SharkNinja Operating Foodi BG500A Series User manual

XL GRILL
ninjakitchen.com
BG500A
Series
OWNER’S GUIDE

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CONTENTS
THANK YOU
for purchasing the Ninja® Foodi™ XL Grill
Important Safeguards .................................4
Parts ................................................6
Getting to Know Your Ninja® Foodi™XL Grill ..............7
Function Buttons ........................................7
Operating Buttons .......................................7
Before First Use .......................................7
Using Your Ninja Foodi XL Grill..........................8
Splatter Shield ...........................................8
GrillControl Technology...................................8
Batch Grilling ............................................8
Cooking Functions .......................................9
Grill .................................................9
Air Crisp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Roast ...............................................11
Bake ................................................12
Dehydrate ...........................................13
Troubleshooting .....................................14
Cleaning Your Ninja Foodi XL Grill ...................... 15
Replacement Parts ................................... 15
Warranty ............................................ 16
TECHNICAL SPECIFICATIONS
Voltage: 120V~ 60Hz
Watts: 1760W
TIP: You can find the model and serial
numbers on the QR code label on the
back of the unit by the power cord.
RECORD THIS INFORMATION
Model Number: �����������������
Serial Number: ������������������
Date of Purchase: ����������������
(Keep receipt)
Store of Purchase: ���������������
REGISTER YOUR PURCHASE
registeryourninja.com
Scan QR code using mobile device

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IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
When using electrical appliances, basic safety precautions should always
be followed, including the following:
WARNING
1 This appliance can be used by persons
with reduced physical, sensory or
mental capabilities or lack of experience
and knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way and
understand the hazards involved.
2 Keep the appliance and its cord out of
reach of children. DO NOT allow the
appliance to be used by children. Close
supervision is necessary when used
near children.
3 This appliance is for household use only.
DO NOT use this appliance for anything
other than its intended use. DO NOT use
in moving vehicles or boats. DO NOT
use outdoors. Misuse may cause injury.
4 Ensure the surface is level, clean and dry.
DO NOT place the appliance near the
edge of a countertop during operation.
5 ALWAYS ensure the appliance is
properly assembled before use.
6 When using this appliance, provide
at least 6 inches (15.25 cm) of space
above and on all sides for air circulation.
7 DO NOT use an extension cord. A short
power-supply cord is used to reduce
the risk of children grabbing the cord or
becoming entangled and to reduce the
risk of people tripping over a longer cord.
8 To protect against electrical shock DO
NOT immerse cord, plugs, or main unit
housing in water or other liquid.
9 DO NOT use the appliance if there is
damage to the power cord or plug.
Regularly inspect the appliance
and power cord. If the appliance
malfunctions or has been damaged in
any way, immediately stop use and call
Customer Service.
10 NEVER use outlet below countertop
surface level.
11 DO NOT place appliance and let cord
hang over edges of tables, counters or
touch hot surfaces.
12 Only use recommended accessories
included with this appliance or
authorized by SharkNinja. The use
of accessories or attachments not
recommended by SharkNinja may
cause a risk of fire or injury.
13 Before placing any accessory into the
cooker, ensure they are clean and dry.
14 DO NOT use the appliance without the
removable cooking pot and splatter
shield installed.
15 ALWAYS ensure hood is fully closed
before operating.
16 DO NOT move the appliance when
in use.
17 DO NOT cover the air intake vent or air
outlet vent while unit is operating. Doing
so will prevent even cooking and may
damage the unit or cause it to overheat.
18 DO NOT touch hot surfaces. Appliance
surfaces are hot during and after
operation. To prevent burns or personal
injury, A LWAYS use protective hot pads
or insulated oven mitts and use available
handles and knobs.
19 DO NOT touch accessories during or
immediately after cooking. The grill
grate and basket becomes extremely
hot during the cooking process. Avoid
physical contact while removing
the accessory from the appliance.
To prevent burns or personal injury
ALWAYS use care when interfacing
with product. Recommend use of long
handed utensil and protective hot pads
or insulated oven mitts.
20 DO NOT use this appliance for deep-frying.
21 To prevent possible illness, ALWAYS
use an external food thermometer to
check that your food is cooked to the
recommended temperatures.
22 Should a grease fire occur or the unit
emits black smoke, unplug immediately.
Wait for smoking to stop before
removing any cooking accessories.
23 Please refer to the Cleaning &
Maintenance section for regular
maintenance of the appliance.
24 To disconnect, turn unit to OFF, then
unplug from socket when not in use
and before cleaning.
25 Allow to cool before cleaning,
dissasembly, putting in or taking
off parts and storage.
26 DO NOT clean with metal scouring
pads. Pieces can break off the pad
and touch electrical parts, creating
a risk of electric shock.
27 Cleaning and user maintenance shall
not be made by children.
28 DO NOT place on or near a hot gas
or electric burner or in a heated oven.
29 Extreme caution must be used when
moving an appliance containing hot
oil or other hot liquids.
SAVE THESE INSTRUCTIONS
Indicates to read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or
substantial property damage if the warning included with this symbol is ignored.
Take care to avoid contact with hot surface. Always use hand protection to
avoid burns.
For indoor and household use only.

