Shark SONIC DUO KD450RW User manual

WWW.SHARKSONICDUO.COM
KD450RW
OWNER’S GUIDE
SONIC DUO®
Carpet, Wood & Hard Floor Cleaner

1-800-798-7398
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
1. Use the system only for its intended use.
2. DO NOT use outdoors.
3. DO NOT leave the appliance unattended when
plugged in. Always turn the appliance off (O) and
unplug the power cord from the electrical outlet
when not in use and before servicing.
4. Turn off all controls before unplugging.
5. DO NOT allow to be used as a toy. Close attention
is necessary when used by or near children, pets or
plants.
6. Use only as described in this manual.
7. Use only manufacturer’s recommended accessories.
8. DO NOT use with damaged cord or plug. If the
appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, return the appliance to EURO-PRO Operating
LLC for examination and repair. Incorrect re-assembly
or repair can cause a risk of electrical shock or injury
to persons when the appliance is used.
9. To protect against a risk of electric shock, DO NOT
immerse the appliance into water or any other liquids.
10. DO NOT handle the plug or the appliance with wet
hands or operate the appliance without shoes.
11. DO NOT pull or carry by cord, use the power cord
as a handle, close a door on the cord, or pull the
cord around sharp edges or corners. Do not run the
appliance over the power cord. Keep the power cord
away from heated surfaces.
12. DO NOT unplug by pulling on the power cord. To
unplug, grasp the plug not the power cord. Do not
use extension cords or outlets with inadequate
current carrying capacity.
13. DO NOT use for space heating purposes.
IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
WHEN USING YOUR SHARK®SONIC DUO®,
BASIC SAFETY PRECAUTIONS SHOULD
ALWAYS BE FOLLOWED, INCLUDING THE
FOLLOWING:
READ ALL INSTRUCTIONS BEFORE USING
YOUR SHARK®SONIC DUO®CARPET, WOOD &
HARD FLOOR CLEANER.
POLARIZED PLUG:
This appliance has a polarized plug (one blade is wider
than the other). As a safety feature, this plug will fit into
a polarized outlet only one way. If the plug does not fit
fully into the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician. Do not attempt to
defeat this safety feature.
CAUTION: Keep all Shark®branded cleaners and
polishes out of the reach of children. Eye irritant. Should
some of the Shark®branded cleaners and polishes be
rubbed or splashed into the eyes, wash out thoroughly with
water. If irritation continues, contact a physician. In case of
ingestion, drink 16 FL. oz. (2 cups) of water.

