Sensaphone 1800 User manual

Stay informed and in control of vital environmental conditions
and processes with the fully-programmable Sensaphone®1800.
LIT-0123
User’s Manual
SENSAPHONE®
REMOTE MONITORING SOLUTIONS
1800
SENSAPHONE
®

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SENSAPHONE®
1800
Environmental Monitoring System
User’s Manual
Version 2.0

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SENSAPHONE 1800 User’s Manual
Every effort has been made to ensure that the information in
this document is complete, accurate and up-to-date. Sensaphone
assumes no responsibility for the results of errors beyond its control.
Sensaphone also cannot guarantee that changes in equipment made
by other manufacturers, and referred to in this manual, will not
affect the applicability of the information in this manual.
Copyright © 2005 by SENSAPHONE®
First Edition, version 2.0, October 2015
Written and produced by Sensaphone.
Please address comments on this publication to:
Sensaphone
901 Tryens Road
Aston, PA 19014
Sensaphone is a registered trademark of Phonetics, Inc.

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Important Safety Instructions
Your Sensaphone 1800 has been carefully designed to give you years of safe, reli-
able performance. As with all electrical equipment, however, there are a few basic
precautions you should take to avoid hurting yourself or damaging the unit:
• Read the installation and operating instructions in this manual carefully. Be sure
to save it for future reference.
• Read and follow all warning and instruction labels on the product itself.
• To protect the Sensaphone 1800 from overheating, make sure all openings on the
unit are not blocked. Do not place on or near a heat source, such as a radiator or
heat register.
• Do not use your Sensaphone 1800 near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating listed on the AC power
transformer. If you’re not sure of the type of power supply to your facility, consult
your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
• Do not overload wall outlets and extension cords, as this can result in the risk of
fire or electric shock.
• Never push objects of any kind into this product through ventilation holes as
they may touch dangerous voltage points or short out parts that could result in a
risk of fire or electric shock.
• To reduce the risk of electric shock, do not disassemble this product, but return
it to Sensaphone Customer Service or another approved repair facility when any
service or repair work is required. Opening or removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly can cause electric shock
when the unit is subsequently used.
• If anything happens that indicates that your Sensaphone 1800 is not working
properly or has been damaged, unplug it immediately and follow the procedures
in the manual for having it serviced. Return the unit for servicing under the
following conditions:
1. The power cord or plug is frayed or damaged.
2. Liquid has been spilled into the product or it has been exposed to water.
3. The unit has been dropped, or the enclosure is damaged.
4. The unit doesn’t function normally when you’re following the operating
instructions.
• Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.

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SENSAPHONE 1800 User’s Manual
CAUTION: To reduce the risk of fire or injury to persons, read and follow these
instructions:
1. Replace the battery only with the same or equivalent type recommended
by the manufacturer.
2. Do not dispose of the battery in a fire. The cell may explode. Check with
local codes for possible special disposal instructions.
3. Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause damage to the eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling battery in order not to short the battery with
conducting materials such as rings, bracelets, and keys. The battery or
conductor may overheat and cause burns.
FCC Requirements
Part 68: The Sensaphone 1800 complies with 47 CFR, Part 68 of the rules. On
the back of the unit there is a label that contains, among other information,
the Certification Number and the Ringer Equivalence Number (REN) for this
equipment. You must, upon request, provide this information to your local telephone
company.
The REN is useful to determine the quantity of devices that you may connect to
your telephone line and still have all of those devices ring when your telephone
number is called. In most, but not all areas, the sum of the REN’s of all devices
connected to one line should not exceed five (5.0). To be certain of the number
of devices that you may connect to your line, you may want to contact your local
telephone company to determine the maximum REN for your calling area.
The applicable certification jack USOC for this equipment is: RJ11C. The facility
interface code (FIC) for this equipment is: 02LS2.
A compliant telephone cord and modular plug are provided with equipment. This
equipment is designated to be connected to the telephone network or premises
wiring using a compatible modular jack which is Part 68 compliant. See Installation
Instructions for details.
This equipment may not be used on coin service units provided by the telephone
company. Connection to party lines is subject to state tariffs. Contact the state
public utility commission, public service commission or corporation commission
for information.
Should the 1800 cause harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance.
But if advance notice isn’t practical, the telephone company may temporarily
discontinue service without notice and you will be notified as soon as possible.
You will be informed of your right to file a complaint with the FCC. The telephone
company may make changes in its facilities, equipment, operations, or procedures
where such action is reasonably required in the operation of its business and is not

