Siemens Hicom cordless EM User manual

s
Hicom
cordless EM
Gigaset active
Operating
instructions
Warning!
Read the safety notes
on pages 2
and 5 before putting
the equipment
into service.

2
General
Safety notes
Notes on mobile unit use
●Research has shown that electronic devices, such as
medical equipment, can be affected by the mobile unit.
Local safety regulations must therefore be
observed!
●The mobile unit is not suitable for people with hearing
aids since the radio signals interfere with hearing aids,
producing a very unpleasant humming sound if the vol-
ume is turned up too high.
Recommendation: Gigaset 2000H headset, see
page 63.
Notes on battery use
●Only use approved batteries,
see pages 5 and 17.
●Never use other batteries or normal (non-rechargea-
ble) batteries. These batteries can cause short-circuit
and may be subject to damage (dangerous). Read the
labels in the mobile unit and charging unit battery com-
partments.
Meaning of symbols:
Warning! please read safety note
in the instructions.
Use rechargeable batteries only
and observe polarity.
●Avoid contact with water and fire.
●Do not use non-Siemens charging devices. This
could damage the batteries.
●Please also read the notes on page 5 and 8
through 13.
●The mobile phone, batteries and charging
unit should only be disposed of in accord-
ance with the environmental specifications.
+–

3
General
Figure 1: Operating elements, unit parts
* Shows variant without Ex-protection indication
Operating elements, unit parts
1
2
4
5
6
7
8
9
3
11
12
10
*
1 Receiver inset
2 Display (illuminated)
3 Display keys
4Menukey
5 On-hook key
6Talkkey
7 Recall key
8 Microphone
9 On/Off key
10 Attachment clip
assembly, see
page 10
11 Ringer loudspeaker
12 Battery compartment/
lid

4
General
Features of the DECT* mobile unit
●Illuminated graphical display with battery charge
display
●Status-dependent functions
●Number redial for the last five numbers dialled
●Telephone book in the mobile unit for 100 entries
●Enhanced user guidance with displays in German,
English, French, Italian, Spanish, Portuguese or Dutch
For information on setting the language, see page 57
●Block dial with correction option
●Automatic call acceptance** with removal from charging
unit
●Protection against inadvertent key activation
●Enhanced convenience through short cuts
●Long-life NiCd batteries before recharging:
– batteries last for up to 7 hours when phone is in use
– batteries last for up to 70 hours in standby mode
●NiMH batteries can be used for significantly higher oper-
ating times***
●Each mobile unit can log on to and be used by up to
6 DECT systems
Features of the Hicom cordless EM
●Internal and external calls in the entire
Hicom cordless EM radio network
●Roaming (the user can roam throughout the entire radio
network and still receive all internal and external calls at
one call number)
●Automatic call transfer from base station to base station
when moving in the radio network (handover)
●Automatic callback for internal calls
●Call transfer to internal users
●Consultation during a call
●Use of all important Hicom functions that do not
require a system-specific telephone
Features
*DECT=Digital Enhanced Cordless Telecommunications
** Activated by default
*** Not in the Ex version

5
General
Additional safety notes for the
standard version
Notes on mobile unit use
●Do not charge and use the mobile unit in environ-
ments where there is danger of explosion.
Notes on battery use
●Only use approved nickel-cadmium batteries (NiCd
batteries) or nickel-metal-hydride batteries (NiMH),
see page 17.
Additional safety notes for
the Ex version
This device comes with "Intrinsic safety" protection in
accordance with EN 50014 and EN 50020 for operation in
Ex protection zone 1.
As soon as it is suspected that a device is in danger (e.g.
in the case of external damage, incorrect storage or trans-
port damage), the device must be taken out of service and
action must be taken to prevent inadvertent recommis-
sioning.
Authorization for operating in environments where there is
danger of explosion is revoked in the event of mobile unit
manipulation.
Notes on mobile unit use
●Standard safety guidelines must be observed when
using Ex-protected cordless mobile units in order to
prevent malfunctions at the device.
●Do not charge or open the mobile unit in environ-
ments where there is danger of explosion.
Install the charging station outside the Ex zone.
Only the mobile unit may be used in Ex zones.
Do not use the 2000H headset in Ex zones.
Notes on battery use
●Only use factory-supplied Ex batteries, see page 17.
●Never use other batteries. These batteries annul the
Ex protection and are a safety risk.

