Sensaphone Stratus EMS LCD User manual

CLOUD BASED MONITORING
STRATUS EMS LCD
INSTALLATION GUIDE
VERSION 1.0
SENSAPHONE®
REMOTE MONITORING SOLUTIONS

2
Stratus EMS LCD Installation Guide
Every effort has been made to ensure that the information in this document is complete, accurate
and up-to-date. Sensaphone assumes no responsibility for the results of errors beyond its control.
Sensaphone also cannot guarantee that changes in equipment made by other manufacturers, and referred
to in this manual, will not affect the applicability of the information in this manual.
Copyright © 2019 by SENSAPHONE®
First Edition, version 1.0, February 2019
Written and produced by SENSAPHONE®.
Please address comments on this publication to:
SENSAPHONE®
901 Tryens Road
Aston, PA 19014

3
Important Safety Instructions
Your Stratus EMS LCD has been carefully designed to give you years of safe, reliable performance. As
with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting
yourself or damaging the unit:
• Read the installation and operating instructions in this guide carefully. Be sure to save it for future
reference.
• Read and follow all warning and instruction labels on the product itself.
• To protect the Stratus EMS LCD from overheating, make sure all openings on the unit are not
blocked. Do not place on or near a heat source, such as a radiator or heat register.
• Do not use your Stratus EMS LCD near water, or spill liquid of any kind into it.
• Be certain that your power source matches the rating in the specifications of this manual. If you’re not
sure of the type of power supply to your facility, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by persons walking on it.
• Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock.
• Never push objects of any kind into this product through ventilation holes as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
• To reduce the risk of electric shock, do not disassemble this product, but return it to Sensaphone
Customer Service, or another approved repair facility, when any service or repair work is required.
Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the unit is subsequently used.
• If anything happens that indicates that your Stratus EMS LCD is not working properly or has been
damaged, unplug it immediately and follow the procedures in the manual for having it serviced.
Return the unit for servicing under the following conditions:
1. The power cord or plug is frayed or damaged.
2. Liquid has been spilled into the product or it has been exposed to water.
3. The unit has been dropped, or the enclosure is damaged.
4. The unit doesn’t function normally when you’re following the operating instructions.
FCC Requirements
Part 15: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equip-
ment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica-
tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

4
Stratus EMS LCD Installation Guide
2 YEAR LIMITED WARRANTY
PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT.
THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE
APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU
FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR INSTALLATION AND/OR USE OF THE PRODUCT CONSTITUTES
FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY (HEREINAFTER REFERRED TO AS “LIMITED
WARRANTY OR WARRANTY”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS THIS WARRANTY, INCLUDING ANY
LIMITATIONS OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY, THEN YOU SHOULD NOT USE THE PRODUCT
AND SHOULD RETURN IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE. THE LAW MAY VARY BY JURISDICTION AS TO
THE APPLICABILITY OF YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS
HEREIN AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATIONS OF
LIABILITY.
1. WARRANTOR: IN THIS WARRANTY, WARRANTOR SHALL MEAN “DEALER, DISTRIBUTOR, AND/OR MANUFACTURER.”
2. ELEMENTS OF WARRANTY: THIS PRODUCT IS WARRANTED TO BE FREE FROM DEFECTS IN MATERIALS AND CRAFTSMANSHIP
WITH ONLY THE LIMITATIONS AND EXCLUSIONS SET OUT BELOW.
3. WARRANTY AND REMEDY: TWO-YEAR WARRANTY — IN THE EVENT THAT THE PRODUCT DOES NOT CONFORM TO THIS
WARRANTY AT ANY TIME DURING THE TIME OF TWO YEARS FROM ORIGINAL PURCHASE, WARRANTOR WILL REPAIR THE DEFECT
AND RETURN IT TO YOU AT NO CHARGE.
THIS WARRANTY SHALL TERMINATE AND BE OF NO FURTHER EFFECT AT THE TIME THE PRODUCT IS: (1) DAMAGED BY
EXTRANEOUS CAUSE SUCH AS FIRE, WATER, LIGHTNING, ETC. OR NOT MAINTAINED AS REASONABLE AND NECESSARY; OR
(2) MODIFIED; OR (3) IMPROPERLY INSTALLED; OR (4) MISUSED; OR (5) REPAIRED OR SERVICED BY SOMEONE OTHER THAN
WARRANTORS’ AUTHORIZED PERSONNEL OR SOMEONE EXPRESSLY AUTHORIZED BY WARRANTOR’S TO MAKE SUCH SERVICE
OR REPAIRS; (6) USED IN A MANNER OR PURPOSE FOR WHICH THE PRODUCT WAS NOT INTENDED; OR (7) SOLD BY ORIGINAL
PURCHASER.
LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES: THE WARRANTOR’S OBLIGATION
UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO
REPAIR OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS,
PRODUCT COSTS, LOST REVENUE, BUSINESS INTERRUPTION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR
INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT,
BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE. IN THE EVENT THAT IT IS
DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR OR REPLACEMENT ARE INAPPLICABLE, THEN
THE PURCHASER’S SOLE REMEDY SHALL BE PAYMENT TO THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT, AND IN
NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL
AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE, BUSINESS INTERRUPTION
LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE,
INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY
WARRANTORS’ NEGLIGENCE.
WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND
TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS,
ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES, SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID
BY THE CUSTOMER FOR WARRANTORS’ PRODUCT AND SERVICES OR $250.00, WHICHEVER IS GREATER. YOU HEREBY RELEASE
WARRANTORS FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION.
INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL INDEMNIFY, DEFEND AND HOLD HARMLESS WARRANTORS, THEIR
OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, AGAINST ANY AND ALL CLAIMS,
DEMANDS OR ACTIONS BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES
THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL
COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND
SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT
CAUSED BY WARRANTORS’ NEGLIGENCE.
YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS,
EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM
ANY CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED
TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES
AND LEGAL COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’
PRODUCTS AND SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION,
WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY TO ENFORCE THE EXPRESS TERMS OF THIS
LIMITED WARRANTY.
EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY
OR WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING: THE WARRANTY
OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS FOR A