www.sharksonicduo.com
14. DO NOT put any objects into openings. Do not use
with any opening that is blocked.
15. DO NOT put hands or feet under the Sonic Duo®.
16. Keep hair, loose clothing, fingers, and all parts of the
body away from openings and moving parts.
17. Use ONLY on flat, horizontal surfaces. Do not use on
walls, counters or windows.
18. To reduce the risk of fire and electric shock -
use ONLY Shark®’s cleaning, polishing and
carpet cleaning solutions intended for use with
thisappliance.
19. DO NOT add any cleaning solutions in the Shark®
Sonic Duo®other than Shark®’s Carpet Cleaner
and Hard Floor Cleaner. The Wood & Hard Floor
Polish should never be run through the Sonic
Duo®. It will cause clogging. Use of other scented
perfumes, oils or any other chemicals added to the
solution used in this appliance may damage or clog
the unit and void the warranty.
20. DO NOT mix other cleaners with Shark®’s Carpet
Cleaner and Hard Floor Cleaner as this could affect
the effectiveness of the appliance.
21. DO NOT use the Sonic Duo®to clean up or absorb
flammable or combustible materials.
22. NEVER LEAVE THE SONIC DUO® IN ONE SPOT
ON ANY SURFACE FOR ANY PERIOD OF TIME
WHEN A CLEANING OR POLISHING PAD IS
ATTACHED OR WITH THE APPLIANCE TURNED
ON AS THIS WILL DAMAGE YOUR FLOORS.
23. When cleaning the Sonic Duo®, unplug the power
cord from the electrical outlet, and clean with a dry
or damp cloth. Do not pour water or use alcohol,
benzene or paint thinner on the unit.
24. Unplug the appliance before attaching or removing
the pads.
25. Extreme caution should be exercised when using
this appliance to clean stairs.
26. Never use the Sonic Duo®without the carpet pad,
cleaning hard floor pad or polishing pad attached.
27. Keep your work area well lit.
28. Store the Sonic Duo®indoors in a cool, dry place.
29. To avoid circuit overload, do not operate another
appliance on the same socket (circuit) as the
Sonic Duo®.
30. If an extension cord is absolutely necessary, an
extension cord rated a minimum of 15 ampere,
14 gauge cord should be used. Cords rated for
less amperage may overheat. Care should be
taken to arrange cord so that it cannot be pulled
ortrippedover.
31. This appliance is provided with double insulation. Use
only identical replacement parts. See instructions for
servicing of double-insulated appliances.
WARNING: Your Sonic Duo®is designed
to clean hard floor and carpet surfaces. Do not
use on wood or tile floors that are highly worn,
unfinished or have a wax or oil finish. Surfaces that
have been treated with wax or some no wax floors
may be damaged by the cleaning and polishing
solutions therefore it is always recommended to test
an isolated area of the surface to be cleaned before
proceeding. You should always check the use and
care instructions from the floor manufacturer.
Always check with the carpet manufacturer
or distributer before using the Shark®Carpet
Pretreater or the Carpet Cleaner. To determine the
colorfastness of any carpet -especially with reds or
blues - take a clean, moist towel and gently rub a
small area in an inconspicuous area. If color comes
off the towel, you may need to have the carpets
cleaned professionally.
SAVE THESE
INSTRUCTIONS

1-800-798-7398
Servicing of double-insulated appliances:
A double-insulated appliance is marked with one or more of the following: The words “double-insulation” or “double-
insulated” or the double insulation symbol (square within a square).
In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is
provided on a double-insulated appliance, nor should a means for grounding be added to the appliance. Servicing a
double-insulated appliance requires extreme care and knowledge of the system, and should be done only by qualified
service personnel. Replacement parts for a double-insulated appliance must be identical to the parts they replace.
This manual covers model numbers:
KD450RW 26
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz.
Power: 96 Watts
Euro-Pro, Shark, Sonic Duo and Rotator are trademarks of Euro-Pro
Operating LLC. All other brand names may be trademarks of their
respective owners.

1www.sharksonicduo.com
Contents
Getting Started....................................................................................................................... 2
Using Your Sonic Duo®Carpet, Wood & Hard Floor Cleaner ..................................................... 4
Cleaning Your Carpets....................................................................................................... 4
Regular Cleaning.......................................................................................................... 4
High Traffic Area Cleaning............................................................................................. 5
Spot & Stain Cleaning................................................................................................... 7
Cleaning Your Hard Floors ................................................................................................. 8
Polishing Your Hard Floors................................................................................................. 9
Care and Maintenance ......................................................................................................... 12
Ordering Replacement Parts ................................................................................................. 13
Troubleshooting Guide.......................................................................................................... 14
Warranty ............................................................................................................................. 15
Thank you for
purchasing the
Shark®Sonic Duo®
Carpet, Wood & Hard
Floor Cleaner.

21-800-798-7398
Getting Started
gCarpet Cleaner
hCarpet / Rug Cleaning Pad
iCarpet Pretreater
jCarpet Scrub ‘n Stain®Pad
kHard Floor Cleaner
lHard Floor Cleaning Pad
mWood & Hard Floor Polish
n Hard Floor Polishing Pad
NOTE: Optional accessories are available
for purchase at www.sharksonicduo.com
or by calling 1-800-798-7398.
a
mn
Optional Accessories
aHandle
bSpray Button
cOn/Off/Hi/Low Button
dSonic Duo®Scrub Head
eHeadlights
fSpray Nozzle
b
d
e
f
c
k
i
gh
l
j