6
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating elements, unit parts . . . . . . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Hicom cordless EM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Environmental conditions . . . . . . . . . . . . . . . . . . . . . . . . . 8
General operating instructions . . . . . . . . . . . . . . . . . . . . 8
Radio range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Leaving the radio network . . . . . . . . . . . . . . . . . . . . . . . 10
Fitting the attachment clip . . . . . . . . . . . . . . . . . . . . . . . 10
Cleaning the mobile unit . . . . . . . . . . . . . . . . . . . . . . . . 10
Lending/disposing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Explanation of the display . . . . . . . . . . . . . . . . . . . . . . . 11
Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
User guidance, selecting functions . . . . . . . . . . . . . . . . 13
Putting the mobile unit into service . . . . . . . . . . . . . 15
Inserting batteries in the mobile unit . . . . . . . . . . . . . . . 15
Charging and using the batteries . . . . . . . . . . . . . . . . . . 16
Logging mobile units onto a telephone system . . . . . . . 19
Activating/deactivating mobile units . . . . . . . . . . . . . . . . 21
Activating/deactivating the keypad lock . . . . . . . . . . . . . 21
Telephone functions . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Internal dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
External dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Block dialling for internal/external dialling . . . . . . . . . . . 24
Number redial – last five numbers . . . . . . . . . . . . . . . . . 25
Switching functions . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Automatic callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Consultation during a call . . . . . . . . . . . . . . . . . . . . . . . . 28
Shuttle – switching between two users . . . . . . . . . . . . . 28
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Overview - code functions . . . . . . . . . . . . . . . . . . . . . . . 30
Table of contents
General

7
General
Telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Entering letters/characters and digits . . . . . . . . . . . . . . . 34
Overview – directory submenu . . . . . . . . . . . . . . . . . . . . 36
Storing numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Dialling a number from the telephone directory . . . . . . . 38
Editing/deleting/displaying an entry . . . . . . . . . . . . . . . . 39
Deleting the telephone directory . . . . . . . . . . . . . . . . . . 40
Available memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Main menu – functions . . . . . . . . . . . . . . . . . . . . . . . . 41
Overview – main menu . . . . . . . . . . . . . . . . . . . . . . . . . 41
Activating/deactivating the handset lock . . . . . . . . . . . . 41
Short cuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Overview – settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Settings – handset, ringer... . . . . . . . . . . . . . . . . . . . . . . 48
Base settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Overview – handset settings . . . . . . . . . . . . . . . . . . . . . 51
Overview – beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Beeps – keys, battery, range... . . . . . . . . . . . . . . . . . . . 53
Select services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Changing the mobile unit PIN . . . . . . . . . . . . . . . . . . . . 56
Setting the language . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Resetting the mobile unit to the default state . . . . . . . . . 58
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Acoustic signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Permitted batteries: Gigaset active Ex . . . . . . . . . . . 67
Additional standards: Gigaset active Ex . . . . . . . . . . 67

