Shark ICZ300UK Series User manual

ICZ300UK
ICZ300UKT
Series
INSTRUCTIONS
sharkclean.co.uk
Anti Hair Wrap,
DuoClean® & PowerFins™
Cordless Upright
with Powered Lift-Away®

This marking indicates that this product should not be disposed of with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmentally safe recycling.
CONTENTS
THANK YOU FOR PURCHASING
the Shark Anti Hair Wrap, DuoClean & PowerFins Cordless Upright with Powered Lift-Away
Product Registration2 Important Safety Instructions4 Getting To Know Your Shark Anti Hair Wrap & DuoClean Cordless Upright with Powered Lift-Away 6 Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Charging Your Lithium ION Power Pack Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Charge Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Operating the Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Maintaining Your Vacuum Cleaner 11 Emptying the Dust Cup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Cleaning the Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Maintaining the Brush-roll. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Maintaining the Soft Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Checking for Blockages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Accessories 16 Troubleshooting Guide18 Guarantee 20 Battery Guarantee 21
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE This instruction manual is designed to help you get a complete understanding of your new Shark Anti Hair Wrap, DuoClean & PowerFins Cordless Upright with Powered Lift-Away. If you have any questions, please call the Customer Service line on 0800 862 0453. TECHNICAL SPECIFICATIONS Voltage: 28.8V Body Watts: 450W
TIP: You can nd the model and serial numbers on the QR code label which is located on the back of the unit and the battery.
RECORD THIS INFORMATION Model Number:  Date of Purchase (Keep receipt):  Store of Purchase:  sharkclean.co.uk/register-guarantee 0800 862 0453 Scan QR code using mobile device To benet from your product's extended guarantee, simply register your purchase at: Please note, products purchased directly from Shark are automatically registered.
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BATTERY PACK 29 The battery is the power source for
the vacuum. Carefully read and follow all charging instructions.
30 To prevent unintentional starting, ensure
the vacuum is powered obefore picking up or carrying the vacuum.
DO NOT
carry the appliance with your
nger on the power switch.
31
Use only the charger supplied with the unit. Use of an incorrect charger may result in no charging, and/or unsafe conditions. A charger that is suitable for one type of battery pack may create a risk of re when used with another battery pack.
32 Keep the battery away from all metal
objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of re or burns.
33 Under abusive conditions, liquid may
be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, ush with water. If liquid contacts eyes, seek medical help.
34 Battery should not be stored at
temperatures below 37.4°F (3°C) or above 104°F (40°C) to maintain long-term battery life.
35
DO NOT
charge battery at temperatures
below 50°F (10°C) or above 104°F (40°C). 36 Store the appliance indoors. DO NOT use
or store it below 37.4°F (3°C). Ensure the appliance is at room temperature before operating.
37
DO NOT
expose the battery to re
or temperatures above 265°F (130°C) as it may cause explosion. 38 Follow all charging instructions.
DO NOT
charge the battery at temperatures below 50°F (10°C) or above 104°F (40°C). Charging improperly or at temperatures not in the specied range may damage the battery and increase the risk of re.
39 Disconnect the battery pack from
the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
THE FLOOR NOZZLE, WAND, AND HANDHELD VACUUM CONTAIN ELECTRICAL CONNECTIONS: 1. This vacuum consists of a motorised
nozzle, wand, and handheld vacuum. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
2. Before each use, carefully inspect all parts
for any damage. If a part is damaged, discontinue use.
3. Use only identical replacement parts. 4. This vacuum contains no serviceable parts. 5. Use only as described in this manual.
DO NOT use the vacuum for any purpose other than those described in this manual.
6. With the exception of the lters and dust
cup, DO NOT expose any parts of the vacuum to water or other liquids.
7 DO NOT allow the appliance to be used by
children. Keep the appliance and its cord out of reach of children. Do not allow to be used as a toy. Close supervision is necessary when used near children.
GENERAL USE 8 This appliance can be used by persons
with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance should not be done by children.
9 Always turn othe vacuum before
connecting or disconnecting any current carrying hoses, motorised nozzles,
chargers, batteries, or other electrical or mechanical parts.
