Shark V3700 series User manual

OWNER’S GUIDE

V3700 Series

www.sharkninjamanuals.com

21-800-798-7398

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WARNING:

TO REDUCE THE RISK OF FIRE, ELECTRIC

SHOCK OR INJURY:

1. DO NOT charge this unit outdoors.

2. DO NOT use outdoors or on wet surfaces.

3. Use ONLY as described in this manual. Use only

manufacturer’s recommended attachments.

4. Unplug from electrical outlet when not in use and

before servicing.

5. DO NOT use with damaged cord or plug.

6. DO NOT use if the appliance is not working, has

been dropped, dropped into water, damaged or left

outdoors.

7. NO SERVICEABLE PARTS. Incorrect re-assembly

or repair can cause a risk of electrical shock or injury

to persons when the appliance is used. Contact

Customer Service.

8. DO NOT abuse the charger cord. Never carry the

charger or base by the cord or yank to disconnect

from an outlet; instead grasp the charger and pull to

disconnect.

9. Keep charger cord away from heated surfaces.

10. This product includes Lithium Ion batteries. Batteries

must be recycled or disposed of properly. Do not

incinerate batteries or expose to high temperatures,

as they may explode.

11. DO NOT handle plug or appliance with wet hands.

12. DO NOT put any object into openings. Do not use

with brush roll blocked; keep free of ﬁbre, lint,

hair and anything that may prevent brush roll from

working.

13. Keep hair, loose clothing, ﬁngers, and all parts of

body away from openings and moving parts.

14. DO NOT pick up anything that is burning or smoking,

such as cigarettes, matches, or hot ashes.

WHEN USING YOUR SHARK®CORDLESS

SWEEPER, BASIC SAFETY PRECAUTIONS

SHOULD ALWAYS BE FOLLOWED, INCLUDING

THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING

YOUR SHARK®CORDLESS SWEEPER.

IMPORTANT: This appliance is not intended for use

by persons with reduced physical, sensory or mental

capabilities, or lack of experience and knowledge,

unless they have been given supervision or instruction

concerning use of the appliance by a person

responsible for their safety.

Children shall not use or play with this appliance.

Close supervision is necessary to keep appliance out

of reach of children during use.

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15. Use extra care when cleaning on stairs.

16. DO NOT use to pick up ﬂammable or combustible

liquids such as gasoline or use in areas where they

may be present.

17. Read and follow all labels, operational and marking

instructions.

18. DO NOT use charger with an extension cord. Plug

charger directly into an electrical outlet. Use charger

only in a standard (100-240V~, 50/60Hz) electrical

outlet.

19. DO NOT use the Cordless Sweeper without dust cup

in place.

20 Store the Cordless Sweeper indoors. Store the

appliance after use to prevent accidents.

21. Discontinue use if the battery runtime changes

abruptly or battery has white residual (venting) near

positive terminal or the cell is deformed or leaked.

22. Use only on dry, indoor surfaces.

23. DO NOT use for any purpose other than described in

this user’s guide.

24. DO NOT attempt to use the charger with any other

product or attempt to charge this product with

another charger. Use only charger (CHV3700BS/

CHV3700EUK/CHV3700EU) supplied with this

Cordless Sweeper.

25. The charger converts the 100-240V AC voltage to

safety extra-low voltage.

26. The Cordless Sweeper must be disconnected from

the power supply when removing the battery.

TO MAXIMISE THE LIFE OF YOUR LITHIUM

ION BATTERIES:

1. Charge for 5 hours before initial use.

2. DO NOT store unit with the charging adapter

attached and plugged in.

3. DO NOT store in areas of high temperature or

humidity.

4. Use only the charger supplied with the product.

If other chargers are used, the batteries can fail

causing damage to the battery, product, or personal

property.

5. Do not attempt to replace the battery with another

manufacturer or different battery chemistry

(alkaline). The battery is designed speciﬁcally for

this product. The battery part number for this

product is XBAT3700.