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PARTS
1 Remove all packaging material, promotional labels, and tape from the unit.
2 Remove all accessories from the package and read this manual carefully. Please pay
particular attention to operational instructions, warnings, and important safeguards
to avoid any injury or property damage.
3 Wash the grill grate, splatter shield, crisper basket, cleaning brush, and cooking pot
in warm, soapy water, then rinse and dry thoroughly. All accessories (except the XL
roasting rack) are dishwasher safe. NEVER clean the main unit or in the dishwasher.
BEFORE FIRST USE
FUNCTION BUTTONS
GRILL Grill indoors while creating even
char, grill marks, and grilled flavor.
AIR CRISP For crispiness and crunch with
little to no oil.
BAKE Bake cakes, treats, desserts, and more.
ROAST Tenderize meats, roast vegetables,
and more.
DEHYDRATE Dehydrate meats, fruits,
and vegetables for healthy snacks.
OPERATING BUTTONS
POWER button Once the unit is
plugged in, press the power button to
turn on the unit. Pressing it during cooking
stops the current cooking function and
turns o the unit.
Left arrows Use the up and down
arrows to the left of the display to adjust
the cooking temperature in any function or
to set the internal doneness.
Right arrows Use the up and down
arrows to the right of the display to set the
food type or to adjust the cook time when
not cooking.
START/STOP button After selecting
temperature and time, press the
START/STOP button to begin cooking.
Standby Mode If there has been no
interaction with the control panel for
10 minutes and the unit is not cooking,
the unit will go into Standby Mode and
the control panel will dim.
Preheat If the unit is preheating, it will
be indicated by a progress bar on the
display screen and the PREHEAT button
will illuminate. To turn o Preheat, press
the PREHEAT button. “Add Food” will
then display.
The control panel display shows time in an HH:MM format.
The display to the right reads 20 minutes.
Removable
Splatter Shield
Hood
Main Unit
(power cord
not shown)
Grill Grate
Crisper Basket
Cooking Pot
Control
Panel
Double-sided
Cleaning Brush
NOTE: To adjust the temperature or time
during cooking, press the up and down
arrows. The unit will then resume at
those settings.
NOTE: Additional accessories are available for purchase at ninjaaccessories.com.
XL Roasting Rack
GETTING TO KNOW YOUR NINJA® FOODI™ XL GRILL

