Sierra Wireless Voq User manual

Quick Reference
Rev. 1.2 Apr. 04 1
Quick Reference
This Quick Reference section is a duplication of the Voq Pocket Reference Guide that you received with your Voq
phone and is included here for your convenience.
To... Follow these instructions...
Change input modes Press *(asterisk key). This applies to text
fields only. Press and hold for menu.
Type a space Press # (pound key).
Type punctuation Press the 1key repeatedly.
To... Follow these instructions...
Turn On/Off the phone Press and hold the Power button.
Lock the keypad Press and hold .
Unlock the keypad Unlock > #. Enter password if
necessary.
Enable Phone Lock after
period of inactivity
Start > Settings > More > Security >
Enable/Disable Phone Lock.
To... Follow these instructions...
Use the Quick List Press Power button quickly when phone is
on.
Turn the ringer off Press Power button > Silent.
Turn the ringer on Press Power button > Normal.
Keypad text input
On and Off
Home screen and ring tones
To... Follow these instructions...
Change the ring sound Start > Settings > Sounds >
Ring tone.
Change to vibration alert Start > Settings > Sounds >
Ring tone > Vibrate.
Choose/edit an alert
profile
Start > Settings > Profiles.
Set the time and date Start > Settings > More > Date and
Time.
Set the alarm clock Start > Settings > More > Date and
Time > Alarm > Alarm Time.
Change the Home
screen
Start > Settings > Home Screen.
Change backlight time
out
Start > Settings > More > Power
Management > Backlight battery
time out.
To... Follow these instructions...
Add a new appointment Start > Calendar > Menu > New >
Enter times and reminders > Done.
Change an appointment
including reminders
Start > Calendar > Select
appointment > Press joystick > Edit >
Change fields as required > Done.
Display week view Start > Calendar > Menu > Week
View.
Calendar

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To... Follow these instructions...
Display month view Start > Calendar > Menu > Month
View.
To... Follow these instructions...
Make a call •Dial number > Press . Or...
•Open thumbpad or press
> Start typing name > Select contact
> Press . Or...
•Contacts > Select contact > Press
.
Redial Press twice.
Receive a call Press or
Accept.
End a call Press .
Call voice mail Press and hold the 1key.
Call speed dial number Press and hold the speed dial key for the
contact.
Add a speed dial
number
(Add person to Contacts list first.)
Contacts > Select contact > Press joystick
> Menu > Add Speed Dial >
Keypad assignment.
Add a contact •Open thumbpad or press
> Type contact details > Cont l
[Save As...]. Or...
•Contacts > New.
Find a contact Open thumbpad or press > Type
contact name/info > Select contact > Press
joystick to display info.
V
oice Calls
To... Follow these instructions...
Change default
number for a contact
Contacts > Select contact >
Move joystick left or right.
Assign special ring to a
contact
Contacts > Select contact> Press joystick
> Edit > Scroll down to Custom Ring
Tone > Done.
Put a caller on Hold Menu > Hold.
Activate call on Hold Menu > Unhold.
View previous calls Start > Call History.
Make a conference call 1Call the first person. Press Hold.
2Call the second person while first is
on hold.
3When the second person answers,
the screen displays Conference.
Press the joystick.
4Repeat steps to add more people.
Forward calls Start > Settings > Phone > Call
Forwarding > Choose when to forward
calls > Check Enable call forwarding
when... > Enter number > Done.
Turn On speakerphone Press and hold for two seconds during a
call.
Turn Off speakerphone Press and hold again for two seconds.
To... Follow these instructions...
Go to a favorite using
myVoq Open the thumbpad or press
> Begin typing name > Select favorite >
Go.
Go to a web page Start > Internet Explorer > Menu
> Address Bar > Type URL > Go.
Internet browsing