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inconsistent with the rules and regulations of the FCC that could affect the proper
functioning of your equimenpt. If they do, you will be notified in advance to give
you an opportunity to maintain uninterrupted telephone service.
If you experience trouble with the 1800, or you need information on obtaining
service or repairs, please contact:
Sensaphone
901 Tryens Road
Aston, PA 19014
Toll-Free: 1-877-373-2700
FAX: [phone]
If the equipment is causing harm to the telephone network, the telephone company
may ask that you disconnect this equipment from the network until the problem has
been corrected or until you are sure that the equipment is not malfunctioning.
Part 15: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
General Requirements for all Automatic Dialers
When programming emergency numbers and (or) making test calls to emergency
numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call.
2. Perform such activities in the off-peak hours, such as early morning or late
evenings.
Canadian Department of Communications Statement
Notice: The Canadian Department of Communications label identifies
certified equipment. This certification means that the equipment meets certain
telecommunications network protective operational and safety requirements. The
Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. In some cases,
the company’s inside wiring associated with a single line individual service may be
extended by means of a certified connector assembly (telephone extension cord).
The customer should be aware that compliance with the above conditions may not

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SENSAPHONE 1800 User’s Manual
prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspec-
tion authority, or electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device denotes
the percentage of the total load to be connected to a telephone loop which is used
by the device to prevent overloading. The termination on a loop may consist of any
combination of devices subject only to the requirement that the total of the Ringer
Equivalent Numbers of all the devices does not exceed 5.0. For Sensaphone 1800,
the AC Ringer Equivalent Number is 0.6B.

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3 YEAR LIMITED WARRANTY
PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE
PRODUCT.
THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD
TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE
LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY
(30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE
TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR
INSTALLATION AND/OR USE OF THE PRODUCT CONSTITUTES FULL
ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED
WARRANTY (HEREINAFTER REFERRED TO AS “LIMITED WARRANTY
OR WARRANTY”). IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS OF THIS WARRANTY, INCLUDING ANY LIMITATIONS OF
WARRANTY, INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY,
THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN
IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE. THE
LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF YOUR
INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF
THE TERMS AND CONDITIONS HEREIN AND AS TO THE APPLICABILITY
OF ANY LIMITATION OF WARRANTY, INDEMNIFICATION TERMS OR
LIMITATIONS OF LIABILITY.
1. WARRANTOR: In this Warranty, Warrantor shall mean “Dealer,
Distributor, and/or Manufacturer.”
2. ELEMENTS OF WARRANTY: This Product is warranted to be free
from defects in materials and craftsmanship with only the limitations and
exclusions set out below.
3. WARRANTY AND REMEDY: Three-Year Warranty — In the event that
the Product does not conform to this warranty at any time during the time
of three years from original purchase, warrantor will repair the defect and
return it to you at no charge.
This warranty shall terminate and be of no further effect at the time the
product is: (1) damaged by extraneous cause such as fire, water, lightning,
etc. or not maintained as reasonable and necessary; or (2) modified; or (3)
improperly installed; or (4) misused; or (5) repaired or serviced by someone
other than Warrantors’ authorized personnel or someone expressly
authorized by Warrantor’s to make such service or repairs; (6) used in a
manner or purpose for which the product was not intended; or (7) sold by
original purchaser.
LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER OF
LIABILITY FOR DAMAGES: THE WARRANTOR’S OBLIGATION UNDER

