Shaw Cisco 8800 Series User manual
Cisco 8800 Series Business Media phone
User Guide
Cisco 8800 Series Business Media Phone User Guide
2
Table of Contents
Phone features 4
Navigation 5
Phone screen features 6
Feature and Session Buttons 7
Put a call on hold 7
Add another person to a call (conference) 7
Forward all calls 8
Transfer a blind call 8
Transfer a consulted call 8
Park and Retrieve calls 8
Make a call with a headset 9
Make a call using the speakerphone 9
Answer a waiting call Error! Bookmark not defined.
Listen to voice messages 9
Change ringtone 10
Adjust screen brightness 10
Stop/Start video camera 10
Cisco 8800 Series Business Media Phone User Guide
4
Phone features
The information in this guide applies to both the Cisco IP Phone 8800 series.
Configurations vary and the screen displays used in this guide may not reflect those
on your phone. For more information please contact your Shaw Business support
representative at 1 (877) 472-9249.
Features Description
1Incoming call/voicemail
indicator
Indicates whether you have an incoming call (flashing red) or a new
voice message (steady red).
2Camera Rotate the camera clockwise to close the shutter or
counterclockwise to open the shutter before you start your video
call.
3Programmable features
and line buttons
Access to phone lines, features, and call sessions.
4Softkey buttons
Access to features and services.
Cisco 8800 Series Business Media Phone User Guide
5
5Back, navigation cluster,
and release Back Return to the previous screen or menu. If you press
and hold the back button for more than 0.5 secs (long press), you
will return to the main screen.
Navigation cluster (includes navigation ring and select
button). Scroll through menus, highlight items and select the
highlighted item.
Release End a connected call or session.
6Hold, conference, transfer
and park/retrieve (unpark)Press Hold/Resume or the Softkey to hold a call or resume
a held call.
Press Conference or the Softkey to start a conference call.
Press the softkeys below the screen for Call Transfer, Blind
Transfer, Park & Retrieve (unpark) Calls.
7Headset, speakerphone,
and mute Speakerphone Toggle the speaker phone on or off. When
the speakerphone is on, the button is lit.
Mute Toggle the microphone on or off. When the
microphone is muted, the button is lit.
Headset Toggle the headset on or off. When the headset is
on, the button is lit.
8Voicemail, applications, and
directory Contacts Access personal and corporate directories.
Applications Access call history, user preferences, phone
settings, and phone model information.
Messages Autodial your voicemail system.
9Volume Adjust the handset, headset, speaker phone volume (off
hook), and ringer volume (on hook).
Navigation
Use the outer ring of the Navigation cluster to scroll through menus and to move
between fields. Use the inner Select button of the Navigation cluster to select menu
items.
Cisco 8800 Series Business Media Phone User Guide
6
If a menu item has an index number, you can enter the index number with the
keypad to select the item.
Navigation ring
Main Screen
The bottom row of the screen contains the softkey labels. Each label indicates the
action for the softkey button below directly below it.
Phone screen features
The phone screen shows information about your phone such as directory number,
active call and line status, softkeys, speed dials, placed calls, and phone menu
listings. The screen is made up of three sections: the header row, the middle section
and the footer row.
The header row displays the phone number, current date and time, as well as several
icons that display when features are active.
The middle section displays the information associated with the line and feature
buttons on the phone.
Cisco 8800 Series Business Media Phone User Guide
7
Feature and Line Buttons
Use the feature buttons (left side) to view calls on a line or access features such as
Speed Dial. Use session buttons (right side) to perform tasks such as resuming a held
call. If you use a locale that reads right to left, the feature and session button
locations are swapped.
Buttons illuminate to indicate status:
Put a call on hold
1. Press Hold
2. To resume a held call, press Hold again
Add another person to a call (conference)
1. From a connected call that is not on hold, press conference
2. Press Active calls to select a held call
3. Press Conference again
Cisco 8800 Series Business Media Phone User Guide
8
Forward all calls
1. Select a line and press Forward
2. Dial the number that you want to forward to, or press Voicemail
3. To receive calls again, press Clr Forward
Transfer a Call (Blind)
1. Press the softkey below the icon on screen, then press softkey
for BlindXfer
2. Enter the extension or destination number to directly transfer the call
Transfer a Call (Consulted)
1. Press the softkey below the Icon on screen, then press the
softkey for Transfer (This will put the caller on hold music)
2. Enter the extension or destination number to consult with the Intended
party
3. Press the Transfer softkey to complete the consulted transfer or press
the End Call softkey and then press the Resume softkey to get
back to the original caller
Park and Retrieve calls
1. To Park a call, press the softkey for Park or dial *62, enter an
extension, press #or call
2. To Retrieve a parked call, press the softkey , retrieve or dial *82 and
the extension #the call was parked on and press #or call to accept the call
Cisco 8800 Series Business Media Phone User Guide
9
Make a call with a headset
1. Plug in your headset in the slot behind the phone.
2. Enter a number using the keypad
3. Press the Headset button
Make a call using the speakerphone
1. Enter a number using the keypad
2. Press the Speakerphone button
Answer a waiting call
During an active call, you will hear a single beep and the session button will flash red
when there is a waiting call
1. Press the line button
2. Press answer to accept the call and put original caller on hold or press
decline and the call will go to voicemail
3. (Optional) If you have more than one call waiting, select an incoming call
using the respective line button
Listen to voice messages
1. Press the line button to check company voicemail, select specific lines and
follow the voice prompts
Cisco 8800 Series Business Media Phone User Guide
10
Change ringtone
1. Press Applications
2. Select User Preferences > Ringtone
3. Select a line
4. Scroll through the list of ringtones and press Play to hear a sample
5. Press Set and Apply to save
Adjust screen brightness
1. Press Applications
2. Select User Preferences > Brightness
3. Press the left Navigation cluster to decrease brightness or right to increase.
4. Press Save
Stop/Start video camera
1. Turn the camera shutter counterclockwise to stop your video
2. Turn the camera shutter clockwise to start your video
Pair a Bluetooth headset
1. On your Cisco Phone, press Applications , then Bluetooth (4)
2. Select Devices, then press Center button
3. Set your Bluetooth headset in to Discovery/Pairing mode
4. On your Cisco Phone, select Scan
5. Your headset should appear, and then press Connect to complete pairing
Cisco 8800 Series Business Media Phone User Guide
11
Corporate directory
You can look up a coworker’s number from your phone. Your administrator sets up
and maintains the directory.
1. Press Contacts
2. Select Corporate Directory
3. Select a search criteria
4. Enter your search criteria and press Submit
5. Select the contact and press Dial
View recent calls
1. Press Applications
2. Select Recents
3. Select a line to view
Personal directory
Use the personal directory to store contact information for friends, family, or
coworkers. Additionally, you can add special speed-dial codes for people who call
often. To add a new contact to your Personal Address Book:
1. Press Contacts
2. Sign into your personal directory
3. Select Personal Address Book and press Submit
4. Press New
5. Enter first and last name and an optionally nickname.
6. Press Phones, enter the phone number along with any required access
codes, and then press Submit
Cisco 8800 Series Business Media Phone User Guide
12
Complete user guide
View the full user guide at: business.shaw.ca/cisco8800
For technical support visit
business.shaw.ca/support
Table of contents
Other Shaw Telephone manuals