Quick Reference
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The instructions below assume that the myVoq screen is displayed. To
display the myVoq screen, flip open the thumbpad when you are in the
Home screen or press .
To... Follow these instructions...
Configure your e-mail
(VoqMail Personal and
VoqMail Professional)
Start > More > VoqMail Settings >
Setup & Test Wizard > Follow wizard
instructions > Press Next or Previous
to move from screen to screen > Finish.
Read your messages Start > Inbox > Move joystick to
select inbox.
Configure how often Voq
checks server for e-mail
Start > More > VoqMail Settings >
Schedule Settings > Basic.
Manually check for
messages
Start > Inbox > Menu > Send/
Receive.
To... Follow these instructions...
Make a call Type phone number > Send.
Type Contact recipient’s name > Send.
Type GAL recipient’s name > Send.
Send an e-mail Type message > Menu >Send E-mail
>select Contact > Send.
Type Contact recipient’s name > Send
E-mail.
Type GAL recipient’s name > Send E-
mail.
E-mail
myVoqTM (incl. sending e-mail and SMS)
To... Follow these instructions...
Send an SMS message •Type phone number > Send
SMS. Or...
•Type Contact name > Send
SMS. Or...
•Type GAL recipient’s name >
Send SMS. Or...
•Type message > Send SMS >
select Contact > Send.
Write a note Type note > Note l [Save As...] >
Save.
Add text to a note Type text > Highlight Notes > Menu >
Append Note.
Edit a note Type name of note > Highlight note >
Edit.
Send a note Type name of note > Highlight note >
Menu > Send Email or Send SMS >
Enter address/number >Send.
Edit Contact notes Type contact name > Menu >Notes.
View a file or hear a sound Type file name > Highlight file > Press
joystick.
Repeat the last action Press the joystick to open History. Press
the joystick again to repeat the last
action in History.
Launch an URL Type URL > Go.
Launch a favorite Type favorite name > Favo l [Go...].
Perform a calculation Type number > Type operation (e.g. +)
> Type number.

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VoqMail Pro is an optional upgrade to the VoqMail Personal e-mail
application that lets you seamlessly connect to your work e-mail via a
secure VPN, and includes other advanced features.
To... Follow these instructions...
Change custom alert
settings
Start > More > VoqMail Settings >
Alert Settings > Select alert level to
change > Edit.
Add a custom alert to a
contact
(Person must be in Contacts list with e-
mail address.)
Start > More > VoqMail Settings >
Contact Alerts > Add > Select a
contact > Add.
Add a custom alert to a
keyword in message title
Start > More > VoqMail Settings >
Keyword Alerts > New > Enter
keyword and priority > Done.
V
oqMailTM Professional Edition
To... Follow these instructions...
Play a song from the
playlist
Start > More > Windows Media >
Scroll to the file to play > Play.
Skip to:
Beginning of current file
Beginning of previous file
Next file on playlist
Move joystick to the left
Move joystick to the left twice
Move joystick to the right
Change playback settings Start > More > Windows Media >
Menu > Settings > Set volume or
other settings > Done.
Play a streaming media
file Open the thumbpad or press
> Begin typing URL > Select URL > Go.
Play a game Start > More > Games > Select
game.
Music and Games

Contents
Rev. 1.2 Apr. 04 5
1 Quick Reference
Getting Started
8 What’s in the box?
8 Getting up and running
Knowing Your Phone
14 The Voq Professional PhoneTM
15 Flip-open QWERTY thumbpad
16 Home screen
16 myVoqTM screen
16 Keypad
17 Joystick
17 Keys and buttons
19 Programs
20 Status icons
The Basics
24 Entering text and numbers
27 About myVoq
30 Using Secure Digital (SD) cards
31 Copying files to your phone
31 Managing Memory
Making and Answering Calls
34 Making calls
36 Voice dialing
40 Answering calls
42 Reviewing calls
Managing Your Personal Information
46 Managing your contacts
50 Using the calendar
51 Using tasks
52 Writing notes
E-mail and Messaging
56 Choosing your e-mail
58 VoqMailTM software
65 Creating messages
69 Working with message folders
70 Viewing and responding to messages
74 Multimedia Messaging Service (MMS)
74 Instant messaging
Synchronizing Your Phone
80 Synchronizing your Voq phone

