Sense Labs Sense User manual

®

Warning
Sense is connected to dangerous voltages.
Improper use or installation can be dangerous
or even fatal. Please make sure to follow
these guidelines:
1. The installation should be conducted by
a qualied professional, according to local
electrical codes.
2. Personal protective equipment should be
worn when installing a current sensor on a
conductor exposing hazardous live voltages.
If the current sensors are used in a manner
other than specied, the safety protection
provided may be impaired.
3. Do not try to open the Sense monitor,
touch any internal parts, or try to repair it.
4. If you believe the monitor, sensors, or
cables may have been damaged, do not try
to use them.
5. Use the Sense monitor only in the United
States and Canada, and only with a 60Hz
120V/240V split phase system.
6. Install the Sense monitor where it will not
be exposed to direct sunlight or extremely
low or high temperatures. No exposure to
water. RH < 90%; Elevation < 2000 meters;
Temperature 0 - 68°C.
Legal
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
Operation is subject to these conditions:
1. It may not cause harmful interference.
2. It must accept any interference received,
including interference that may cause
undesired operation. If it is not installed and
used as per the instructions, it may cause
interference which is harmful to wireless
communications. There is no guarantee that
interference will not occur in a particular
installation. If it does cause interference we
recommend: reorienting or relocating the
receiving antenna, or increasing the separation
between the device and the receiver.
3. Patents: sense.com/patents
Questions?
Contact help.sense.com.
Designed by Sense in Cambridge, MA
©2019 Sense Labs, Inc.
USC
Certied to CSA STD C22.2 No. 61010-1
Conforms to UL STD 2808
Conforms to UL STD 61010-1
Conforms to UL STD 61010-2-032
Conforms to CAN ICES-3(B)/NMB-3(B)

Sense monitor
External mounting kit*
Screws only for external use
Instructions
1. Install the Sense monitor
2. Install app at sense.com/app
3. Tap “Get Started” in the app
4. Use the app to complete setup
Antenna assembly
Power cable
Current sensors

OFF
01 Turn o power
Open your electrical panel and turn o
your main breaker. This helps protect
you during installation. Don't forget
your ashlight!
If you have solar, turn o your inverter.
Refer to the solar installation guide for
setup instructions.

OFF
Warning: The
service mains are
always live!
02 Remove panel cover
Remove the screws securing the panel
cover to access the circuit breakers.

03 Find a spot for your Sense
The Sense monitor is designed to t
within your main panel. Find an open
spot that works for you.
What if there is no room?
Use the mounting bracket provided.
See more installation congurations
at help.sense.com.
Warning: The
service mains are
always live!

04 Install the antenna
Using the back of a screwdriver, punch
out the knockout cover in the electrical
panel. Then, insert the antenna.
Extension cable knobExtension cableInsertAntenna Knob

05 Connect
Connect the power cable, current
sensors, and antenna to the Sense
monitor. Be sure to insert the sensor
into the outer port. The middle port
is for solar sensors.

As a safety
precaution, rst plug
the sensors into the
Sense monitor.
06 Connect the current sensors
Clamp the sensors around the service
mains so that both labels are facing
the same direction. The direction of
the sensors does not matter, as long as
they are the same.

07 Connect the power
Connect the black wire and the red wire to
an empty 240V breaker and the white wire
to the neutral bus bar. Sense draws less
than 0.1A, so you should use the smallest
240V breaker available for your panel.
Don’t have an empty breaker?
Connect to an existing or add a new
240V breaker. Do not use a tandem
breaker, unless it is 240V. Learn more
at help.sense.com.
Breaker Neutral

08 Close the panel
Replace the panel cover carefully to
ensure that there is no pressure on the
sensor clamps that would cause them
to open. Label the Sense breakers
with the sticker.
Doing electrical work?
Reattach each sensor to
the same service main as before to
avoid disrupting device detection.

09 Turn power on, wait for chime
Once the panel is closed, turn the main
breaker back on, and listen for one of the
sounds listed below. It will take about a
minute before hearing a sound. Visit
help.sense.com for sound samples and
troubleshooting information.
Moving? Take Sense with you.
Using the app, reset your data. Follow
all safety precautions. Turn o power to
the main breaker. Disconnect the sensors
from the service mains. Disconnect all
cables from the monitor. Remove the
antenna and disconnect the power cable.
Success Chime
Installation looks good!
Sense is ready for setup.
Repeating Beep
There is an installation problem.
Check cable connections.
No Sound
The Sense monitor cannot start.
Check power cable connections.

10 Use the app to complete setup
Install the Sense app by visiting sense.com/app.
Click “Get Started” and follow the on-screen
instructions. The app will guide you through the
Wi-Fi setup and account creation process.
100%9:41 AM
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Hall light
Porch
Today 3,825
WA T T S
312:45
Tea kettle on
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Hall lights turned on

MUSR-PRNT-08.02 - RGB
Technical Specications
Sense is a home energy monitoring device.
It is used to measure the current and
voltage on the service mains. It monitors
two phases of 110/120VAC. If installed
outside, it must be kept dry and within
specied temperature ranges.
Current Sensor Specications
CAT IV 250V 200A max
Cable length: 46” | Inside diameter: 0.95”
May be used on uninsulated conductors
Monitor Specications
Compatibility: 120VAC (90v-130v)
Power Use: < 5 Watts, 0.1 amps
Wi-Fi: 2.4 GHz 802.11b/g/n
Size: 137mm x 66mm x 32mm
Weight: 200g
Climate Specications
RH <90%; IPx0 rating
Temperature: 0-68ºC
Elevation < 2,000m
Caution: The Sense monitor should be installed
by a qualied professional. Before installing,
please read and review the safety warnings.

See what’s up. Know what’s on.
™