8
The Hicom®cordless EM DECT* telephone system com-
prises
●the radio exchange for the Hicom 150 E system,
●up to 16 base stations (transmitter/receiver),
●up to 64 2000C mobile units (cordless telephone),
●and the Gigaset 2000L charging shell.
●Please read the safety notes on pages 2 and 5.
●Make sure that the mobile unit is at least one meter away
from medical equipment, fire alarm equipment and other
radio equipment, e.g. radio telephones or radio pagers, as
otherwise its performance may be impaired, e.g. by inter-
ference.
●The mobile unit and charging shell should not be placed
near electronic devices, such as other telephones, HiFi,
office or microwave devices, as this may adversely affect
the operation of your telephone and/or the electronic
equipment.
●Do not expose the mobile unit or charging shell to direct
sunlight or other sources of heat.
●Use the Gigaset active at temperatures between -10°C
and +40°C.
●Do not expose the mobile unit or charging shell to damp
environments.
●Avoid using the mobile unit and charging shell in rooms
where there is a lot of dust.
●The devices offer a high level of privacy. No protection
can be guaranteed against illegal bugging using other
radio receivers.
●When operating the mobile unit, a basic distinction is
made between
–telephone/switching functions, e.g. when a call is in
progress, and
–local functions, display when mobile unit is on.
Hicom cordless EM
Environmental conditions
General operating instructions
General

9
General
●Local functions can also be performed in the charging
shell.
●Before saving, local functions can be cancelled with the
menu key or the on-hook keyA.
●Your telephone directory entries, all settings and your PIN
are not lost, even if you remove the batteries.
●Call charges are displayed on the mobile unit in the
same way as call charges are displayed on optiset E tele-
phones.
●A Gigaset base station is operated in accordance with the
Gigaset operating instructions.
●Depending on the environment, the range in the open is
up to 300 m.
●In buildings,the range extends up to 50 m (depending
on the room and building layout and construction).
●If you leave the radio range of one of the base stations
in the system during a call, the range warning tone* is
signalled and the range warning symbol is dis-
played. The quality of the voice connection drops, espe-
cially if you move. For a better voice connection, move
back into the base station range!
●The radio connection is lost if you exceed the range. This
is identified by the flashing of -!, for example.
●Please consult your system administrator in the case of
on-going range problems!
Radio range
* Deactivated by default; To activate/deactivate see page 53

10
●Integrated power saving function: If you leave the base
station radio range when the mobile unit is switched on,
the interval between synchronisation attempts gradually
increases – this increases the battery life in standby
mode.
To ensure that the mobile unit can be used as soon as you
return to the radio network, you should immediately regis-
ter it again:
Press the On/Off key until the display is blank, press
the On/Off key again until the mobile unit is on.
●If you intend to leave the radio network and take your
mobile unit with you, we recommend that you turn the
mobile unit off in order to save the batteries.
An attachment clip is supplied with your mobile unit and can
be attached to facilitate portability.
To use this clip, remove the plug on the rear of the mobile
unit by inserting a coin and turning it clockwise through 90°.
Insert the pivot supplied into the opening left by the plug and
screw it clockwise through 90° until it locks into place.
The mobile unit can now be attached via this pivot to the belt
clip.
To clean the mobile unit and the charging shell, simply wipe
them with a damp or antistatic cloth. Never use a dry cloth
(since this can generate electrostatic charges and dis-
charges) and never use abrasive cleaning agents.
●If you lend your mobile unit to someone else, please make
sure that you include the operating instructions with it.
●Please dispose of defective batteries, mobile units and
charging shells in accordance with legal requirements.
Leaving the radio network
Fitting the attachment clip
Cleaning the mobile unit
Lending/disposing
General

11
The mobile unit features a 4-line display with 16 characters
per line. Depending on the situation, the display shows:
●digits, e.g. dialled numbers,
●text, e.g. the current base (system),
●symbols, e.g. ringing or battery symbol,
●and in the last line the current functions of the two dis-
play keys.
Display when the mobile unit is on (example)
Display when call is in progress (example)
Explanation of the display
?B
7
-!
Z
7;@
D
Display of current base
Current function of right display
key: INT key or Redial
Right display key
Current function of left display
key: Telephone directory or
Select Services
Menu key
Left display key
Battery symbol
*System-dependent arrangement!
G4>
;?A:@

Internal call number of
user
Name of user
Function of the left display
key: Scroll to the next function.
Function of the right* display
key: Initiate "consult." function.
General

