Siemens HiPath 3000 User manual

û
HiPath 3000
HiPath AllServe
Hicom 150 E/H
optiset E standard
optiset E advance plus/comfort
optiset E advance conference/conference
Operating Instructions

2
Before You Begin
These operating instructions describe the optiset E standard, optiset E advance plus/com-
fort and optiset E advance conference/conference telephones on your HiPath 3000/
HiPath AllServe.
They describe all functions you can use from your telephone. You may find that some func-
tions you wish to use are not available on your telephone. This may be due to one of the
following reasons:
• The function has not been configured for your telephone - address any questions to
Customer Support.
• Your communications platform does not support this function - contact your Siemens
sales representative to upgrade your system.
How to Use these Operating Instructions
Screen Displays
Step by Step You will find a graphic representation of the steps
in logical sequence in the left column. Below is an
explanation of the symbols:
Lift the handset (off-hook).
Replace the handset (on-hook).
Conduct a call.
Enter a telephone number or code.
Enter the code.
or Press volume controls on the telephone.
Press the key.
Press the illuminated key.
Press the flashing key.
The option appears on the screen.
Press the key to confirm your selection.
Search for an option.
Press the keys,
until the option appears on the screen.
Then press the key to confirm your selection.
Pr ogr am/Ser vice
Speaker
Start conference?
Display contrast?
Line 1 displays prompts or acknowledgment
messages, depending on the situation.
Line 2 displays functions that you can confirm by press-
ing . If the symbol ">" appears on the right, you
can press to access further options.
Please dial
Return to held call? >

3
The optiset E standard, optiset E advance plus/comfort
and optiset E advance conference/conference
Telephones and Key Modules
Keys for
telephone
settings
Dis play,
2 lines with
24 char
KeypadHand-
set
Key for
confirming
a function
Key field -
freely
programmable
keys
Speaker
for open
listening
and ring tones
optiset E key mo dule
with programmable keys
Fixed
function key:
Release
Microphone for speakerphone mode
Keys for
scrolling
to functions
Key field -fixed function keys:
Program/Service
Redial
Mute or Internal
Speaker
LEDs

4
Important Notes
CE Mark
Environmental label
Do not operate the telephone in environments where there is a danger
of explosions.
Use only original Siemens accessories Æpage 97. Using other accesso-
ries may cause a hazard and will invalidate thewarranty and the CE mark.
Never open the telep hone or a key module. If you encounter any prob-
lems, cont act System Support.
Never allow the telephone to come into contact with staining or aggres-
sive liquids such as coffee, tea, juice, or soft drinks.
For information on telephone maintenance Æpage 99.
The device conforms to the EU guideline 1999/5/EG, as attested by the
CE mark.
This device has been manufactured in accordance with our certified en-
vironmental management system (ISO 14001). This process ensures
that energy consumption and the use of p rimary raw materials are kept
to a minimum, thus reducing waste production.

Accessing Functions
5
Step by Step
Accessing Functions
... Interactively
You can select some functions while the telephone is
idle, for example:
Use to scroll to a function and press
to execute it.
You can select other functions d ir ect ly de pen di ng o n
the situation. Example: you call a number, but the line
is busy:
Press to confirm.
or
Use to scroll to a function and press
to execute it.
... Via the Program/Service Menu
Firstpress the "Program/Service" key. You then see a list
of selection options, such as: "#0=Reset services"
Æpage 68.
Press the key
Use to scroll to a function and press
to execute it.
or
Enter the code directly.
The Quick-Reference Operating Instructions contain a
list of codes. However, they are also displayed on
screen along with the corresponding function.
... With Function Keys
If you saved a function on a key Æpage 54, you can ac-
cess it directly as follows :
Press the Mute key to execute the function.
Forwarding on
Callback
Send message
Pr ogr am/Ser vice
# 0=R ese t se r vic e s?