5
PARTICULAR PURPOSE AND THE WARRANTY OF NON-INFRINGEMENT AND/OR ANY WARRANTY ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.
IT MUST BE CLEAR THAT THE WARRANTORS ARE NOT INSURING YOUR PREMISES OR BUSINESS OR GUARANTEEING THAT THERE
WILL NOT BE DAMAGE TO YOUR PERSON OR PROPERTY OR BUSINESS IF YOU USE THIS PRODUCT. YOU SHOULD MAINTAIN
INSURANCE COVERAGE SUFFICIENT TO PROVIDE COMPENSATION FOR ANY LOSS, DAMAGE, OR EXPENSE THAT MAY ARISE IN
CONNECTION WITH THE USE OF PRODUCTS OR SERVICES, EVEN IF CAUSED BY WARRANTORS’ NEGLIGENCE. THE WARRANTORS
ASSUME NO LIABILITY FOR INSTALLATION OF THE PRODUCT AND/OR INTERRUPTIONS OF THE SERVICE DUE TO STRIKES, RIOTS,
FLOODS, FIRE, AND/OR ANY CAUSE BEYOND SELLER’S CONTROL, FURTHER SUBJECT TO THE LIMITATIONS EXPRESSED IN ANY
LICENSE AGREEMENT OR OTHER AGREEMENT PROVIDED BY WARRANTORS TO PURCHASER.
THE AGREEMENT BETWEEN THE WARRANTORS AND THE PURCHASER, INCLUDING BUT NOT LIMITED TO THE TERMS AND
CONDITIONS HEREIN SHALL NOT BE GOVERNED BY THE CONVENTION FOR THE INTERNATIONAL SALE OF GOODS. WHERE
APPLICABLE, THE UNIFORM COMMERCIAL CODE AS ADOPTED BY THE STATE OF DELAWARE SHALL APPLY.
4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: IN THE EVENT THAT THE PRODUCT DOES NOT CONFORM
TO THIS WARRANTY, THE PRODUCT SHOULD BE SHIPPED OR DELIVERED FREIGHT PREPAID TO A WARRANTOR WITH EVIDENCE OF
ORIGINAL PURCHASE.
5. LEGAL REMEDIES AND DISCLAIMER: SOME JURISDICTIONS MAY NOT ALLOW, OR MAY PLACE LIMITS UPON, THE
EXCLUSION AND/OR LIMITATION OF IMPLIED WARRANTIES, INCIDENTAL DAMAGES AND/OR CONSEQUENTIAL DAMAGES
FOR SOME TYPES OF GOODS OR PRODUCTS SOLD TO CONSUMERS AND/OR THE USE OF INDEMNIFICATION TERMS. THUS, THE
EXCLUSIONS, INDEMNIFICATION TERMS AND LIMITATIONS SET OUT ABOVE MAY NOT APPLY, OR MAY BE LIMITED IN THEIR
APPLICATION, TO YOU. IF THE IMPLIED WARRANTIES CAN NOT BE EXCLUDED, AND THE APPLICABLE LAW PERMITS LIMITING
THE DURATION OF IMPLIED WARRANTIES, THEN THE IMPLIED WARRANTIES HEREIN ARE TO BE LIMITED TO THE SAME DURATION
AS THE APPLICABLE WRITTEN WARRANTY OR WARRANTIES HEREIN. THE WARRANTY OR WARRANTIES HEREIN MAY GIVE
YOU SPECIFIC LEGAL RIGHTS THAT WILL DEPEND UPON THE APPLICABLE LAW. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS
DEPENDING UPON THE LAW IN YOUR JURISDICTION.
6. CHOICE OF FORUM AND CHOICE OF LAW: IN THE EVENT THAT A DISPUTE ARISES OUT OF OR IN CONNECTION WITH THIS
LIMITED WARRANTY, THEN ANY CLAIMS OR SUITS OF ANY KIND CONCERNING SUCH DISPUTES SHALL ONLY AND EXCLUSIVELY
BE BROUGHT IN EITHER THE COURT OF COMMON PLEAS OF DELAWARE COUNTY, PENNSYLVANIA OR THE UNITED STATES
DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA.
REGARDLESS OF THE PLACE OF CONTRACTING OR PERFORMANCE, THIS LIMITED WARRANTY AND ALL QUESTIONS RELATING TO
ITS VALIDITY, INTERPRETATION, PERFORMANCE AND ENFORCEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE
WITH THE LAWS OF THE STATE OF DELAWARE, WITHOUT REGARD TO THE PRINCIPLES OF CONFLICTS OF LAW.
Effective date 02/25/2015
PHONETICS, INC. d.b.a. SENSAPHONE
901 Tryens Road
Aston, PA 19014
Phone: 610.558.2700 Fax: 610.558.0222
www.sensaphone.com