10 DO NOT handle plug or vacuum with
wet hands.
11 DO NOT use without dust cup, lters, and
brush-roll in place.
12 Only use Shark
®
branded lters and
accessories. Damage caused by non-Shark lters and accessories may not be covered by the warranty.
13 DO NOT put any objects into nozzle
or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airow.
14 DO NOT use if nozzle or accessory airow is
restricted. If the air paths or the motorised oor nozzle become blocked, turn the vacuum o. Remove all obstructions before you turn on the unit again.
15 Keep nozzle and all vacuum openings away
from hair, face, ngers, uncovered feet, or loose clothing.
16 DO NOT use if vacuum is not working as it
should, or has been dropped, damaged, left outdoors, or dropped into water.
17 Use extra care when cleaning on stairs. 18 DO NOT leave the vacuum unattended while
powered on.
19 When powered on, keep the vacuum moving
over the carpet surface at all times to avoid damaging the carpet bres.
20 If you have delicate or wool carpets,
particularly loop pile, please try the vacuum on a hidden area rst to ensure the spinning brush-rolls do not damage or unpick carpet bres.
21 DO NOT use to pick up:
a) Liquids b) Large objects c) Hard or sharp objects (glass, nails, screws, or coins) d) Large quantities of dust (including drywall, replace ash, or embers). DO NOT use as an attachment to power tools for dust collection. e) Smoking or burning objects (hot coals, cigarette butts, or matches) f) Flammable or combustible materials (lighter uid, petrol, or kerosene) g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)
22 DO NOT use in the following areas:
a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may contain explosive or toxic fumes or vapours (lighter uid, petrol, kerosene, paint, paint thinners, mothproong substances, or ammable dust)
23 Turn othe vacuum before plugging in or
unplugging the charger.
24 Turn othe vacuum before any adjustment,
cleaning, maintenance or troubleshooting.
25 During cleaning or routine maintenance,
DO NOT cut anything other than hair, bres, or string wrapped around the brush-roll.
26 Allow all lters to air-dry completely before
replacing in the vacuum to prevent liquid from being drawn into electric parts.
27 DO NOT modify or attempt to repair
the vacuum or the battery yourself, except as indicated in this manual. DO NOT use the battery or vacuum if it has been modied or damaged. Damaged or modied batteries may exhibit unpredictable behavior resulting in re, explosion or risk of injury.
28
Always turn othis appliance before
connecting or disconnecting motorised nozzle or hand tool.
WARNING
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:
IMPORTANT SAFETY INSTRUCTIONS FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM To reduce the risk of shock and unintended operation, turn opower and remove the ION Power Pack battery before servicing NOTE: If you have delicate or wool carpets, particularly loop pile, please try the vacuum on a hidden area rst to ensure the spinning brush-rolls do not damage or unpick carpet bres
SAVE THESE INSTRUCTIONS
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ASSEMBLY
(Click)
1
(Click)
2
(Click)
(Click)
4
3
(Click)
(Click)
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3 WAYS TO CHARGE THE LITHIUM-ION BATTERY
OUT OF VACUUM IN CHARGING CRADLE
NOTE: Only one charger is provided. NOTE: When using the cradle, insert the charger plug into the port and rotate to lock into place. The battery will not charge unless the charger is locked into place.
To remove the battery for charging, lift the handle on top of the battery and pull up. The battery must be charged before rst use.
A complete charge takes approximately
3.5 hours. IMPORTANT: When charging, connect the charger to the port rst, then plug the charger into plug socket.
1. Insert wand into oor nozzle. 2. Insert handle into wand.
3. Align the bottom of pod onto the rails on the front of the neck of the oor nozzle.
Slide pod down the rails until it clicks into place.
4. Connect hose to back of pod, and attach hose clip onto wand. 5. Insert charged battery into pod with the handle toward the back until it clicks.
To ensure proper insertion, the handle on battery must be down.
IMPORTANT: For proper operation, ensure all connections are securely clicked into place.