3www.sharksonicduo.com
IMPORTANT: Always make sure that the Sonic
Duo®is UNPLUGGED from the wall when not in
use. Never remove the cleaning solution or remove
the Sonic Duo®pad when the appliance is plugged
into the wall. Use ONLY Shark®’s Carpet Cleaner or
Hard Floor Cleaner in the Sonic Duo®. The addition
of other chemicals or cleaning solutions may
damage the appliance, void the warranty and could
be unsafe for you and your family.
WARNING: The Wood & Hard Floor Polish should
never be put through the Sonic Duo®. It will cause
clogging in the system.
ASSEMBLY
1Insert the handle into the neck of the main body of
the Sonic Duo®. Push the mop handle and main
body of the appliance together until you hear it
“click” into place. (Fig. 1)
2Hold the power cord and wrap it around the cord
holders. (Fig. 2)
3 Place the Hard Floor Cleaning Pad, the Hard Floor
Polishing Pad, the Carpet/Rug Cleaning Pad or the
Carpet Scrub’n Stain®Pad on the floor ensuring that
the Velcro®side is facing up.
(Fig. 3, Fig. 4, Fig. 5, Fig. 6)
4Place the Sonic Duo®unit on top of the Hard Floor
Cleaning Pad, the Hard Floor Polishing Pad, the
Carpet/Rug Cleaning Pad or the Carpet
Scrub ‘n Stain®Pad. (Fig. 3, Fig. 4, Fig. 5, Fig. 6)
fig. 1
fig. 2
fig. 3
Hard Floor Cleaning Pad Hard Floor Polishing Pad
Carpet Scrub ‘n Stain® Pad
fig. 4
fig. 5 fig. 6
Carpet/Rug Cleaning Pad

41-800-798-7398
Cleaning Your Carpets
The Sonic Duo®comes with the Carpet Cleaner. The
Sonic Duo®also has a second Carpet Mode (II) that
should be used when cleaning carpets. Please note
that not all carpets react to the Sonic Duo®the same
way. Some carpets will require more time and cleaning
solution than others.
REGULAR CLEANING
Step 1:
1Vacuum your carpets and/or area rugs to remove
any loose dirt, dust, or debris that may have
accumulated in the carpet.
Step 2:
2Attach the Carpet/Rug Cleaning Pad to the bottom
of the Sonic Duo®. This pad has a “Purple” trim
and tag that says Carpet/Rug Cleaning Pad. Attach
the pad as shown in (Fig. 7) – the tag should be
positioned toward the back of the Sonic Duo®.
3Insert the Carpet Cleaner into the unit. Push it down
to make sure that it is well inserted. You will hear an
audible “Click” when the Bottle is inserted properly.
(Fig. 8)
IMPORTANT: Always check with the carpet manufacturer or distributer before using the Shark
®
Carpet Pretreater
or the Carpet Cleaner. To determine the colorfastness of any carpet -especially with reds or blues - take a clean,
moist towel and gently rub a small area in an inconspicuous area. If color comes off on the towel, you should
discontinue use.
Using Your Sonic Duo®Carpet, Wood & Hard Floor Cleaner
4Twist the quick cord release holder to unwrap
the power cord completely. (Fig. 9) Plug into an
electrical outlet and slide the “ON/OFF” button to
turn the Sonic Duo®on. Select the faster Carpet
Mode (II). (Fig. 10)
5Lightly step on the back of the scrubbing head to
release the handle.
WARNING: Never stand on the Sonic Duo®.
6Begin cleaning by pressing the Spray Button to
apply the cleaning solution to the carpet that is to be
cleaned. (Fig. 11) Spray the solution continuously
while pushing the unit forward and then pulling it
backward until the area to be cleaned is damp.
fig. 10
fig. 7
fig. 9
fig. 8
fig. 11