6
Stratus EMS LCD Installation Guide
cHApteR 1: instALLAtion
intRodUction
Congratulations on your purchase of the Stratus EMS LCD display. This unit provides onsite viewing of the zone values being
monitored by the Stratus EMS Monitoring System. The device mounts easily in a 1U rack space and connects to the Stratus
EMS with the included USB cable. The Up/Down Arrows on the touchscreen allow you to scroll through the pages of infor-
mation to quickly navigate to the Zone values you may be interested in.
FEATURES
• 10” x 1” color LCD with touchscreen
• Sleek 1U Rack mount design
• Ability to locally view all monitored conditions from the Stratus EMS
•Simple interconnect via standard USB cable
TECHNICAL SUPPORT
If any questions arise upon installation or operation of the Stratus EMS, please contact the Sensaphone Technical Service
Department at 610.558.2700 and have the following information available:
• Date of purchase __________________
• Serial number __________________
Technical support is available from 8:00 AM to 5:00 PM, M-F, eastern time
ABOUT THIS MANUAL
This manual comprises the instructions necessary to install and setup the Stratus EMS LCD. You should thoroughly read this
manual to establish a basic understanding of the system and keep it as a reference.
INSTALLATION AND CONFIGURATION
PHYSICAL DESCRIPTION
The Stratus EMS LCD is housed in a 18.85” x 3.25” x 1.7” inch enclosure, which is 1 EIA rack-mount space high.
LAYOUT
The Stratus EMS LCD has a 10” x 1” LCD on the front. The rear panel contains a power connector and USB type A connec-
tor. See figure below:
‘Stratus EMS LCD - front & back’
This section provides information on:
• Operating environment
• Power Requirement
• Installation
PARTS REQUIRED
• Large Phillips Screwdriver