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Full Charge
Nearly Full
Mid Charge
Low Charge
Charging: One light ashes
TEMPERATURE ISSUE: FIRST AND THIRD INDICATOR LIGHTS FLASHING ALTERNATELY
NOTE: The battery must be charged before rst use. A complete charge takes approximately 3.5 hours. NOTE: The indicator light will shut o5 minutes after reaching full charge.
Charge Indicator
Light
TOP OF BATTERY
CHARGE INDICATOR LIGHTS
If the rst and third indicator lights are ashing alternately, the battery temperature is not optimal. If this happens when charging, leave the battery plugged in and charging will resume once temperature reaches optimal level.
OPERATING THE VACUUM
OPERATING THE VACUUM
POD, HANDLE, AND WAND ARE DETACHABLE
Press the Wand Release button until it clicks, then pull up on wand to detach from the oor nozzle.
DETACH THE WAND
Pull the Handle Release trigger to detach the handle from the wand.
DETACH THE HANDLE
Press LIFT-AWAY button on handle and lift pod ooor nozzle.
DETACH THE POD
TIP: See next page for all the dierent ways you can use your vacuum.
Press power button to turn on or othe vacuum.
To vacuum in hard oor mode, press the oor select button until the hard oor icon ( ) illuminates.
The brush-rolls will spin slowly to clean bare oors and small area rugs.
Press the ( ) button
to toggle between Eco, Deep clean mode and Boost modes. To save battery power, select Eco mode. For everyday cleaning power, select Deep Clean Mode. For an extra burst of power, select Boost mode.
To vacuum in carpet mode, press the oor select button until the carpet icon ( )
illuminates. The brush-rolls will spin faster to pick up debris below the surface of your carpets.
SETTINGS
POWER ON/OFF HARD FLOOR
SETTING SUCTION MODESCARPET SETTING
Suction Speeds
O Eco Deep Clean Mode Boost
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MAINTENANCE
EMPTYING THE DUST CUP
To remove Dust Cup, pinch and pull side tabs. Tilt dust cup away from the vacuum cleaner, then lift to remove.
To reinstall dust cup, place bottom into pod and then tilt dust cup toward the wand until it clicks into place.
Press lower button to open bottom of dust cup.
To remove collected debris from Lint Screen, press top button and lift handle to open top of dust cup.
IMPORTANT: Remove the battery before performing any maintenance. To remove, lift the handle on top of the battery and pull up.
VERSATILE FLOOR-TO-CEILING CLEANING
For cleaning carpets and hard oors. To activate brush-roll, step on oor nozzle and tilt handle back.
Use Powered Lift-Away to reach under furniture to clean carpets and hard oors.
POWERED LIFT-AWAY
UPRIGHT
Use the wand in Lift-Away mode for more reach when cleaning above-oor areas like coving or skirting boards.
LIFT-AWAY WITH WAND
Use the handle in Lift-Away mode for more detailed cleaning of above-oor areas like upholstery, window sills or stairs.
LIFT-AWAY WITH HANDLE
OPERATING THE VACUUM
ABOVE-FLOOR
Use the wand in Above-Floor Mode for quick jobs above shoulder height.
With pod attached, detach the wand from the oor nozzle.
Use the handle in Above-Floor Mode for quick jobs othe oor.
With pod attached, detach the handle from the wand.
ABOVE-FLOOR
NOTE: See previous page for instructions on how to detach the pod, wand, and handle.
Lint
Screen
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NOTE: To order replacement parts and filters, visit sharkclean.co.uk.
Replacement Pre-Motor Filter and Frame
Replacement Post-Motor filter
Rinse and replace the post-motor lter every year to maintain your vacuum's suction power. IMPORTANT: Rinse Post-Motor Filter with lukewarm water ONLY. DO NOT use soap. Allow to air-dry for at least 24 hours before reinstalling. DO NOT scrub Post-Motor Filter. Follow the previous instructions for removing lters. The Foam Filter should be replaced every 2.5 years, and the Post-Motor Filter should be replaced every 3 years, subject to frequency of use.
MAINTENANCE
CLEANING POST-MOTOR FILTER (ONCE A YEAR)
REPLACING FILTERS
1. Pull up on Post-Motor Filter access tab to
remove.