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5 When preheating is complete, the unit
will beep and “ADD FOOD” will appear
on the display.
6 Open the hood and place ingredients on
the grill grate. Once the hood is closed,
cooking will begin and the timer will
start counting down.
7 When cook time is complete, the unit will
beep and END will appear on the display.
COOKING FUNCTIONS
Plug in the unit and press the power
button to turn it on.
Grill
1 Place the cooking pot in the unit with
the indent on the pot aligned with the
bump on the main unit. Then place the
grill grate in the pot with the handles
facing up. Ensure the splatter shield is
in place, then close the hood.
2Press the GRILL button. The default
temperature setting will display. Use the
set of arrows to the left of the display to
adjust the temperature up to MAX.
3Use the set of arrows to the right of
the display to adjust the cook time, in
1-minute increments, up to 30 minutes.
4Press START/STOP to begin
preheating.
The progress bar will begin illuminating. It
will take approximately 10 minutes for the
unit to preheat.
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USING YOUR NINJA® FOODI™ XL GRILL
GRILLCONTROL TECHNOLOGY
When using the Grill function, you will need
to select the grill grate temperature setting.
Below are recommended temperature levels
for common ingredients.
SPLATTER SHIELD
Located on the underside of the hood, the
splatter shield keeps the heating element
clean. ALWAYS ensure the splatter shield is
installed when cooking. Failure to use the
splatter shield will result in oil buildup on the
heating element, which can cause smoking.
Removing the splatter shield
Remove the splatter shield for cleaning after
every use. Once the splatter shield has
cooled completely, remove it by pushing the
upper left tab toward the back of the hood.
This will release the splatter shield, allowing
you to remove it.
Installing the splatter shield
To install, insert the splatter shield so the
grooves on the splatter shield ring match
those of the fixed heat shield ring notch
on the right. Then gently push the splatter
shield upward until it clicks into the tab on
the left side.
NOTE: The unit may produce smoke when
cooking ingredients on a hotter setting
than what is recommended. For more
cooking charts, refer to your Inspiration
Guide or visit ninjakitchen.com.
NOTE: For less smoke, we recommend
using canola, coconut, avocado,
grapeseed, or vegetable oil instead of
olive oil. Heating oil past its smoke point
can impart food with a burnt, acrid flavor.
LO
(400°F)
MED
(450°F)
HI
(500°F)
MAX
(up to 510°F)
• Bacon
• Sausages
• When
using
thick BBQ
sauce
• Frozen
meats
• Marinated/
sauced
meats
• Steaks
• Chicken
• Burgers
• Hot dogs
• Meat
kebabs
• Veggies
• Fruit
• Pizzas
• Fresh/
frozen
seafood
• Veggie
Kebabs
Switching to Grill after
using another function
If the unit is already warm from using a
dierent function, “ADD FOOD” may appear
on the screen immediately. We recommend
allowing the grill grate to heat up for at least
6 minutes before placing ingredients on it.
BATCH GRILLING
When grilling more than two consecutive
batches of food, it is recommended
that you empty the fat/oil from the
removable cooking pot. It is also HIGHLY
recommended to clean the splatter shield
in between uses. This will help prevent
grease from burning and causing smoke.
If you would like to skip the Preheat
process, press the PREHEAT button.
Press Tab
NOTE: If batch cooking, refer to page 8
for instructions.
Heat Shield
Ring Notch

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Roast
1 Place cooking pot in the unit with the
indent on the pot aligned with the bump
on the main unit. Ensure the splatter
shield is in place, then close the hood.
2Press the ROAST button. The default
temperature setting will display. Use
the set of arrows to the left of the
display to adjust the temperature
up to 425°F.
3Use the set of arrows to the right of
the display to adjust the cook time, in
1-minute increments up to 1 hour and
5-minute increments from 1 to 4 hours.
5When preheating is complete, the unit will
beep and “ADD FOOD” will appear on
the display.
6 Open the hood and place ingredients
in the crisper basket. Once the hood is
closed, cooking will begin and the timer
will start counting down.
7 For best results, we recommend
shaking ingredients frequently. When
you open the hood, the unit will pause.
Use silicone-tipped tongs or oven
mitts to shake the basket. When done,
replace the basket and close the
hood .
Cooking will automatically resume after
hood is closed.
8 When cook time is complete, the unit will
beep and END will appear on the display.
Air Crisp
1 Place cooking pot in the unit with the
indent on the pot aligned with the bump
on the main unit. Place the crisper basket
in the pot. Ensure the splatter shield is in
place, then close the hood.
2Press the AIR CRISP button. The
default temperature setting will display.
Use the set of arrows to the left of
the display to adjust the temperature
up to 450°F.
3Use the set of arrows to the right of
the display to adjust the cook time, in
1-minute increments, up to 1 hour.
4Press START/STOP to begin preheating.
The progress bar will begin illuminating.
It will take approximately 3 minutes for
the unit to preheat.
NOTE: While preheating is strongly
recommended for best results, you can
skip it by pressing the PREHEAT button.
“ADD FOOD” will appear on the display.
Open the hood and place ingredients
in the crisper basket. Once the hood is
closed, cooking will begin and the timer
will start counting down.
USING YOUR NINJA® FOODI™ XL GRILL – CONT.
4Press START/STOP to begin preheating.
The progress bar will begin illuminating. It
will take approximately 3 minutes for the
unit to preheat.
5When preheating is complete, the unit
will beep and “ADD FOOD” will appear
on the display.
6 Open the hood and place ingredients
in the pot. Once the hood is closed,
cooking will begin and the timer will
start counting down.
7 When cook time is complete, the unit will
beep and END will appear on the display.
NOTE: While preheating is strongly
recommended for best results, you can
skip it by pressing the PREHEAT button.
“ADD FOOD” will appear on the display.
Open the hood and place ingredients
in the cooking pot. Once the hood is
closed, cooking will begin and the timer
will start counting down.
NOTE: Convert traditional oven recipes by
reducing the temperature by 25°F. Check
food frequently to avoid overcooking.