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SENSAPHONE 1800 User’s Manual
THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF
THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR OR
REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE LIABLE OR
RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL,
SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING
BUT NOT LIMITED TO ANY LABOR COSTS, PRODUCT COSTS, LOST
REVENUE, BUSINESS INTERRUTPION LOSSES, LOST PROFITS, LOSS
OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL
LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED
TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND
WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE. IN
THE EVENT THAT IT IS DETERMINED IN ANY ADJUDICATION THAT
THE LIMITED WARRANTIES OF REPAIR OR REPLACEMENT ARE
INAPPLICABLE, THEN THE PURCHASER’S SOLE REMEDY SHALL BE
PAYMENT TO THE PURCHASER OF THE ORIGINAL COST OF THE
PRODUCT, AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR
RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL,
SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT
NOT LIMITED TO ANY LOST REVENUE, BUSINESS INTERRUTPION
LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR
INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE,
INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH
OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY
WARRANTORS’ NEGLIGENCE.
WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY,
IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND
TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF
MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS,
ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES,
SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY
THE CUSTOMER FOR WARRANTORS’ PRODUCT AND SERVICES
OR $250.00, WHICHEVER IS GREATER. YOU HEREBY RELEASE
WARRANTORS FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND
CLAIMS IN EXCESS OF THIS LIMITATION.
INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL
INDEMNIFY, DEFEND AND HOLD HARMLESS WARRANTORS,
THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS,
SUPPLIERS OR AFFILIATED COMPANIES, AGAINST ANY AND ALL
CLAIMS, DEMANDS OR ACTIONS BASED UPON ANY LOSSES,
LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO
DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL
COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION,
USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND
SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM
TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT

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CAUSED BY WARRANTORS’ NEGLIGENCE.
YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT
TO SUE WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS,
EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES,
FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY
CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES, LIABILITIES,
DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES
THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL
COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION,
USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND
SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM
TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT
CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY
TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY.
EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES
DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR
WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES
ARE EXPRESSLY DISCLAIMED, INCLUDING: THE WARRANTY
OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS FOR
A PARTICULAR USE AND THE WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE AND THE WARRANTY OF NON-
INFRINGEMENT AND/OR ANY WARRANTY ARISING FROM A COURSE
OF DEALING, USAGE, OR TRADE PRACTICE.
It must be clear that the Warrantors are not insuring your premises or
business or guaranteeing that there will not be damage to your person or
property or business if you use this Product. You should maintain insurance
coverage sufficient to provide compensation for any loss, damage, or
expense that may arise in connection with the use of products or services,
even if caused by Warrantors’ negligence. The warrantors assume no
liability for installation of the Product and/or interruptions of the service due
to strikes, riots, floods, fire, and/or any cause beyond Seller’s control, further
subject to the limitations expressed in any License Agreement or other
Agreement provided by Warrantors to purchaser.
The agreement between the Warrantors and the Purchaser, including but
not limited to the terms and conditions herein shall not be governed by
the Convention for the International Sale of Goods. Where applicable, the
Uniform Commercial Code as adopted by the State of Delaware shall apply.
4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: In
the event that the Product does not conform to this warranty, the Product
should be shipped or delivered freight prepaid to a Warrantor with evidence
of original purchase.
5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may

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SENSAPHONE 1800 User’s Manual
not allow, or may place limits upon, the exclusion and/or limitation of
implied warranties, incidental damages and/or consequential damages
for some types of goods or products sold to consumers and/or the use
of indemnification terms. Thus, the exclusions, indemnification terms
and limitations set out above may not apply, or may be limited in their
application, to you. If the implied warranties can not be excluded, and
the applicable law permits limiting the duration of implied warranties,
then the implied warranties herein are to be limited to the same duration
as the applicable written warranty or warranties herein. The warranty or
warranties herein may give you specific legal rights that will depend upon
the applicable law. You may also have other legal rights depending upon the
law in your jurisdiction.
6. CHOICE OF FORUM AND CHOICE OF LAW: In the event that a dispute
arises out of or in connection with this Limited Warranty, then any claims
or suits of any kind concerning such disputes shall only and exclusively
be brought in either the Court of Common Pleas of Delaware County,
Pennsylvania or the United States District Court for the Eastern District of
Pennsylvania.
Regardless of the place of contracting or performance, this Limited Warranty
and all questions relating to its validity, interpretation, performance and
enforcement shall be governed by and construed in accordance with the
laws of the State of Delaware, without regard to the principles of conflicts of
law.
Effective date 08/01/2005
PHONETICS, INC. d.b.a. SENSAPHONE
901 Tryens Road
Aston, PA 19014
Phone: [phone] Fax: [phone]
www.sensaphone.com