2. Rinse lter with lukewarm water ONLY and leave
to air-dry at least 24 hours before reinstalling.
3. When dry, reinsert Post-Motor Filter and press
down until it clicks into place.
Note: Battery must be removed before Post-Motor Filter can be removed.
P
u
l
l
t
o
A
c
c
e
s
s
F
i
l
t
e
r
Post-Motor
Filter
1. Slide down lter door release button. 2. Tilt lter door and lift o.
3. Remove lter from pod. Pull ofoam lter.
4. Rinse foam lter and lter frame with lukewarm
water ONLY and leave to air-dry for at least 24 hours before reinstalling.
5. Once completely dry, reinsert foam lter on
lter frame.
6. Holding the pull tabs, push the lter back
into the pod.
7. Reinsert bottom of lter door into slots on
pod. Tilt door to close, pressing until it clicks into place.
Regularly rinse and replace the pre-motor lters to maintain your vacuum's suction power. IMPORTANT:
To prevent damage, rinse lters with lukewarm water
ONLY
.
DO NOT
use soap. Allow lters
to air-dry for at least 24 hours before replacing them in the vacuum to prevent liquid from being drawn into electricparts.
MAINTENANCE
CLEANING PRE-MOTOR FILTER (ONCE A MONTH)
Clean
Filters
Monthly
Filter
Frame
Foam
Filter
Filter
Door
Your vacuum comes equipped with three lters located on the vacuum pod: two Pre-Motor Filters (one is a lter frame) and one Post-Motor Filter to capture and trap dust and debris.
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NOTE: To order replacement parts and filters, visit sharkclean.co.uk.
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brush-roll. 1. Turn othe vacuum. 2. Using a coin, turn locks counterclockwise to
open, then lift ocover to access brush-roll.
3. Clear airway of blockages.
4. Replace cover by sliding inserts into slots,
then pressing down rmly on all sides before turning locks clockwise to close. There will be an audible click once the locks are secured.
1. Slide Eject Roller button forward. 2. To remove Soft Roller, pull the tab on the right. 3. Tap loose debris othe Soft Roller. Use a dry
towel to wipe clean, or to remove any hair or bres caught in the teeth behind the Soft Roller.
4. Rinse as needed. Use ONLY lukewarm water,
and leave to air-dry completely for at least 24 hours.
5. When dry, insert the left end of the roller rst,
then push the right end into place with the word Front facing forward.
SOFT ROLLER
CLEANING OR REPLACING BRUSH-ROLLS CHECKING FOR BLOCKAGES
Detach hose from vacuum pod, and check opening on back of pod for blockages.
Detach wand from oor nozzle and handle, and check both ends of wand for blockages.
Detach handle from wand and hose from the vacuum pod, and check openings for blockages.
Detach dust cup from vacuum pod. Empty dust cup, remove debris from lint screen, and check for blockages.
Detach wand from oor nozzle. Tilt nozzle neck back to straighten the airway, and remove any blockages.
NOTE: Turn off vacuum and remove battery before checking for blockages
IMPORTANT:
DO NOT use sharp or metal objects to clear blockages.
BRUSH-ROLL
TURN LOCKS LIFT COVER
MAINTENANCEMAINTENANCE
NOTE: Anti Hair Wrap Technology removes hair from your brush-roll continuously as you vacuum. At times you may see small amounts of hair around the brush-roll – simply continue vacuuming and the comb and suction will remove the hair as you clean.
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ACrevice Tool
BDusting Brush
CWide Upholstery Tool
DMotorised Pet Tool (certain models only)
EAccessory Bag
FLithium-Ion Battery
GCharging Cord
HBattery Charging Cradle
AFlexi Crevice Tool
B2in1 Duster Crevice Tool
CMulti-Surface Tool
DAnti-Allergen Dust Brush
EUpholstery Tool
FUnder-Appliance Wand
GCar Maintenance Kit
ADDITIONAL ACCESSORIES
NOTE: Not all accessories come with all units. Please see the top ap of your box for your unit's conguration. To order additional accessories, visit sharkclean.co.uk.