NOTE: Li-Ion batteries have a long useful life but

at some time they will need to be replaced. To

purchase replacement batteries, visit

www.sharkclean.eu.

To remove and replace the batteries, refer to

“Removing and Replacing the Battery” section on

page 11.

NOTE: The Power Switch must be switched in the

“Off” position in order to charge the unit. If the

charging indicator does not light, press the On/Off

button once.

IMPORTANT: This appliance contains Li-Ion

batteries. The batteries must be recycled or

disposed of in accordance with local regulations.

The batteries must be removed from the appliance

before it is scrapped. Please consult your local

recycling centre for more information.

SAVE THESE INSTRUCTIONS

41-800-798-7398

IMPORTANT: Before you can start using your new Cordless

Sweeper, charge it for 5 hours.

NOTE: The charging adapter will be shipped inside the

packaging.

ASSEMBLE

1Insert the lower handle

extension tube (the shortest of

the three tubes) into the head

connector (a). Then assemble

the other two extension tubes

and insert the assembly into the

lower handle extension tube (b).

Now attach the upper handle to

the top extension tube. (Fig. 1)

Fig. 1

Fig. 2 Fig. 3

QUICK START

CLEAN

2Pull back on the handle and

press lightly on the body of the

unit with your foot to engage the

steering. (Fig. 2)

3Using your foot, press the power

button and push the unit forward

over the surface you wish to

clean. (Fig. 3)

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EMPTY

4When you’re ﬁnished cleaning,

pull the dust container straight

out from the side. (Fig. 4)

NOTE: Be careful not to

accidentally turn the unit on.

Fig. 5

Fig. 4

5Empty dust container contents.

(Fig. 5) If desired, you may rinse

with water to clean the dust

container - but dry thoroughly

before replacing. When ﬁnished,

replace the dust container.

61-800-798-7398

THIS MANUAL COVERS MODEL NUMBER:

V3700***** 32

TECHNICAL SPECIFICATIONS

Voltage: 3.6V

Power: 12 Watts

Charger Output: 6.0V 650mA

Euro-Pro and Shark are trademarks of Euro-Pro Operating LLC. All

other brand names may be trademarks of their respective owners.

This appliance complies with the WEEE-Directive 2012/19/EU on the disposal of electrical and electronic

equipment (WEEE).

This marking indicates that this product should not be disposed with other household wastes throughout

the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal

(especially the battery), recycle it responsibly to promote the sustainable reuse of material sources. To

return your used device, please use the return and collection systems or contact the retailer where this

product was purchased. They can take this product for environmental safe recycling.

This appliance complies with the European directives for electromagnetic compatibility (EMC) 2004/108/EC and its

revisions, as well as Low Voltage Directive (LVD) 2006/95/EC and its revisions.

Li-Ion

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Contents

Assembly ....................................................................................................8

Charging Your Shark®Cordless Sweeper .......................................................9

Using Your Shark®Cordless Sweeper ............................................................9

Emptying the Dust Container.......................................................................10

Maintenance..............................................................................................11

Troubleshooting Guide................................................................................12

Ordering Replacement Parts .......................................................................12

Warranty ...................................................................................................14

Thank you for

purchasing the Shark®

Cordless Sweeper.

81-800-798-7398

ASSEMBLY OF YOUR FLOOR

AND CARPET SWEEPER:

NOTE: The charging adapter will

be shipped inside the packaging.

IMPORTANT: Charge the

batteries for 5 hours before

using the unit for the ﬁrst time.

See page 5 for instructions on

charging your unit.

COMPONENTS:

AMain Unit

BPower Button

CDust Container

DUpper Handle

EExtension Tubes (x2)

FLower Handle Extension Tube

GHead Connector

H Charging Adapter

ASSEMBLY

1Insert the lower handle extension

tube (the shortest of the three

tubes) into the head connector.

Then assemble the other two

extension tubes and insert the

assembly into the lower handle

extension tube. Now attach

the upper handle to the top

extension tube. (Fig. 1)

Fig. 1

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1Always make sure that the unit

is turned off. (Fig. 2)

2Insert the charger plug into the

hole on the back of the unit. Plug

the charger into a wall outlet.