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6When dehydration time is complete, the
unit will beep and END will appear on
the display.
Bake
1Place cooking pot in the unit with the
indent on the pot aligned with the bump
on the main unit. Ensure the splatter
shield is in place, then close the hood.
2Press the BAKE button. The default
temperature setting will display. Use the
set of arrows to the left of the display to
adjust the temperature up to 400°F.
3Use the set of arrows to the right of the
display to adjust the cook time, in 1-minute
increments, up to 1 hour and in 5-minutes
increments from 1 to 2 hours.
4Press START/STOP to begin preheating.
The progress bar will begin illuminating. It
will take approximately 3 minutes for the
unit to preheat.
NOTE: Convert traditional oven recipes by
reducing the temperature by 25°F. Check
food frequently to avoid overcooking.
USING YOUR NINJA® FOODI™ XL GRILL – CONT.
5When preheating is complete, the unit
will beep and “ADD FOOD” will appear
on the display.
6Open the hood and add ingredients
to the pot or set the bake pan directly
in the pot, and close the hood to start
cooking. Once the hood is closed,
cooking will begin and the timer will
start counting down.
7When cook time is complete, the unit will
beep and END will appear on the display.
NOTE: While preheating is strongly
recommended for best results, you can
skip it by pressing the PREHEAT button.
“ADD FOOD” will appear on the display.
Open the hood. Once the hood is closed,
cooking will begin and the timer will start
counting down.
Bake pan
not included
Dehydrate
1Place cooking pot in the unit with the
indent on the pot aligned with the bump
on the main unit. Place a single layer of
ingredients in the pot.
2Then place the crisper basket in the
pot on top of the ingredients and add
another layer of ingredients to the
basket. Ensure the splatter shield is in
place, then close the hood.
3Press the DEHYDRATE button. The
default temperature setting will display.
Use the set of arrows to the left of
the display to adjust the temperature
up to 195°F.
4Use the set of arrows to the right of the
display to adjust the dehydration time, in
15-minute increments, up to 12 hours.
5Press START/STOP to begin. (The unit
does not preheat in Dehydrate mode.)