Accessing Functions
6
Functions You Can Use
Basic and Enhanced Functions
You can use all basic and enhanced communications platform functions
that appear interactively on the screen, in the Program/Service menu, and
when you press function keys.
Additional Team and Executive/Secretary Functions
Æpage 78f.
To help working and project groups work together more efficiently, the ser-
vice technician can configure a variety of team functions, depending on
your preferences when working in the team. You can use these team func-
tions in addition to the basic and enhanced functions.
In addition to call pickup, hunting groups (group call), and call distribution
groups, you can also set up teams with multiple lines per telephone.
You can tell if a telephone has trunk keys if your station number and the
numbers of your colleagues are p rogrammed on trunk keys. You can ac-
cess all lines and can also conduct different calls simultaneously on multi-
ple lines.
Another team function category includes the executive/secretary
functions,which are configured by the service technician. You can use ex-
ecutive and secretary functions in addition to the basic and enhanced func-
tions as well as other team functions.
An executive/secretary telephone has DSS keys for the executive or sec-
retary, trunk keys for the executive and secret ary, as well as ring transfer
keys .
Using the Telephone Efficiently
• You probably have cer tain colleagues or external parties with whom
you talk on the phone especially frequently. To dial these numbers fast-
er and more conveniently, you can save them on keys
(Saving station numbers for repertory dialing on keys Æpage 52).
• All too often you reach a busy line when dialing a number. Amid the
confusion of your working day, it’s easy to forget to try the number
again later on. To avoid this, make it a habit to use the "Callb ack"
Æpage 45 function.
Basic and Enhanced Functions

Contents
7
77
7
Accessing Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 5
... Intera ctiv ely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
... Via the Program/Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
... With F unction K eys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Func tions Y ou Can U se . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ba sic a nd E nhanced Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Additional Team a nd E xecutiv e/S ecreta ry Functions . . . . . . . . . . . . . 6
Using the Telephone Efficiently. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
ØBasic and Enhanced Functions
Making and Answering Calls . . . . . . . . . . . . . . . . . . 12
Answering a Call With the H andset. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Answering a Call with the Speaker (Speakerphone Mod e) . . . . . . . . . . 12
Open Listening in the Room During a Call . . . . . . . . . . . . . . . . . . . . . . 13
Switching to Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Switching to the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using Ca ll Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ac cepting a Waiting Call (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . 14
Preventing and Allowing Call Waiting (Automatic Camp-On). . . . . . 15
Turning the Call Waiting Tone On and Off. . . . . . . . . . . . . . . . . . . . 15
Acc epting a Specific Ca ll for Your Colleague . . . . . . . . . . . . . . . . . . . . . 16
Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using M ailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ac ces sing the Ma ilbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Enabling and Disabling H and sfree Answerback . . . . . . . . . . . . . . . 18
Answering a Call With a Hea dset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning Do Not D isturb On a nd Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Turning Ringer Cutoff On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Trace Call: Identifying Anonymous Callers (Not for U.S.) . . . . . . . . . . . 20
Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Answering Calls from the Entrance Telephone and Opening the Door . 21
Acc epting a Ca ll From an Answering M ac hine . . . . . . . . . . . . . . . . . . . 22
Dis play N umber of Waiting Calls and Overload Indication . . . . . . . . . . 23
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Off-Hook Dia ling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
On-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
En-Bloc Send ing / Correcting Numbers . . . . . . . . . . . . . . . . . . . . . . 25
Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . . . . 26
Activating Tone Dialing (DTMF Suffix Dialing) . . . . . . . . . . . . . . . . . . . . 27