ACCESSORIES INCLUDED
A E
D
GC
B F
C
EA
B F
G
D H
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TROUBLESHOOTING
TROUBLESHOOTING
Vacuum is not picking up debris. No suction or light suction. • Ensure handle, hose, dust cup, and wand
are all securely connected onto the unit.
• Check lters to see if they need cleaning.
Follow instructions for rinsing and completely air-drying the lters before reinserting them in the vacuum.
• Dust cup may be full; empty dust cup. • Check wand, hose, hose connections,
nozzle and accessories for blockages; clear blockages if required.
• Check oor nozzle for blockages;
clear blockages if required.
• Remove any string, carpet bres, or hair
that may be wrapped around the brush-roll and Soft Roller or trapped behind the Soft Roller.
Vacuum lifts rugs. • Turn ovacuum, and move it away from
any obstruction. Turn on vacuum and tilt handle back to activate brush-roll.
• Check that vacuum is in Extended Runtime
mode and/or try Floor mode.
• Turn othe unit to disengage the brush-
roll and restart with the Power button.
Brush-roll/Soft Roller does not spin. • If Brush-roll Indicator Light on the oor
nozzle turns red, the brush-roll and/or Soft Roller have stopped spinning. Immediately turn oand remove battery from vacuum pod and remove blockage before reconnecting and turning vacuum back on. If light turns green, the blockage has been successfully cleared.
• If headlights are not illuminated, there is
a connection issue between the hose, pod, wand, and nozzle. Try disconnecting the pieces and then reconnecting them, sliding in each one until it clicks securely into place.
Vacuum turns oon its own or will not turn on. There are several possible reasons for the vacuum cleaner turning oon its own, including blockages, battery issues, and overheating. If the vacuum cleaner turns oon its own, perform the following steps: 1. Check battery indicator lights to see if
battery needs to be recharged. If it does not need charging, turn othe vacuum cleaner and remove battery.
2. Empty dust cup and clean lters. 3. Check wand, accessories, and inlet openings and remove any blockages. 4. Allow unit and battery to cool for at
least 45 minutes, until it returns to room temperature.
5. Return battery to vacuum and press Power button. Dust cup will not latch onto unit • The dust cup will not latch if the pod is not
inserted properly onto the unit. Align the bottom of pod onto the rails on the front of the neck of the oor nozzle. Slide pod down the rails until it clicks into place.
Battery not charging. • Batteries outside of optimal temperature
range may not begin charging immediately. Move to room temperature area and/or allow battery to cool before charging.
• Please review battery runtimes in the Operating the Vacuum section. • When charging with the cradle, ensure
battery is pressed all the way down onto cradle and that charge indicator lights illuminate.
• Battery life expectancy is at least two years
and batteries come with a two-year limited guarantee subject to registration.
• When charging with the cradle ensure the
charger is inserted and then rotated to lock it into place. Battery will not charge unless the charger is locked into place.
Battery not inserting into vacuum. • Make sure handle is down before pushing battery securely into place. • Make sure Post-Motor Filter is securely
clicked into place prior to inserting the battery.
BATTERY REMOVAL AND DISPOSAL This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery. When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid waste stream. Return spent battery to an authorised recycling centre or to retailer for recycling. Contact your local recycling centre for information on where to drop othe spentbattery.
LIGHT INDICATOR WHAT IT MEANS
ERROR CODE E6 AND RED LED FILTER ICON ILLUMINATES
The Red LED icon in the center of the UI will light up when a Blockage is detected. Turn ounit and remove blockage.
ERROR CODE E3 will be displayed for overheating
Unit temperature is high. Turn ovacuum and wait for approximately 45 minutes. While unit is cooling, clear any blockages. Filters may also need to be cleaned. See Maintenance Section.
FIRST and THIRD BATTERY INDICATOR LIGHTS ash alternately
Battery temperature is not optimal, so charging is temporarily paused. Leave battery plugged in and charging will resume soon.
Part Fault Error code display on UI
No Start E2 Overheat E3
Hand Overcurrent E4
Vacuum Short E5
Overspeed E6 System Comm Error E7
Nozzle Nozzle Overheat F8
Nozzle Short F1
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