5www.sharksonicduo.com
NOTE: The first time that you use the Sonic Duo®
there may be air in the system causing a delay for
the solution to come out of the spray nozzle. Hold
the spray button down for 5 to 10 seconds until you
see the solution spray out.
7Using the same back and forth motion, continue
go over the area a few times without spray. Work
your way through the room or area being cleaned
methodically. Repeat as necessary until the entire
carpeted area has been cleaned. No rinsing
isrequired.
8If the Carpet Cleaner is empty, you can replace it
with a new bottle at any time as long as the Sonic
Duo®is unplugged from the outlet.
9Once finished, step on the tag of the Carpet/Rug
Cleaning Pad and lift the unit to remove the Carpet/
Rug Cleaning Pad from the Sonic Duo®.(Fig. 12)
Let the carpet dry thoroughly and then vacuum.
Visit www.sharkclean.com for other great quick
cleaning products to complement your Sonic Duo®,
such as the Shark®Rotator®vacuums.
fig. 12
HIGH TRAFFIC AREA CLEANING
Step 1:
1Vacuum your carpets and/or area rugs to remove
any loose dirt, dust, or debris that may have
accumulated in your carpet.
Step 2:
2Twist the quick cord release holder to unwrap
the power cord completely. (Fig 9) Plug into an
electrical outlet and slide the “ON/OFF” button to
turn the Sonic Duo®on. Select the faster Carpet
Mode (II). (Fig 10)
3Lightly step on the back of the scrubbing head to
release the handle.
4Liberally spray the Carpet Pretreater to pretreat the
area. Spray the entire area until saturated and let sit
for 3-5 minutes.
5Attach the Carpet Scrub ‘n Stain® Pad to the bottom
of the Sonic Duo®. This pad has a “Blue” trim and
tag that labelled Carpet Scrub ‘n Stain®Pad. Attach
the pad as shown in (Fig. 13) – the tag should be
positioned toward the back of the Sonic Duo®.
6Go over the Pretreated High Traffic Area with the
Sonic Duo®and the Carpet Scrub ‘n Stain® Pad
using a forward then back motion. Continue to go
over the area until most of the Pretreater has been
absorbed by the Carpet Scrub ‘n Stain® Pad. The
area will be damp, but not wet.
Step 3:
7Attach the Carpet/Rug Cleaning Pad to the bottom
of the Sonic Duo®. This pad has a “Purple” trim
and tag that is labelled Carpet/Rug Cleaning Pad.
Attach the pad as shown in (Fig. 7) – the tag should
be positioned toward the back of the Sonic Duo®.
fig. 13

61-800-798-7398
10 Using the same back and forth motion, continue to
go over the same area without spray. For heavily
soiled high traffic areas or dingier carpets you
may need to go over the area for several minutes,
spraying periodically. Spray more solution as
needed while cleaning. Repeat as necessary until
the entire carpeted area has been cleaned. No
rinsing is required.
11 If the Carpet Cleaner is empty, you can replace it
with a new bottle at any time as long as the Sonic
Duo®is unplugged from the outlet.
12 Once finished, step on the tag of the Carpet/
Rug Cleaning Pad and lift the unit to remove the
Carpet/Rug Cleaning Pad from the Sonic Duo®.
(Fig. 16) Let the carpet dry thoroughly and then
vacuum.
*More solution generally yields a better result, but
be sure not to over-wet.
8Insert the Carpet Cleaner into the unit. Push it down
to make sure that it is well inserted. You will hear an
audible “Click” when the bottle is inserted properly.
(Fig. 14)
WARNING: Never stand on the Sonic Duo®.
9Begin cleaning by pressing the Spray Button to
apply the cleaning solution to the carpet that is to be
cleaned. (Fig. 15) Spray the solution continuously
while pushing the unit forward and then pulling it
backward several times until the area to be cleaned
is saturated*.
NOTE: The first time that you use the Sonic Duo®
there may be air in the system causing a delay for
the solution to come out of the spray nozzle. Hold
the spray button down for 5 to 10 seconds until you
see the solution spray out.
fig. 14 fig. 15 fig. 16
Using Your Sonic Duo
®
Carpet, Wood & Hard Floor Cleaner - cont.

