsgefahr.
4.BeimUmgangmitAkkumulatorenmitSorgfaltvorgehen,damitdiePolenichtdurch
leitende Materialien wie Ringe, Armbänder oder Schlüssel kurzgeschlossen werden.
EsbestehtdieGefahrderErhitzungvonAkkumulatoroderLeiterundinfolgedessen
Verbrennungsgefahr.
5.Netz-undTelefonleitungenvorAustauschdesAkkumulatorstrennen.
FCC Requirements
Part 68: The Sensaphone IMS-4000 complies with 47 CFR, Part 68 of the rules. On the back of the
unit there is a label that contains, among other information, the Certification Number and the Ringer
Equivalence Number (REN) for this equipment. You must, upon request, provide this information to
your local telephone company.

IMS-4000 Manual
vi
The REN is useful to determine the quantity of devices that you may connect to your telephone line
and still have all of those devices ring when your telephone number is called. In most, but not all areas,
the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of
the number of devices that you may connect to your line, you may want to contact your local telephone
company to determine the maximum REN for your calling area.
The applicable certification jack USOC for this equipment is: RJ11C. The facility interface code (FIC)
for this equipment is: 02LS2.
A compliant telephone cord and modular plug are provided with equipment. This equipment is
designated to be connected to the telephone network or premises wiring using a compatible modular
jack which is Part 68 compliant. See Installation Instructions for details.
This equipment may not be used on coin service units provided by the telephone company. Connection
to party lines is subject to state tariffs. Contact the state public utility commission, public service com-
mission or corporation commission for information.
Should the IMS-4000 cause harm to the telephone network, the telephone company may discontinue
your service temporarily. If possible, they will notify you in advance. But if advance notice isn’t
practical, the telephone company may temporarily discontinue service without notice and you will be
notified as soon as possible. You will be informed of your right to file a complaint with the FCC. The
telephone company may make changes in its facilities, equipment, operations, or procedures where
such action is reasonably required in the operation of its business and is not inconsistent with the rules
and regulations of the FCC that could affect the proper functioning of your equipment. If they do, you
will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.
If you experience trouble with the Sensaphone IMS-4000, or you need information on obtaining service
or repairs, please contact:
Phonetics, Inc.
901 Tryens Road, Aston, PA 19014
610.558.2700
Fax: [phone]
If the equipment is causing harm to the telephone network, the telephone company may ask that you
disconnect this equipment from the network until the problem has been corrected or until you are sure
that the equipment is not malfunctioning.
Part 15: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protec-
tion against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
Telephone Consumer Protection Act(Hostonly)
The FCC Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a com-
puter or other electronic device, including FAX machines, to send a message unless such message con-
tains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission,
the date and time it is sent and an identification of the business or other entity, or other individual send-
ing the message, and the telephone number of the sending machine or such business, other entity, or

vii
individual. (The telephone number provided may not be a 900 number or any other number for which
charges exceed local or long-distance transmission charges.)
To comply with this law, you must enter the following information into your IMS-4000:
• Date and Time as described in the Unit Properties section of the Software Manual.
• Name and telephone number to identify the source of the FAX transmission, as shown in the Unit
Properties section of the Software Manual.
General Requirements for all Automatic Dialers (Hostonly)
When programming emergency numbers and (or) making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call.
2. Perform such activities in the off-peak hours, such as early morning or late evenings.
Canadian Department of Communications Statement (Hostonly)
Notice: The Canadian Department of Communications label identifies certified equipment. This certifi-
cation means that the equipment meets certain telecommunications network protective operational and
safety requirements. The Department does not guarantee the equipment will operate to the user’s satis-
faction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facili-
ties of the local telecommunications company. The equipment must also be installed using an accept-
able method of connection. In some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension
cord). The customer should be aware that compliance with the above conditions may not prevent degra-
dation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility des-
ignated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precau-
tion may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device denotes the percentage of the
total load to be connected to a telephone loop which is used by the device to prevent overloading. The
termination on a loop may consist of any combination of devices subject only to the requirement that
the total of the Ringer Equivalence Numbers of all the devices does not exceed 5.0. For IMS-4000, the
Ringer Equivalence Number is 0.0.
The following Copyright applies to the Graphing features of the IMS web page.
Portions copyright 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002 by Cold Spring Harbor
Laboratory. Funded under Grant P41-RR02188 by the National Institutes of Health.
Portions copyright 1996, 1997, 1998, 1999, 2000, 2001, 2002 by Boutell.Com, Inc.
Portions relating to GD2 format copyright 1999, 2000, 2001, 2002 Philip Warner.
Portions relating to PNG copyright 1999, 2000, 2001, 2002 Greg Roelofs.
Portions relating to gdttf.c copyright 1999, 2000, 2001, 2002 John Ellson ([email protected]).