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81 Getting started
84 Synchronizing remotely
Configuring Your Phone
88 Phone
90 Sounds
91 Profiles
91 Home screen
92 About
92 Accessibility
93 Beam
93 Certificates
93 Data connections
98 Date and time
99 Owner information
99 Power management
99 Regional settings
99 Voq software updates
Securing Your Phone
102 Keypad lock
102 Phone lock
103 SIM lock
103 PIN2
Browsing the Internet
106 Browsing the Internet
108 Customizing Internet Explorer
Playing Music, Games, and More
110 Playing audio or video files
112 Playing Java applications
114 About myVoqTag indexes
114 Playing Solitaire
114 Playing Mount Voq
115 Using the calculator
116 Recording voice notes or memos
117 Adding programs
118 Removing programs
Voq Accessories
120 Accessories
124 Accessory Kits
125 Using the desktop cradle
Keystrokes
130 QWERTY thumbpad key strokes
Regulatory and Safety Notices

1
Getting Started
What’s in the box?
Getting up and running

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What’s in the box?
Your box contains the following:
•VoqTM handset
•Battery
•AC adapter/charger
•Mono headset
•Synchronization cable
•Companion CD
•Documentation:
·Voq Pocket Reference
·Voq User Guide (this guide)
·Getting Started/Accessories fold-out
·Warranty and End-user License booklet
If any items are missing, please contact your Voq
dealer.
Getting up and running
Prepare your new phone by completing the following:
1Insert your SIM card.
2Install the battery.
3Charge the battery (12 hour initial charge).
4Set the correct time and date.
5Make a call.
6Send an SMS.
7Set up synchronization.
8Check out “Top ten things to do next,” page 11.
1Insert your SIM card
Your service provider will provide you with a SIM
(Subscriber Information Module) card that contains all
your account information. Your phone cannot function
without this card. Note: To browse the Internet and
use e-mail on your Voq phone, your SIM card must be
GPRS enabled. To use VoqMailTM Professional Edition,
your SIM card must be VPN enabled.
To install your SIM card:
1Remove the SIM card from its packaging.
2Lay the phone face down with the battery
removed.
3Position the SIM card with the gold contacts
down and line it up with the SIM card outline on
the phone. The cut corner of the card should
point towards the center of the phone.
4Insert the SIM card under the two metal guides.
5Gently slide the card until it sits firmly in place.

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2Install the battery
You cannot operate the phone without the battery even
if the phone is attached to the AC adapter.
1Insert the battery, bottom end first, into the
opening on the back of the phone.
2Lower the battery to the phone. Press the top of
the battery until it clicks into place.
To remove the battery:
1Slide and hold the locking latch open.
2With the latch open, pull the top of the battery
away from the phone and lift out the battery.
Note: Always turn off the phone using the Power
button before you remove the battery. Otherwise you
may lose e-mails and other data.
3Charge the battery
Charge the battery for a minimum of 12 hours the first
time. You can use the phone while the battery is
charging. If the battery is totally discharged when you
plug in the AC adapter, it takes several minutes for the
phone to start up. This is normal and ensures that the
phone has sufficient power for reliable operation.
1Plug the lead from the AC adapter into the bottom
of the phone.
2Insert the AC adapter plug into a power outlet. If
required, use the plug adapter for your country.
If you ordered the Premium Accessory Kit, you can also
use the cradle to charge the battery. See page 125.
4Set the correct date and time
This is crucial to the proper running of many programs.
On the Home screen, press Start > Settings > More
> Date and Time. (Press any key to change AM/PM.)

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5Make a call
Try out your new phone by making a phone call or by
calling your voicemail box, if you have one.
To call your wireless voicemail, if it is set up, press and
hold the 1 key for two seconds. You do not need to
press the button.
For information about other call options, see “Making
and Answering Calls” on page 33.
6Send an SMS
1Flip open the QWERTY thumbpad. When you do,
the phone displays the myVoq screen.
2Start typing your message.
3When you finish typing, press the Send SMS soft
key, located just below the display screen under
Send SMS.
4In the Insert Contact screen, either:
·type a phone number, then press Add, or
·type or choose a name from your contact list,
then press Select.
5Edit your message if necessary, then press
Send.
1) Turn on
the phone.
2) Dial the
number.
4) To end,
press the red
button.
3) Press the
green
button.