7www.sharksonicduo.com
SPOT & STAIN CLEANING
Please note that not all carpets react to the Sonic Duo®
the same way. Some carpets will require more time and
cleaning solution than others.
Step 1:
1. Vacuum the stained or discolored area to remove
any loose dirt, dust, or debris that may have
accumulated in your carpet.
Step 2:
2. Begin by pretreating the stain with the Carpet
Pretreater until the stain or discoloration is fully
saturated.
3. Let sit for 5-10 minutes.
4. Use a white cloth with a blunt object to blot up the
stain.
5. You will see the stain begin to transfer from the
carpet onto the white cloth.
6. Continue to use fresh areas of the white cloth as you
blot up more and more of the stain.
7. Never rub.
8. Repeat as necessary.
Visit www.sharkclean.com for other great quick
cleaning products to complement your Sonic Duo®, such
as the Shark®Rotator®vacuums.
Frequently Asked Questions
Q. I noticed a rippling effect on the edges of my area rugs
– should I be concerned?
A. Wool are rugs sometimes have a rippling effect on
the edges after cleaning. This rippling will relax
after a few days of regular wear and usage.
Q. After using the Carpet Cleaner, my carpet feels dry and
crunchy – what can I do?
A. If your carpets feel crunchy, you likely used too
much of the Carpet Cleaner. The dry crunchy
feeling will go away after a few days of normal
wear and usage. Another pass with the vacuum
should also help break up the crunchy texture more
quickly.
Q. How can I remove tough stains?
A. Begin by treating the stain with the
Carpet
Pretreater until fully saturated. Let sit for 5-10
minutes. Next, use a white cloth with a blunt object
to blot up the stain. You will see the stain transfer
from the carpet onto the white cloth. Continue
to use fresh areas of the cloth as you blot up
more and more of the stain. Never rub. Repeat as
necessary.

81-800-798-7398
NOTE: The first time that you use the Sonic Duo®
there may be air in the system causing a delay for
the solution to come out of the spray nozzle. Hold
the spray button down for 5 to 10 seconds until you
see the solution come out.
4Lightly step on the back of the scrubbing head to
release the handle and move the agitating Sonic
Duo®back and forth over the area to clean tough,
dried on stains faster and easier.
WARNING: Never stand on the Sonic Duo®.
5Press the Spray Button to apply solution onto the
floor that is to be cleaned. (Fig. 21) Repeat until the
entire floor surface has been cleaned. No rinsing
isrequired.
6If the Hard Floor Cleaner is empty, you can replace
it at any time with a new bottle as long as the Sonic
Duo®is unplugged from the outlet.
IMPORTANT: Never leave the Sonic Duo®with a
damp/wet cleaning pad on any floor surface for any
amount of time as this may damage the floor.
7Once finished, step on the tag of the Hard Floor
Cleaning Pad and lift the unit to remove the pad from
the Sonic Duo®. (Fig. 22)
fig. 21
fig. 18
fig. 17
IMPORTANT: When cleaning, do not use the Sonic Duo®without attaching a Hard Floor Cleaning Pad and
inserting the Hard Floor Cleaner into the unit first. When polishing, do not use the Sonic Duo®without attaching
a Hard Floor Polishing Pad.
Cleaning Your Hard Floors:
1Insert the Hard Floor Cleaner into the unit upside
down. Push it down to make sure that it is well
inserted. You will hear an audible “Click” when the
bottle is inserted properly. (Fig. 17)
IMPORTANT: Do not use on unsealed wood or
unglazed ceramic floors. Do not use on wood or
tile floors that are highly worn, unfinished or have
a wax or oil finish. Surfaces that have been treated
with wax or some no wax floors may be damaged
by the cleaning and polishing solutions therefore it
is always recommended to test an isolated area of
the surface to be cleaned before proceeding. You
should always check the use and care instructions
from the floor manufacturer.
IMPORTANT: Make sure the floors are swept or
vacuumed before using the Sonic Duo®.
Visit www.sharkclean.com for other great quick
cleaning products to complement your Sonic Duo®,
such as the Shark®Rotator®vacuums.
2Twist the quick release cord holder to unwrap the
power cord completely. (Fig. 18)
Plug into an electrical outlet and slide the “On/Off”
button down to turn the Sonic Duo®on. Use “I
Low” setting for hard floor cleaning. (Fig. 19)
3Make sure that the Hard Floor Cleaning Pad is
attached to the Sonic Duo®. This pad has a
“Green” trim and the tag says “Hard Floor Cleaning
Pad”. Attach the side of the Cleaning Pad with the
tag to the back of the Sonic Duo®.(Fig. 20)
fig. 19
fig. 22
fig. 20
Using Your Sonic Duo
®
Carpet, Wood & Hard Floor Cleaner - cont.