IMS-4000 Manual
viii
Portions relating to gdft.c copyright 2001, 2002 John Ellson ([email protected]).
Portions relating to JPEG and to color quantization copyright 2000, 2001, 2002, Doug Becker and
copyright © 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, Thomas G. Lane. This software is
based in part on the work of the Independent JPEG Group.
Portions relating to WBMP copyright 2000, 2001, 2002 Maurice Szmurlo and Johan Van den Brande.
Permission has been granted to copy, distribute and modify gd in any context without fee, including a
commercial application, provided that this notice is present in user-accessible supporting documenta-
tion.
This does not affect your ownership of the derived work itself, and the intent is to assure proper credit
for the authors of gd, not to interfere with your productive use of gd. If you have questions, ask.
“Derived works” includes all programs that utilize the library. Credit must be given in user-accessible
documentation.
This software is provided “AS IS.” The copyright holders disclaim all warranties, either express or
implied, including but not limited to implied warranties of merchantability and fitness for a particular
purpose, with respect to this code and accompanying documentation.
Although their code does not appear in gd 2.0.4, the authors wish to thank David Koblas, David
Rowley, and Hutchison Avenue Software Corporation for their prior contributions.

ix
3 YEAR LIMITED WARRANTY
PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT.
THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED
BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE
OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR INSTALLATION AND/OR USE OF THE PRODUCT
CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY (HEREINAFTER
REFERRED TO AS "LIMITED WARRANTY OR WARRANTY"). IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS OF THIS WARRANTY, INCLUDING ANY LIMITATIONS OF WARRANTY, INDEMNIFICATION TERMS OR
LIMITATION OF LIABILITY, THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN IT TO THE SELLER
FOR A REFUND OF THE PURCHASE PRICE. THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF
YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN
AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATIONS
OF LIABILITY.
1. WARRANTOR: In this Warranty, Warrantor shall mean "Dealer, Distributor, and/or Manufacturer."
2. ELEMENTS OF WARRANTY: This Product is warranted to be free from defects in materials and craftsmanship
with only the limitations and exclusions set out below.
3. WARRANTY AND REMEDY: Three-Year Warranty — In the event that the Product does not conform to this
warranty at any time during the time of three years from original purchase, warrantor will repair the defect and
return it to you at no charge.
This warranty shall terminate and be of no further effect at the time the product is: (1) damaged by extraneous
cause such as fire, water, lightning, etc. or not maintained as reasonable and necessary; or (2) modified; or (3)
improperly installed; or (4) misused; or (5) repaired or serviced by someone other than Warrantors’ authorized per-
sonnel or someone expressly authorized by Warrantor’s to make such service or repairs; (6) used in a manner or pur-
pose for which the product was not intended; or (7) sold by original purchaser.
LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES: THE
WARRANTOR’S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT,
AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE LIABLE
OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES
OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS, PRODUCT COSTS, LOST REVENUE,
BUSINESS INTERRUTPION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR
FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT,
BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE. IN
THE EVENT THAT IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR
OR REPLACEMENT ARE INAPPLICABLE, THEN THE PURCHASER’S SOLE REMEDY SHALL BE PAYMENT TO THE
PURCHASER OF THE ORIGINAL COST OF THE PRODUCT, AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR
RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF
ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE, BUSINESS INTERRUTPION LOSSES, LOST
PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY
NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND
WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A CIRCUMSTANCE ARISES WHERE
WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE,
OMISSIONS, INTERRUPTIONS, DELAYS, ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES, SUCH
LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS’ PRODUCT
AND SERVICES OR $250.00, WHICHEVER IS GREATER. YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL
OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION.
INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL INDEMNIFY, DEFEND AND HOLD HARMLESS
WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED
COMPANIES, AGAINST ANY AND ALL CLAIMS, DEMANDS OR ACTIONS BASED UPON ANY LOSSES, LIABILITIES,
DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM

IMS-4000 Manual
x
THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR
FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR
NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE WARRANTORS, THEIR OWNERS,
DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, FOR ANY AND ALL
LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES,
LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY
RESULT FROM THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND
SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION,
WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY TO ENFORCE THE EXPRESS
TERMS OF THIS LIMITED WARRANTY.
EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE
SOLE WARRANTY OR WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED,
INCLUDING: THE WARRANTY OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE
AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON-INFRINGEMENT
AND/OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
It must be clear that the Warrantors are not insuring your premises or business or guaranteeing that there will not
be damage to your person or property or business if you use this Product. You should maintain insurance coverage
sufficient to provide compensation for any loss, damage, or expense that may arise in connection with the use of
products or services, even if caused by Warrantors’ negligence. The warrantors assume no liability for installation
of the Product and/or interruptions of the service due to strikes, riots, floods, fire, and/or any cause beyond Seller’s
control, further subject to the limitations expressed in any License Agreement or other Agreement provided by
Warrantors to purchaser.
The agreement between the Warrantors and the Purchaser, including but not limited to the terms and conditions
herein shall not be governed by the Convention for the International Sale of Goods. Where applicable, the Uniform
Commercial Code as adopted by the State of Delaware shall apply.
4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: In the event that the Product does not con-
form to this warranty, the Product should be shipped or delivered freight prepaid to a Warrantor with evidence of
original purchase.
5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not allow, or may place limits upon, the exclu-
sion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of
goods or products sold to consumers and/or the use of indemnification terms. Thus, the exclusions, indemnification
terms and limitations set out above may not apply, or may be limited in their application, to you. If the implied
warranties can not be excluded, and the applicable law permits limiting the duration of implied warranties, then the
implied warranties herein are to be limited to the same duration as the applicable written warranty or warranties
herein. The warranty or warranties herein may give you specific legal rights that will depend upon the applicable
law. You may also have other legal rights depending upon the law in your jurisdiction.
6. CHOICE OF FORUM AND CHOICE OF LAW: In the event that a dispute arises out of or in connection with
this Limited Warranty, then any claims or suits of any kind concerning such disputes shall only and exclusively be
brought in either the Court of Common Pleas of Delaware County, Pennsylvania or the United States District Court
for the Eastern District of Pennsylvania.
Regardless of the place of contracting or performance, this Limited Warranty and all questions relating to its validity,
interpretation, performance and enforcement shall be governed by and construed in accordance with the laws of
the State of Delaware, without regard to the principles of conflicts of law.
Effective date 05/01/2004
PHONETICS, INC. d.b.a. SENSAPHONE
901 Tryens Road
Aston, PA 19014
Phone: [phone] Fax: [phone]
www.sensaphone.com

Table of Contents
xi
Table of Contents
Important Safety Instructions .........iii
Wichtige Sicherheitshinweise ....................iv
FCC Requirements ........................................v
Telephone Consumer Protection Act(Hostonly).............................vi
General Requirements for all Automatic Dialers (Hostonly).............. vii
Canadian Department of Communications Statement (Hostonly) ................... vii
3 YEAR LIMITED WARRANTY ............................... ix
Chapter 1: Installation ..............24
Introduction ......................................24
Features ......................................................24
Technical Support ..............................................24
About This Manual.......................................24
HOST INSTALLATION and CONFIGURATION ............25
Physical Description ......................................25
Front Panel Layout .............................................25
Serial Port ............................................................. 25
RJ-45 10/100BASE-T Ethernet Port ......................................... 25
Phone Jack ............................................................ 25
Sensor Inputs .......................................................... 26
Sensor Input LEDs..............................................................26
AC Power and Battery LEDs ............................................... 26
Microphone Jack........................................................ 26
Rear Panel ....................................................27
ON/OFF Switch......................................................... 27
Installation .............................................27
Parts Required .......................................................... 27
Operating Environment ...................................27
Rack Mount Installation .........................................27
Wall Mount Installation ........................................28
Tabletop Installation ............................................28