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Contents
CHAPTER 1: INTRODUCTION� � � � � � � � � � � � � � 15
FEATURES � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �16
LAYOUT � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �17
CHAPTER 2: INSTALLATION � � � � � � � � � � � � � � 19
OPERATING ENVIRONMENT � � � � � � � � � � � � � � � � � � � � � � � � � � � �19
TURNING THE 1800 ON � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �21
TELEPHONE LINE � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �22
WIRING SENSORS AND TRANSDUCERS� � � � � � � � � � � � � � � � � � � � � � �23
LED INDICATORS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �25
CHAPTER 3: QUICK START GUIDE � � � � � � � � � � � 26
HOW THE KEYPAD COMMANDS WORK � � � � � � � � � � � � � � � � � � � � � �26
ABORTING A COMMAND� � � � � � � � � � � � � � � � � � � � � � � � � � � � � �26
ERROR MESSAGES � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �26
ACKNOWLEDGING A FALSE ALARM � � � � � � � � � � � � � � � � � � � � � � � �26
RECOMMENDED PROGRAMMING STEPS � � � � � � � � � � � � � � � � � � � � � �27
CHAPTER 4: ZONE PROGRAMMING � � � � � � � � � � 28
AUTOMATIC ZONE CONFIGURATION� � � � � � � � � � � � � � � � � � � � � � � �28
MANUAL ZONE CONFIGURATION � � � � � � � � � � � � � � � � � � � � � � � � �29
ENABLE/DISABLE ZONE ALARMS � � � � � � � � � � � � � � � � � � � � � � � � � �30
ENABLE/DISABLE SOUND LEVEL ALARM� � � � � � � � � � � � � � � � � � � � � � �30
ENABLE/DISABLE POWER � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �31
CONFIGURE TEMPERATURE SCALE � � � � � � � � � � � � � � � � � � � � � � � � �31
CONFIGURE TABLE RANGE FOR 4–20MA SENSORS� � � � � � � � � � � � � � � � �31
ALARM RECOGNITION TIME � � � � � � � � � � � � � � � � � � � � � � � � � � � �33
ALARM LIMITS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �35
ZONE CALIBRATION� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �38
SOUND LEVEL CALIBRATION � � � � � � � � � � � � � � � � � � � � � � � � � � � �39
DESIGNATING A ZONE AS UNUSED � � � � � � � � � � � � � � � � � � � � � � � �41
EXIT DELAY � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �42
TEMPERATURE ONLY STATUS REPORT � � � � � � � � � � � � � � � � � � � � � � � �42
CHAPTER 5: COMMUNICATION PROGRAMMING� � � � 43
DATE AND TIME � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �43
VOICE MESSAGES � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �44
ID NUMBER � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �47
ALARM DIAL-OUT TELEPHONE NUMBERS � � � � � � � � � � � � � � � � � � � � � �49
SPECIAL DIALING OPTIONS � � � � � � � � � � � � � � � � � � � � � � � � � � � � �54
DIAL-OUT TEST MODE � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �55
ALARM ACKNOWLEDGMENT CODES � � � � � � � � � � � � � � � � � � � � � � � �57
ALARM HISTORY � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �60