7
Chapter 1: Installation
OPERATING ENVIRONMENT
Before you install the Stratus EMS be sure that your operating environment meets the physical requirements of the equip-
ment.
• Operating Temperature: 32º–122º Fahrenheit (0º–50º C)
• Humidity: 5–90 %RH, non-condensing
• Power: 9VDC 1.5A (100-240VAC 50/60Hz to 9VDC 2.2A adapter included)
POWER
Connect the included 9VDC power supply to the power jack on the Stratus EMS. Plug the power adapter into a 100-240VAC
50/60Hz power outlet. The device comes with a standard U.S. style plug.
RACK MOUNT INSTALLATION
The Stratus EMS LCD can be rack mounted using the included rack mount screws. Follow the steps below:
1) Mount the Stratus EMS LCD in your rack using the four screws and a large Phillips screwdriver. Be sure to mount the
unit close to the Stratus EMS monitoring System so that the USB cable will reach. Also consider mounting the LCD in
the upper half of the rack so that it will be easier to read.
2) Connect the USB cable to the rear of the Stratus LCD and connect the other end into the Stratus EMS Monitoring
System.
3) Connect the power adapter to the jack on the rear of the unit and plug it into a power outlet.
TABLETOP INSTALLATION
The Stratus EMS can be installed on a tabletop or shelf. Follow the steps below:
1) Attach the four self-adhesive rubber feet to the four corners on the bottom of the Stratus EMS LCD.
2) Connect the USB cable to the rear of the Stratus LCD and connect the other end into the Stratus EMS Monitoring
System.
3) Connect the power adapter to the jack on the rear of the unit and plug it into a power outlet.
OPERATION
The Stratus EMS LCD will begin functioning after about 30 seconds from the time the power has been connected. If it’s suc-
cessfully communicating with the Stratus EMS you will see the words “Display Connected” “EMS Online” and “Data OK” on
the right-hand part of the screen. The display will automatically scroll the sensor values being monitored by the Stratus EMS.
You can also manually scroll through the pages using the on-screen Up/Down Arrows . The Settings ‘gear’ icon will display
network information about the Stratus EMS as well firmware versions.
In scroll mode each page will be displayed for 5 seconds before moving on to the next page. This cycle will repeat continu-
ously. If you want to stay on a particular page just touch the STOP icon and the unit will freeze on that page. Zones values
will continue to update while you remain on the page. You can use the Up/Down Arrows to move between other pages as
well. To go back into scroll mode press the circle-arrow (refresh) icon.
If you are already in scroll mode and you press the Up or Down Arrow key to a particular page, the display will remain on
that page for 15 seconds, then it will revert back to scroll mode.

8
Stratus EMS LCD Installation Guide
Appendix A: specificAtions
Display Mode: Transmissive type
Screen Size: 10.4” x 1” (264.2 x 25.8 mm) TFT Color LCD
Resolution: 1024 x 100
Color: 65K
Pixel pitch: 0.258 x 0.258 mm
Polarizer: Anti-glare
Processor: 1.4GHz 64-bit quad core, USB 2.0
Power Requirements: 9VDC 1.5A (100-240VAC 50/60Hz to 9VDC 2.2A adapter included)
Dimensions: 18.85” x 3.25” x 1.7” (479 x 83 x 43 mm)
Weight: 3 lbs. (1.36 kg)
Operating Temperature: 32° to 122°F (0-50°C)
Operating Humidity: 0-90% RH non-condensing
Enclosure: Powder-coated aluminum enclosure for 19” rack mount
RETURNING FOR REPAIR
In the event that the Stratus EMS LCD does not function properly we suggest that you do the following:
1) Record your observations regarding the Stratus EMS LCD’s malfunction.
2) Call the Technical Service Department at 877-373-2700 prior to sending the unit to Sensaphone for repair.
If the unit must be sent to Sensaphone for Servicing, please do the following:
1) Unplug the AC power supply from the wall outlet and disconnect the USB cable.
2) Carefully pack the unit to avoid damage in transit. Use the original container (if available) or a sturdy shipping box.
3) You must include the following information to avoid shipping delays:
a) Your name, address and telephone number.
b) A note explaining the problem.
4) Ship your package to the address below:
SERVICE DEPARTMENT
SENSAPHONE
901 Tryens Road Aston, PA 19014
5) Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse for damage or replacement.
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