IMS-4000 Manual
xii
Power On Self Test (POST) .......................................29
Connecting Sensors.............................................29
Network Configuration ...................................29
Local Configuration Definitions ............................................ 32
Battery Maintenance ...............................33
Service life .............................................................. 33
Replacing the Battery ...........................................33
Akkumulator austauschen ........................................35
IMS Host Specifications .............................36
Operating Specifications ..................................36
Communications Specifications.............................36
Environmental Monitoring ................................36
NODE INSTALLATION & CONFIGURATION ..............37
Physical Description ......................................37
Front Panel Layout .............................................37
Sensor Inputs .......................................................... 37
Microphone ........................................................... 37
RJ-45 10/100BASE-T Ethernet Port ......................................... 37
Serial Port ............................................................. 37
ON/OFF Switch......................................................... 37
Rear Panel ....................................................38
Battery Compartment ...........................................38
Installation .............................................38
Parts Required ......................................................... 38
Operating Environment ...................................38
Battery Replacement............................................38
Rack Mount Installation .........................................39
Wall Mount Installation ........................................40
Tabletop Installation ............................................40
Connecting Sensors.............................................41
Network Configuration ...................................41
Local Configuration Definitions ...................................42
Node Specifications ................................44
Operating Specifications ..................................44

Table of Contents
xiii
Communications Specifications.............................44
Environmental Monitoring ................................44
Chapter 2: IMS-4000 Software........45
Introduction ......................................45
Help .........................................................45
IMS-4000 Quick Start Guide ...............................45
Install Units and Configure Network Settings ........................45
Install Software and Log In to Host ................................45
Default Username and Password ..................................45
Configure the Unit Properties for the Host and Node(s) ...............46
Configure Input Templates .......................................46
Connect Environmental Sensors to Host and Node(s) .................46
Configure User Profiles and Contacts ..............................46
Configure IP Alarms ............................................47
Record and Assign Voice Messages ................................47
Software Installation and Hardware Requirements .......48
Hardware and Software Requirements .......................48
Minimum Requirements: ................................................. 48
Software Installation .....................................48
Installing from the CD ..........................................48
Starting the IMS-4000 ConsoleView Software........................49
Configuring Hosts and Nodes ........................49
Setting Up An Enterprise ..................................49
Adding an Enterprise Group .............................................. 49
Deleting an Enterprise Group ............................................. 49
Adding a Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connecting to a Host ...........................................50
Deleting a Host ................................................50
Setting the Unit Properties for the IMS Host ..................51
Adding a Node ................................................52
Deleting a Node ...............................................53
Changing Host Network Settings using ConsoleView .....53
Setting the Unit Properties for the Node .....................53

IMS-4000 Manual
xiv
Sample Application: ...................................................... 54
Changing Node Network Settings.....................54
Configuring Environmental Inputs ..........................55
Channel Setup .................................................55
Editing the schedule: .................................................... 56
Alarm Response via the PowerGate, PowerGate2, or Camera58
PowerGate....................................................58
Camera Snapshots on Alarm .....................................58
High Sound Alarms ......................................59
Realtime Strip Chart......................................59
Environmental Input Alarm Logic ...........................60
Trouble Alarms ..........................................60
Removing/Changing a Sensor..............................60
Special Notes .......................................................... 60
Configuring Templates ..........................................60
Configuring IP Alarms ..............................62
IP Alarm Setup ..........................................62
Programming Alarm Parameters ..................................62
Alarm Logic ............................................64
Removing an IP Alarm...........................................65
Input/Alarm Classes ................................66
Configuring User Profiles and Contacts ................67
Configuring User Profiles..................................67
Adding a Profile .........................................67
Permissions ...................................................68
Classes .......................................................69
Selecting Classes........................................................ 69
Deleting a Profile ..............................................70
Contacts ...............................................70
Adding Contacts ...............................................70
Voice Calls............................................................. 71
Numeric Pager Calls .................................................... 71
Alphanumeric Pager Calls ................................................ 71
Fax Calls .............................................................. 72

Table of Contents
xv
E-mail ................................................................ 72
SNMP ................................................................ 72
Editing the schedule: ..................................................... 72
Alarm Delivery Options ...................................72
Saving and Loading Programming ..........................73
Reconnecting ...........................................73
Recording and Uploading Voice Messages ....................73
Recording Voice Messages .......................................74
Holiday Setup ...........................................75
Alarm Message Pop-Ups ............................76
Activating Alarm Pop-Ups........................................76
Enabling Custom Pop-Up Messages ................................77
Setting Pop-Up Text Location.....................................77
Editing Pop-Up Custom Message ..................................77
Audible Alarm Notification .......................................78
E-Mail Setup and Two-Way E-Mail Commands ...........78
SMTP Error messages ...........................................78
Two Way E-Mail................................................79
Requesting a Status Report ............................................... 79
Requesting an IP Ping ................................................... 79
Requesting a Trace Route................................................. 80
Requesting a PowerGate Outlet Command .................................. 80
Requesting a Picture from a Camera........................................ 80
Requesting Help ........................................................ 81
Configuring a Video Camera ...............................81
Web Page ........................................83
Graphs ................................................83
Updating the Web Page .........................................84
Viewing the Remote Web Page ............................................ 85
History ..........................................86
Datalog History .........................................87
Viewing History ................................................87
History QuickView ..............................................87
Querying the History Database with HistoryView .....................87
Graphing.............................................................. 88