Contents
8
88
8
Automatic Connection Setup (Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . 27
Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
As signing a S tation Number (Not for U.S. ) . . . . . . . . . . . . . . . . . . . . . . 28
Trunk Fla sh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
As soc iated Dialing/Dia ling Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Calling Multiple Parties Simultaneously. . . . . . . . .31
Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 31
Switching to the Party on Hold (Toggle) . . . . . . . . . . . . . . . . . . . . . 31
Conduc ting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adding Up to Five Parties
to the Conference ( Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Checking Which Parties Are in the Conference (Initiator Only) . . . . 33
Removing Parties From the Conference (Initiator Only) . . . . . . . . . 33
Leaving a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Ending a Conferenc e ( Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . 33
Removing the ISDN Central Office Party
From the Conference (Only for U.S .) . . . . . . . . . . . . . . . . . . . . . . . . 33
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
...After a Speaker Call (Announcement) in a Group . . . . . . . . . . . . . 34
Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Retrieving a Parked Ca ll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Placing External Calls on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Picking up (Retrieving) a Held Call . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Making Calls to Stored Destinations . . . . . . . . . . . .37
Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Retrieving the Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ending Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Displa ying the Call Time and Additional Call I nformation . . . . . . . . . 38
Dialing a Sta tion Numb er from the Caller List . . . . . . . . . . . . . . . . . 38
Remov ing an Entry from the Caller List . . . . . . . . . . . . . . . . . . . . . . 38
Saving the Other Party’s Station Number
in the Caller List ( Redial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Redialing a Numb er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Dialing a N umber F rom the Internal Directory . . . . . . . . . . . . . . . . . . . . 40
Using Repertory Dialing Key s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using Station and System Speed-Dial N umbers . . . . . . . . . . . . . . . . . . 41
Displaying and Assigning Call Charges. . . . . . . . . .42
Displa ying Call Charges (Not for U. S.) . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Displaying Call Charges for Another Telephone (Not for U.S.) . . . . . . . 43
Dialing w ith Ca ll Cha rge Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Contents
9
99
9
If You Cannot Reach a Destination .... . . . . . . . . . . . 45
Using Ca llback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Storing a Callba ck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Answering a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Checking a nd Ca nceling a Saved Callback . . . . . . . . . . . . . . . . . . . . 45
Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Busy Override - J oining a Call in Progress. . . . . . . . . . . . . . . . . . . . . . . 47
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the Attention Ring V olume . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting the Speakerphone to the Room Acoustics . . . . . . . . . . . . . . 49
Adjusting the Receiving Volume During a Call . . . . . . . . . . . . . . . . . . . 49
Adjusting the Displa y to a Comforta ble Reading Angle . . . . . . . . . . . . . 49
Selecting the Language of Screen Prompts . . . . . . . . . . . . . . . . . . . . . 50
Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . 50
Saving Your PI N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Saving Station Numbers,
Functions, Procedures and Appointments . . . . . . . 52
Saving Repertory Dialing N umbers on a Key. . . . . . . . . . . . . . . . . . . . . 52
Storing Station Speed-D ial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Ass igning Functions to Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ass igning a P rocedure (Operating S teps) to a Key . . . . . . . . . . . . . . . . 57
Saving Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . . 60
Testing the Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Checking the Key Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using V ariable Ca ll Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using N ight Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.). . . 63
Using Other Functions . . . . . . . . . . . . . . . . . . . . . . . . 64
Sending a Messa ge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Displa ying and Deleting M essages You H ave Sent . . . . . . . . . . . . . 64
Answering M ess ages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Leaving a n Adv isory Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Deleting Advisory Mes sa ges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Contents
10
1010
10
Using Another Telephone Like Your Own. . . . . . . . . . . . . . . . . . . . . . . 66
Change call number (relocate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Fax Details and Message on Answering Ma chine . . . . . . . . . . . . . . . . 68
Resetting Services and Functions
(System-Wide Cancellation for a Telephone) . . . . . . . . . . . . . . . . . . . . 68
Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 70
Locking Another Telephone to Prevent Unauthorized Use . . . . . . . . . . 71
Using System Functions from the Outside
(DISA: Direct I nwa rd S ys tem Ac cess ) . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using func tions in I SDN via code dia ling ( keyp ad dialing) . . . . . . . . . . . 73
Controlling Connected Computers or Other Programs and TelephoneData
Service (HiPath 3500/3550 /3700/3750 Only). . . . . . . . . . . . . . . . . . . . . 74
Controlling Rela ys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Sensors (HiPath 3300/3350/3500/3550 Only) . . . . . . . . . . . . . . . . . . . . 75
Ra dio Paging (Not for U.S .) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Simple Paging Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Enhanced Paging Equipment (Hipath 3700/3750 Only) . . . . . . . . . . 76
ØTeam and Executive/Secretary Functions
Team and Executive/Secretary
Functions With Trunk Keys . . . . . . . . . . . . . . . . . . . .78
Using Trunk K eys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Answering Calls With Trunk K eys . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Mak ing Ca lls with Trunk K eys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using a Trunk Key to Place a Call on Hold and Retrieve It Again. . . 79
Switching Between Phone Calls on Multiple Trunks . . . . . . . . . . . . 80
Forw arding Calls on Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using DS S Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using DS S Key s to Answer Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Ca lling a Tea m Memb er Direc tly . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Transferring a Call in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Ac cepting a Call for Another Team M ember . . . . . . . . . . . . . . . . . . . . . 83
Joining or Leaving a Group Call
(Not for the Executive Telephone in an Executive/Secretary Team) . . . 83
Transferring Calls Directly to the Executive
(Only in an Executiv e/S ecreta ry Group) . . . . . . . . . . . . . . . . . . . . . . . . . 84