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SENSAPHONE 1800 User’s Manual
TONE OR PULSE DIALING � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �61
RINGS UNTIL ANSWER � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �61
CALL DELAY TIME � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �62
INTERCALL TIME � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �63
CALL PROGRESS� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �65
VOICE REPETITIONS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �66
MAX CALLS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �67
TELEPHONE ANSWERING DEVICE (TAD) COMPATIBILITY � � � � � � � � � � � � � � �68
LISTEN-IN TIME � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �69
REMOTE PROGRAMMING SECURITY CODE (LOCK) � � � � � � � � � � � � � � � � �70
SPEAKER MUTE � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �72
CALLBACK ACKNOWLEDGMENT � � � � � � � � � � � � � � � � � � � � � � � � � �72
CHAPTER 6: CONTROLLING THE OUTPUT� � � � � � � � 74
AUTOMATIC MODES � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �74
MANUAL MODE� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �75
CHAPTER 7: OPERATION� � � � � � � � � � � � � � � � 77
ALARM DIALOUT AND ACKNOWLEDGMENT � � � � � � � � � � � � � � � � � � � �77
ALARM NOTIFICATION � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �77
ALARM ACKNOWLEDGMENT � � � � � � � � � � � � � � � � � � � � � � � � � � � �78
CALL-IN STATUS � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �80
REMOTE COMMANDS VIA TOUCH-TONE PHONE� � � � � � � � � � � � � � � � � �81
APPENDIX A: Checking Your Sensaphone 1800 for
Proper Operation � � � � � � � � � � � � � � � � � � � 84
APPENDIX B: Replacing the Back-up Battery � � � � � 85
APPENDIX C: Troubleshooting the 1800 � � � � � � � � 87
COMMUNICATIONS/DIAL-OUT: � � � � � � � � � � � � � � � � � � � � � � � � � � �87
TEMPERATURE MONITORING: � � � � � � � � � � � � � � � � � � � � � � � � � � � �89
4–20MA MONITORING:� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �89
OTHER MONITORING: � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �90
APPENDIX D: 2�8 and 10K Thermistor Tables � � � � � 93
APPENDIX E: 1800 Technical Specifications � � � � � � 95
APPENDIX F: 1800 Quick Reference Guide � � � � � � 97
APPENDIX G: Accessories � � � � � � � � � � � � � � � 101
Appendix F: Returning the Unit for Repair � � � � � � 102
TEST LOG � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 105

CHAPTER 1: INTRODUCTION
15
CHAPteR 1: IntRoDUCtIon
Congratulations on your purchase of the Sensaphone 1800. The 1800 is
a powerful monitoring, alarm, and event logging system. It can monitor
equipment and environmental conditions using eight universal Zones with
scaleable range, built-in power failure detection, sound level monitoring,
and one relay output for manual control, or automatic control from alarms.
The Sensaphone 1800 also features user-recordable voice for ID and all
monitored zones, numeric paging, and built-in line seizure.
The Sensaphone 1800 is a fully programmable environmental monitoring
system for unattended or remote applications. The unit will monitor and
alarm on eight zones: these can be N.O./N.C.(Normally Open or Normally
Closed) contact, 4–20mA, or 2.8K or 10K thermistor (temperature sensor).
The unit will also monitor AC power, sound level, and battery condition.
On the front of the unit are LED indicators to show the operating status.
Each zone (including power, sound and battery) has a status LED indicat-
ing the alarm status of the Zone. There is also an LED to indicate if the
Output is On, an LED for Phone In-Use status and an LED for System-On
status.
The unit is programmed using the built-in keypad and voice response
menus. All programming is stored in nonvolatile memory so that all pro-
gramming is retained even without power. The unit is capable of perform-
ing alarm event logging of the eight universal Zones, power, and sound.
The event logging (history) is also stored in nonvolatile memory. A battery-
backed real-time clock is also included to time-stamp logged events. The
alarm event history can be heard through the built-in speaker or remotely
over the telephone. A complete status report of all monitored conditions
can also be heard simply by calling the 1800.
The unit comes in a plastic NEMA-4 enclosure with tabs for wall or panel
mounting. Terminal connections for Zones, outputs and power are eas-
ily accessible from the front of the unit. The 1800 is powered by a plug-in
adapter and has a 6V 3.4AH rechargeable backup battery located behind
the panel. Circuitry in the unit will maintain precise charging of the battery
system. The unit also includes built-in Line Seizure capability to ensure
that the telephone line is available when necessary.