The light next to the power

button will illuminate when the

unit is charging. If the unit is

plugged in and the light is not

illuminated, press the power

button once. The light should

now be illuminated indicating

that the unit is charging. (Fig. 3)

Once the charge is completed,

the light will go off.

Fig. 4

CHARGING YOUR SHARK®CORDLESS SWEEPER

3Charge the battery for 5 hours

before initial use and 5 hours

for each recharge. Our Cordless

Sweeper is powered by Li-Ion

batteries that need this time to

build up their charge. Once the

charge is complete, the LED will

illuminate green.

4For best battery performance,

remove the charging adapter

from the unit after the charging

period has completed. Storing

the unit with the adapter

attached and plugged in will

reduce the battery life.

IMPORTANT: Although

many adapters look similar,

it’s important to use only the

adapter that came with the unit

(CHV3700BS/CHV3700EUK/

CHV3700EU).

NOTE: The charging light will

ﬂash if the battery power is low.

Fig. 2 Fig. 3

4Do not use the unit to pick

up pieces of string or fabrics.

Do not use the unit to clean

tasselled or frayed carpets.

1Press the power button to

start the unit. When ﬁnished

cleaning, press the power

button again to turn the unit off.

(Fig. 4)

USING YOUR SHARK®CORDLESS SWEEPER

2Do not use the unit to pick up

liquids or clean wet ﬂoors.

3Do not use the unit on concrete,

tar or other rough surfaces.

OFF

10 1-800-798-7398

1To achieve the best

performance, empty the dust

container after each use. Pull

the dust container straight out

from the side. (Fig. 5)

NOTE: Be careful not to

accidentally turn the unit on.

EMPTYING THE DUST CONTAINER

2Empty dust container contents.

(Fig. 6) If desired, you may rinse

with water to clean the dust

container - but dry thoroughly

before replacing.

3Re-insert the dust container into

the unit. (Fig. 7)

Fig. 5 Fig. 6 Fig. 7

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CAUTION: Do not clean the unit

while it is charging.

1Once a month, wipe down the

unit with a dry cloth, including

the area under the dust

container. Wipe away any hair,

ﬁbre or other dirt that may have

built up in the chamber and on

the rotating brush. Do not use

any harsh cleaner or chemicals.

2Do not immerse the unit in

water.

CLEANING THE ROTATING

BRUSH

1Pull the dust container straight

out from the side of the unit to

remove. (Fig. 5)

2Turn the unit upside down. Be

careful not to accidentally turn

the unit on!

3Remove all hair, string or ﬁbres

wrapped around the brush bar.

Using a pair of scissors, carefully

cut along the raised guide to

remove anything wound around

the brush bar. Avoid damaging

or cutting the bristles. (Fig. 8)

Fig. 8

Fig. 11

Fig. 12

MAINTENANCE

4Use a coin to remove the trap

door if you need to remove the

brushroll to either clean it or

replace it. (Fig. 9)

REMOVING AND REPLACING

THE BATTERY

NOTE: Make sure the charging

adaptor is not connected to

the sweeper when removing or

replacing the batteries.

NOTE: If uncertain as to how

to remove your battery pack,

we suggest you take the unit

to a reputable small appliance

service technician to have this

service performed.

1Make sure the unit is off. If not,

press the power button once to

turn the unit “OFF”. (Fig. 10)

2Turn the unit upside down.

3Push in the locking tab and lift

off the battery compartment

cover. (Fig. 11)

4Carefully lift out the battery

pack and disconnect the wire

terminals by pressing on the

latch and pulling apart the wire

terminal connectors. (Fig. 12)

5Remove the battery pack.

(Fig. 12)

6Connect the wire terminal from the

unit to the wire terminal connector

of the new Shark®battery pack

(XBAT3700) and replace the

battery pack into the unit.

7Replace the battery

compartment cover.

8Please call customer service at

1-800-798-7398 if you have

any problems removing the

battery pack.