Contents
11
1111
11
Using Other Team Functions . . . . . . . . . . . . . . . . . . . 85
Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Acc epting a Ca ll for Another M ember of Your Team . . . . . . . . . . . . . . 87
Activating and Dea ctivating a Ringing Group . . . . . . . . . . . . . . . . . . . . . 87
Uniform Call Distribution ( UCD ). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
ØSystem networking via LAN (PC network)
Special Functions in the LAN (PC Network) . . . . . 90
Leaving a H unt G roup/G roup Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Transferring Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using N ight Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Activating and Dea ctivating a Ringing Group . . . . . . . . . . . . . . . . . . . . . 93
Controlling Rela ys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
ØAll About Your Telephone
Labeling, Documentation and Accessories . . . . . . 96
Lab eling Key F ield s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
La beling Key Fields Us ing the PC . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Attaching a S tation Number Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Ordering Operating I nstruc tions (Not for U .S.) . . . . . . . . . . . . . . . . . . . 97
Operating Ins tructions in the Internet . . . . . . . . . . . . . . . . . . . . . . . 97
Ordering Acces sories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Respond ing to Error Messages on the Screen . . . . . . . . . . . . . . . . . . 100
Contac ts for Resolving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
ØQuick-Reference Operating Instructions
(Appendix)

Step by Step
Making and Answering Calls
12
Making and Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone
rings once every four second s (single-tone
sequence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance tele-
phone, your telephone rings three times in rapid
succession every four seconds (triple-tone se-
quence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
The number or the name of the caller appears on the
d isplay.
Answering a Call With the Handset
The telephone rings. The caller appears on the screen.
Lift the handset.
or Raise or lower the volume. Keep pressing the key until
the desired volume is set.
Ending the call:
Replace the handset.
or
Press the key.
Answering a Call with the Speaker
(Speakerphone Mode)
The telephone rings. The caller appears on the screen.
Press the key. The LED lights up.
Speakerphone mode.
or Raise or lower the volume. Keep pressing the key until
the desired volume is set.
Release
Speaker

Making and AnsweringCalls
13
Step by Step
Ending the call:
Press the key. The LED goes out.
or
Pres s the k ey.
No tes o n speakerp hone mo de:
• Tell the other party that you are using speakerphone
mo d e.
• The speakerphone works bests at a low receiving
volume.
• The ideal distance between the user and the tele-
phone set in speakerphone mode is about 50 cm
(ap prox . 20 inches).
Open Listening in the Room During a
Call
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Precondition: You are conducting a call with the hand-
set.
Activating ring transfer:
Press the key. The LED lights up.
Deactivating th is function:
Press the key. The LED goes out.
Speaker
Release
Speaker
Speaker

Step by Step
Making and Answering Calls
14
Switching to Speakerphone Mode
Precondition: You are conducting a call with the hand-
set.
and Hold down the key and replace the handset.
(in the U.S.: press the key once and replace the hand-
set). Then release the key and continue the call.
Switching to the Handset
Precondition: You are engaged in a call in speaker-
phone mode.
and Lift the handset. Continue the call.
Using Call Waiting
Callers can still reach you while you are engaged in an-
other call. A signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can also bar call waiting or the call waiting tone
Æpage 15.
Accepting a Waiting Call (Camp-On)
Precondition: You are engaged in a phone call and hear
a tone (every six seconds).
Endi ng the first cal l and ans werin g th e waiting call:
Replace the handset. Your telephone rings.
Answer the second call. Lift the handset.
Placing the first call on hold and answering the sec-
ond call:
Select and confirm.
or
Press the key. The LED lights up. Enter the code.
You are connected to the call waiting party immediately.
The first party is placed on hold.
Speaker
Call waiting?
Pr ogr am/Ser vice

Making and AnsweringCalls
15
Step by Step
Ending the second call and resuming the first one:
Confirm.
or
Press the key. The LED lights up. Enter the code.
or
Replace the handset. "Recall: ..." appears on the screen.
Lift the handset.
Preventing and Allowing Call Waiting
(Automatic Camp-On)
If this function has been configured (ask your service
technician), you can prevent or allow a second call
Æpage 14 from being signaled by automatic camp-on
during an ongoing call.
Press the key. The LED lights up
and
Select and confirm.
or
or
or Enter the code for "off" or "on".
Turning the Call Waiting Tone On and Off
You can suppress the call waiting tone (every six sec-
onds) for external calls. A one-time special dial tone
then alerts you to the waiting call.
Select and confirm.
or
or
or Enter code for "tone off" or "tone on".
Quit and return?
Pr ogr am/Ser vice
Pr ogr am/Ser vice
#490=Call wait.trm.off?
*490=Call wait.term.on?
Waiting tone off?
Waiting tone on?