12
The two display keys are located directly under the display.
The current functions of the display keys are status-
dependent and are displayed in the lower display line. Each
display key can be used to display one or two functions. In
the case of two functions, you must press either on the left
or the right side of the correspondLing display key.
Meaning of the display keys
Display keys
Call up the directory
Select Services (not relevant for cordless
EM, see page 54)
Inactive with cordless EM
Redial
Cancel process/
Back to next menu level up
Call up submenu menu/short cut list
Select menu item or entry
Move to the left or right
Delete character
Confirm function/entry
D
?R?
7;@
Z
[
9
;<

:
9
General

13
The user-friendly display system guides the user quickly
and effectively through the entire range of features available
with this telephone system.
For information on setting the language, see page 57.
Different functions can be selected depending on the
status of the mobile unit, e.g. "on" or if a call is in progress.
Only functions applicable to the relevant status are dis-
played.
Function selection via menus (local functions)
Press menu key to:
– Call the main menu (local functions)
– Move back in the menu hierarchy until you
reach the "on" status
– Cancel functions
Display keys for paging forward/back within
the individual menu.
These operating instructions only describe the
"fastest scrolling mode" appropriate for the
individual operating sequences.
Display key for confirming the marked function.
Display key for calling up additional menus.
User guidance, selecting functions
- - - - - - - -
Sub-menu

On status
Main menu 
9
6) -!:*&
?$*,.
2',(
?!'!-!
?!)#-
?!,/!
RRRRRRRR
<;
<;
6) -!B*'.(!
>)#!,*)-
>!#-!,
-!?!)#-
6) -!?!)#-
RRRRRRRR
; <
9
9
General

14
General
Display key for cancelling functions/
returning to the next menu level up.
AOn-hook key for ending calls or for cancelling
functions and returning to the "on" status
immediately.
The currently selected (highlighted) function is displayed
on a dark background.
A dotted line indicates the end of the menu. If you scroll
further, the first function in the menu is selected again. When
the "line" is selected, press the display key to
jump back to the higher-level menu or to the "on" status dis-
play.
Function selection via codes
(switching functions)
Most switching functions, for example, the callback or shut-
tle functions, can be executed using codes.
You will find an overview of all executable functions on
page 30.
[
59

15
Putting the mobile unit into service
.
●Hold the mobile unit with the dialling keypad facing
downwards (see Figure 2). A battery compartment for
2 batteries is located in the lower part of the mobile unit.
●To open the battery compartment, undo the screw on the
lid and remove the lid (see Figure 2).
●Insert the two batteries supplied in the battery compart-
ment as shown in Figure 2.
Ensure that the batteries are inserted correctly (polarity
illustrated on the label in the battery compartment).
The battery compartment cannot be closed if batteries
are inserted incorrectly.
●Screw the lid securely back into place. Ensure that the
lower end of the lid is locked into place.
Inserting batteries in the mobile unit
Note:
●Read the safety notes on page 2 and 5 first!
●Only use supplied or permitted batteries, do not use
normal batteries (non-rechargeable) – see page 17.
●Only open the battery compartment in dust-free envi-
ronments.
Fig. 2: Rear of mobile unit, battery compartment open
Fig. 3: Ex version battery

16
Putting the mobile unit into service
The batteries supplied (NiCd) are not charged.
To charge the batteries, insert the mobile unit in the Gigaset
2000L charging shell. The mobile unit can be inserted with
the display facing upwards or downwards.
The LED on the charging shell lights up while the bat-
teries are charging. In addition, the battery symbol in the
mobile unit display indicates the charging status:
Battery charging times:
Charging and using the batteries
Batteries empty.
EBatteries charged 33%.
8Batteries charged 66%.
7Batteries charged 100%.
Note:
●New batteries should be initially charged for a minimum
period of 16 hours without interruption – irrespective
of the battery symbol displayed.
●In order to maintain max. battery storage capacity
for as long as possible, the mobile unit should only
ever be inserted in the charging shell when the batter-
ies are almost empty E.
●The batteries warm up during charging.
●Old, defective batteries must be disposed of in accor-
dance with legal requirements, not in the normal waste
disposal system.
Capacity Charging time in mobile unit
(hours)
Charging time in
reserve battery
compartment
(hours)
600 mAh 4 to 5 24
1100 mAh 8 to 9 40