IMS-4000 Manual
xvi
Printing Data .......................................................... 89
Exporting Data ......................................................... 89
Copying to the Clipboard ................................................ 89
Deleting Data .......................................................... 89
Archiving.............................................................. 89
Manually Forcing History Downloads...............................90
Updating Firmware ................................90
Chapter 3: Operation ...............91
Alarm Delivery and Acknowledgment..................91
Alarm Acknowledgment ..................................91
Alarm Delivery Logic ............................................92
Sample Alarm Messages .........................................92
Sample E-mail alarm message ............................................. 92
Sample Fax message .................................................... 93
Sample Alphanumeric Pager Message....................................... 93
Voice Status Report and Touch-Tone Commands .........93
User Specific Reports .....................................93
Sample Status Report ...........................................94
Voice Alarm Dialout ......................................94
Performing an IP Ping via Telephone...............................95
Call-in Alarm Acknowledgment .............................95
Remote Login via Dialup ..................................95
Windows 95 and 98 ............................................95
Windows 2000.................................................96
Windows XP ..................................................96
Communicating with your IMS-4000 ........................96
Chapter 4: SNMP (Simple Network
Management Protocol) .............97
Chapter 5: PowerGate..............99
Physical Description ................................99
Front Panel Layout .............................................99
Rear Panel ....................................................99

Table of Contents
xvii
LEDs ................................................................. 99
Installation .............................................99
Parts Required ........................................................ 100
Operating Environment ........................................100
Rack Mount Installation ..................................100
Tabletop Installation ....................................100
Connection to IMS-4000 Host or Node......................101
Operation .......................................101
Plugging In Equipment ..................................101
PowerGate Setup via the IMS ConsoleView Software ..........101
Switching Outlets using the IMS ConsoleView Software ........102
Automatic Outlet Switching .....................................103
Switching Outlets via Telephone .................................103
Switching Outlets via Email .....................................103
IMS PowerGate Specifications .......................104
Operating Specifications .................................104
Chapter 6: PowerGate2 ............105
Physical Description ...............................105
Front Panel Layout ......................................105
Rear Panel.............................................105
LEDs ........................................................105
Installation ......................................106
Parts Required ................................................106
Operating Environment ........................................106
Rack Mount Installation ..................................106
Tabletop Installation ....................................107
Connection to IMS-4000 Host or Node......................107
Operation .......................................107
Connect Input Power....................................108
Plugging In Equipment ..................................108
Latched Power to Outlets .......................................109
PowerGate2 Setup via the IMS ConsoleView Software .........109

IMS-4000 Manual
xviii
Switching Outlets using the IMS ConsoleView Software ..............109
Automatic Outlet Switching .....................................110
Switching Outlets via Telephone .................................110
Switching Outlets via Email .....................................110
IMS PowerGate2 Specifications ......................111
Operating Specifications .................................111
Chapter 7: IMS-4000 Sensors ........112
IMS-4810 Room Temperature Sensor .................112
Installation Instructions ..................................112
Introduction..................................................112
Package Contents...................................................... 112
Cabling .....................................................112
Mounting....................................................112
Electrical box installation ................................................ 112
Hidden cable surface installation.......................................... 113
Visible cable surface installation .......................................... 113
Configuration ................................................114
Fahrenheit/Celsius Selection.....................................114
Sensor Template (factory default) ..................................115
Specifications.................................................115
IMS-4811 Room Temperature Sensor with display
(Fahrenheit) .....................................116
Installation Instructions ..................................116
Introduction..................................................116
Package Contents...................................................... 116
Cabling .....................................................116
Mounting....................................................116
Electrical box installation ................................................ 116
Hidden cable surface installation.......................................... 117
Visible cable surface installation .......................................... 117
Configuration ................................................118
Sensor Template (factory default) ..................................118
Specifications.................................................118