Supervised myActive Alert Mode Instruction Sheet Rev 0
Mytrex, Inc. Page 1 of 2 October 14, 2016
The elegance of the myActive Alert is the simplicity of having only two modes of operation. Those two
modes function as follows:
SHIPPING MODE
Shipping mode is to help preserve the battery life of the myActive alert by only accepting input from the
HELP button and suspending the mode it was previously set to.
1. myActive Alert buttons are shipped from the factory in Shipping mode.
2. Press and hold down the myActive Alert button for three seconds to disable Shipping mode.
PLEASE NOTE: Once the myActive Alert has exited shipping mode it will not be
able to re-enter shipping mode.
SUPERVISED FALL DETECT MODE
The supervised version of the myActive Alert transmits a check-in or supervisory transmission every six
(6) hours. If no transmission is received after 24 hours, the MXD or MXD3G will send a report to the
central station.
Detecting a Fall
When the algorithms determine a fall may have occurred, the LED begins to flash slowly. A few
seconds later the LED will flash quicker. Within a few seconds the LED will turn on steady and a
FALL ALERT signal is transmitted to the PERS. A red LED indicates low battery and green
indicates a good battery. During the FALL ALERT signal transmission, the LED will always
illuminate steady for approximately two seconds. Note: Due to the many types of falls that
can occur, the user should always press the HELP button whenever help is needed and
not rely solely upon the determination of the fall detection algorithms.
Sending a HELP ALERT Signal
To send a HELP ALERT signal to the PERS, press and release the HELP button on the face of
the myActive Alert. The signal for help is transmitted as soon as the button is pressed and will
continue to transmit for an additional two seconds after releasing the HELP button. The LED
will illuminate for the entire duration of the signal transmission.
Clearing the FALL ALERT
When the algorithms determine a fall may have occurred, the LED begins to flash slowly. While
the LED is flashing, the algorithms continue to monitor movement. Transmission of the FALL
ALERT signal is prohibited and the LED is turned off if the algorithms determine the user has
taken three steps. Once the LED turns on steady, the FALL ALERT signal cannot be cancelled.
Battery Monitoring
The myActive Alert periodically monitors the internal battery voltage. If the voltage is below a
certain threshold, a LOW BATTERY signal is transmitted to the PERS. Once a low battery is
reported, the myActive Alert should be replaced within two weeks.