17
Putting the mobile unit into service
Mobile unit battery life:
These times are only achieved after several charging and
discharging cycles.
Permitted batteries for the standard version (industrial
mobile unit):
Permitted batteries for the Ex version:
Permitted batteries for Gigaset active Ex are listed on page
page 67.
Capacity Standby mode
(hours) When phone in use (hours)
700 mAh up to 100 up to 10
1100 mAh up to 160 up to 15
1500 mAh up to 220 up to 20
Nickel-Cadmium Nickel-Metal-Hydride
Saft RC6 Sanyo HR-3 U (1300 mAh)
Panasonic P-60 AA/1P GP GP60 AA HC
Philips R6 NC-P GP GP120 AA HC
UCAR RC6 Varta VH 1101 AA
Energizer Eveready XC 6 Panasonic HHR-110AA
DAIMON ACCU 1000 Emmerich CE R 6
Sanyo N-3U
Varta battery Plus Ni-Cd 1.2V
No. 5006

18
Note on using NiMH batteries:
After you have inserted the NiMH batteries, we recom-
mend that the mobile unit be fully charged and then dis-
charged until the battery warning beep is heard, i.e.
without replacing the batteries in the charging shell. This
ensures that the charge status display7 of the
mobile unit is adapted to the increased operating life of
the NiMH batteries.
Thereafter, you can place your mobile unit in the charging
shell each time it is used. Charging is electronically con-
trolled, so that the batteries are charged optimally.
Putting the mobile unit into service

19
Putting the mobile unit into service
.
For information on setting the language, see page 57.
Your system administrator supplies you with mobile units
that have already been logged on when you are installing
the system for the first time. You must log on any new mobile
units as described below if you extend the system.
●Please call Siemens Service if you purchased the mobile
unit directly from Siemens. Please call your retailer if
you did not purchase your mobile unit directly from Sie-
mens. Please ask Siemens Service or your retailer to pro-
vide you with the call number and the system code (eight-
digit) of every mobile unit and to open the "logon window"
(e.g. 10 minutes).
●Logging a mobile unit onto Hicom 150 E:
HSwitch the mobile unit on with the On/
Off key - >!#-!,
appears in the
display with the first logon procedure.
-!*
, for example, flashes with the
second logon procedure.
Press the menu key –
the main menu
is displayed
.
Scroll with the left display key until
?!)#- is selected (in the top dis-
play line) and confirm the selection
with the right display key.
Scroll with the left display key until
>!#-!, is selected and confirm.
Confirm -!*, for example, to log
on as system 1.
If necessary, select another base/
system with the display key.
)!,-!* !
is displayed .
Logging mobile units onto a telephone system
* See note "Base/system" on page 20
;
?!)#-
9
<
>!#-!,
9
-!
9
<
)!,-!
* !

20
Putting the mobile unit into service
e.g.
H... Enter the mobile unit system code
(eight-digit) and confirm the entry with
the display key – *
symbols are dis-
played instead of digits.
if necessary, press the display keys
and to correct an
entry.
-!*, for example, is displayed.
The mobile unit is successfully logged
on (registered) if the ring symbol
flashes (this can take up to 30 sec-
onds).
The mobile unit ready to receive or
transmit calls if this display is retained.
OOOOOOOO
9 :
-!
-!
Note:
●Base/system: cordless EM mobile units are not logged
onto bases (base stations), but rather onto the Hicom
150 E telephone system. In this case, -! always
means DECT** system.
●No ring symbol is displayed if the logon procedure was
unsuccessful.
* See note "Base/system"
** DECT = Digital Enhanced Cordless Telecommunications