9www.sharksonicduo.com
Frequently Asked Questions
Q. My Sonic Duo®leaves a foam on hard floors.
A. The Sonic Duo®Hard Floor Cleaning Pad is likely
too saturated. Replace it with a clean, dry pad.
Q. My floors appear cloudy after cleaning.
A. The Sonic Duo®Hard Floor Cleaning Pad may be
dirty. Change the pad.
OR
A. The Sonic Duo®Hard Floor Cleaning Pad was
washed with a powder detergent and may be
damaged and require replacement. Never use
powder detergents. Only use liquid detergent to
launder the cleaning pads.
OR
A. The Sonic Duo®may have been left in the same
spot for too long with a wet cleaning pad. Never
leave the unit with a wet pad in one spot for
toolong.
OR
A. This may be leftover from past cleaners that were
used on the floor surface. Use the Sonic Duo®a
few more times and see if the leftover cloudiness is
removed. If this does not work, we suggest rinsing
the floor with water and letting it dry. One or more
rinses generally removes the residue. A more
stubborn case may require you to rinse the floor
with a mix of one part vinegar to 2 parts water. Then
use the Sonic Duo®again with a clean pad.
IMPORTANT: NEVER run the Wood & Hard Floor
Polish through the Sonic Duo®unit.
Polishing Your Hard Floors:
(may not be included)
1Vacuum the floor to remove all loose dirt, dust
and grit from the floor surface. For best results,
we recommend that you clean the floor using the
Shark®Hard Floor Cleaner first and allow time to
dry before polishing.
2Attach the Hard Floor Polishing Pad to the bottom of
the Sonic Duo®. This pad has a “Orange” trim and
the “Orange” tag says “Hard Floor Polishing Pad”.
(Fig. 23)
3Lightly step on the back of the scrubbing head to
release the handle.
WARNING: Never stand on the Sonic Duo®.
4Carefully, squirt a liberal amount of the Floor Polish
onto an area of the floor to be polished and place the
polishing pad over it before you start the unit. Make
sure that the polishing pad is saturated and then
squirt the polish in 5’x5’ sections. (Fig. 24)
fig. 23
(may not be included)
fig. 24
(may not be included)

10 1-800-798-7398
IMPORTANT: Do not use on unsealed wood or
unglazed ceramic floors. Do not use on wood or
tile floors that are highly worn, unfinished or have
a wax or oil finish. Surfaces that have been treated
with wax or some no wax floors may be damaged by
the cleaning and polishing solutions therefore it is
always recommended to test an isolated area of the
surface to be cleaned or polished before proceeding.
You should check the use and care instructions from
the floor manufacturer before cleaning or polishing.
IMPORTANT: Use only Shark®Wood & Hard
Floor Polish.
Frequently Asked Questions
(may not be included):
Q. Polishing has left my floors streaky or spotty.
A. You should go over the streaky or spotty area with
more polish. Always leave the area looking very
wet, never dry.
Q. There is a footprint, smudge or uneven spot after or
during polishing.
A. You should add more polish to any problem areas
during polishing. Always leave the area looking
very wet, never dry.
Q. I accidentally ran the Shark®Wood & Hard Floor
Polish through the Sonic Duo®and now it is not
workingproperly.
A. Shark®Wood & Hard Floor Polish should always
be squirted directly onto the floor. Call Customer
Service at 1-800-798-7398 for additional
assistance if necessary.
5Turn the On/Off button to “On (I Low)” setting.
Always squirt the floor polish from a height of 6
inches above the floor to avoid splashing the polish
over the floor. One 28 oz. bottle is enough to cover
425 square feet. (Fig. 25)
6Use the Sonic Duo®to spread the polish evenly
over the floor. Do not go over an applied area too
frequently. Always leave an area looking wet. If a
section begins to look dry while polishing, add more
Wood & Hard Floor Polish to the area. Repeat until
the whole area has been polished.
7When going from section to section, do not lift the
Sonic Duo®to move it, always slide it to the next
section. No rinsing is required.
8Allow the Wood & Hard Floor Polish to dry for at
least 1 hour in light traffic areas and a complete 24
hours for the polish to cure before returning to heavy
traffic areas.
9When finished, turn the unit off and slide and lift the
Sonic Duo®to remove it from the area that was just
polished. Lay the Sonic Duo®on its side and remove
the Hard Floor Polishing Pad by hand. (Fig. 26)
NOTE: Depending on the amount of traffic your
floors sustain, Shark®recommends polishing every
2 months. Touch up high traffic areas as needed
in-between full floor polishes.
IMPORTANT: NEVER run the Wood & Hard Floor Polish through the Sonic Duo®unit.
fig. 25
fig. 26
Using Your Sonic Duo
®
Carpet, Wood & Hard Floor Cleaner - cont.
(may not be included)