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TROUBLESHOOTING
• “Add Food” appears on the control panel display.
The unit has completed preheating and it is now time to add your ingredients.
• “Shut Lid” appears on the control panel display.
The hood is open and needs to be closed for the selected function to start.
• “E” appears on the control panel display.
The unit is not functioning properly. Contact Customer Service at 1-877-646-5288. So we
may better assist you, please register your product online at registeryourninja.com and
have the product on hand when you call.
• Why does the preheat progress bar not start from the beginning?
When the unit is warm from previously being used, it will not require the full preheating time.
• Can I cancel or override preheating?
Preheating is highly recommended for best results, but you can skip it by selecting the
PREHEAT button after you press the START/STOP button.
• Should I add my ingredients before or after preheating?
For best results, let the unit preheat before adding ingredients.
• Why is my unit emitting smoke?
When using the Grill function, always select the recommended temperature setting.
Recommended settings can be found in the Quick Start Guide and in the Inspiration
Guide. Make sure the splatter shield is installed.
• How do I pause the unit so I can check my food?
When the hood is opened during a cooking function, the unit will automatically pause.
• My food is burned.
Do not add food until recommended preheat time is complete. For best results, check
progress throughout cooking, and remove food when desired level of brownness has been
achieved. Remove food immediately after the cook time is complete to avoid overcooking.
• Why did a circuit breaker trip while using the unit?
The unit uses 1760 watts of power, so it must be plugged into an outlet on a 15-amp
circuit breaker. Using an outlet on a 10-amp breaker will cause the breaker to trip. It is
also important that the unit be the only appliance plugged into an outlet when in use.
To avoid tripping a breaker, make sure the unit is the only appliance plugged into an
outlet on a 15-amp breaker.
CLEANING YOUR NINJA® FOODI™ XL GRILL
The unit should be cleaned thoroughly
after every use. Always let the appliance
cool before cleaning.
• Unplug the unit from the wall outlet
before cleaning. Keep the hood open
after removing your food to allow the
unit to cool quicker.
• The cooking pot, grill grate, crisper
basket, splatter shield, cleaning brush,
and any other included accessories are
dishwasher safe.
• The XL roasting rack is NOT dishwasher
safe. To clean it, soak in warm water and
clean with a sponge. Air-dry or towel-
dry after hand-washing.
• If hand-washing, we recommend using
the included cleaning brush to help
wash the parts. Use the opposite end
of the cleaning brush as a scraper to
assist with releasing baked-on sauces
or cheese. Air-dry or towel-dry all parts
after hand-washing.
• If food residue or grease are stuck on
the grill grate, splatter shield, or any
other removable part, soak in warm
soapy water before cleaning.
• Clean the splatter shield after every use.
Soaking the splatter shield overnight
will help soften the baked-on grease.
After soaking, use the cleaning brush
to remove the grease from the stainless
steel frame and front tabs.
• Deep clean the splatter shield by
putting it in a pot of water and boiling
it for 10 minutes. Then, rinse with room
temperature water and allow to dry
completely.
NOTE: NEVER use abrasive tools or
cleaners. NEVER immerse the main unit
in water or any other liquid.
REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com or contact Customer
Service at 1-877-646-5288. So we may better assist you, please register your product
online at registeryourninja.com and have the product on hand when you call.

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The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original
product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for
a period of one (1) year from the date of purchase when it is used under normal household
conditions and maintained according to the requirements outlined in the Owner’s Guide,
subject to the following conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole
discretion, will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months
following the receipt date of the replacement unit or the remainder of the existing
warranty, whichever is later. SharkNinja reserves the right to replace the unit with one
of equal or greater value.
What is not covered by this warranty?
Our Customer Service Specialists are available to provide all the warranty service options
available to you, including the possibility of upgrading to our VIP Warranty Service Options
for select product categories.
1. Normal wear and tear of wearable parts (including cooking pot, grill grate, crisper
basket, splatter shield, etc.), which require regular maintenance and/or replacement
to ensure the proper functioning of your unit, are not covered by your warranty.
Replacement parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes
3. Damage caused by misuse, abuse, negligent handling, failure to perform required
maintenance (e.g., failure to keep the splatter shield and grease collector clean), or
damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include
damages caused in the process of shipping, altering, or repairing the SharkNinja product
(or any of its parts) when the repair is performed by a repair person not authorized
by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions
within the warranty period, visit ninjakitchen.com/support for product care and maintenance
self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist
with product support and warranty service options, including the possibility of upgrading to
our VIP warranty service options for select product categories. So we may better assist you,
please register your product online at registeryourninja.com and have the product on hand
when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or
replacement. A fee of $19.95 (subject to change) will be charged when SharkNinja ships the
repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof
of purchase. We also ask that you register your product online at registeryourninja.com and
have the product on hand when you call, so we may better assist you. A Customer Service
Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state. Some states do not permit the exclusion or limitation of incidental or
consequential damages, so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY NOTES

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NOTESNOTES

SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
ninjakitchen.com
Illustrations may dier from actual product. We are constantly striving to improve our products,
therefore the specifications contained herein are subject to change withoutnotice.
NINJA is a registered trademark of SharkNinja Operating LLC.
FOODI is a trademark of SharkNinja Operating LLC.
For SharkNinja U.S. patent information, visit sharkninja.com/uspatents/
© 2020 SharkNinja Operating LLC
PRINTED IN CHINA
@ninjakitchen
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