16
SENSAPHONE 1800 User’s Manual
FEATURES
The Sensaphone 1800 Includes the following features:
Eight Zones configurable as temperature, 4–20mA, or dry contact
Scaleable Range for 4–20mA Zones
Calibration for each Zone
Each Zone can be individually enabled or disabled
Power monitor
Fully automatic input configuration. No Jumpers!
High sound-level monitor (w/optional external mic)
1 relay output (manual or automatic control)
14 status LEDs
Dial out to eight telephone numbers
User-recordable voice messages
Alarm dialout via voice and numeric pager
Built-in Line Seizure
Microphone for on-site listen-in (w/optional external mic)
Time-stamped Alarm History
Surge protection on all Zones, telephone line
and power supply
Rechargeable battery backup
NEMA-4 enclosure

CHAPTER 1: INTRODUCTION
17
LAYOUT
Figure 1: 1800 keypad and terminal blocks
1. Programming Keypad
2. Grounding Terminal
3. 12VDC Power Jack
4. N.O./N.C. Relay Output
Terminals
5. 8 Zone Terminals
6. Power Button
7. Phone Network/Extension
Terminals
8. External Mic Terminals
9. Built-in Condenser Mic
10. System On LED
11. Phone-in-use LED
12. Output On LED
13. Battery OK LED
14. Zone Alarm LEDs
23 4 5 7 8
9
10
11
12
13
14
6
1

18
SENSAPHONE 1800 User’s Manual
TECHNICAL SUPPORT
Reading this instruction manual will help you install and program the 1800
easily. Programming and voice recording are performed locally using the
built-in keypad. Some programming can also be accessed via touch-tone
phone.
If there are any questions or problems that arise upon installation or opera-
tion, please contact Technical Support at:
SENSAPHONE
901 Tryens Road
Aston, PA 19014
Toll-Free Phone: [phone]
FAX: [phone]
suppor[email protected]

CHAPTER 2: INSTALLATION
19
CHAPteR 2: InstALLAtIon
OPERATING ENVIRONMENT
The Sensaphone 1800 should be mounted and operated in a clean, dry
environment. The unit is microprocessor-controlled and as a result it
should not be installed near devices that generate strong electromagnetic
fields. Such interference is typically generated by power switching equip-
ment such as relays or contactors. A poor operating environment may
result in unwanted system resets and/or system lockup. The temperature
range the unit can operate in is 32°F to 122°F (0°C to 50°C). If the unit
needs to operate below freezing, a heater should be installed nearby.
MOUNTING THE 1800
The NEMA-4 enclosure comes with hardware for wall or panel mount-
ing. The four tabs are attached by screwing the round bubble-end of a tab
to each of the four rear corners of the enclosure. Then mount the unit in
a position that allows easy access to the Zone terminal block and keypad.
Also, there must be a power outlet and telephone jack close to the unit.
5 c”
118”
Figure 1: Mounting Dimensions

20
SENSAPHONE 1800 User’s Manual
LOCKING THE ENCLOSURE
The 1800 enclosure can be locked by installing a small luggage-style pad-
lock through the loop on the front door of the enclosure. See Figure below.
Figure 2: Locking the Enclosure
GROUNDING
Connect a heavy gauge (#14AWG) copper wire to the earth ground termi-
nal on the right end of the panel and connect the other end to a ground rod
or metal cold water pipe. It is extremely important that the earth ground
connection be as short as possible. The ground rod should have sufficient
depth to provide a low impedance connection to earth. This connection is
required for the surge/lightning protection circuits to function properly.
Note: Proper earth grounding of the 1800 is required for warranty
coverage.
Ground rods can typically be found at local electrical supply houses and/or
hardware stores. Be sure to contact your state “Call before you dig” hotline
at least two days before you install your ground rod, to insure that it is safe
to install the ground rod in a chosen area.
WIRING CONNECTORS
The 1800 includes compression-type liquid-tight connectors for routing
wires into the enclosure. To use these connectors, turn them counter-
clockwise to loosen (or open-up) the compression washer. Insert all cables
through the two connectors. When finished turn them clockwise to secure
and seal the 1800 from the outside environment. If you don’t have enough
cables to obtain a snug fit you can insert a small piece of soft PVC insula-
tion or rubber tubing to take up the extra space.