11www.sharksonicduo.com
General Tips:
• Change the Wood & Hard Floor Cleaning Pad frequently for best results.
• Always vacuum floors and carpets before cleaning or polishing.
• If you notice any uneven areas or streaking, DO NOT go over the same area with more polish if the floor has begun
to dry. Wait until the floor polish has totally dried for approximately a day before going over it again with more
polish.
• Never lift the Sonic Duo®up at the end of a section of flooring that has been polished. Always slide the unit off
the floor and then remove the pad.
• When polishing, you should always leave each section looking wet, never dry, before going to the next section.
• Try the Carpet Pretreater to eliminate your toughest stains. Just spray the solution onto the stain until saturated,
allow 5-10 minutes to set and then blot up the stain with a white cloth or towel. Never scrub the stain, only blot.
Pad Consumption
Hard Floor Cleaning Pad Replace after 20 washes
Hard Floor Polishing Pad Replace after 20 washes
Carpet/Rug Cleaning Pad Replace after 20 washes
Carpet Scrub ‘n Stain® Pad Replace after 20 washes
Cleaner Consumption / Usage
Hard Floor Cleaner Use as necessary.
Wood & Hard Floor Polish (may not be included) Use 28 oz. solution per 425 sq. ft. (approximately)
Carpet Pretreater Fully saturate a spot or stain before blotting
Carpet Cleaner Dampen carpet fully

12 1-800-798-7398
Care and Maintenance
AFTER USE AND STORAGE
1When you have finished using the Sonic Duo®,
unplug the cord from the outlet and remove the pad
from the unit.
2Store the Shark®Sonic Duo®in the upright
position without the pads on and the unit away from
children or high traffic areas.
3The cleaner bottles can be recycled when empty.
DO NOT reuse.
CARE FOR YOUR CARPET/RUG CLEANING PAD, CARPET
SCRUB ‘n STAIN® PAD, HARD FLOOR CLEANING PAD AND
HARD FLOOR POLISHING PAD
NOTE: Please note that the Hard Floor Polishing Pad
must be rinsed immediately after use and before being
machine washed with the other pads.
1We recommend washing your Sonic Duo®cleaning
and polishing pads separately from other fabrics to
avoid picking up lint. Only use liquid detergent (no
powder detergent). Do not use any fabric softeners
or bleach. Line dry or dry on a low dryer setting.
2If there are loose threads on the cleaning or
polishing pad, carefully cut the thread with scissors.
Do not pull on them or cut at the base. (Fig. 29)
fig. 27