IMPORTANT: This appliance

contains Li-Ion batteries. The

batteries must be recycled or

disposed of in accordance with

local regulations. Please consult

your local recycling centre for

more information.

WARNING: Never use ordinary

batteries for replacement as

these may leak and cause

damage. Use only battery pack

XBAT3700 for replacement.

LI-ION BATTERY

MUST BE RECYCLED

OR DISPOSED OF

PROPERLY

Fig. 9

Fig. 10

OFF

12 1-800-798-7398

TROUBLESHOOTING GUIDE

REPLACEMENT PARTS

AXBAT3700 Battery Pack

BCHV3700BS/CHV3700EUK/CHV3700EU AC Adapter

To order any of the above replacement parts, go to www.sharkninjamanuals.com or call 1-800-798-7398.

ORDERING REPLACEMENT PARTS

PROBLEM POSSIBLE REASONS AND SUGGESTED SOLUTION

The unit will not operate or the

charging light is ﬂashing

Batteries need to be recharged.

Batteries are dead and need to be replaced.

There is no power in the electrical outlet supplying the charging adapter.

Try to charge using a different outlet.

Ensure the wire terminal connectors on the battery pack are securely

attached.

If the unit still doesn’t work, call Customer Service at 1-800-798-7398.

The unit will not pick up Empty the dust container.

Recharge the battery.

Dust is escaping from the unit Empty the dust container.

Ensure that the dust container is properly in place.

The rotating brush will not pick up Check for and remove any excessive material on the brush roll or in the

bottom of the unit.

Empty the dust container.

The unit will not charge Press the power button once to turn the unit “OFF”.

There is no power in the electrical outlet supplying the charging adapter.

Try to charge using a different outlet.

Ensure the wire terminal connectors on the battery pack are securely

attached.

Charging adapter may not be working. Call Customer Service at

1-800-798-7398.

Batteries are dead and need to be replaced.

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NOTES

14 1-800-798-7398

WARRANTY & PRODUCT REGISTRATION

Product Registration

Please visit www.sharkninjamanuals.com or call 1-800-798-7398 to register your new Shark®product within ten (10)

days of purchase. You will be asked to provide the store name, date of purchase and model number along with your

name and address.

The registration will enable us to contact you in the unlikely event of a product safety notiﬁcation. By registering you

acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying

instructions.

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of

one (1) year from the date of purchase when utilised for normal household use, subject to the following conditions,

exclusions and exceptions.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option.

This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or

used for commercial purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling

or damage due to faulty packaging or mishandling in transit. This Limited Warranty does not cover damage or defects

caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which

have been performed by a repair person not authorised by EURO-PRO Operating LLC.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period,

return the complete appliance and accessories, freight prepaid. For assistance with warranty service options or customer

support, please call our customer care and product specialists at , call 1 (800) 798-7398 or visit our website

www.sharkninjamanuals.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it

free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight. *

This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or

conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the speciﬁc obligations

expressly assumed by it under the terms of this Limited Warranty. In no event is EURO-PRO Operating LLC liable for

incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or

limitation of incidental or consequential damages, so the above may not apply to you.

This Limited Warranty gives you speciﬁc legal rights, and you may also have other rights which vary from state to state

or from province to province.

*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date

and to attach tag to item before packing with your name, complete address and phone number with a

note giving purchase information, model number and what you believe is the problem with the item. We

recommend you insure the package (as damage in shipping is not covered by your Limited Warranty). Mark

the outside of your package “ATTENTION CUSTOMER SERVICE”.

**THIS WARRANTY IS FOR ALL COUNTRIES EXCEPT GERMANY**

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Product Registration

Please visit www.sharkninjamanuals.com or call 1-800-798-7398 to register your new Shark®product within ten (10)

days of purchase. You will be asked to provide the store name, date of purchase and model number along with your

name and address.

The registration will enable us to contact you in the unlikely event of a product safety notiﬁcation. By registering you

acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying

instructions.

TWO (2) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of

two (2) years from the date of purchase when utilised for normal household use, subject to the following conditions,