Step by Step
Making and Answering Calls
16
Accepting a Specific Call for Your
Colleague
You hear another telephone ring.
Press the key. The LED lights up
Select and confirm.
or
Enter the code.
A called station appears on the screen.
If applicable
Select and confirm until you see the station you want.
Confirm.
or
If you know the number of the telephone that is ringing,
enter it directly.
or
Press the flashing key.
Rejecting Calls
You can reject calls which you do not wish to take. The
call is then signaled at another definable telephone
(cont act System Support).
The telephone rings. The caller is displayed.
Press the key.
If a call cannot be rejected, your telephone will continue
to ring. The message "currently not possible" (UK) or
"Feature not available" (US) is displayed (e.g in the case
of recalls).
Pr ogr am/Ser vice
*59=Pickup - directed?
Next?
Accept call?
Accepting calls in a team Æpage 87.
Release

Making and AnsweringCalls
17
Step by Step
Using Mailboxes
If you have programmed the "Mailbox" key Æpage 54,
the associated LED lights up when messages have ar-
rived for you. If your telephone is connected to a voice
mail system, the "Mailbox" key will also light up to alert
you to any messages that have arrived.
Accessing the Mailbox
Press the illuminated "Mailbox" key.
or
Confirm.
Select and confirm.
or
Follow the user prompts.
Using Timed Reminders
Precondition: You must have saved a timed reminder
Æpage 59. The current time is the time stored.
The telephone rings. The timed reminder appears on
the screen.
Press the key t wice.
or
Lift the handset and replace it again.
US: View messages?
UK: Display Messages?
U S: M ess age sent ?
UK: Text?
US: Call voice mail?
UK: Call Voice Mail?
US: Rem ind er:
UK: Reminder at:
Speaker
If you fail to answer the timed reminder, it re-
peats five times and is then erased.

Step by Step
Making and Answering Calls
18
Using the Speakerphone
A colleague addresses you d irectly over the speaker
with a speaker call. You hear a tone before the an-
nouncement. The other party’s name or st ation number
appears on the screen.
You can conduct the call with the handset or in speaker-
phone mode.
Lift the handset and answer the call.
or
Press the "OK" key to confirm your selection and answer
the call.
or
Press the key and answer the call.
Enabling and Disabling Handsfree
Answerback
Select and confirm.
or
or
or Enter the code for "on" or "off".
Answering a Call With a Headset
Precondition: Your telephone must be equipped with
an optiset E headset or headset plus adapter. The head-
set is connected to the adapter.
Your telephone rings. Confirm.
Ending the call:
Press the key. The LED goes out.
Mute off?
Mute
If handsfree answerback is enabled (see below),
you do not need to switch on the microphone -
you can answer directly. You can answer immedi-
ately in speakerphone mode.
If handsfree answerback is disabled (default set-
ting), follow the procedure described above.
Placing a speaker call to a colleague Æpage 26.
HF answerback on?
HF answerback off?
Answer?
Release

Making and AnsweringCalls
19
Step by Step
Turning Do Not Disturb On and Off
You can activatethe do not disturb function if you do not
want the receive any calls. When do not disturb is acti-
vated, internal callers hear a busy signal and external
callers are rerouted to a telephone assigned for this pur-
pose (System Support).
Select and confirm.
or
or
or Enter the code for "on" or "off".
Turning Ringer Cutoff On and Off
You can activate the ringer cutoff function if you do not
want the receive any calls. Calls are only identified by
one ring signal, an indication on the display, and a key
which has been programmed to flash (such as a trunk
key).
Select and confirm.
or
or
or Enter the code for "on" or "off".
DND on?
DND off ?
When you lift the handset, a special dial tone
(continuous buzzing tone) reminds you that d o
not disturb is active.
Authorized internal callers can automatically
override the do not disturb function after five sec-
onds.
Ringer cutoff on ?
Ringer c utoff of f?

Step by Step
Making and Answering Calls
20
Trace Call: Identifying Anonymous
Callers (Not for U.S.)
You can have the carrier identify malicious external call-
ers. You can save the caller’s station number during the
call or for 30 seconds after the call ends. However, it is
essential that you do not replace your handset during
this time.
Press the key. The LED lights up.
and
Select and confirm.
or
Enter the code.
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your office, you can temporari-
ly switch off the handset microphone or the handsfree
microphone. You can also switch on the handsfree mi-
crophone to answer an announcement via the tele-
p hone sp eaker (speaker ca ll, Æpage 18).
Precondition: You are conducting a call. The micro-
phone is switched on.
Press the key. The LED lights up.
or
Press the illuminated key. The LED goes out.
or
Select and confirm.
or
or
Press the key. The LED lights up
or Enter the code for "on or "off".
Pr ogr am/Ser vice
*84=Trace call?
After you have finished tracing the call, the data
is stored on the carrier ’s system. Now contact
System Support.
Mute
Mute
Mute on?
Mute off?
Pr ogr am/Ser vice