13www.sharksonicduo.com
To order additional parts and accessories, feel free to
contact us at www.sharksonicduo.com or call
1-800-798-7398.
NOTE: Some parts may be available at your local retailer.
Contact customer service for any other servicing.
Ordering Replacement Parts
1
2
3
4
75
6
PART PART NO.
1Hard Floor Cleaning Pad P131WHF
232 oz. Hard Floor Cleaner XDYHF32
3Hard Floor Polishing Pad P133WSH
428 oz. Wood & Hard Floor Polish XSHCB04N
5Carpet/Rug Cleaning Pad P132WN
632 oz. Carpet Cleaner XDYCP032
7Carpet Scrub ‘n Stain®Pad P138SSCN
8
23 oz. Carpet Pretreater XRUB907N
8

14 1-800-798-7398
Troubleshooting Guide
PROBLEM POSSIBLE REASONS & SOLUTIONS
Sonic Duo®is squirting
foam from the spray
nozzle.
1. The Cleaner Bottle is not firmly inserted into the unit. Make sure that you hear an audible
“Click” when you insert the Cleaner Bottle into the appliance.
2. There may be air in the system. Hold down the spray button for 5 to 10 seconds to flush the
system.
Sonic Duo®doesn’t
spray.
1. Make sure that the Cleaner Bottle is inserted all the way in. You should hear an audible
“Click” when inserted.
2. Check that there is enough cleaning solution in the Cleaner Bottle. If not, replace it with a
new bottle.
3. There may be air in the system. Hold down the spray button for 5 to 10 seconds until solution
comes out of the spray nozzle.
Sonic Duo®turns off
when the handle is
lowered.
1. The Sonic Duo®automatically turns off when the handle is lowered to low. This is a safety
mechanism to ensure that the machine will turn off if it is dropped. To keep the Sonic Duo®on
when cleaning under low profile items, simply twist the handle to the left or right and engage
the swivel. When the handle is swivelled and lowered, the Sonic Duo®will remain on.
The Cleaner Bottle fell
out.
1. The Sonic Duo®is not meant to be turned upside down. When upside-down, the Cleaner
Bottle is at risk for falling out of its cradle. Please do not turn the Sonic Duo®upside-down.
If it is necessary to turn the unit upside-down, remove the Cleaner Bottle first.
Sonic Duo®turns off
on its own.
This unit is equipped with an automatic protector. If for some reason your appliance overheats,
the protector will automatically turn the unit off. Should this occur, perform the following steps to
restart the appliance:
1. Move the switch to the “O” (Off) position.
2. Unplug.
3. Allow the unit to cool for around 45 minutes.
4. Plug in.
5. Turn the switch on to restart.
Note: If appliance still does not start, contact Customer Service at:1-800-798-7398.

15www.sharksonicduo.com
FIVE (5) YEARS LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of
five (5) years from the date of the original purchase, when utilized for normal household use, subject to the following
conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid. For assistance with warranty service options or
customer support, please call our customer care and product specialists at 1 [phone] or visit our website
www.sharksonicduo.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace
it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight. *
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our
option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with
or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent
handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects
caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts,
which have been performed by a repair person not authorized by EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional
warranties. The responsibility of EURO-PRO Operating LLC warranty if any, is limited to the specific obligations
expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for
incidental or consequential damages of any nature whatsoever. Some states/provinces do not permit the exclusion or
limitation of incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date
and to attach tag to item before packing with your name, complete address and phone number with a
note giving purchase information, model number and what you believe is the problem with the item. We
recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the
outside of your package “ATTENTION CUSTOMER SERVICE”.
Product Registration
Please visit www.sharksonicduo.com or call 1-800-798-7398 to register your new Shark®product within ten
(10) days of purchase. You will be asked to provide the store name, date of purchase and model number along
with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering
you acknowledge to have read and understood the instructions for use, and warnings set forth in the
accompanying instructions.

Euro-Pro Operating LLC
US: Newton, MA 02459
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
www.sharksonicduo.com
Copyright © Euro-Pro Operating LLC 2014
Euro-Pro, Shark, Sonic Duo, Scrub’n Stain and Rotator are trademarks
of Euro-Pro Operating LLC. All other brand names may be trademarks of their
respective owners.
Illustrations may differ from actual product. We are constantly striving to improve our
products, therefore the specifications contained herein are subject to change without
notice.
KD450RW_E_140724_6